Sheraton Guayaquil

Hotels
•
GHL Hoteles
9.1 (1027 reviews)
Av Constitucion, Plaza Del Sol, Frente Al Mall Del So , Guayaquil , ec

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Comfortable facilities
Cons:
Room size
Food variety
Pricing issues

Categories

Cleanliness
9.31
Most reviews mention clean rooms and good hygiene standards.
Service
9.78
Frequent praise for friendly and helpful staff across multiple reviews.
Location
9.32
Many reviews point to great location, though some perceive it as crowded.
Room Quality
8.27
Some comments about rooms being smaller and comfort issues.
Amenities
9.3
Positive mentions about pools, gyms, and other hotel facilities.
Value for Money
8.76
Some mention of pricing issues but generally perceived as good value.
Food and Beverage
8.31
Mixed reviews on food quality and variety, especially breakfast.
Overall Experience
9.78
Overall satisfaction expressed with positive comments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:10

Property Description

Luxurious 5-Star Accommodation
This hotel, located in front of Shopping Mall Del Sol and just 5 km from the city centre, offers a truly luxurious experience. The Sheraton Guayaquil boasts spacious, modern rooms equipped with all the amenities you need for a comfortable stay, including air conditioning, LCD TV, and a work desk.

Relaxation and Wellness
Unwind and rejuvenate at this hotel's outdoor swimming pool, hydromassage tub, sauna, and fitness area. Indulge in a variety of massage treatments to pamper yourself during your stay.

Fine Dining and Entertainment
Treat your taste buds to exquisite international cuisine at Restaurant La Fuente and enjoy live entertainment at the café bar in the evenings. With its convenient location near the airport and World Trade Centre, this hotel is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience at Sheraton Guayaquil? Book your stay now and enjoy complimentary on-site parking!

Important information:

Please note that an additional Hotel Insurance charge per person per night of USD 1.68 will be levied.

The pool and hot tub/jacuzzi will be out of service from Tue, Jul 25, 2023 through Fri, Sept 15, 2023.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$36.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1027 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 8.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
V
Victor • couple • ec
10
Pros:

Everything was great

2026-04-03 • via Nuitee
J
Jorge • couple • us
9
2026-04-03 • via Nuitee
G
Gloria • family_with_children • us
10
Pros:

Excellent breakfast and service

2026-04-01 • via Nuitee
G
Gloria • family_with_children • us
10
Pros:

Everything
Excellent breakfast and costumer service

Cons:

Nothing

2026-04-01 • via Nuitee
M
MIGUEL FERNANDO • couple • co
9
2026-03-30 • via Nuitee
S
Sebastian • couple • us
9
Pros:

Location, cleanness, staff, food

Cons:

The restaurant for breakfast gets hot because of its proximity to the lobby doors that are being open and closing all the time for me it was uncomfortable enough to eat quick and leave.

2026-03-30 • via Nuitee
C
carla • family_with_children • ve
9
Excelente
Pros:

Respuesta y disposición

2026-03-30 • via Nuitee
H
hugo • family_with_children • co
10
2026-03-29 • via Nuitee
F
Fernando • solo_traveller • au
9
Love the location convenience and friendly staff
Pros:

Good location

Cons:

Nice staff

2026-03-27 • via Nuitee
P
PATRICK • couple • us
10
2026-03-25 • via Nuitee
L
Luis Alfredo • family_with_children • ec
8
2026-03-25 • via Nuitee
J
JORGE • extended_group • co
9
Excelente experiencia, el personal muy amable.
Pros:

La ubicación fantastica, el desayuno muy buenos.

Cons:

Los tomacorrientes quedan muy lejos de la mesa de trabajo del computador

2026-03-24 • via Nuitee
S
Saborit • extended_group • ec
9
2026-03-21 • via Nuitee
E
Erwin • couple • ch
8
Muy bien
Pros:

Muy bien

2026-03-18 • via Nuitee
D
David • couple • au
7
2026-03-17 • via Nuitee
C
CESAR EDUARDO • couple • ec
8
BUENA
Pros:

HABITACION CONFORTABLE, AMABILIDAD DEL PERSONAL, INSTALACIONES LIMPIAS, MUY BUENA UBICACION Y SEGURIDAD ANTE TODO.

Cons:

RESTAURANT PARA LA CENA BUFETTE NO HABILITADO, SERIA BUENO CONTAR CON CENA SHOW O CANTANTE.

2026-03-16 • via Nuitee
J
Juan carlos • family_with_children • ec
10
Maravillosa
Pros:

La rapidez y limpieza

Cons:

N/t

2026-03-16 • via Nuitee
Z
Zdenek • couple • cz
10
2026-03-15 • via Nuitee
P
Patrick George • couple • ec
10
2026-03-14 • via Nuitee
C
Clare • couple • ca
9
2026-03-13 • via Nuitee