Candlewood Suites - Wichita East by IHG

Hotels
•
Candlewood Suites
8.3 (319 reviews)
5211 E. Kellogg Ave , Wichita , US
+1 316-677-8220

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Large clean rooms
Friendly/helpful staff (Luke, front desk, assistant manager)
Comfortable beds
Roominess
Convenient location
Outdoor grill and fire pit
Free guest laundry
Good value for money
Cons:
No complimentary breakfast
Pool closed during stay
Housekeeping issues / missed room service
General manager rude and billing charged multiple times
Some areas dated / needs refresher
Cooling/AC not working in at least one room
Unpleasant smell in lobby

Categories

Cleanliness
8
Mixed feedback: multiple guests praised 'large clean rooms' but there were housekeeping problems (missed room service, request for clean sheets) and an unpleasant lobby smell reported.
Service
9.4
Generally strong staff interactions noted (friendly staff, Luke, helpful front desk clerks, assistant manager who recovered documents), but marred by a serious negative report about the general manager and a billing issue.
Location
8.9
Mentioned as convenient and praised alongside outdoor features (grill, fire pit) and free guest laundry; generally positive sentiment.
Room Quality
8.2
Rooms described as large, roomy and with comfortable beds, but some guests noted dated appearance and at least one reported the cooling/AC not working.
Amenities
7.6
Mixed: positives include free laundry, grill and fire pit; negatives include the pool being closed in mid-June and multiple notes about no complimentary breakfast.
Value for Money
9
Several guests called the stay 'well worth the money' despite some service/amenity issues, yielding a strong perceived value overall.
Food and Beverage
7
Repeated complaints about no breakfast being provided; absence of F&B offerings lowered this category.
Overall Experience
8.3
Mixed overall impressions — some guests described the stay as 'very disappointing' or only 'ok for overnight', while others said it was 'good' and staff were very helpful.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious All-Suite Hotel Near Downtown Wichita

Spacious Suites with Modern Amenities: Each suite at Candlewood Suites - Wichita East is equipped with a full refrigerator, coffee maker, and microwave, ensuring a comfortable stay. Relax in the seating area and enjoy cable TV during your downtime.

Fantastic Facilities for Guests: Take advantage of the outdoor pool with a hot tub, perfect for unwinding after a long day. Stay active at the gym, catch up on work at the business centre, or enjoy movie nights with selections from the hotel’s video library.

Convenient Location: With a prime location just 10 minutes from McConnell Air Force Base and close proximity to popular attractions like Wichita State University and Intrust Bank Arena, Candlewood Suites - Wichita East is the ideal choice for both leisure and business travelers.

Book your stay at Candlewood Suites - Wichita East now for a memorable experience!

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICT

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 319 reviews
Cleanliness: 8
Service: 9.4
Location: 8.9
Room Quality: 8.2
Amenities: 7.6
Value for Money: 9
Food and Beverage: 7
Overall Experience: 8.3
A
Anita • extended_group • us
9
Large clean room with friendly staff
Pros:

Large clean rooms with friendly staff Beds are very comfortable

Cons:

It’s starting to look a little dated. Needs a refresher

2026-10-27 • via Nuitee
D
Deb • family_with_children • us
8
2026-10-19 • via Nuitee
T
Torche • solo_traveller • dz
7
2026-10-12 • via Nuitee
B
Brenetta • couple • us
1
My card was charged 4xs the general manager was overly rude .
Pros:

Luke the staff was great

Cons:

Stephanie the general manager was horrible. My card has been charged 4xs still waiting on a refund .

2026-10-12 • via Nuitee
M
Mary • couple • us
10
Ok for overnight. More than that, not so good.
Pros:

Convenient

Cons:

Tired

2026-09-14 • via Nuitee
R
Rustin • solo_traveller • us
10
2026-09-14 • via Nuitee
W
William • extended_group • us
10
2026-09-01 • via Nuitee
T
Tyrell • couple • us
1
2026-08-02 • via Nuitee
W
West • solo_traveller • us
10
2026-07-20 • via Nuitee
C
cardenas • family_with_children • us
10
2026-06-29 • via Nuitee
J
Jared • family_with_children • us
5
2026-06-27 • via Nuitee
C
Christie • solo_traveller • us
4
Very disappointing
Pros:

There was 2 front desk clerks who were very nice. Ebonee I think was one name and the other young lady worked the same shift as her. I'm not sure about the names

Cons:

The housekeepers hardly wanted to do the service in my room. I had to search for them to ask for service in our room. Then the pool was not open and it is mid June. The general manager thought it was sufficient to put some points on my account to make up for the fact I couldn't take my grandson swimming when he came to visit me. I just had stomach surgery so clean sheets would have been nice so I didn't end up with an infection

2026-06-17 • via Nuitee
L
Lesli • extended_group • us
8
Good
Pros:

There was no breakfast

Cons:

If breakfast was provided

2026-06-16 • via Nuitee
S
scoggins • couple • us
1
2026-06-14 • via Nuitee
E
Eugene Rose • solo_traveller • us
6
Pros:

Cleanliness
Roominess

Cons:

Cool not working
No free breakfast

2026-06-13 • via Nuitee
S
Sondergard • solo_traveller • us
5
2026-06-09 • via Nuitee
D
Dennis • solo_traveller • us
10
Pros:

Asst. Mgr went above the call of duty to help locate petsonal documents.

Cons:

This long evaluation!

2026-06-09 • via Nuitee
C
Cathy • couple • us
6
Pros:

The only problem I had was when I initially walked into the lobby, there was a strong unpleasant smell. Almost as if they were trying to cover another smell.

2026-06-03 • via Nuitee
M
Michael • couple • us
8
Staff was very helpful.
Pros:

Location and outdoor grill and fire pit. Free laundry facilities for guests.

2026-05-29 • via Nuitee
A
Anyia • couple • us
10
2026-05-19 • via Nuitee