Grand Hyatt Seattle

Hotels
•
Grand Hyatt
9 (1187 reviews)
721 Pine Street , Seattle , US
+1 206-774-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location near shopping and theaters
Friendly and attentive staff
Cons:
Expensive parking
Pervasive smell from restaurant

Categories

Cleanliness
8.59
The room cleanliness was praised as fantastic, but there was a significant issue with a pervasive odor in the hotel.
Service
9.56
Staff were described as friendly, attentive, and going above and beyond, contributing to an excellent experience.
Location
10
The location was highlighted as perfect for exploring downtown Seattle with easy access to attractions.
Room Quality
9.1
Rooms were described as spacious and well-appointed, but there were minor complaints about the decor.
Amenities
8.55
Reachable amenities were available, but there were complaints regarding parking costs and slow coffee service.
Value for Money
8.58
The hotel was considered good value, but some highlighted the expensive parking as a drawback.
Food and Beverage
8.04
Complaints about the restaurant smell impacted the perception of food and beverage quality.
Overall Experience
9.59
Overall stay experience was excellent, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:10

Property Description

Luxurious Accommodations
The Grand Hyatt Seattle offers modern guest rooms with stunning city views, floor to ceiling windows, and upscale amenities like a large soaking tub and plush bathrobes.

Fine Dining Options
Indulge in a culinary journey at Ruth's Chris Steakhouse, Urbane for American fare, Blue C for fresh sushi, and the Ruth's Chris Tasting Room in the Wine Cellar. Don't forget to grab a coffee at the on-site Starbucks.

Wellness and Convenience
Relax and rejuvenate at the health club with a sauna, steam room, whirlpool, and spa treatments. Take advantage of services like dry cleaning, laundry, and a helpful concierge for area recommendations and reservations.

Book now for an unforgettable stay at the Grand Hyatt Seattle, just minutes away from iconic attractions like the Space Needle and Pike Place Market.

Important information:

Please note: Roll-aways are not allowed in rooms with two beds already present.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Location

Guest Reviews

9
Based on 1187 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
M
Merel • couple • nl
7
Geen 5 sterren
Pros:

Locatie is top. Fijne, gezellige en mooie kamers. Ruim en schoon.

Cons:

Voor een 5 sterrenhotel was er teveel niet in orde. Van de 4 liften werkte er 1. Dat was al dagen zo en uit de voorgaande recensies blijkt dat dit geen incident was.
Er zijn 30 verdiepingen dus dat leverde nogal wat vertraging en frustratie op.
De ongeïnteresseerde houding van het personeel viel ons echt tegen. Dan wordt zo’n ongemak eigenlijk onnodig nog irritanter.
We hadden bij het boeken extra betaald voor ‘toegang tot de club’. Toen we bij het inchecken hiernaar informeerden was de reactie: “Oh dat doen we niet meer”.
Toen ik vroeg waar ik dan extra voor betaald had zei de receptionist: “Je hebt er niet extra voor betaald”. Gelukkig kon ik dat wel aantonen met de boekingsinformatie. maar er werd ook geen oplossing geboden.
Tip: verwijder de champagneautomaat in de lobby en zorg dat de basis op orde is.

2026-09-19 • via Nuitee
S
Sunitha • couple • us
9
2026-09-19 • via Nuitee
S
Sunitha • couple • us
8
2026-09-19 • via Nuitee
C
castillo • couple • us
10
Great location to stay at if you’re doing all the tourist attractions. Very cozy room as well
Pros:

Close to activities

Cons:

Nothing

2026-09-18 • via Nuitee
Y
Yuping • couple • us
6
Not up to expectations
Pros:

Location excellent.

Cons:

Elevators not working. Only one bank out of four was in service. Had to ride up to get down and that took about 20 minutes. Heard Nothing from the hotel!! If they cared they should have informed the guests and if they cared to offer an apology. The working staff however was very nice!!

2026-09-14 • via Nuitee
J
Jim • family_with_children • us
10
It was nice
Pros:

Nice

Cons:

ELEVATOR WAS DOWN

2026-09-14 • via Nuitee
R
Renee • family_with_children • us
8
2026-09-12 • via Nuitee
S
Sanjay • solo_traveller • in
7
Pros:

Location was good

Cons:

Poor mentality. They don't even keep water bottles in room, it is chargeable and every time you order it they take 20 minutes to supply, why not add a few dollars in the room rate and keep it in the room.
The dental kit, soap on the basin, nothing is given.
Not even slippers.
It shows mediocrity

2026-09-12 • via Nuitee
J
Jennifer • couple • us
10
2026-09-12 • via Nuitee
B
Barbara • solo_traveller • us
8
Great location!
Pros:

Great location, comfortable beds and helpful staff

Cons:

No free coffee and at 8 AM 3 of 4 elevators stopped working and no one was at the coffee place in the lobby. For the price of the room, I would have expected free coffee to be available.

2026-09-11 • via Nuitee
P
Polly Beth • couple • us
10
2026-09-10 • via Nuitee
S
silvia • solo_traveller • us
10
2026-09-10 • via Nuitee
M
Mariejul • couple • us
10
2026-09-08 • via Nuitee
J
Jennifer • couple • us
10
2026-09-07 • via Nuitee
S
Sanjay • solo_traveller • in
8
Pros:

Generally a good hotel, but not a hyatt type.
Very mediocre mentality hotel. Does not keep any amenities in room. No dental kit, no water bottle. Buy everything at a charge. Their heart is in such small revenues, but doesn't understand the wait time for the guest ro get it and resources that are wasted to send the same to the room

Cons:

Generally a good hotel, but not a hyatt type.
Very mediocre mentality hotel. Does not keep any amenities in room. No dental kit, no water bottle. Buy everything at a charge. Their heart is in such small revenues, but doesn't understand the wait time for the guest ro get it and resources that are wasted to send the same to the room

2026-09-06 • via Nuitee
A
Alberto • couple • us
10
2026-09-06 • via Nuitee
A
Artur • couple • us
8
2026-09-05 • via Nuitee
R
Ronald • solo_traveller • us
9
Pros:

great

Cons:

nothing

2026-09-04 • via Nuitee
M
Marci • solo_traveller • us
10
Pros:

Excellent location, comfortable and within walking distance from everything

Cons:

74.00 a night was was pricey for valet parking

2026-09-01 • via Nuitee
J
Jack • solo_traveller • us
10
2026-09-01 • via Nuitee