Hawthorne Inn & Conference Center

Hotels
8.2 (1677 reviews)
420 High Street Southwest , Winston-Salem , us
+1 336-777-3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
No complimentary breakfast
Some maintenance issues
Inconsistencies in room quality

Categories

Cleanliness
7.73
Several reviews highlighted cleanliness, although some noted issues like windows being dirty and maintenance problems.
Service
9.2
Positive mentions of staff, particularly Fred, who provided excellent service.
Location
8.74
Multiple reviews commend the convenient location near the highway and food options.
Room Quality
8.19
Guests found the rooms generally comfortable with good amenities, despite some comments about the beds and A/C.
Amenities
8.22
Amenities were satisfactory with some conveniences noted but missing breakfast offerings impacted the rating.
Value for Money
8.38
Many found the stay to be a great value for the quality received.
Food and Beverage
6.73
Breakfast services were mentioned negatively, influencing the overall rating.
Overall Experience
8.4
General sentiment was positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:50

Property Description

Downtown Convenience and Comfort

Meeting & Event Space: With 10,000 square feet available, Hawthorne Inn & Conference Center is the perfect venue for your next event or meeting in downtown Winston-Salem.

Relaxation and Connectivity: Start your day with a complimentary breakfast and then unwind with a swim in the pool. Stay connected with complimentary WiFi throughout the hotel.

Convenient Amenities: Our rooms are equipped with all the essentials including a microwave, refrigerator, and en suite with free toiletries. Plus, enjoy the convenience of a fitness center, luggage storage, and free parking during your stay.

Book your stay at Hawthorne Inn & Conference Center for a seamless blend of comfort and convenience in Winston-Salem.

Important information:

Pet fee US$ 50.00 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Guest Reviews

8.2
Based on 1677 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 6.73
Overall Experience: 8.4
K
Kathy • solo_traveller • us
8
2026-08-08 • via Nuitee
T
Ternika • solo_traveller • us
10
Pros:

My stay was amazing 😍

Cons:

N/A

2026-08-07 • via Nuitee
O
Oscar • solo_traveller • us
8
2026-08-07 • via Nuitee
A
Ardeth • solo_traveller • us
9
2026-08-07 • via Nuitee
T
Todd • couple • us
6
Everything was good except for the manager not responding back to me.
Pros:

Clean room and facilities

Cons:

We upgraded to a jacuzzi suite and paid extra only to find out that the jetted tub didn’t work. Also the cable was not working the next morning. Magement was notified but as expected nothing was done. No call no apology or credit for cable and jetted tub not working.

2026-08-06 • via Nuitee
S
Shantial • couple • us
8
2026-08-06 • via Nuitee
J
Jaeson • solo_traveller • us
9
2026-08-06 • via Nuitee
K
Kathy • solo_traveller • us
8
Pros:

Staff friendly, clean

Cons:

The TV quit working
and alarm clock didn't work

2026-08-05 • via Nuitee
A
Ana Paola • family_with_children • us
10
Pros:

Me encantó muy limpio y el personal amable

2026-08-05 • via Nuitee
D
Dominick • solo_traveller • de
10
2026-08-02 • via Nuitee
L
LaDonna • couple • us
5
The hotel was quiet and peaceful… the shower was just not the cleanest.
Pros:

Nice and quiet.

Cons:

The shower was not as clean as I would have liked for it to be. You can see the dark build up in the shower and on the walls.

2026-07-25 • via Nuitee
J
Jaime • couple • us
9
Amazing places.
Pros:

Everything was clean and organize, great service and price is really good for the location

Cons:

No much I can said about dislike this place it is a great hotel

2026-07-25 • via Nuitee
B
Branko • solo_traveller • us
10
2026-07-25 • via Nuitee
H
Howard • solo_traveller • us
10
2026-07-24 • via Nuitee
H
Howard • solo_traveller • us
10
2026-07-24 • via Nuitee
M
Mack • couple • us
8
my stay was over all nice.
Pros:

location was good. Parking lot clean.

Cons:

I had to get towels everyday myself.

2026-07-23 • via Nuitee
L
Linda T • solo_traveller • us
9
2026-07-22 • via Nuitee
S
Stephanie • family_with_children • us
7
2026-07-22 • via Nuitee
S
Senor K • solo_traveller • us
7
Basic value DTWS
Pros:

Location and price

Cons:

A dated hotel
Paucity of outlets for one
Sealed balcony doors if you get my drift

2026-07-22 • via Nuitee
E
Eric • solo_traveller • us
1
no shower gel in bathroom; room not clean
Cons:

There should be a discount if I cannot take a shower and if the desk surface isn’t clean.

On the morning I checked out, I called the front desk because there was no shower gel in the shower. It was empty when I arrived. It took a second call and at least 40 minutes total for someone to come to bring the shower gel.

Unfortunately, I was dressed and ready to leave because I did not have time to wait 40 minutes for shower gel, which is something that should have already been in the bathroom when I arrived.

The desk in the room had not been cleaned. There was some sort of berry-scented greasy substance on the table in several spots. I had to clean the surface myself.

2026-07-21 • via Nuitee