Hotel De Cima

Hotels
•
Independent
5.6 (112 reviews)
Av Del Mar 48 Palos Prietos, Mazatlán, SIN, 82013 , Mazatlán , MX
52-669-9827300

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Shopping on site
Snorkeling nearby
Scuba diving nearby
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Cons:
Dirty and deteriorated rooms
Lack of internet service

Categories

Cleanliness
2
Guests consistently mentioned cleanliness as a major issue, citing dirty and deteriorated rooms.
Service
5
The service received mixed reviews, with mentions of no internet service affecting guest experience.
Location
5
Location feedback was not provided in the review.
Room Quality
2
Guests highlighted deteriorated rooms and lack of internet as major issues.
Amenities
2
No specific mention of amenities in the review.
Value for Money
5
Value for money feedback was not provided in the review.
Food and Beverage
5
Food and beverage feedback was not provided in the review.
Overall Experience
5
Overall experience feedback was not provided in the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 03:54

Property Description

Outdoor Pool and Complimentary Wi-Fi
Enjoy the refreshing outdoor pool and stay connected with complimentary wireless internet access, perfect for both relaxation and productivity.

Dining with a View and Room Service
Indulge in international cuisine at El Galeon while taking in breathtaking ocean views, or opt for the convenience of room service during limited hours.

Convenient Amenities and Services
Benefit from amenities such as dry cleaning, a 24-hour front desk, and a multilingual staff. Take advantage of the shuttle service to nearby attractions and the free self parking.

Immerse yourself in a luxurious stay at Hotel De Cima, located steps away from The Mazatlan Malecón. Book now to experience the perfect blend of relaxation and convenience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

5.6
Based on 112 reviews
Cleanliness: 2
Service: 5
Location: 5
Room Quality: 2
Amenities: 2
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
V
Verified traveler
2
Hay que mejorar mucho
Pros:

Habitaciones sucias deterioradas, y sin internet

2025-02-16 • via Nuitee
E
Erasmo
6
Pros:

Instalaciones en estado deplorable y no cuentan con internet en las habitaciones

2025-01-09 • via Nuitee
M
Maximo • family
10
Pros:

Excelente ubicacion.

2024-12-24 • via Nuitee
L
lalo • family
10
Pros:

Muy limpia

2024-12-03 • via Nuitee
C
César
4
Pros:

Hotel muy descuidado
Viejo y feo

2024-08-23 • via Nuitee
O
Omar
6
La factura no me la dan
Pros:

Mala recepción y batalla a facturar

2024-05-19 • via Nuitee
E
EVELYN • family
10
Pros:

Excelente lugar para descansar. La vista al mar estuvo muy bonito.

2024-04-20 • via Nuitee
V
Verified traveler
8
Buena ubicación
Pros:

En general bien, pero había pequeños detalles a mejorar, como que el wifi solo está disponible en el lobby, el aire acondicionado solo tenía 1 modo y no tenia control remoto.

2024-04-16 • via Nuitee
C
Chris • family
2
Pros:

The location of this property is incredible. However, the condition of the property is terrible. It was due for an Upgrade a decade ago. The only reason they can charge the prices that they charge is because it is located right on the beach.

2024-04-12 • via Nuitee
A
Aaron
4
Pros:

All I have to say it’s a very scary place to stay. From my restroom to the restroom next door there was a window WITHOUT GLASS yeah you heard right WITHOUT GLASS just shutters (and there were missing shutters so they can actually peak in my restroom) I can hear everthing from using the toilet to shower. One nite was enough for me

2024-04-10 • via Nuitee
J
JOSÉ LUIS
2
Mal recepcion
Pros:

Mal pésima atención del recepcionista, pidiendo una contraseña de 5 dígitos q no se de donde sacaba, si yo le mostré mi número de reservacion a mi nombre y todo lo necesario, necesitan personal bien capacitado para atender

2024-04-03 • via Nuitee
M
Missael
4
Pros:

Le falta un poco de mantenimiento a las instalaciones en general, no tube internet en toda mi estancia.

2023-10-06 • via Nuitee
H
Héctor Miguel • family
6
Pros:

Habitaciones sin luz , lavabo tapado .

2023-03-27 • via Nuitee
K
Karina • family
2
Pros:

Cuarto e instalaciones horribles y nadie de servicio

2023-01-08 • via Nuitee
C
ChinosAudio • family
6
Pros:

Es un hotel muy viejo y se nota en las habitaciones, se ven y hasta huelen mal.
Cumplen con el objetivo pero no son tan agradables, tampoco es como que se pueda pedir mucho más por el precio

2023-01-04 • via Nuitee
A
Alejandro • family
8
Pros:

Me cambiaron de habitación, reservé con visita al mar y al llegar no tenía disponible

2023-01-02 • via Nuitee
S
Scott
2
Pros:

This place is a dump. Would never stay here again. Staff not friendly and don’t speak any English as advertised. Property run down with teens and other younger thugs drinking.

2022-12-31 • via Nuitee
G
Graham
8
Pros:

It’s an old hotel in general disrepair, and there are no deck chairs around the pool, but it’s good value for a low price.

2022-12-29 • via Nuitee
C
Conchita • family
8
Pros:

La habitación super bien

2022-08-25 • via Nuitee
M
marcos • friends
2
Pros:

Hotel Horrible. Viejo, descuidado, instalaciones horribles, olía a caño. Había cucarachas
Urge clausuren ese lugar de pudricion

2022-08-22 • via Nuitee