Sleep Inn Saint Charles North

Hotels
Sleep Inn
4.3 (238 reviews)
150 Fountain Lakes Boulevard , St. Charles , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Nice staff
Good location
Close to food options
Cons:
Poor cleanliness
Broken amenities
No hot water

Categories

Cleanliness
2.13
Multiple reviews mention that the rooms were dirty, towels had stains, and overall cleanliness was poor.
Service
7.1
Some guests reported rude service, but others mentioned the staff was nice.
Location
6.14
Location is convenient, but hard to find at night.
Room Quality
3.09
Reports of bugs, broken amenities, and lack of maintenance heavily affected the perception of room quality.
Amenities
3.12
Significant issues with amenities such as the pool being closed and no hot water.
Value for Money
3.58
Given the poor condition of the hotel and accommodations, guests felt it lacked value.
Food and Beverage
5.13
Limited feedback specifically on food and beverage offerings, defaulting to average.
Overall Experience
4.1
The overall sentiment indicates dissatisfaction, citing many issues, but some guests did express minimal satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:21

Property Description

Convenient Location

The Sleep Inn hotel, conveniently situated on highway 370, provides easy access to all metro St. Louis routes. Explore nearby attractions such as the Gateway Arch, Saint Louis Zoo, and various malls and universities.

Modern Amenities

Enjoy complimentary perks like free high-speed Wi-Fi, newspapers, and local calls during your stay. Stay active in the exercise room or unwind on the half basketball court. Business travelers will appreciate the well-equipped business center and services like copy and fax facilities.

Ideal for Groups and Events

Whether you're a sports team, wedding party, or tour group, our hotel caters to all. Benefit from spacious meeting areas, large laundry facilities, and catering options for a seamless event experience.

Book your stay at the Sleep Inn hotel today and experience unmatched comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.3
Based on 238 reviews
Cleanliness: 2.13
Service: 7.1
Location: 6.14
Room Quality: 3.09
Amenities: 3.12
Value for Money: 3.58
Food and Beverage: 5.13
Overall Experience: 4.1
S
Samuel solo_traveller us
4
Never again
Pros:

The bed was comfortable and firm

Cons:

The pool wasn't open, the breakfast was blah and the hotel appearance reminded me of normal bates hotel..no life to it..bugs and blankets had stains...

2026-07-20 via Nuitee
T
Travis solo_traveller us
3
Cons:

Hotel is in need of remodel. Although most things I used were functional they have issue with cleanliness and much is well past expected lifespan

2026-07-18 via Nuitee
K
Kollmeyer solo_traveller us
1
Very disappointing to say the least, no hot water and the phones don't work.
Pros:

Could not eat anything on the breakfast bar. I have Alpha Gal Allergy so I can't eat anything from a mammal, or pork or any kind of dairy. The very polite girl at the front desk gave me a "deer in the headlights" look when I told her of my Alpha Gal.

Cons:

Needed hot water to shave and shower in the morning, there was none available.

2026-07-12 via Nuitee
A
anita solo_traveller us
1
It was horrible. I ask if I could not check in and get a refund on my purchase and they told me no I would have to go th
Pros:

It was run down and filthy the first room they gave me smelled like a dead body, and the floor was soaking wet and they had to switch me rooms. The pools were out of order the halls the elevators were unkempt and dirty. The front doors. The front sliding door doors did not close at all so anyone could come in at any time there was no continental breakfast to speak of. I mean it was there, but it was disgusting two towels per room with two queen size bed so four person occupancy with two towels. It was just a very, very bad experience

Cons:

It was filthy. The pool didn’t work. There were alcohol bottles all around the outside of the property. No one cleaned the outside perimeter of the property. There was no staff to speak of. There was no maid service. They didn’t come in and make my bed or anything like that.

2026-07-06 via Nuitee
B
Branden solo_traveller tt
3
2026-07-04 via Nuitee
J
Jessica solo_traveller us
6
Pros:

The view outside

Cons:

That the pool wasn't open

2026-07-01 via Nuitee
S
Sarah solo_traveller us
4
Gross for cheap
Pros:

The location of the motel was near where I needed to go the next day. Walking in the room it smelled clean and looked clean.

Cons:

The entire facility needs cleaned, inside and out. . Every corner and crevice has dirt and not just today's dirt either. It smells of cleaner or some type of chemical, but nothing's clean. Beer cans in the parking lot and grown up weeds.
In the breakfast area there was old pieces of cardboard covering the mouths of the trash cans instead of lids. And the floor was so sticky every step I took my shoes stuck.

2026-06-28 via Nuitee
A
Aaron solo_traveller us
10
Pros:

Everything

Cons:

No dislike

2026-06-27 via Nuitee
J
Jones family_with_children us
1
Pros:

It was terrible, it was so dirty and have plywood covering the windows.

Cons:

It smelled like urine and didn’t seem like a safe place to stay.

2026-06-22 via Nuitee
L
Lorie solo_traveller us
5
Needs a makeover
Cons:

The entire hotel needs a makeover! The building smells stale. A person told us that everyone who checked in the day we did, checked in and left the same day.

2026-06-20 via Nuitee
E
Elizabeth solo_traveller us
5
Pros:

They are painting the hallways

Cons:

The economist and male pills that was found in bed. The bathroom door was a sliding door

2026-06-11 via Nuitee
K
Kara solo_traveller us
10
Pretty Rooms and Great Customer Care
Pros:

The woman at the front desk was very nice and helpful. The room was clean and the bathroom was spacious. I also liked the esthetic of the room

Cons:

The $100 deposit although I know why they do it and I dont blame them. It just tied up my funds for the weekend but its not a big deal.

2026-06-05 via Nuitee
A
Aaron solo_traveller us
10
2026-06-03 via Nuitee
A
Aaron solo_traveller us
10
2026-06-03 via Nuitee
P
Patricia solo_traveller us
10
Pros:

The beds are so comfortable it's wonderful and clean and the staff is very very nice and helpful friendly. I recommend this stay....love it.

Cons:

Nothing

2026-05-26 via Nuitee
J
Jennifer family_with_children us
4
Cons:

I picked it for the indoor pool but it wasn't opened. We needed clean towels and we had to go to the desk to get it.

2026-05-25 via Nuitee
N
Nakayla family_with_children us
1
2026-05-18 via Nuitee
N
Nicole solo_traveller us
1
Cons:

The floors were so gross my kids feet turned black after 1 night, the extra security lock on my door was busted off, I was given 2 towels for 4 people and when asking for more towels was asked to give the ones I had back (explained we didnt even have enough for us all to shower), pool was closed due to maintenance (wasn't told until signing agreement at checkout) the pool was the whole reason I picked the hotel and was told no refunds, whole building had a horrible smell, another paying customer was complaining about something in their room and staff was ARGUING with the customer

2026-05-17 via Nuitee
W
wen I solo_traveller us
2
嚇人的蟲子 哦心
Pros:

員工服務親切

Cons:

我睡覺時 晚上有蟲子咬我的腳 醫師診斷 被蟲子咬的過敏性紅腫 我對這家旅店 以後再也不會回來住

2026-05-12 via Nuitee
V
Vennie family_with_children us
10
2026-05-08 via Nuitee