Grand Mercure Imperial Palace Seoul Gangnam

Hotels
•
Grand Mercure
8.2 (390 reviews)
640, Eonju-ro, Gangnam-gu , Seoul , kr

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful decorations
Clean environment
Cons:
Room cleanliness issues
High dining prices
Old room quality

Categories

Cleanliness
7.34
Several reviews mentioned issues with cleanliness, noting old and dirty rooms.
Service
9.31
Overall positive comments about staff being friendly and helpful.
Location
8.85
Described as well-located, particularly with good views.
Room Quality
7.8
Mixed reviews, with some noting rooms as old and needing maintenance.
Amenities
8.33
Well-equipped gym and pleasant pool area, but some complaints about dining prices.
Value for Money
7.79
Comments on expensive dining options and some dissatisfaction with room conditions.
Food and Beverage
7.84
Food quality noted but deemed too expensive in multiple reviews.
Overall Experience
8.31
General enjoyment noted in most reviews, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:26

Property Description

Imperial Palace Seoul, nestled in the heart of Gangnam, Seoul, offers an elegant and comfortable premium hotel experience designed to provide timeless elegance and endless comfort.

Artistic Atmosphere
Immerse yourself in our unique and intelligent atmosphere adorned with around 400 works of art, complemented by high-end facilities and antique interior design.

Modern Accommodations
Experience our newly renovated hotel rooms and luxuriously designed serviced residences equipped with hi-tech IT facilities and top-notch amenities for a perfect blend of elegance and relaxation.

Customized Services
Beyond mere customer satisfaction, we aim to touch the hearts of our guests with personalized services that cater to their every need.

Book now and indulge in the sophisticated luxury of Imperial Palace Seoul.

Important information:

• The name on the credit card used for booking must match the guest's name. For third-party bookings, please contact the property directly.
• To prevent no-shows and fraudulent reservations, the validity of the credit card will be checked. A pre-authorization will be done using the credit card information provided during the reservation, and the charged amount will be canceled after the validity check.
• A deposit may be required upon check-in and will be fully refunded upon check-out. However, charges may apply for paid services and damages to the property.
• Executive rooms include club floor benefits, and the club lounge is accessible for guests aged 16 and above.
• The fitness center, sauna, and indoor swimming pool are regularly closed on the first Tuesday of every month, as well as on Lunar New Year’s Day and Chuseok Day.
• If you book a room with breakfast included, breakfast will be provided for up to 2 adult guests. Additional guests and children will be charged for breakfast at check-in.
• All guests are required to use the valet service, which costs 30,000 KRW.
Complimentary valet service may be available depending on your credit card benefits. Please check the details with your credit card issuer.
• Starting December 10, 2024, the hotel has been rebranded as "Grand Mercure Imperial Palace Seoul," and existing reservations will remain unchanged.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs KRW 25000 per stay.

Location

Guest Reviews

8.2
Based on 390 reviews
Cleanliness: 7.34
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 7.84
Overall Experience: 8.31
H
HYEONG WOO • family_with_children • kr
10
Pros:

위치와 주변거리가 좋았습니다.

Cons:

어메니티의 부족이 있었으나 그리 큰 아쉬움은 없었습니다.

2026-03-13 • via Nuitee
D
Daniel • family_with_children • gb
10
Pros:

Classy , amazing decor and friendly staff

Cons:

Nothing it was a great stay

2026-03-12 • via Nuitee
D
daulet • solo_traveller • kz
2
2026-03-06 • via Nuitee
T
Talya Atomy .Moomi • family_with_children • kr
10
Pros:

Очень красивая гостиница. Хороший уровень комфорта

2026-03-06 • via Nuitee
K
Karina • couple • ru
10
2026-03-06 • via Nuitee
W
Woosuk • solo_traveller • kr
6
2026-03-06 • via Nuitee
M
Matthew • solo_traveller • us
10
You will not regret it.
Pros:

This is the nicest hotel I have ever stayed in. The architecture was gorgeous, food was delicious, pool and sauna were fantastic, and my room was outstanding. Having a soaking tub that large to end the day was so very relaxing that I'm jealous I don't have one at my house.

Cons:

N/A

2026-02-22 • via Nuitee
J
Jacobs • couple • us
10
The stay was amazing, the staff were incredible.
Pros:

Yes I did we loved it

Cons:

Everything was great. No issues

2026-02-22 • via Nuitee
D
Dae Han • solo_traveller • au
10
2026-02-12 • via Nuitee
D
Dae Han • solo_traveller • au
10
2026-02-09 • via Nuitee
D
Danielle • family_with_children • us
10
Pros:

The buffet breakfast was great. It has something for everyone's tastes.

2026-02-08 • via Nuitee
S
Shigeru • couple • jp
8
2026-02-08 • via Nuitee
B
Battumur • couple • mn
10
2026-01-30 • via Nuitee
K
kim • couple • us
10
2026-01-30 • via Nuitee
H
HARUNA • solo_traveller • jp
8
2026-01-30 • via Nuitee
A
Abdullah • couple • sa
10
2026-01-28 • via Nuitee
M
mehmet • couple • tr
10
MÜKEMMEL BIR OTEL.
Pros:

kahvaltısı ıyıydı. Yemekleri başarılı idi.
Diğer taraftan concierge managerı , mrs.Magen Kim' e ve ekibine ayrıca tesekkur ederız. konaklamamız sırasında çok yardımcı oldular. teşekkürü bir borç biliriz. ayrıca belırtmek ısterım.

Cons:

restorant kapanıs saatını bıraz daha gec olabılırdı.

2026-01-24 • via Nuitee
C
CHYNARA • family_with_children • kg
10
Pros:

Номер был великолепный. Мы жили в семейном номере супруг, я и двое детей. Было очееень просторно, очеень чисто.
У нас в номере была стиральная машина, сушильная шкаф. Это было очень очень удобно. Я в восторге

Cons:

Понравилось все.

2026-01-23 • via Nuitee
E
Enkhtaivan • solo_traveller • mn
6
2026-01-23 • via Nuitee
G
Georgia • couple • au
10
Pros:

All the staff were incredibly helpful and warm, it made the stay comfortable, my friend and I decided to return to this hotel for our next trip to Seoul

2026-01-22 • via Nuitee