Sleep Inn Saint Charles North

Hotels
•
Sleep Inn
4.6 (116 reviews)
150 Fountain Lakes Boulevard , Saint Charles , US
+1 636-206-3170

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds (several mentions)
Friendly, professional staff (explicit praise)
Convenient/ideal location
Soft towels and bedsheets mentioned
Pet-friendly (dog welcome)
Good view (one reviewer)
Cons:
Severe cleanliness issues (filthy rooms, smells, stains, bugs)
Pools closed or out of order
No hot water / phones not working
Property run-down and in need of remodel
Poor or inadequate breakfast and F&B service
Lack of housekeeping and staffing; safety/door problems
Billing/deposit charge confusion

Categories

Cleanliness
2.5
Multiple reviews describe the hotel as filthy: urine and dead-body smells, stained blankets, bugs, sticky floors, beer cans and trash outside — overall poor cleanliness.
Service
8
Mixed but several reviewers explicitly praise staff as exceptional, kind and professional; front desk had at least one polite interaction — overall service was one of the stronger aspects.
Location
8.5
Several reviewers call the location perfect or convenient for their needs, which is a clear positive from the text.
Room Quality
3
Rooms are described as run-down, with plywood over windows, wet floors, unpleasant smells and maintenance issues; some mentions of comfortable beds but overall below standard.
Amenities
2.8
Multiple reports of pools closed/out of order, no hot water, phones not working and limited/no housekeeping — amenities largely unavailable or nonfunctional.
Value for Money
6
Mixed: one reviewer notes the price is right, but many describe the property as rundown and not worth the stay; value is moderate given low condition but occasional good price.
Food and Beverage
2.5
Breakfast described as 'blah', inedible for allergy concerns, unsanitary presentation and limited options — overall poor food and beverage experience.
Overall Experience
3.5
Overall sentiment skewed negative with multiple 'horrible' and 'never again' reports due to cleanliness, closed amenities and safety/maintenance concerns; a few positive staff/location notes temper this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location

The Sleep Inn hotel, conveniently situated on highway 370, provides easy access to all metro St. Louis routes. Explore nearby attractions such as the Gateway Arch, Saint Louis Zoo, and various malls and universities.

Modern Amenities

Enjoy complimentary perks like free high-speed Wi-Fi, newspapers, and local calls during your stay. Stay active in the exercise room or unwind on the half basketball court. Business travelers will appreciate the well-equipped business center and services like copy and fax facilities.

Ideal for Groups and Events

Whether you're a sports team, wedding party, or tour group, our hotel caters to all. Benefit from spacious meeting areas, large laundry facilities, and catering options for a seamless event experience.

Book your stay at the Sleep Inn hotel today and experience unmatched comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.6
Based on 116 reviews
Cleanliness: 2.5
Service: 8
Location: 8.5
Room Quality: 3
Amenities: 2.8
Value for Money: 6
Food and Beverage: 2.5
Overall Experience: 3.5
R
Robert • family_with_children • us
7
Pros:

Bed

Cons:

Run down

2026-10-29 • via Nuitee
T
TANGOFox • couple • us
10
2026-08-23 • via Nuitee
R
Rick • solo_traveller • us
3
Cons:

Was told by booking payment on site. Was take out of account after it was booked. Site charged a hundred dollars deposit from charge card will get back 2 - 3 days. Haven't received yet.

2026-08-16 • via Nuitee
S
Stephanie • solo_traveller • us
8
Pros:

I really want to like this place. Exceptional staff. Very kind, professional. The price is right. And my dog is welcome. The location is absolutely perfect.
And I have to say, the towels and bedsheets are incredibly soft!

Cons:

Wish the indoor or outdoor pools were open.
I had an extremely difficult time turning on the shower and then adjusting any hot water. And honestly, the shower could have been cleaner. I did not report this to anyone. I really wast to like this place

2026-08-09 • via Nuitee
A
Alek • solo_traveller • us
8
Pros:

Decent place

Cons:

N/a

2026-08-05 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

Clean, comfortable, professional, kind staff.

Cons:

It needed some basic maintenance in bathroom.

2026-08-02 • via Nuitee
S
Samuel • solo_traveller • us
4
Never again
Pros:

The bed was comfortable and firm

Cons:

The pool wasn't open, the breakfast was blah and the hotel appearance reminded me of normal bates hotel..no life to it..bugs and blankets had stains...

2026-07-20 • via Nuitee
T
Travis • solo_traveller • us
3
Cons:

Hotel is in need of remodel. Although most things I used were functional they have issue with cleanliness and much is well past expected lifespan

2026-07-18 • via Nuitee
K
Kollmeyer • solo_traveller • us
1
Very disappointing to say the least, no hot water and the phones don't work.
Pros:

Could not eat anything on the breakfast bar. I have Alpha Gal Allergy so I can't eat anything from a mammal, or pork or any kind of dairy. The very polite girl at the front desk gave me a "deer in the headlights" look when I told her of my Alpha Gal.

Cons:

Needed hot water to shave and shower in the morning, there was none available.

2026-07-12 • via Nuitee
A
anita • solo_traveller • us
1
It was horrible. I ask if I could not check in and get a refund on my purchase and they told me no I would have to go th
Pros:

It was run down and filthy the first room they gave me smelled like a dead body, and the floor was soaking wet and they had to switch me rooms. The pools were out of order the halls the elevators were unkempt and dirty. The front doors. The front sliding door doors did not close at all so anyone could come in at any time there was no continental breakfast to speak of. I mean it was there, but it was disgusting two towels per room with two queen size bed so four person occupancy with two towels. It was just a very, very bad experience

Cons:

It was filthy. The pool didn’t work. There were alcohol bottles all around the outside of the property. No one cleaned the outside perimeter of the property. There was no staff to speak of. There was no maid service. They didn’t come in and make my bed or anything like that.

2026-07-06 • via Nuitee
B
Branden • solo_traveller • tt
3
2026-07-04 • via Nuitee
J
Jessica • solo_traveller • us
6
Pros:

The view outside

Cons:

That the pool wasn't open

2026-07-01 • via Nuitee
S
Sarah • solo_traveller • us
4
Gross for cheap
Pros:

The location of the motel was near where I needed to go the next day. Walking in the room it smelled clean and looked clean.

Cons:

The entire facility needs cleaned, inside and out. . Every corner and crevice has dirt and not just today's dirt either. It smells of cleaner or some type of chemical, but nothing's clean. Beer cans in the parking lot and grown up weeds.
In the breakfast area there was old pieces of cardboard covering the mouths of the trash cans instead of lids. And the floor was so sticky every step I took my shoes stuck.

2026-06-28 • via Nuitee
A
Aaron • solo_traveller • us
10
Pros:

Everything

Cons:

No dislike

2026-06-27 • via Nuitee
J
Jones • family_with_children • us
1
Pros:

It was terrible, it was so dirty and have plywood covering the windows.

Cons:

It smelled like urine and didn’t seem like a safe place to stay.

2026-06-22 • via Nuitee
L
Lorie • solo_traveller • us
5
Needs a makeover
Cons:

The entire hotel needs a makeover! The building smells stale. A person told us that everyone who checked in the day we did, checked in and left the same day.

2026-06-20 • via Nuitee
E
Elizabeth • solo_traveller • us
5
Pros:

They are painting the hallways

Cons:

The economist and male pills that was found in bed. The bathroom door was a sliding door

2026-06-11 • via Nuitee
K
Kara • solo_traveller • us
10
Pretty Rooms and Great Customer Care
Pros:

The woman at the front desk was very nice and helpful. The room was clean and the bathroom was spacious. I also liked the esthetic of the room

Cons:

The $100 deposit although I know why they do it and I dont blame them. It just tied up my funds for the weekend but its not a big deal.

2026-06-05 • via Nuitee
A
Aaron • solo_traveller • us
10
2026-06-03 • via Nuitee
A
Aaron • solo_traveller • us
10
2026-06-03 • via Nuitee