Best Western Plus Pleasanton Inn

Hotels
•
Best Western Plus
7.9 (704 reviews)
5375 Owens Court , Pleasanton , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Clean rooms and facilities
Convenient location with access to food
Cons:
Noise from the freeway
Issues with room maintenance
Limited breakfast options

Categories

Cleanliness
7.54
Clean and in good repair but some mentioned noise issues and minor maintenance problems.
Service
8.51
Staff is generally friendly and accommodating, with a few instances of mixed reactions.
Location
8.55
Conveniently located near the freeway, though some noise complaints.
Room Quality
7.5
Mixed reviews on room conditions, such as broken locks and noise from the air conditioner.
Amenities
7.53
Basic amenities provided, but some complaints regarding breakfast options and maintenance issues.
Value for Money
8.49
Good value for the price paid, with generally positive feedback on overall worth.
Food and Beverage
7.54
Breakfast quality and selection could be improved based on guest feedback.
Overall Experience
7.51
Experience was generally positive with several areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:25

Property Description

Convenient Location
Situated just 1 mile from Interstate 680 and a short 6-minute drive from Stoneridge Mall, Best Western Plus Pleasanton Inn offers easy access to nearby attractions and shopping destinations.

Comfortable Amenities
Each room is equipped with a microwave, mini-fridge, work desk, and free Wi-Fi, ensuring a comfortable stay. Guests can also enjoy the outdoor pool, continental breakfast, and convenient 24-hour front desk services.

Additional Services
With an on-site business center, guest laundry facilities, and proximity to Pleasanton Fairways Golf Course, this hotel caters to both leisure and business travelers alike.

Experience convenience and comfort at Best Western Plus Pleasanton Inn - book your stay now!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

***Please note: Guests must be 21 years old or older to check in at this hotel***

Please note: Pets are allowed upon request and there is a daily charge per pet, per day. Please contact hotel for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 704 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
A
Anjanette • solo_traveller • us
8
2026-04-18 • via Nuitee
E
Erin • solo_traveller • us
7
2026-04-14 • via Nuitee
M
Maria • solo_traveller • us
6
Good for an economical night's rest after a quick trip.
Pros:

Front desk person was very pleasant and got me checked in quickly. My room was next to the office which I appreciate as a single female. The facilities provide shampoo,conditioner,bath soap and facial soap so that's nice.

Cons:

Unfortunately, the location of the facility is just off the 580 freeway and it was quite loud. I wondered why ear plugs are provided in a sealed bag next to the bed! I used the room fan as white noise and that helped. Also, there was a collection of gnats gathered in the corner of the bathroom ceiling, harmless but icky.

2026-04-14 • via Nuitee
D
Denton • couple • us
8
Overall the stay was pleasant.
Pros:

The property was nice. Room clean, but, had a bad smell in it. We had to open the window so the room would air out. This took several hours.

Cons:

The breakfast was not that good. Someone was playing “shenanigans” and turned off the waffle maker. The person in charge of the kitchen / breakfast accused me of turning the machine off. I didn’t like that accusation. The waffle she made me take was very tough. I did Not eat the waffle!!!!
I remainder of the breakfast was mediocre.

2026-04-14 • via Nuitee
J
John • couple • us
7
Pros:

David

2026-04-07 • via Nuitee
D
Daymond • couple • us
9
Nice quick stay front staff was excellent
Pros:

Close to where I needed to be

Cons:

It was pretty close to the freeway

2026-04-07 • via Nuitee
A
Anjanette • solo_traveller • us
8
2026-04-05 • via Nuitee
C
Cara • solo_traveller • us
8
2026-04-05 • via Nuitee
J
john • couple • us
10
Fantastic
Pros:

We stay here 2 to 3 times a year. This place is fantastic. Food is great. Staff is amazing.

2026-04-02 • via Nuitee
J
Jennifer • couple • us
10
2026-04-01 • via Nuitee
J
Joellen • solo_traveller • us
8
2026-04-01 • via Nuitee
L
Lisa • couple • us
7
2026-03-30 • via Nuitee
R
REGINA CRISTINA • solo_traveller • us
5
Regular
Pros:

Localização

Cons:

Wi-Fi ruim atendente não sabia passar cartão de crédito do Brasil fui obrigada a pagar em cartão americano café da manhã muito fraco poucas coisas, shampoo e rinse em pouca quantidade e de má qualidade.

2026-03-24 • via Nuitee
J
Jonathan • couple • us
8
2026-03-24 • via Nuitee
G
Gregory • couple • us
10
Pros:

Clean

Cons:

No complaints

2026-03-24 • via Nuitee
A
Amar • family_with_children • us
3
2026-03-21 • via Nuitee
D
Daniel • couple • us
3
2026-03-19 • via Nuitee
K
Karla • couple • us
7
Great stay, just for a day- will stay again!
Pros:

Location

Cons:

N/A

2026-03-19 • via Nuitee
A
Andrea • couple • us
5
2026-03-18 • via Nuitee
L
La Brecque • couple • us
9
Great!
Pros:

Nice clean good breakfast and coffee, black bear is right next door if you want a hearty breakfast!

2026-03-14 • via Nuitee