W New York - Union Square

Hotels
•
W Hotels
8.2 (349 reviews)
201 Park Avenue South , New York , us

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Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Issues with cleanliness
High prices
Limited food options

Categories

Cleanliness
7.7
Several reviews highlighted issues with cleanliness and housekeeping.
Service
9.2
The staff were described as friendly and helpful with exceptional service.
Location
9.2
The hotel is in a fabulous location near Union Square, highly praised in the reviews.
Room Quality
8.2
Rooms were noted as spacious and mostly modern, though there were some discomforts in the design.
Amenities
7.7
Limited amenities mentioned, with some criticisms on food and beverage options.
Value for Money
7.7
Many guests felt the prices were too high for the services and quality offered.
Food and Beverage
7.2
Breakfast options were criticized as limited and expensive.
Overall Experience
8.7
Most guests expressed enjoyment and a desire to return, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:44

Property Description

Convenient Location
Located just two blocks from the 14th Street – Union Square subway station, our downtown Manhattan hotel provides easy access to the city's top attractions. Union Square is a mere 4-minute walk away, allowing guests to explore the vibrant neighborhood effortlessly.

Modern Accommodations
Experience comfort and style in our brown accented rooms, each equipped with a 42-inch flat-screen TV for your entertainment. Whether you're winding down after a day of sightseeing or staying in for a cozy night, our rooms offer the perfect retreat in the heart of the city.

Nearby Attractions
With Downtown Chelsea 1.4 miles away and Times Square just a 10-minute subway ride from the hotel, you'll be at the center of all the action. Explore the city that never sleeps with ease from our conveniently located hotel.

Book your stay now and experience the best of Manhattan with us!

Important information:

All breakfast inclusive packages are for up to 2 guests in each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.99 per 24 hours.

Location

Guest Reviews

8.2
Based on 349 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.7
J
Jenna • solo_traveller • nz
9
2026-07-21 • via Nuitee
D
Delfin Madriz • family_with_children • us
10
2026-07-14 • via Nuitee
R
Roberto • couple • pr
9
Pros:

Great location!

2026-06-28 • via Nuitee
P
Paulo • couple • br
6
Pros:

Quarto de tamanho bom!

Cons:

Hall pouco confortável.

2026-06-22 • via Nuitee
G
Guy • solo_traveller • il
9
2026-06-13 • via Nuitee
W
William • family_with_children • gb
10
Great location for exploring all of manhattan, super helpful staff and very comfortable and spacious rooms
Pros:

Very helpful staff, room was spacious and comfortable

Cons:

Nothing

2026-06-04 • via Nuitee
R
Robert • solo_traveller • gb
10
2026-06-03 • via Nuitee
J
Jami • solo_traveller • us
9
2026-06-01 • via Nuitee
D
Dominic • couple • gb
8
2026-05-18 • via Nuitee
L
LIN • couple • ca
9
Recommend
Pros:

New renovation, modern , clean , convenient

2026-05-12 • via Nuitee
M
Muhammet • family_with_children • nl
6
Prima maar overrated.
Pros:

De sportschool en locatie.

Cons:

Prijs kwaliteitverhouding en niet betrokken personeel.

2026-05-04 • via Nuitee
J
Jens • solo_traveller • dk
9
2026-05-03 • via Nuitee
N
Núbia • couple • us
10
Best choice for NYC!
2026-05-01 • via Nuitee
E
Ellioff • extended_group • us
7
Beautiful, clean but could work out some kinks to be on the same level as comparable hotels.
Pros:

The property is very beautifully renovated - The rooms are on the larger side for NYC so I loved how big my room was. Temperature of the rooms were very pleasant. Room service breakfast and coffee was amazing. The beds were very comfortable and the rooms were very clean. The manager and the doormen were extremely kind and accommodating. The second floor bar is worth visiting even if you aren't staying there bc it is stunning.

Cons:

I had called in advance to ensure that the property had valet parking. However, when I arrived in a Cadillac Escalade (NOT extended version) they told me the car was 'oversized' and could not be valeted - I stay in the city frequently over the last 12 years with this exact vehicle model and have NEVER been told by a hotel that they could not park it and that I am just responsible for solving that problem. They did offer to pay for the garage I found but it was my responsibility to find and go park the car. So as a female traveling alone in Manhattan I did not appreciate being put in that position because I only stay at hotels with valet specifically out as a safety precaution. Unfortunately, the woman at the front desk was extremely rude as well and had the attitude that I was inconveniencing her with needing to check in and inquiring about the parking issue.
They did graciously allow me to keep the car out front while I shopped around the morning I was leaving. Unfortunately, no spa :(

2026-04-11 • via Nuitee
A
amaury • solo_traveller • fr
9
2026-03-30 • via Nuitee
F
Federica • solo_traveller • it
4
2026-03-20 • via Nuitee
L
Laura • family_with_children • us
10
Love the W - New York - Union Square!
Pros:

The W-New York Times Square is our favorite hotel in the city and always our first choice. Nothing beats the location - close to subways, excellent dining, and the charming farmer's market. The staff is top notch - we frequently feel like we've made new friends each visit because the staff is so engaging. It is a treat to stay at this property.

2026-03-19 • via Nuitee
N
Natalie • extended_group • us
8
2026-03-15 • via Nuitee
M
Marius • couple • ie
9
2026-03-10 • via Nuitee
E
enzo • solo_traveller • ch
6
2026-03-02 • via Nuitee