Grand Hyatt Seattle

Hotels
•
Grand Hyatt
9 (1116 reviews)
721 Pine Street , Seattle , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location near shopping and theaters
Friendly and attentive staff
Cons:
Expensive parking
Pervasive smell from restaurant

Categories

Cleanliness
8.59
The room cleanliness was praised as fantastic, but there was a significant issue with a pervasive odor in the hotel.
Service
9.56
Staff were described as friendly, attentive, and going above and beyond, contributing to an excellent experience.
Location
10
The location was highlighted as perfect for exploring downtown Seattle with easy access to attractions.
Room Quality
9.1
Rooms were described as spacious and well-appointed, but there were minor complaints about the decor.
Amenities
8.55
Reachable amenities were available, but there were complaints regarding parking costs and slow coffee service.
Value for Money
8.58
The hotel was considered good value, but some highlighted the expensive parking as a drawback.
Food and Beverage
8.04
Complaints about the restaurant smell impacted the perception of food and beverage quality.
Overall Experience
9.59
Overall stay experience was excellent, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:10

Property Description

Luxurious Accommodations
The Grand Hyatt Seattle offers modern guest rooms with stunning city views, floor to ceiling windows, and upscale amenities like a large soaking tub and plush bathrobes.

Fine Dining Options
Indulge in a culinary journey at Ruth's Chris Steakhouse, Urbane for American fare, Blue C for fresh sushi, and the Ruth's Chris Tasting Room in the Wine Cellar. Don't forget to grab a coffee at the on-site Starbucks.

Wellness and Convenience
Relax and rejuvenate at the health club with a sauna, steam room, whirlpool, and spa treatments. Take advantage of services like dry cleaning, laundry, and a helpful concierge for area recommendations and reservations.

Book now for an unforgettable stay at the Grand Hyatt Seattle, just minutes away from iconic attractions like the Space Needle and Pike Place Market.

Important information:

Please note: Roll-aways are not allowed in rooms with two beds already present.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 68 per day.

Location

Guest Reviews

9
Based on 1116 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
W
Warwick • couple • au
6
Good location and facilities - poor response by hotel.
Pros:

Location was very good and facilities also good. Staff were friendly.

Cons:

Our group booked rooms with Club facilities, but on arrival advised this was no longer available. Interesting comment given it was still being advertised in the room listings online! Got very poor reaction for reception staff and minimal compensation from the hotel - a few vouchers for a snack or drink. Did not come anywhere near the value of booking a Club room!

2026-07-03 • via Nuitee
I
Irene • couple • us
10
2026-06-30 • via Nuitee
P
Patricio • family_with_children • mx
10
Pros:

Está bien en general la habitación un poco pequeña las vistas que tiene son muy buenas

Cons:

No hacen la limpieza estuve 5 días y ni el polvo limpiaron

2026-06-30 • via Nuitee
K
Karl • couple • us
10
Great place great time good food
Pros:

Location food room

Cons:

No restaurants

2026-06-30 • via Nuitee
P
Patricio • couple • mx
10
Pros:

La ubicación las vistas está muy bien el hotel

Cons:

Que no hacen la limpieza diario ni el polvo limpian

2026-06-30 • via Nuitee
D
Davidov • solo_traveller • il
5
בעתיד לא יחזור למלון הזה, התאכזבתי מאוד
Pros:

מלון חדש, יפה שירות סביר מאוד, שלמתי תוספות עבור חדר במלון על מנת לשפר מיקום של חדר וקיבלתי במקום פחות טוב,בהזמנה ביקשתי קומה גבוהה קיבלתי בקושי קומה 9 מתוך 60 פלוס,רציתי להחליף חדר כמובן בתוספת תשלום לא רצו לשמוע, מיקום של מלון רחוק מהמרכז ואזורי בילויים לא כמו שרשום באתר

2026-06-25 • via Nuitee
T
Tina • extended_group • us
10
too short
Pros:

We arrived very early. The reception agent was immediately able to find a room for us. This was wonderful! Especially since the World Cup was about to begin.

Cons:

Our room was near the elevator. That evening several people got off the elevator and made a lot of noise for a short amount of time. I can't complain though because getting into our room early was such a bonus.

2026-06-22 • via Nuitee
P
Pia • solo_traveller • se
10
2026-06-19 • via Nuitee
M
mohammed • couple • qa
9
2026-06-18 • via Nuitee
F
Fonda • family_with_children • id
10
2026-06-16 • via Nuitee
S
Surferjelee • Family
10
Good experience
Pros:

Baggage crew were lovely. Hotel was a little crowded for a convention but conveniently located closer to downtown area so walking was possible. Front desk was okay. Friendly enough.

2026-06-14 • via Tripadvisor
L
loves2garden • Business • Houston, Texas
10
Wonderful hotel option for convention attendees
Pros:

This is likely my favorite downtown hotel; I have stayed here several times. I was glad to be on the quiet floor in a larger room. The bathroom with a separate tub was wonderful. I appreciated the coffee machine, creamer, safe, and large closet. The workout room was one of the nicest I have ever seen, and has a dry and steam sauna for guests. The hotel is not attached to the convention center but is just a block or two away. On the downside, the view from the room overlooked a very large white roof that was a bit depressing. There was no spa in the hotel. There was no microwave in the room and there is no fast casual type of restaurant or grab and go other than the Starbucks. I would have liked a casual dinner or lunch spot within the hotel; the Ruth's Chris Steakhouse is not really an option.

2026-06-12 • via Tripadvisor
P
Peter • solo_traveller • us
9
2026-06-12 • via Nuitee
F
Fontain • couple • us
9
Very convenient and great service
Pros:

I was on the 29th floor the view was amazing. The staff was very helpful and friendly . This was a pre cruise stay for us I forgot my cruise boarding pass at home and she was able to print out everything for me. They had shuttle service to the cruise port for $17 per person which was very convenient. The shuttle was really nice as well. There's also a Ruth Chris steak house located inside the property. Property is conveniently located downtown a short walk to Pikes place market.

Cons:

Nothing

2026-06-10 • via Nuitee
D
Dawn • couple • us
10
Pros:

Great hotel, great location and EXCELLENT and attentive staff.

2026-06-07 • via Nuitee
M
Michael Parian • family_with_children • us
10
2026-06-03 • via Nuitee
A
Albert • solo_traveller • is
8
2026-06-02 • via Nuitee
R
Roy • couple • ae
9
Pros:

Location , Size of the Room , Service & Staff

Cons:

Nothing

2026-06-01 • via Nuitee
K
Kaeleyskirch • NONE
2
Hyatt Ruined my Engagement Plans
Pros:

Months in advance, I coordinated with the concierge to decorate our room with flowers, balloons, chocolates, etc. after proposing to my girlfriend. I confirmed with Hyatt staff that everything was ready a week in advance and even the day before and when we got back to our room after I proposed, nothing was done. The concierge told me he just forgot. We were upgraded to a suite as an apology which we appreciated it but I cried when we entered our room and nothing was done. It took us out of the moment and is the only blemish on our otherwise perfect day.

2026-05-31 • via Tripadvisor
M
Michelle • family_with_children • us
10
2026-05-30 • via Nuitee