Sheraton Guayaquil

Hotels
•
GHL Hoteles
9.1 (1010 reviews)
Av Constitucion, Plaza Del Sol, Frente Al Mall Del So , Guayaquil , ec

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Comfortable facilities
Cons:
Room size
Food variety
Pricing issues

Categories

Cleanliness
9.31
Most reviews mention clean rooms and good hygiene standards.
Service
9.78
Frequent praise for friendly and helpful staff across multiple reviews.
Location
9.32
Many reviews point to great location, though some perceive it as crowded.
Room Quality
8.27
Some comments about rooms being smaller and comfort issues.
Amenities
9.3
Positive mentions about pools, gyms, and other hotel facilities.
Value for Money
8.76
Some mention of pricing issues but generally perceived as good value.
Food and Beverage
8.31
Mixed reviews on food quality and variety, especially breakfast.
Overall Experience
9.78
Overall satisfaction expressed with positive comments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:10

Property Description

Luxurious 5-Star Accommodation
This hotel, located in front of Shopping Mall Del Sol and just 5 km from the city centre, offers a truly luxurious experience. The Sheraton Guayaquil boasts spacious, modern rooms equipped with all the amenities you need for a comfortable stay, including air conditioning, LCD TV, and a work desk.

Relaxation and Wellness
Unwind and rejuvenate at this hotel's outdoor swimming pool, hydromassage tub, sauna, and fitness area. Indulge in a variety of massage treatments to pamper yourself during your stay.

Fine Dining and Entertainment
Treat your taste buds to exquisite international cuisine at Restaurant La Fuente and enjoy live entertainment at the café bar in the evenings. With its convenient location near the airport and World Trade Centre, this hotel is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience at Sheraton Guayaquil? Book your stay now and enjoy complimentary on-site parking!

Important information:

Please note that an additional Hotel Insurance charge per person per night of USD 1.68 will be levied.

The pool and hot tub/jacuzzi will be out of service from Tue, Jul 25, 2023 through Fri, Sept 15, 2023.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$36.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1010 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 8.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
J
Juan Diego • couple • ec
10
2026-02-14 • via Nuitee
F
Federico Martin • solo_traveller • ar
7
Pros:

Ubicación

Cons:

Decoración de las habitaciones y servicio

2026-02-13 • via Nuitee
R
Rober Estrella • family_with_children • ec
10
Muy agradable y confortable
Pros:

El desayuno fue muy completo y variado y muy sabroso

Cons:

La inseguridad pero es algo que no lo pueden controlar ni depende de ellos

2026-02-13 • via Nuitee
E
Enrique • family_with_children • ec
8
muy bien
Pros:

Lo que más me gustó fue el desayuno.
La ubicación por estar a un paso del mail del sol

Cons:

Se activo la alarma contra incendios y no se la desactivo enseguida

2026-02-12 • via Nuitee
I
ISIDORO • extended_group • es
7
N/a
Pros:

N/a

Cons:

N/a

2026-02-10 • via Nuitee
C
Catalina • solo_traveller • cl
8
2026-02-10 • via Nuitee
G
Gonzalo • solo_traveller • es
9
2026-02-10 • via Nuitee
K
Kristel • family_with_children • us
10
Relajacion al 100%
Pros:

Muy rico el desayuno Buffett, el personal muy amable, viaje con mi familia y como teniamos que salir temprano del hotel, nos ayudaron con el transporte al aeropuerto y un desayuno express para llevar, lo cual fue un excelente detalle!!! Nos llevamos una grata experiencia de estancia en Sheraton!!! Muy cerca de todo, lo recomiendo al 100%!

Cons:

No tengo nada que decir, todo estuvo muy bien.

2026-01-31 • via Nuitee
D
Desrosiers • solo_traveller • ca
10
Pros:

All

2026-01-29 • via Nuitee
J
Juan • family_with_children • ec
10
Pros:

Estratégicamente bien ubicado, desayuno podría ser mejor, pero bueno está bien.

Cons:

Que en las noches no exista mas opciones de restaurantes dentro del hotel, antes había Rodizio y estaba bien.

2026-01-28 • via Nuitee
L
Lynette • family_with_children • us
8
Nice stay
Pros:

Location, good restaurant, very nice staff very good location

2026-01-28 • via Nuitee
J
John • family_with_children • us
10
Another great experience at Sheraton Guayaquil
Pros:

Beautiful property conveniently located to the airport. All the staff we interfaced with were excellent, showing their own expertise and caring for the customer. The restaurant was also very nice with a good menu selection and quality food.

2026-01-27 • via Nuitee
J
John • family_with_children • us
10
Sheraton Guayaquil
Pros:

Clean and comfortable hotel. The restaurant was excellent as were all the hotel's staff we came into contact with.

2026-01-25 • via Nuitee
M
Mena • solo_traveller • ar
8
2026-01-24 • via Nuitee
J
Jeixon • solo_traveller • co
9
2026-01-22 • via Nuitee
M
MARCEL • couple • ec
10
Confort
Pros:

La ubicación, la atención y las instalaciones es lo mejor para una estadía corta.

Cons:

Todo bien

2026-01-20 • via Nuitee
X
Ximena • family_with_children • ec
9
2026-01-19 • via Nuitee
A
Andres • solo_traveller • ec
10
2026-01-14 • via Nuitee
S
Sebastian • couple • ec
10
2026-01-12 • via Nuitee
H
Helena Susana • solo_traveller • ec
9
2026-01-11 • via Nuitee