Fairmont The Queen Elizabeth

Hotels
•
Fairmont Hotels & Resorts
8.2 (1377 reviews)
900 Rene Levesque Boulevard ouest , Montréal , CA

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, accommodating staff
Clean and comfortable rooms (many guests)
Excellent pool and well-equipped gym
Good breakfast
Dog-friendly / spacious suites available
Convenient for business / near rail station
Cons:
Perceived as overpriced / poor value
Some rooms very small or cramped
Occasional mouldy/odd odour in rooms (carpet concerns)
Slow valet and elevator problems during busy periods
Bar/terrace service and music inconsistent; minibar overpriced/restrictive
Isolated poor service incidents (cold reception, housekeeping intrusions)

Categories

Cleanliness
7.4
Mixed reports: many reviews praise clean rooms and daily housekeeping, but several mention a mouldy/odd odour in some rooms and questionable carpet cleanliness.
Service
9.1
Generally described as friendly and accommodating (helpful front desk, attentive staff), though there are isolated negative experiences (cold reception at times, slow valet service).
Location
9.6
Consistently praised as excellent — central, close to Old Town, rail station and walking distances to attractions and business district.
Room Quality
7.6
Mixed: some guests enjoyed spacious, comfortable suites with views; others reported very small/cramped rooms and small bathrooms.
Amenities
8.3
Strong facilities noted (excellent pool area, well-equipped gym, outdoor bar), but problems mentioned with terrace bar service/music, elevators/escalators outages and minibar restrictions.
Value for Money
6.9
Frequently called overpriced for what was delivered; multiple guests felt the price did not match the experience (extra charges, slow services, lack of welcome amenities).
Food and Beverage
8.5
Breakfast called excellent by some; bars and minibar received criticism for price and quality (terrace bar service/music inconsistent, overpriced drinks/minibar).
Overall Experience
8.2
Overall generally positive stay driven by location, friendly staff and good facilities, tempered by value concerns, occasional service lapses and room-size/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:19

Property Description

Luxurious Accommodations
Connected to Montreal's underground city, Fairmont The Queen Elizabeth offers more than just a place to stay. With a mixology bar, a lively bistro, and a unique urban market, your dining experience will be as unforgettable as your accommodations.

Unique Experiences
Immerse yourself in history by staying in the famous John Lennon and Yoko Ono suite, revamped to feature a virtual reality experience. Explore the hotel's art collection, showcasing work by established and emerging artists, adding a touch of community and flair to your stay.

Convenient Location
Conveniently located on top of the Central train station and connected to two metro stations, the hotel provides easy access to Montreal's top attractions. Don't miss out on the chance to book your stay at Fairmont The Queen Elizabeth and experience luxury like never before.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Location

Property Video

Guest Reviews

8.2
Based on 1377 reviews
Cleanliness: 7.4
Service: 9.1
Location: 9.6
Room Quality: 7.6
Amenities: 8.3
Value for Money: 6.9
Food and Beverage: 8.5
Overall Experience: 8.2
G
Gisele • solo_traveller • ca
9
Loved my stay at this hotel. Central to shopping area
Pros:

Ate mainly in the artisan. Great food items to eat in a rush. Had the brunch on Sunday. Great selection

Cons:

Would have liked to have fresh orange juice.
The cost of buffet expensive for children that don’t eat much. Did not realize the cost per person until I got the bill

2026-10-27 • via Nuitee
W
Warwick • couple • au
9
.
2026-10-27 • via Nuitee
I
IRENE • couple • us
10
2026-10-24 • via Nuitee
R
Robert • couple • us
9
2026-10-24 • via Nuitee
M
Mhammed • solo_traveller • ca
3
Not coming back
Pros:

No attention no cleaning

Cons:

Poor follow-up

2026-10-20 • via Nuitee
P
pasquale • couple • br
9
boa
Pros:

localizaçao muito boa

Cons:

quarto muito pequeno

2026-10-16 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Everything was exceptional, staff were very pleasant and helpful, bell service was also great. Very clean and conveniently located

2026-10-14 • via Nuitee
S
Sarah • couple • ca
6
Did not meet the usual fairmont expectations
Pros:

Comfy bed. Good cocktails in the bar, the complimentary tart because it was our anniversary was a nice touch.

Cons:

Rooms are small and poky, elevator lobby carpets are filthy, the pool / hot tub situation is very poor. Tiny, cold pool- not enough seats or even any hooks to put your robe or towel on, the hot tub was just slightly bigger than a bath. Location would be good if in town for work but we would have been better off staying in the old part of town for what we had decided to do. Compared to other fairmonts - this one really didn’t have enough character to help get past the shabbiness or tiny rooms.

2026-10-13 • via Nuitee
J
javier • couple • pa
10
Lugar perfecto calidad precio
Pros:

Todo

Cons:

Nada

2026-10-13 • via Nuitee
C
Carine • solo_traveller • ca
9
2026-10-12 • via Nuitee
C
C.G. • solo_traveller • nl
7
2026-10-10 • via Nuitee
C
Christophe • solo_traveller • ca
10
2026-10-10 • via Nuitee
T
Tatira • extended_group • br
9
2026-10-09 • via Nuitee
O
oscar • couple • mx
10
perfecta
Pros:

la habitacion y el vip lounge

2026-10-07 • via Nuitee
S
Samir • couple • ca
10
2026-10-07 • via Nuitee
S
Shapiro • solo_traveller • us
9
Pros:

Excellent gym and pool.

Cons:

Needed more information about the train station. Partially my fault.

2026-10-07 • via Nuitee
L
Linda • couple • us
9
The weekend was fun.
Pros:

The location was perfect for a concert at the Bell Centre. Nice to have all meals available on site.

Cons:

Room was cold when we arrived. Bathroom was small.

2026-10-07 • via Nuitee
G
Guy • couple • ca
8
Pros:

Bed very comfortable and a nice view

Cons:

The meals in the main dining room when I order food I expect it to be warm even hot that wasn’t the case during my dinner and a breakfast. Not a good impression. Never again

2026-09-19 • via Nuitee
C
Catherine • family_with_children • gb
8
Exactly met our requirements.
Pros:

Great location. Wonderful deli/cafe off entrance lobby. Friendly barman. Good gym.

Cons:

Sometimes very busy in entrance lobby and waits for check in/out. Some gym equipment would benefit from cleaning/maintenance.

2026-09-17 • via Nuitee
Y
Yu • family_with_children • ca
1
2026-09-17 • via Nuitee