Holiday Inn Express Bloomington West by IHG

Hotels
•
Holiday Inn Express
7.3 (178 reviews)
1031 Wylie Drive , Bloomington , US
+1 309-820-9990

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location (near interstate)
Rooms described as clean by some guests
Free hot breakfast with multiple options
Comfortable and quiet rooms reported
King-size sofa sleeper option
Friendly night staff / quick check-in for some
Cons:
Front desk/service issues (language barrier, dishonest clerk, attempted extra charge)
No receipt at checkout reported
Rug smelled like wet dog after shampooing / rooms could be cleaner
Beds described as small
Pool closed for renovation

Categories

Cleanliness
6.8
Mixed: several guests said rooms and hotel were clean, but multiple comments noted odors (shampooed rug smelled like a wet dog) and that rooms could've been cleaner.
Service
6.5
Mixed service: night staff and some staff were described as friendly and check-in was simple for some, but several guests reported poor/front-desk interactions (language barrier, dishonest clerk, attempted card swipe, no receipt).
Location
8.6
Consistently positive: multiple guests praised the location (near the interstate and convenient).
Room Quality
7
Mixed: rooms described as comfortable and quiet with a nice king sofa sleeper option, but some noted small beds and an awkward/accessible room mismatch.
Amenities
6.8
Mixed amenities: free hot breakfast available (positive) but the pool was closed for renovation (negative).
Value for Money
7.3
Standard quality for this hotel tier.
Food and Beverage
7.9
Positive: guests appreciated a hot, free breakfast with multiple options.
Overall Experience
7.5
Mixed overall impression: multiple guests said the hotel was ok or they'd be willing to stay again, citing cleanliness and location, but negative service incidents and odors tempered impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy the indoor heated pool, whirlpool, and fitness center during your stay at Holiday Inn Express Bloomington West.

Modern Rooms: Each spacious room and suite is equipped with free Wi-Fi, a microwave, fridge, and coffee-making facilities for your convenience.

Complimentary Breakfast: Start your day right with a free hot breakfast featuring cinnamon rolls and a pancake machine at West Bloomington Holiday Inn Express.

Experience all this and more just a few miles away from Miller Park Zoo and other attractions. Book your stay now for a delightful experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BMI

Location

Guest Reviews

7.3
Based on 178 reviews
Cleanliness: 6.8
Service: 6.5
Location: 8.6
Room Quality: 7
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 7.9
Overall Experience: 7.5
Z
Zach • family_with_children • us
1
Make sure you dont make a mistake in booking or you want get refunded from this hotel.
Cons:

we booked a night that the hotel was full. It jumped to the next evening and we didnt catch it. We went to the hotel to check and realized it was the incorrect date. The staff didnt help cancel the next night and refused a refund.

2026-11-02 • via Nuitee
S
Scott • solo_traveller • us
4
Ok not great
Pros:

Location

Cons:

Lead front desk spoke horrible English he’s from Middle East

2026-10-29 • via Nuitee
E
Erica • couple • us
8
Pros:

Rooms were clean and night staff was very friendly. Check in process was really simple

Cons:

Was not given a receipt when I checked out so I was nervous about not have proof that I checked out on time. Beds were small.

2026-10-26 • via Nuitee
J
Jane • couple • us
9
The hotel was clean. It was nice to have a hot breakfast with multiple options.
Pros:

Great location near the interstate.

Cons:

The pool was closed due to renovation.

2026-10-23 • via Nuitee
L
Leslie • couple • us
8
We would be okay staying there again.
Pros:

Location, comfortable and quiet room.

Cons:

Check-in. The clerk was less than honest about our room. When he described the bathroom and asked if I minded that there was no tub, I asked if it was a handicap/accessible room and he insisted it was not. It was most definitely a handicap (or formerly handicap) room. I didn’t mind that. I did mind being lied to.

2026-10-21 • via Nuitee
J
Janine • family_with_children • us
8
Pros:

Free breakfast
King size sofa sleeper room is nice arrangement

Cons:

They shampooed rug but it didn’t smell fresh, it smelled like a wet dog.

2026-09-10 • via Nuitee
E
Ebony • solo_traveller • us
5
Didn’t appreciate the clerk attempting to swipe my card after I informed him I paid through Booking.com prior to arrivin
Pros:

The location.

Cons:

The smell / rooms could’ve been cleaner. Interaction with clerk.

2026-07-16 • via Nuitee
R
Richard • couple • us
8
2026-07-06 • via Nuitee
S
Shane • couple • us
10
Clean comfortable refreshed
Pros:

Quick and easy. Staff was great! Clean and comfortable.

2026-06-20 • via Nuitee
J
john • couple • us
9
2026-06-14 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-05-30 • via Nuitee
M
Maureen • couple • us
8
2026-05-15 • via Nuitee
L
Latrice • couple • us
9
Pros:

Everything

Cons:

N/a

2026-04-29 • via Nuitee
W
William • couple • us
10
Will return
Pros:

Location. Pet friendly

Cons:

Hot tub was not operational

2026-04-28 • via Nuitee
D
Danny • couple • us
5
2026-04-25 • via Nuitee
T
Tiffany • family_with_children • us
5
Cons:

Because I was a local they wanted $200 in cash for a deposit! Seems outrageous. Plus who wants cash these days?? Seemed odd. Never even checked in. Went elsewhere.

2026-04-21 • via Nuitee
M
Maryann • couple • us
7
2026-04-18 • via Nuitee
J
joel • solo_traveller • us
7
Ok facility but no to Roku tv
Pros:

Location, allows dogs

Cons:

Switched from cable to Roku, our Roku had a prior guest’s Netflix still signed on. Huge security risk. We will not use our accounts on hotel Roku. So only used free app reruns instead of main network TV, local news/weather or cable stations. Huge downgrade.

2026-04-01 • via Nuitee
K
Ken • solo_traveller • us
5
2026-03-19 • via Nuitee
D
Danail • family_with_children • us
8
2026-03-18 • via Nuitee