Fairmont The Queen Elizabeth

Hotels
Fairmont Hotels & Resorts
8.2 (1308 reviews)
900 Rene Levesque Boulevard ouest , Montréal , ca

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, accommodating staff
Clean and comfortable rooms (many guests)
Excellent pool and well-equipped gym
Good breakfast
Dog-friendly / spacious suites available
Convenient for business / near rail station
Cons:
Perceived as overpriced / poor value
Some rooms very small or cramped
Occasional mouldy/odd odour in rooms (carpet concerns)
Slow valet and elevator problems during busy periods
Bar/terrace service and music inconsistent; minibar overpriced/restrictive
Isolated poor service incidents (cold reception, housekeeping intrusions)

Categories

Cleanliness
7.4
Mixed reports: many reviews praise clean rooms and daily housekeeping, but several mention a mouldy/odd odour in some rooms and questionable carpet cleanliness.
Service
9.1
Generally described as friendly and accommodating (helpful front desk, attentive staff), though there are isolated negative experiences (cold reception at times, slow valet service).
Location
9.6
Consistently praised as excellent — central, close to Old Town, rail station and walking distances to attractions and business district.
Room Quality
7.6
Mixed: some guests enjoyed spacious, comfortable suites with views; others reported very small/cramped rooms and small bathrooms.
Amenities
8.3
Strong facilities noted (excellent pool area, well-equipped gym, outdoor bar), but problems mentioned with terrace bar service/music, elevators/escalators outages and minibar restrictions.
Value for Money
6.9
Frequently called overpriced for what was delivered; multiple guests felt the price did not match the experience (extra charges, slow services, lack of welcome amenities).
Food and Beverage
8.5
Breakfast called excellent by some; bars and minibar received criticism for price and quality (terrace bar service/music inconsistent, overpriced drinks/minibar).
Overall Experience
8.2
Overall generally positive stay driven by location, friendly staff and good facilities, tempered by value concerns, occasional service lapses and room-size/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:19

Property Description

Luxurious Accommodations
Connected to Montreal's underground city, Fairmont The Queen Elizabeth offers more than just a place to stay. With a mixology bar, a lively bistro, and a unique urban market, your dining experience will be as unforgettable as your accommodations.

Unique Experiences
Immerse yourself in history by staying in the famous John Lennon and Yoko Ono suite, revamped to feature a virtual reality experience. Explore the hotel's art collection, showcasing work by established and emerging artists, adding a touch of community and flair to your stay.

Convenient Location
Conveniently located on top of the Central train station and connected to two metro stations, the hotel provides easy access to Montreal's top attractions. Don't miss out on the chance to book your stay at Fairmont The Queen Elizabeth and experience luxury like never before.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs CAD 19.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 39 per day.

Location

Guest Reviews

8.2
Based on 1308 reviews
Cleanliness: 7.4
Service: 9.1
Location: 9.6
Room Quality: 7.6
Amenities: 8.3
Value for Money: 6.9
Food and Beverage: 8.5
Overall Experience: 8.2
B
Bernard solo_traveller ca
9
En général assez bien, hôtel bien connu de moi, on s’habitue
Pros:

Emplacement au centre ville adéquat

Cons:

Insonorisation : les enfants s’amusent dans les corridors

Portresqui claquent

2026-07-03 via Nuitee
C
CanJAD Couples Abu Dhabi, Emirate of Abu Dhabi
6
Can’t get any more central than this for Montreal
Pros:

Hotel was recently renovated few years back, stayed after the strikes the labour union had.. as a result it is very posh modern now and less grandeur unlike the older CP Hotels / other fairmont properties in Canada and how it use to look. Much needed refresh that still looks great!

The front desk team were friendly and it is still a very busy front desk and lobby area. The process was fairly quick. The hotel is conveniently located above the VIA rail Transit system and close by to the international airport (22 min drive by taxi).

The common areas are clean, modern and spacious. It took a long wait for an elevator to arrive as the hotel was very busy during the Montreal pride and jazz/ music festivities - as a result, very full occupancy and many guests using the elevators.

The room was a good sized corner room with great views of the city and basilica adjacent to the hotel. Comfort in bedding, plush mattress and crisp white linens. Le labo “Rose” amenities that you expect at every Fairmont - leaves you feeling fresh. Bath robes in bathroom..

The room had dirty torn towels that seemed to be left over accidentally by housekeeping in the far right corner of the window sill.

Overall - the hotel is well appointed, central and a great choice when staying in DWTN Montreal!

2026-07-02 via Tripadvisor
U
Usman Muhammad couple ng
7
2026-07-01 via Nuitee
K
khalid couple ma
2
Je ne recommande pas cette établissement pour autres visiteurs
Pros:

La Réception est fabuleux à part ça je ne vois pas d autres raisons pour revenir à cette établissement

Cons:

L accueil absence de communication ou de courtoisie du personnel équipement dans la chambre médiocre ou infonctionnel prix exorbitants par rapport au service rendu même une bouteille eau dans la chambre

2026-06-28 via Nuitee
M
Mark couple us
10
Wonderful place to stay
Pros:

Loved the facility and service. Super nice people

2026-06-28 via Nuitee
S
S6029DApeterr Couples
10
Great hotel
Pros:

Excellent property in a fantastic location. We arrived and left via train, the station is underground beneath the hotel, lending welcome convenience to the trip. The area has many restaurants and attractions including the famous basilica across the street.

Rooms are comfortable and well maintained and the staff were wonderful to interact with.

2026-06-26 via Tripadvisor
M
Michael couple gb
9
Comfortable, great location, good facilities, friendly staff
Pros:

Comfortable, clean room. Nice outdoor bar. Close to rail station.

Cons:

It was very busy.

2026-06-26 via Nuitee
J
Julie couple ca
10
2026-06-26 via Nuitee
E
Eric solo_traveller us
7
Great location if you do not mind the price tag
Pros:

Right in the heart of Montreal and very convenient for everything to do.

Cons:

I think it is a little overpriced

2026-06-23 via Nuitee
M
MMack911 Couples Scotland
8
Handy hotel
Pros:

Arrived in Montreal by train but missed the lift directly to the hotel, would have been so handy 🤦‍♀️
From check in our experience was very good, staff were all friendly and very helpful.
Our room was clean and fresh, only (slight) downside was sound from bars but that ended about 10pm.
The club lounge was very comfortable, food was good and service excellent.
Would definitely return if in the area.
Ideally located for exploring.

2026-06-22 via Tripadvisor
N
nsour couple ca
9
2026-06-22 via Nuitee
L
laandrews Couples Sydney, Cape Breton Island, Nova Scotia
10
Beautiful hotel in great location
Pros:

Beautiful hotel with great service in both French and English. Excellent amenities. Clean rooms and friendly housekeeping. Perfect location to explore. It is even part of the underground city which connects to so much shopping, restaurants and more.

2026-06-19 via Tripadvisor
D
Dean solo_traveller gb
9
Nice Hotel
Pros:

Clean and comfortable. Great location near to Old Town. Excellent swimming pool area.

Cons:

Completely understand but a little disappointed that we weren't allowed a little peek inside John & Yoko's room. It was just a flat 'No'. Also, a little impersonal and conference-centre-ish.

2026-06-16 via Nuitee
R
richarddB8386DW Business
8
Okay hotel
Pros:

Stayed here for two nights in on a work trip because my work meetings was right across the street. The hotel is fine. It’s a historic Fairmont property. My room was quite small, but was clean and the bed was comfortable. I was surprised that they didn’t replenish the tea the second day after I used some. When I checked in there was only one desk working and it took a while to get my room key. The hotel is popular with bus tours. The hotel is fine but it’s not cheap. For the price it could have been a bit more luxurious.

2026-06-13 via Tripadvisor
A
Adrian solo_traveller gb
8
Pros:

Very comfortable spacious rooms with view across the city. Good location for business district. Excellent breakfast

Cons:

No robes in the room, had to be requested

2026-06-11 via Nuitee
M
Michael couple us
9
Lovely stay with our 2 Golden Retrievers!
Pros:

Location
Clean spacious suite
Good for dogs!

Cons:

Nothing really

2026-06-11 via Nuitee
K
Kelly couple ca
10
Excellent stay
Pros:

Close to everything

2026-06-10 via Nuitee
J
Josianne family_with_children ca
10
2026-06-08 via Nuitee
A
Allyson solo_traveller ca
9
Pros:

Location is great

Cons:

Room felt cramped

2026-06-08 via Nuitee
C
Caroline family_with_children ca
8
2026-06-05 via Nuitee