Fort Magruder Historic Williamsburg, Trademark by Wyndham

Hotels
•
Trademark
6.5 (1603 reviews)
6945 Pocahontas Trail , Williamsburg , us
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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Beautiful building
Indoor pool and jacuzzi
Spacious rooms
Choice of indoor or outdoor pools
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues with AC, TV, wifi
Dirty pools
Outdated facilities
Lack of variety in amenities and food offerings
Overpriced services
Issues with room quality and cleanliness

Categories

Cleanliness
7.1
Guests generally appreciated the cleanliness of the hotel, though some reviews mentioned maintenance issues.
Service
6.7
Service received mixed reviews, with some guests praising the staff's friendliness while others expressed dissatisfaction with wait times and lack of response to issues.
Location
7.3
The hotel's proximity to Williamsburg attractions was highlighted as a positive aspect by guests.
Room Quality
6.5
Rooms were generally comfortable, but multiple reviews mentioned issues with various amenities and maintenance problems.
Amenities
6.4
Guests had mixed opinions on the amenities offered, with some praising the pool and gym while others noted shortcomings such as the lack of spa services.
Value for Money
5.1
Some guests felt that the hotel was overpriced given the services provided, impacting the overall value for money.
Food and Beverage
6.8
Breakfast and restaurant services received mixed reviews, with some guests desiring more variety in the offerings.
Overall Experience
6.9
Guests had varied experiences, with some expressing satisfaction and others noting multiple areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 23:52

Property Description

Convenient Location
Nestled just 1/2 mi from Colonial Williamsburg, Fort Magruder Hotel Trademark Collection by Wyndham offers easy access to nearby attractions such as Busch Gardens Williamsburg and Water Country USA.

Comfortable Accommodations
Each room at Fort Magruder Hotel features modern amenities including a small refrigerator, flat-screen TV, and the option of a private balcony or terrace for a relaxing stay.

Relaxation and Recreation
Guests can unwind in the hot tub, stay active in the fitness centre, or take a dip in the indoor or seasonal outdoor pool. With complimentary breakfast buffet and WiFi, your stay at Fort Magruder Hotel is sure to be both enjoyable and convenient.

Experience comfort and convenience at Fort Magruder Hotel Trademark Collection by Wyndham. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Outdoor Pool is closed from Thu 12 Sept 2024 until Thu 22 May 2025
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note the restaurant, bar and outdoor swimming pool are currently closed.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.5
Based on 1603 reviews
Cleanliness: 7.1
Service: 6.7
Location: 7.3
Room Quality: 6.5
Amenities: 6.4
Value for Money: 5.1
Food and Beverage: 6.8
Overall Experience: 6.9
Y
Yook • family_with_children • us
7
2025-08-04 • via Nuitee
L
Luiz • solo_traveller • us
3
I would never return to this hotel
Pros:

We were placed in an old room for people with special needs, a very dirty room with a shower that wasn't even my height, I had to shower sitting down every day.

2025-08-04 • via Nuitee
C
Courtney • solo_traveller • us
10
2025-08-04 • via Nuitee
C
Catherine • couple • fr
1
Cons:

À notre arrivée l’hôtel était fermé, apparemment en redressement judiciaire. Nous avons dû chercher un autre hôtel en urgence. À ce jour nous ne sommes toujours pas remboursés de notre nuitée.
Que pouvez-vous faire?

2025-07-29 • via Nuitee
M
Monk • couple • us
4
Great location and family-friendly touches, but the cleanliness and service left a lot to be desired.
Pros:

The location was great, and I appreciated the historical charm of the property. It was a nice touch that they played kids’ movies in the lobby.

Cons:

The carpets and rooms weren’t as clean as expected, and there was a noticeable musty smell that made it hard to feel comfortable. One staff member was also not very kind or helpful, which affected the overall experience.

2025-07-19 • via Nuitee
K
Kadir • family with young children • us
9
Superb
2025-07-19 • via Nuitee
A
Anonymous • family with young children • us
1
Non existent
Pros:

They were shut down ,we didn't find out until we pulled into an empty parking lot .No notification at all.Hed to scramble to find a place to stay

2025-07-17 • via Nuitee
A
Anonymous • family with young children • us
1
The hotel was closed and I was never notified otherwise
Pros:

The hotel was closed and I was never notified otherwise

Cons:

The hotel was closed and I was never notified otherwise

2025-07-10 • via Nuitee
J
Joseph • family with young children • us
1
Bad
Pros:

Nothing, they called and canceled my reservation then they still charged me and I can’t get ahold of them for a refund

Cons:

They called and canceled my reservation and still charged me. I have been calling and they won’t answer for a refund.

2025-07-06 • via Nuitee
J
Joel • solo traveller • us
6
Good value for the money, but expectations fell short. the surviving positive, the staff. they were wonderful!
Pros:

The staff were awesome. the cleanliness was par-to-good. the room was spacious and accommodating.

Cons:

all but one ice-maker functioned.

no outdoor pool, as it was on the fritz, apparently.

game room unavailable.

hallways were extremely muggy and hot.

restaurant was unavailable.

gift store unavailable.

continental breakfast was a joke.

2025-07-03 • via Nuitee
P
Patricia • family with young children • us
4
Disappointing
Pros:

Not much ... the pools

Cons:

Hotel was dirty

2025-07-03 • via Nuitee
L
Lisette • family with young children • us
1
It was the worst visit ever in my life.
Pros:

The pool.

Cons:

Getting bed bugs and having an allergic reaction them.

2025-07-02 • via Nuitee
A
Anonymous • young couple • us
4
Disappointing
2025-06-26 • via Nuitee
R
RJGANDERSON • NONE
2
Disapointed
Pros:

Was an unfortunate stay - dirty property, rust and mold in the room, air conditioning sounded like it was going to fall apart every time it started and stopped. Grounds were over grown and I mean 2 feet tall weeds everywhere - A screw like lock on the patio door so you could not use the balcony - A huge fire safety violation - a garbage can collecting water leaking in the hallway of the first floor... And I could go on ...

2025-06-25 • via Tripadvisor
A
Anonymous • family with young children • us
6
Nice Hotel, just make sure the AC in your room works properly.
Pros:

The hotel was clean. My kids enjoyed both the indoor and outdoor pool and the free breakfast was an nice touch.

Cons:

The Air Conditioner in mine and my daughter‘s room was not cooling the room. We were miserable during the night, the only thing that helped us sleep was the ice packs We used to cool down and the only thing the hotel staff offered was an “oh I’m so sorry”, I thought they may offer at least a discount.

2025-06-25 • via Nuitee
M
Megan • review category business travellers • us
6
A good location for Williamsburg but lacking hotel facilities.
Pros:

The location was a nice run or walk to Williamsburg

Cons:

The wifi was weak.
TV didn’t work.
The breakfast was just ok.
The pools were dirty.

2025-06-24 • via Nuitee
C
Cheatham • young couple • us
7
It beautiful place to stay
Pros:

Breakfast just need add bacon and sausage....furniture was beautiful...beautiful carpet on floor.indoor pool and jacuzzi was great staff was friendly and helpful....

Cons:

Grass and limbs wasn't cut in picnic area....walk way was full leave in there....not Noth lights see by ...coffee shop was close...no microwave was in our room...AC wasn't working properly in building only in room...didn't have sausage or bacon with breakfast...no arcade for kids no outdoor games. ....hot all ver building except inside living area

2025-06-24 • via Nuitee
A
Amy • family with young children • us
7
Beautiful historical place
Pros:

Beautiful building

Cons:

The bathroom in my room was very small. It was very uncomfortable for me. I have pulled muscles in my back and I struggled to get up and down from the toilet.

2025-06-23 • via Nuitee
L
Lisa • family with young children • us
10
Overall had a great stay at the hotel.
Pros:

Loved the location of the hotel. The room was clean and spacious, and the choice of indoor or outdoor pools was great with the kids. Great continental breakfast.

2025-06-23 • via Nuitee
F
Freda • solo traveller • us
8
This was my second time here. It’s a quiet place and as I said the lobby is beautiful. I was there just for a short geta
Pros:

The lobby is beautiful.

Cons:

The outside pool was closed. It’s outdated with furniture and no usb ports. Every piece of carpet has stains. The maintenance department should have plenty of work the doors need a coat of paint. The lobby is beautiful but needs deep cleaning cobwebs everywhere.

2025-06-21 • via Nuitee