Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (416 reviews)
1109 Fourier Drive , Middleton , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Waterpark closed

Categories

Cleanliness
7.33
Several reviews mentioned dirty rooms and cleanliness issues.
Service
8.8
The staff was frequently described as friendly, helpful, and accommodating.
Location
8.34
Convenient location close to the university with a nice quiet atmosphere.
Room Quality
7.79
Rooms were described as comfortable and well-set up, though some cleanliness issues were noted.
Amenities
7.82
Various amenities, including a nice pool and breakfast, were positively mentioned, but some specifics like the waterpark being closed were disappointing.
Value for Money
8.28
Described as a solid choice for families with good deals, though some felt it was pricey.
Food and Beverage
7.83
Breakfast had positive feedback but was considered inconsistent by some.
Overall Experience
7.8
Overall satisfaction was high, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:37

Property Description

Convenient Location
Located just minutes away from downtown Madison and Middleton Municipal Airport, the Madison West Holiday Inn Hotel and Suites offers easy access to the city's attractions.

Family-Friendly Amenities
Enjoy the on-site indoor water park and free in-room Wi-Fi, making it a perfect choice for families looking to have a fun and comfortable stay.

Full-Service Facilities
With an indoor pool, gym, business center, on-site restaurant, and two bars, the hotel provides everything you need for a relaxing and enjoyable stay.

Experience the best of Madison at the Madison West Holiday Inn Hotel and Suites. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 416 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
L
Lauren • solo_traveller • us
10
2026-03-31 • via Nuitee
I
Izabela • family_with_children • us
7
Pros:

Breakfast

Cons:

Lifeguards were not paying attention!
Football should not be allowed in that small pool with little children

2026-03-24 • via Nuitee
B
befuddled • Family
8
100% except the heat.
Pros:

Everything about being on the pool area with the kids and bunk beds was spectacular except one very important note. NONE of us could sleep due to the excessive heat. Probably because the pool area is kept very hot, we could NOT get the room under 80 degrees all night. One child slept on floor in front of wall unit. It was just awful. As we were in the room for only 9 hours, we did our best.

2026-03-22 • via Tripadvisor
4
457teannah • Family
10
Great
Pros:

We had a great experience! My son definitely loved the slide you guys had! Overall we would stay here again!

2026-03-21 • via Tripadvisor
M
Magdalena • family_with_children • us
7
Pros:

The pool

Cons:

The service on overnight. Horrible service

2026-03-17 • via Nuitee
R
Robert • family_with_children • us
6
We came for the pool only
Pros:

The price, location, pool, staff

Cons:

Towels were stained, bedding was stained, bathroom clearly had things that needed to be replaced. Could not connect to the internet.

2026-02-25 • via Nuitee
S
Sunshine59328750629 • Family
10
Great hotel and waterpark
Pros:

The hotel was very clean. Our rooms were comfortable and the restaurant breakfast was very good. We also enjoyed an evening meal at the hotel that was very good. The staff were all helpful. The waterpark was wonderful and the children in our party had a great time. We would definitely stay here again.

2026-02-17 • via Tripadvisor
G
GaryB943 • Family
10
Family get together.
Pros:

Enjoyed the breakfast and the pool area. The check-in person was especially helpful as I made a reservation for March instead of February and was able to reschedule to the arrival date without any problems. It was a special weekend with family and nice to all be together. Rooms were nice size and it was great to have dining and bar attached to the Inn.

2026-02-16 • via Tripadvisor
T
Topher Martin • family_with_children • us
8
Pros:

Pool was great, big room, perfect for the kids.

Cons:

Our room was really smelly/musty, the floor was wet when we checked in, I didn't ask for a change or complain as it was only for one night, but it was not good. Not sure if something was spilled by previous guest and then shampooed but the carpet was sodden.

2026-02-13 • via Nuitee
J
Jennie • couple • us
8
2026-01-28 • via Nuitee
V
Vacation23269395666 • Family
10
Awesome experience
Pros:

From the moment we walked into the lobby until we had to leave everything was better than expected. The water park was perfect for our family. The kids had the best time. The room was spacious and clean. The DOVE products in the bathroom was a nice an unexpected plus. We will definitely be back!

2026-01-25 • via Tripadvisor
4
413jaimek • Family
10
Great family experience
Pros:

Great room, kids loved the water park, and we were very impressed with the free breakfast.

2026-01-21 • via Tripadvisor
A
Amy • family_with_children • us
10
2026-01-19 • via Nuitee
A
Asif • extended_group • us
4
Expensive price for unmaintained hotel.
Pros:

Size of room

Cons:

Cleanliness of the room. Stains on the sofa. Hair on the bed.

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
Comfortable and quite good breakfast
Pros:

Comfortable beds and and good breakfast

Cons:

Nothing

2026-01-19 • via Nuitee
L
Lauren • extended_group • us
9
Comfortable, convenient, and the indoor waterpark was an added bonus.
Pros:

The employees I interacted with were awesome.

Cons:

There was a weird lipstick stain on one of the towels in the bathroom...Also, wish the pool bar had been open either time we were there....

2026-01-19 • via Nuitee
S
Sharon • solo_traveller • us
10
Pros:

Very comfortable. Very accessible

Cons:

A bit pricey

2026-01-19 • via Nuitee
D
douglas • couple • us
8
2026-01-19 • via Nuitee
T
Tammie • family_with_children • us
10
2026-01-19 • via Nuitee
T
T7701FOangelab • Family
10
10/10
Pros:

Clean rooms, friendly staff, amazing continental breakfast, nice pool.

2026-01-17 • via Tripadvisor