Sheraton Guayaquil

Hotels
•
GHL Hoteles
9.1 (1093 reviews)
Av Constitucion, Plaza Del Sol, Frente Al Mall Del So , Guayaquil , ec

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Comfortable facilities
Cons:
Room size
Food variety
Pricing issues

Categories

Cleanliness
9.31
Most reviews mention clean rooms and good hygiene standards.
Service
9.78
Frequent praise for friendly and helpful staff across multiple reviews.
Location
9.32
Many reviews point to great location, though some perceive it as crowded.
Room Quality
8.27
Some comments about rooms being smaller and comfort issues.
Amenities
9.3
Positive mentions about pools, gyms, and other hotel facilities.
Value for Money
8.76
Some mention of pricing issues but generally perceived as good value.
Food and Beverage
8.31
Mixed reviews on food quality and variety, especially breakfast.
Overall Experience
9.78
Overall satisfaction expressed with positive comments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:10

Property Description

Luxurious 5-Star Accommodation
This hotel, located in front of Shopping Mall Del Sol and just 5 km from the city centre, offers a truly luxurious experience. The Sheraton Guayaquil boasts spacious, modern rooms equipped with all the amenities you need for a comfortable stay, including air conditioning, LCD TV, and a work desk.

Relaxation and Wellness
Unwind and rejuvenate at this hotel's outdoor swimming pool, hydromassage tub, sauna, and fitness area. Indulge in a variety of massage treatments to pamper yourself during your stay.

Fine Dining and Entertainment
Treat your taste buds to exquisite international cuisine at Restaurant La Fuente and enjoy live entertainment at the café bar in the evenings. With its convenient location near the airport and World Trade Centre, this hotel is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience at Sheraton Guayaquil? Book your stay now and enjoy complimentary on-site parking!

Important information:

Please note that an additional Hotel Insurance charge per person per night of USD 1.68 will be levied.

The pool and hot tub/jacuzzi will be out of service from Tue, Jul 25, 2023 through Fri, Sept 15, 2023.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$36.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1093 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 8.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
G
Gilberto • solo_traveller • ec
10
2026-06-24 • via Nuitee
P
Pazmiño • couple • ec
7
Buena
Pros:

Limpieza

Cons:

Me hicieron esperar casi dos horas para darme mi habitación

2026-06-24 • via Nuitee
E
Elizabeth • couple • gb
9
A great 2 night stay, close to airport and a lovely shopping mall
Pros:

Breakfast was excellent and location was ideal, as close to airport and close to a great shopping mall.

2026-06-22 • via Nuitee
B
Bayas • solo_traveller • ec
9
Pros:

.

Cons:

.

2026-06-20 • via Nuitee
F
Francisca Paola • couple • cl
10
Mejor estadía
Pros:

Orden y limpieza

Cons:

Cierran muy temprano el bar , piscina

2026-06-17 • via Nuitee
P
Pablo • solo_traveller • ar
10
Pros:

Es todo impecable!! pero el desayuno y la cama únicos

2026-06-10 • via Nuitee
V
Vivian • family_with_children • ec
9
2026-06-10 • via Nuitee
F
FABIOLA • solo_traveller • co
10
2026-06-09 • via Nuitee
M
Marilou • couple • fr
10
Très bon séjour dans un hôtel spacieux avec un personnel de qualité
Pros:

Tout !

Chambre très confortable, spacieuse et propre.
Le petit-déjeuner est excellent et varié.
La piscine est grande est très agréable.
Le personnel est souriant et aimable.
Nous avons vraiment apprécié le service de navette pour l’aéroport. L’emplacement est très bien si l’ont veut s’y rendre rapidement.
Nous avons passé un très bon séjour dans l’hôtel !! 😄

Cons:

On entend un peu le bruit de la route mais ce n’est pas surprenant vu l’emplacement en centre-ville

2026-06-09 • via Nuitee
P
Proaño Fiallos • solo_traveller • ec
10
Pros:

Todo

Cons:

.

2026-06-08 • via Nuitee
D
Darwin • solo_traveller • us
10
2026-06-08 • via Nuitee
A
Alexandra • solo_traveller • co
9
Piscina agradable
Pros:

Desayuno completo, variado y muy rico. Buffet muy completo, varias opciones calientes o frias

2026-06-07 • via Nuitee
A
almaida • solo_traveller • ec
9
2026-06-03 • via Nuitee
H
Humberto • solo_traveller • it
9
2026-06-02 • via Nuitee
J
Juan Carlos • solo_traveller • pa
1
Cons:

They cancelled my stay as a no show even at 3:15pm. I arrived at 10pm because of work and was left to find a hotel in Guayaquil at night. Not optimal. They could have texted me or something.

2026-06-01 • via Nuitee
F
Franklin • couple • us
10
The hotel 🏨 was so nice and beautiful
Pros:

Yessssss the best

Cons:

Everything is good 😊

2026-05-31 • via Nuitee
I
INES • solo_traveller • es
9
Gran opción para alojarse en Guayaquil!
Pros:

El hotel está fenomenal! La cama muy cómoda, la habitación espaciosa y los servicios excelentes. El personal amabilísimo y el desayuno excepcional! El transfer al aeropuerto es gratuito y super puntual. Muy recomendable.

Cons:

Los sábados celebran bodas y hay bastante ruido. Por lo demás todo perfecto.

2026-05-31 • via Nuitee
P
Pablo • family_with_children • ec
10
Espectacular
Pros:

Excelente

Cons:

Todo

2026-05-23 • via Nuitee
I
Ivanna • solo_traveller • ec
10
2026-05-23 • via Nuitee
D
dosdeviatge • solo_traveller • es
10
2026-05-21 • via Nuitee