Best Western Sheffield City Hotel

Hotels
Bespoke Hotels
7.1 (1201 reviews)
Blonk St , Sheffield , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Decent breakfast options
Cons:
Parking issues
Some cleanliness concerns
Room heating problems

Categories

Cleanliness
6.43
Mention of cleanliness in several reviews, though some issues noted.
Service
7.9
Staff were friendly and accommodating, although some complaints about specific issues.
Location
7.44
Central location with good access, though parking access was a concern.
Room Quality
6.39
Mixed feedback on room quality, with some rooms better than others.
Amenities
6.92
Amenities were satisfactory, though some items needed improvement.
Value for Money
7.38
Good value for budget stays despite some flaws.
Food and Beverage
7.43
Breakfast was generally well-received with good options.
Overall Experience
6.9
An overall pleasant stay with noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 15:01

Property Description

Modern Accommodation with River View:
Experience modern accommodation with stunning views of the River Don at OYO Flagship Sheffield City Centre. Conveniently located within walking distance to Sheffield train station and a short drive to the M1, our hotel offers a comfortable stay with free Wi-Fi throughout.

Ideal Location for Exploring:
Situated just a short drive from the Peak District, our hotel is the perfect base for outdoor activities like walking, cycling, and hiking. Guests can also enjoy discounted access to Chatsworth House and make use of our complimentary bicycle station for exploring the city.

Nearby Attractions and Entertainment:
Explore popular attractions such as Ponds Forge International Sports Centre, Kelham Island Breweries, and the renowned Fat Cat pub, all within close proximity to our hotel. With theaters and entertainment venues just a short walk away, OYO Flagship Sheffield City Centre offers the perfect blend of convenience and leisure.

Ready to experience Sheffield in comfort and style? Book your stay at OYO Flagship Sheffield City Centre now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 1201 reviews
Cleanliness: 6.43
Service: 7.9
Location: 7.44
Room Quality: 6.39
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 6.9
R
Rachel family_with_children gb
5
Staff were brilliant, disappointed with the room, particularly the bed
Pros:

Staff were very helpful
Food was good

Cons:

For a superior room, I was disappointed.
Bed was very uncomfortable - advertised as a king, it was 2 singles put together. The duvet did not fit the cover and kept coming out.
Very noisy.

2026-02-14 via Nuitee
E
Egle couple lt
8
2026-02-14 via Nuitee
R
Richard extended_group gb
8
Pros:

Good size room for 3 of us, perfect for whst we needed. Good breakfast

Cons:

We were told breakfast was until 10.30am but when we went down just after 10 we found it finished at 10am (but we were accomodated)

2026-02-14 via Nuitee
S
Sri Krishna Teja extended_group in
9
2026-02-14 via Nuitee
C
Caroline couple gb
10
2026-02-14 via Nuitee
F
Fasil couple gb
7
2026-02-13 via Nuitee
C
Chris couple gb
4
Cons:

Got a parking ticket for being in the best western carpark for 20 minutes, we moved the car to the ncp carpark which the woman at reception advised us to do.
The hotel was cold and the restaurant smelt of stinking drains,

2026-02-13 via Nuitee
H
Hazel couple gb
9
Pros:

The staff were very friendly and helpful. We were offered a free upgrade to a Superior Kingsize which came with a mini fridge and snacks. It was lovely and warm and comfortable.

Cons:

The restaurant area was stark and unappealing.

2026-02-13 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Room was spacious. Staff couldn't do enough to make sure your stay was perfect. Food was excellent. Would definitely recommend

2026-02-13 via Nuitee
N
Noel solo_traveller gb
7
2026-02-13 via Nuitee
E
Ellen couple gb
9
2026-02-13 via Nuitee
A
Aileku solo_traveller gb
7
Quiet and comfortable
Pros:

Simple buffet but improvements required with keeping food warm

Cons:

None

2026-02-12 via Nuitee
K
Kanmi family_with_children gb
10
2026-02-11 via Nuitee
M
Mark solo_traveller gb
2
2026-02-11 via Nuitee
A
angela couple gb
8
Pros:

Pleasantly pleased wouldn't hesitate to stay again

2026-02-10 via Nuitee
B
bartlett couple gb
4
Pros:

The breakfast was nice. The location is easy to find.

Cons:

No power outlets next to the bed. The room was uncomfortably warm. I opened the window, turned off the heater and put the fan closer to the bed but it still took most of the night to cool down the room. The water pressure in the shower was very weak. The tvs don't connect to hotel internet so, you need your own hotspot to access any streaming service. The king bed is actually two beds pushed together so sleeping in the middle is uncomfortable. Theres no hotel info pamphlet available in the room. There were snacks and non alcoholic drinks in the fridge but no price list provided which was confusing. Didnt know if id be charged or how much. I ordered food (chicken wings) from the restaurant but the entire experience was very awkward. Breakfast is only available until 9:30am which is a pretty early cut off time in my experience. Only one towel was provided in the room for 2 guests. It just seemed like basic standard hotel ammenities were lacking.

2026-02-10 via Nuitee
D
Dawn couple gb
6
2026-02-10 via Nuitee
M
Mupaine couple gb
9
Good customer satisfaction service. Keep up the good work
Pros:

The cleanliness, friendly staff with good customer service, easy to access or locate

2026-02-10 via Nuitee
S
Sameeha solo_traveller gb
9
Pros:

Peace

2026-02-09 via Nuitee
K
Keith extended_group gb
8
GREAT HOTEL ,,GREAT STAFF
Pros:

fab size room great breakfast staff so pleasant

Cons:

nothing ,,,spot on

2026-02-09 via Nuitee