Cape Town Hollow Boutique Hotel CBD

Hotels
8.5 (937 reviews)
88 Queen Victoria Street , Cape Town , za

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Limited breakfast variety
Facilities require updates

Categories

Cleanliness
8.14
Rooms were clean, but some areas were reported as requiring improvement.
Service
9.11
Staff were friendly and very helpful, enhancing the overall experience.
Location
8.65
Great location close to attractions, but some mention of distance from shopping centers.
Room Quality
8.6
Rooms were comfortable and well-furnished with good views.
Amenities
8.63
Amenities met expectations, although some facilities were noted as older.
Value for Money
8.59
Good value for the quality of the stay.
Food and Beverage
7.64
Breakfast was average with room for improvement in variety and quality.
Overall Experience
8.61
Many positive remarks about stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:32

Property Description

Spectacular Views and Luxurious Accommodation
Cape Town Hollow Boutique Hotel offers stunning views of Company Gardens and Table Mountain. The air-conditioned rooms are elegantly designed with modern amenities including satellite TV and free WiFi. Most rooms feature a charming Juliette balcony.

Delicious Dining and Relaxing Pool
Indulge in a full English breakfast at the buffet-style restaurant. Eighty-Ate offers a diverse menu with indoor and outdoor dining options, complemented by local wines. After a day of exploring, unwind by the outdoor pool.

Convenience and Services
The hotel provides a Business Lounge, laundry services, and airport transfers. Enjoy a free shuttle to V&A Waterfront and convenient parking options. Explore the nearby National Art Gallery of South Africa during your stay.

Book now to experience luxury and convenience at Cape Town Hollow Boutique Hotel.

Important information:

Kindly note extra beds may be available upon request in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 937 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
K
Karla • solo_traveller • au
7
Good midtown retreat bordering the Gardens area. Great mountain views!
Pros:

Great location close to Kloof Street. Perfect for my needs.

Cons:

Few issues with hot water but everything else was awesome.

2026-05-16 • via Nuitee
G
Godfrey • couple • za
5
Adequate for the purpose of the visit.
Pros:

I am a regular so I knew what I was getting. I was just surprised that on check in I was told that the rate was Bed ONly, when the normal selection is Bed and Breakfast. That might have been an error on my side, but my colleguse who checked in a day later had the same coment.

Cons:

The plugs (socket outlets) in the room do not work properly, Very frustrating when a hairdryer does not work unless I had to stand and hold the plug into the outlet so my wife could dry her hair. It also made it impossible to charge electronic items unless balanced precariously>

The one bed side lamp was not plugged in and the plug was inaccessible.

2026-05-14 • via Nuitee
I
IRINA • extended_group • ro
10
2026-05-13 • via Nuitee
F
Frans • solo_traveller • za
10
Memorable
Pros:

Very clean
Convenient
Friendly staff

Cons:

Parking difficulty

2026-05-11 • via Nuitee
D
DANIELA • solo_traveller • ao
9
2026-05-08 • via Nuitee
G
Gilles • solo_traveller • fr
8
Pros:

L'emplacement ,la vue sur les jardins,la disponibilté de l'accueil pour les services demandés

2026-05-07 • via Nuitee
M
Miclosse • solo_traveller • mz
9
Pros:

Experiência muito boa ✨
Ambiente confortável, limpo e acolhedor. Os funcionários foram muito prestáveis e simpáticos durante toda a minha estadia

2026-05-06 • via Nuitee
S
Siphesihle • couple • za
1
It was not pleasant
Cons:

Found cockroach n worm in our room sheets n coushen smelt bad

2026-05-05 • via Nuitee
G
Gideon • solo_traveller • za
8
2026-05-01 • via Nuitee
R
Raj • solo_traveller • ae
9
Pros:

Very clean and kept tidy

Cons:

The location and staff service

2026-04-28 • via Nuitee
M
Mr Mathieu Ludovic Olivier • solo_traveller • mu
8
2026-04-27 • via Nuitee
C
Christine • couple • de
8
2026-04-23 • via Nuitee
N
Nilesh • family_with_children • mu
9
2026-04-21 • via Nuitee
T
Tooley • solo_traveller • za
8
Short but comfortable.
Pros:

Friendly staff

Cons:

The lack of plug points or usb points near the bed for charging a phone.

2026-04-19 • via Nuitee
S
siphamandla • solo_traveller • za
1
Pros:

Nothing

Cons:

Aircon not working in room 503 I had to fix the telephone in room 503 as the cord kept.coming off. At times telephone not working at all. Bed not comfortable. No smarth TV.

2026-04-16 • via Nuitee
N
Neila • solo_traveller • za
7
Very pleasant and staff very helpful and friendly
Pros:

Location

Cons:

Food

2026-04-13 • via Nuitee
S
Steven • couple • za
7
It was a good place to stay for what we set out to do in Cape Town.
Pros:

Excellent breakfast. Great location for the Company's Gardens and Kloof St.
Easy access for trip to Table Mountain and Signal Hill.
Free shuttle to the V&A Waterfront was a nice bonus.

Cons:

The room was noisy. We had a mountain view room on the 2nd floor. Hence the view was restricted by adjacent buildings.
Also, being directly above the entrance meant for a lot of noise, in addition to the traffic noise.
Apart from the noisy room, the bar / lounge area was not very convivial.

2026-04-13 • via Nuitee
M
Moné • solo_traveller • za
7
Served its purpose
Pros:

The location and surroundings, it was clean, beds were comfy and the receptionist was friendly.

Cons:

The wifi was very weak, I couldn't even have a phone call on whatsapp. Our aircon was set on a timer or something and everytime it switched back on, it made a terrible, rattling sound. Eventually we had to turn it off because it made it impossible to sleep. The pool area can also be given some TLC with small things like putting plants in the empty planters, providing towels, re-filling the empty shower gel container. TVs can also be upgraded as the quality was very bad.

2026-04-13 • via Nuitee
I
Ian • solo_traveller • za
10
2026-04-10 • via Nuitee
O
Onalenna Rejoice • couple • bw
4
Not what I had expected.
Pros:

The view of the table mountain and the free shuttle to the nearby mall.

Cons:

Upon entering the property there is smell of kitchen food at the reception even inside the property. At times it was a smell of old cooking oil. Additionally the curtains in our room had a lingering smell of dust and the tile in the shower was not clean as well. The breakfast menu was displeasing too.

2026-04-08 • via Nuitee