Clarion Hotel & Suites Convention Center Fredericksburg

This hotel is closed for maintenance.
It's not giving Service.

There was no free breakfast offered as promised on the Expedia site due to renovation work going on at the property. Our room was fairly clean minus a string of dental floss on the bathroom floor. The carpet in our room was very old. I can see why they are renovating.

The property was poorly maintained. The AC system was not working properly.The
Bed frames were squeaky. There was a lack of soaps and conditioner in the baths
We were promised breakfast but there was none served

The beds were extremely uncomfortable. There was no box spring and the mattress was thin. It felt like we were sleeping on a board. It advertised a free continental breakfast and all there was was "old" coffee. I understand part of it was being remodeled, but the stay was unacceptable.

Can’t believe this property was listed; thought you had hotel standards. No working elevators, air did not work, show pictures of the disrepair. Should state accurate info.

Run down property with no working elevators, all amenities were closed. Dirty, musty smell throughout and bed bugs.

My daughter had to change her room twice because it was not clean, the balcony door did not lock and there was black mold visible.
Also it was being remodeled and the elevators were out of service. There was no mention of this remodel being in progress when I made our reservation.
We did not stay for the second night were told that we would have to get our refund from Expedia. Which we expect will happen.

I hate to give a bad review but if the shoe fits wear it. Upon check in I was greeted witg a very friendly young lady but I was not aware that expedia said my check out time was noon and I wasn't informed at check in that it was actually 11am. I had staff knocking on the door at 9am 10am prior to checking out. Felt we were being given the bums rush to get a call at 11:10 that we were over due for check out and we were rushed to get out. They took a $100.00 incidentals charge on my card and was told it would be credited next day upon checking out. Not the case. I was told 5 to 7 days. Avoid if possible.

Convenient to I95 interstate, restaurants and gas stations.
Hotel is old, smelled bad, and just not clean. Hopefully they will renovate.

I smelled smoke as soon as i walked into the room. Also I was hearing conversations in the hallway several times throughout the night. You would think if there were conversations, people would at least talk quietly. I did not get a good feeling.

ciose to everything

nice

Older Clarion. I’ve had good experiences with other Clarions. It needs an updating. Seems older and not maintained as it should be.
There were only about 10 cars there but the room assigned was about as far from the lobby as possible. Had to actually drive from lobby to rear of aacility, then to the farthest room down the hall. Seemed silly to get tucked away with so many rooms open. Restaurant closed. No breakfast offered.

Fire alarm went off at 430 am. I was standing outside in my nightgown by myself.
No fire engines no one coming around to say it was a false alarm. Tried calling the desk no answer. The outside door did not close properly. You had to pull it closed. The parking lot is terrible needs to be resurfaced.
The location of this hotel is perfect. I don’t understand why you don’t maintain it.

Smoke and mirrors, lobby is about the only thing that’s fairly nice
Had to walk thru construction site hallway to get to room from lobby
Room old and very outdated, mattress was old and uncomfortable
Bathroom wasn’t clean at all, hair on toilet seat, toilet wasn’t clean
Crazy price for a room after a winter storm in this dump of a place
Brown water coming out of shower
Walls,ceiling, shower stall cracked. Tub leaning towards wall
Room next to mechanical room or chiller, noise all night
Flickering lights in bathroom
Place should be closed during construction or torn down

No Snow Removed
Noisy Heat
Doors Slamming all night
Bath tub dirty
Beds Hard

Hotel was in transition. We had stayed there several years ago and had a good stay. Expecting the same, we found it almost completely closed. This large conference center hotel was empty. We did not see anyone but the desk clerk. Most areas were dark. Our room was clean but the bed and bedding were poor.

Considering we are still in Covid, things were ok.

Everything was fine. Not bad, not great

Stay was good. Front desk staff was pleasant and accommodating. I thought it had Continental Breakfast.
However they had a “grab bag” which was very nutritional. They were short on staff and you had to change your own linens. Due to pandemic was cause of cut back on service. OVERALL IT WAS A GREAT VISIT THERE AND FRONT DESK RECEPTIONIST DID ALL SHE COULD TO MAKE US COMFORTABLE. I WOULD GO AGAIN. We are 86 and I have no complaints. A quiet place to celebrate our 66 Wedding Anniversary. We would go again. Rev. Dr. Daniel L. & Renelda E. Brown