Residence Inn by Marriott Boston Framingham

Hotels
Marriott
8 (127 reviews)
400 Staples Dr, Framingham, Massachusetts, 01702 , Framingham , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent breakfast
Friendly staff
Cons:
Cluttered rooms
Malfunctioning amenities
Price discrepancies

Categories

Cleanliness
7.08
Mentioned clutter and dust issues in the room, affecting perception.
Service
8.05
Staff was generally helpful and pleasant, but some issues were reported.
Location
8.59
Enjoyed the peace and quiet of the location.
Room Quality
7.54
Some rooms were reported as cluttered or with malfunctioning amenities.
Amenities
8.07
Well-equipped kitchen and good working appliances were mentioned positively.
Value for Money
7.53
Concerns were raised about pricing above quoted estimates.
Food and Beverage
9.08
Positive feedback on breakfast quality.
Overall Experience
8.05
Mixed experiences with several positive mentions but also distinct issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:06

Property Description

Modern Amenities
Indulge in our 24-hour fitness center and enjoy complimentary wireless internet access throughout the property. Relax by the cozy fireplace in the lobby.

Delicious Dining Options
Start your day right with our complimentary buffet breakfast served on weekdays and weekends. For a fun evening, head to the picnic area and make use of the barbecue grills.

Convenient Event Spaces
With 732 square feet of conference space and a meeting room, our hotel is perfect for your next event. Enjoy amenities such as express check-in and express check-out for a hassle-free stay.

Book your stay at Residence Inn by Marriott Boston Framingham now to enjoy all these fantastic features and more!

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Guest Reviews

8
Based on 127 reviews
Cleanliness: 7.08
Service: 8.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.05
D
Deepak family_with_children
10
Pros:

We had a very pleasant stay at the Hotel.
The breakfast was very delicious. Overall we liked the room very much and had a fantastic stay.

2025-10-12 via Nuitee
G
Gary family
10
Pros:

Very clean. Nice room. Excellent breakfast

2025-09-27 via Nuitee
L
Lois family
10
Pros:

We spent five nights in a 2 bedroom suite and it was just perfect for this trip which was with two of my adult children. The well-equipped kitchen was convenient and helped make our trip more comfortable.

2025-09-21 via Nuitee
C
Charles
8
Pros:

Good breakfast, helpful staff.
Clean. Trees outside my window.

2025-09-19 via Nuitee
K
Kleyt Palmyr
10
Pros:

The room was cluttered and I did mentioned it to the front desk, according to one staff it seemed like there were a little neglect on the night shift because they should not be giving this room.

2025-09-10 via Nuitee
D
David family
10
Pros:

Nice suite style room.

2025-09-09 via Nuitee
D
Derek friends
10
Pros:

All was good.

2025-09-05 via Nuitee
A
Ana
10
Pros:

Everything was perfect, definitely will stay there again!

2025-09-02 via Nuitee
N
Nicole
2
Told the desk and they apologized but…
Pros:

The toilet didn’t work the shower drizzled the bathroom door didn’t lock. There was construction dust all over the room. The phones didn’t work and housekeeping came in the room, even though we had the do not disturb sign on the outside of the door. All three TVs came on at different times of the night on loud volume by themselves waking us up.

2025-08-28 via Nuitee
O
Olufemi
2
Pros:

I'm giving one star because that was the least I could give. This os a terrible arrangement: they would charge you way above the quoted estimate in yours booking receipt. The hold on the card is a trap.

2025-08-25 via Nuitee
J
Jacqueline partner
6
Pros:

Unfortunately the hot water wasn’t working it took 45 minutes for it to get hot. The hotel was nice and clean and staff was pleasant!

2025-08-05 via Nuitee
S
Sharon
10
Pros:

Nice place to stay. Will return next time

2025-07-21 via Nuitee
S
Sabine partner
10
Pros:

We spent a week, and enjoyed the peace and quiet of the location, the friendliness of the staff, and very nice breakfasts. Will most certainly revisit!

2025-07-21 via Nuitee
V
Verified traveler
8
Pros:

hotel being renovated.

2025-07-16 via Nuitee
M
Matthew
10
Pros:

Room was well kept, comfortable, and spacious. Appliances were in good working oreder

2025-07-14 via Nuitee
S
Stephen
8
Pros:

The room was average. Honestly, the only issue that I really had was the room had a strange musty odor to it. Like a wet dog smell. I get they allow pets, but other places I have stayed at allow for pets and didn’t have this musty pet odor. A few sprays of air freshener corrected this for the most part. The sofa was stained and had food crumbs under the cushions. Other than that, the room was decently clean and we did enjoy the added bed room for privacy. The staff was amazingly polite and friendly and is what kept this from being a three star review.

2025-06-23 via Nuitee
L
Lesley
6
Pros:

No pool bed was broken couch was smelly

2025-06-02 via Nuitee
C
Carlos
8
Pros:

.

2025-06-01 via Nuitee
V
Verified traveler
10
Nice stay
Pros:

Nice spacious room. Good breakfast

2025-05-30 via Nuitee
R
Roy family
8
Pros:

The rooms were clean and staff friendly. The breakfast was good with waffles, egg and sausage. The area around was quiet which was nice. Over all good stay.

2025-05-30 via Nuitee