Homewood Suites by Hilton Lubbock

Hotels
•
Homewood Suites by Hilton
8.2 (343 reviews)
5320 West Loop 289 , Lubbock , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great breakfast
Nice staff
Close to the college
Spacious rooms
Cons:
Housekeeping issues
Damaged room walls
AC problems
High pet fee

Categories

Cleanliness
7.53
Housekeeping was insufficient and left the bathrooms untouched.
Service
9
Customer service received positive mentions, though front desk staff was occasionally absent.
Location
8.54
Well-located close to the college, making it convenient for visitors.
Room Quality
7.49
Mixed reviews on room condition; some issues with AC and general wear.
Amenities
8.02
Good amenities like having a kitchen and breakfast options, but some maintenance needed.
Value for Money
8.28
Questionable due to high pet fee and some room conditions.
Food and Beverage
8.53
Breakfast options were generally praised but had limited fruit selection.
Overall Experience
8.2
Overall stay was positive, but some significant issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:15

Property Description

Convenient Location
Situated in Lubbock, Texas, near major corporate offices and popular attractions like Texas Tech University.

Amenities Galore
Enjoy complimentary hot breakfast, weekday receptions, fitness center, outdoor pool, and business center.

Home-like Comfort
Relax in spacious suites with fully equipped kitchens, separate living and sleeping areas, and free high-speed internet.

Experience comfort and convenience at the newly renovated Homewood Suites Lubbock. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Property offers evening reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 343 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.2
K
Kami • family_with_children • us
8
Very nice!
Pros:

Breakfast was great! Front desk staff was awesome!!

Cons:

Breakfast hours are early for the start of a weekend (6-9AM). We started our wknd fun on Friday and would have liked to sleep a little longer. :)

2026-04-29 • via Nuitee
B
bridget • couple • us
8
Nice
Pros:

Wish the shower water was hotter . Like that at night time after 10 you had to use your key to get in love this is the security of it.

Cons:

It was ok.

2026-04-21 • via Nuitee
A
Amelia • solo_traveller • us
10
2026-04-19 • via Nuitee
C
Cavanaugh • solo_traveller • us
10
Pros:

The staff were very welcoming and helpful

Cons:

The kitchen didn't have quite everything I needed

2026-04-15 • via Nuitee
T
Tsvetomira • family_with_children • us
9
2026-04-13 • via Nuitee
I
Ishika • couple • us
6
Pros:

Very welcoming

Cons:

No hot water to shower with and the room smelling like sewer

2026-03-30 • via Nuitee
I
Isabel • family_with_children • us
10
2026-03-29 • via Nuitee
M
Michelle • extended_group • us
8
2026-03-26 • via Nuitee
J
Jennifer • couple • us
9
Pros:

Very helpful staff and nice facility to stay. We are looking forward to staying again soon

Cons:

No need to scan the parking space Q bar thing to pay for parking . Just charge our room please

2026-03-23 • via Nuitee
B
Blesilda Loyda • extended_group • us
8
2026-03-20 • via Nuitee
D
Diana • family_with_children • us
8
2026-02-22 • via Nuitee
M
Maria Lourdes • family_with_children • us
10
Pros:

cozy

Cons:

none

2026-02-09 • via Nuitee
N
Nicholas Williams • couple • us
10
2026-01-20 • via Nuitee
S
Sanjeev • family_with_children • us
1
I’m not gonna book any hotel with you anymore
Pros:

Nothing

Cons:

Hotel charged me for my pet ,I stayed in so many hotels but nobody charged ,I booked it because your website was saying pet friendly .This is totally stupid

2026-01-19 • via Nuitee
L
Lizett • family_with_children • us
4
Tanija was very nice and helpful, other than our hot room everything else was fine.
Pros:

Breakfast was good and warm

Cons:

My room ,room 418 was extremely warm we arrived around 8:20 and the temperature was 85 it slowly lowered to 76°around 10° . It was still very hot, asked front desk and the lady said she didn't have any rooms available,but she was going to let maintenance know .The next day we arrived around 7 in the afternoon and the room felt like a sauna. Really disappointed ,front desk assistant was able to move us room fortunately but after a long day out we were extremely tired and frustrated having to pack and move our belongings to another room .

2026-01-19 • via Nuitee
A
Ariana • couple • us
10
10/10 I would stay there again- maybe for a little longer
Pros:

Super clean, very quiet, people were so nice

2026-01-15 • via Nuitee
B
Brian James Feeney • solo_traveller • ie
10
Lubbock stay
Pros:

I had a very comfortable stay at Homewood Suites in Lubbock. The room one bedroom king suite was clean, spacious, and extremely comfortable, and housekeeping did a great job throughout my visit. Breakfast was excellent, and the cook was very friendly and a superb host, which really set a great tone for the day. Employee Kyle was beyond helpful. Jessica at the front desk was especially helpful, kind, and professional. Overall, it was a wonderful experience, and I would gladly stay here again. Great place for a long term stay. Very clean hotel and a great team of employees. 5 star location. Thank you.

Cons:

Most of the hotels in town are situated west of downtown but it offers peace and quiet.

2026-01-04 • via Nuitee
R
Ricardo • family_with_children • co
9
Pros:

Atención, habitación cómoda y grande

Cons:

El baño estaba un poco viejo y manchado, no sucio

2026-01-04 • via Nuitee
K
Kimberly • couple • us
5
Pros:

The breakfast and staff were great.

Cons:

Our AC did not work in our room and on the 4th day we moved to a new room. I checked out a day early.

2025-12-28 • via Nuitee
T
Team • family_with_children • us
6
2025-12-25 • via Nuitee