Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning issues
Breakfast improvement needed

Categories

Cleanliness
6.76
The cleanliness was mentioned as lacking, with remarks about dirtiness and defective materials.
Service
8.73
Staff was consistently described as friendly and professional, with positive interactions noted.
Location
9.27
Numerous reviews praised the location as great and convenient, being close to attractions and the beach.
Room Quality
7.22
Room quality varied; some were spacious with great views, while others had outdated furniture.
Amenities
7.75
Amenities like breakfast and pool have received mixed reviews, needing improvements.
Value for Money
7.21
Some found the hotel to be good value for the provided amenities, but others felt it fell short.
Food and Beverage
6.76
Breakfast was mentioned as needing improvement, impacting overall perceptions.
Overall Experience
8.73
Overall experiences were positive, with specific praises for the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:07

Property Description

Modern Rooms and Stunning Views
Premier Hotel Cape Town offers 130 modern rooms with stylish wooden furniture and modern bathrooms. Most rooms provide breathtaking views of Table Mountain, Signal Hill, or the Atlantic Ocean.

Delicious Dining and Relaxing Atmosphere
Enjoy a variety of international dishes paired with South African wines at the hotel's Promenade Restaurant. For a more casual experience, guests can savor light snacks and coffee on the terrace while taking in the scenic surroundings.

Convenient Location and Easy Access to Attractions
Located in Sea Point, the hotel is a short distance from the Sea Point promenade and Atlantic Ocean. With close proximity to major tourist spots like the V&A Waterfront and Table Mountain, exploring the city is a breeze.

Book now to experience luxury and convenience at Premier Hotel Cape Town!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for ZAR 205 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1819 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 6.76
Overall Experience: 8.73
C
Cassel • family_with_children • za
10
2026-04-04 • via Nuitee
R
Rachel • couple • nz
8
Pros:

Great location. Very helpful and friendly staff

2026-04-03 • via Nuitee
N
Noqobo • solo_traveller • za
8
2026-04-02 • via Nuitee
K
Kubheka • couple • za
10
We were treated with respect and the best service was provided. All the managers made sure our stay was enjoyable and up
Pros:

They made sure our stay was enjoyable and clean . The property is well maintained and the workers are very friendly and welcoming. The shuttle and its driver made our lives easier and convinient, that’s the other reason that makes me visit the hotel almost every year.

Cons:

Nothing I can recall, all was in order.

2026-04-02 • via Nuitee
V
VITORINO • couple • mz
5
Foi boa...
Pros:

Bom.

Cons:

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2026-04-02 • via Nuitee
B
Bradley • couple • za
6
2026-04-01 • via Nuitee
B
Buli • solo_traveller • za
10
2026-04-01 • via Nuitee
P
Patience Ntombiza • couple • za
8
I will recommend it again to friends and family
Pros:

Location extremely close by,

Cons:

Room was slightly small and no bar fridge to keep our water cold

2026-04-01 • via Nuitee
H
Henrich • couple • us
1
Filthy, incredible rude reception staff, air con broken
Pros:

nothing

Cons:

If I could give a zero, I would
The photos were misleading
The pool was disgusting - full of dirt, soil all on the bottom. The Glass was filthy. You could not get in it.
The loungers were not usable. they were so disgusting with what looked like year old stains and dirt.
The air conditioner did not work, so we were stuck in 40 degree heat and the reception staff were incredibly rude.
The room pictures DO NOT match what you get.
The hotel is so run down, with flaky paint and badly maintained chairs.

We left the hotel and found something for $30 more and it was so nice.

2026-03-30 • via Nuitee
V
Vuyo • solo_traveller • za
10
Excellent and value for money
Pros:

The location was splendid and a walking distance from the beach, cafes and restaurants. The hotel staff were helpful and friendly too.

Cons:

Could use with a revamp

2026-03-30 • via Nuitee
D
David Wade • solo_traveller • za
5
unfortunately the room let down the staff and did not meet expectations
Pros:

The staff are great, very friendly and helpful.

Cons:

I stayed in room 1105 - it is located by the service entrance so very noisy.
the AC is very loud and cannot have it on while sleeping
The bathroom extraction fan was not working and the lights flickered constantly.
The TV is old and provides a terrible picture.

2026-03-30 • via Nuitee
R
rakitla • couple • za
7
2026-03-29 • via Nuitee
B
Barnard • couple • za
7
Was a good and pleasant stay
Pros:

Location

Cons:

Coffee in the mornings, parking

2026-03-28 • via Nuitee
L
Lindy • couple • za
3
I could hear people talking and making up next door, room 710 I was 709 Very old TV snowy and hazy,
Pros:

Location

Cons:

Space and room itself

2026-03-26 • via Nuitee
T
Tsietsi • solo_traveller • za
6
2026-03-25 • via Nuitee
E
Eric • family_with_children • za
8
Location Location
Pros:

The location was perfect.
Nice view over the sea.

Cons:

All was good and in order.

2026-03-25 • via Nuitee
S
Sedio • couple • za
8
2026-03-24 • via Nuitee
P
Peter • extended_group • de
9
2026-03-23 • via Nuitee
G
Gorete • family_with_children • za
9
2026-03-23 • via Nuitee
B
Bridget612 • couple • za
7
2026-03-23 • via Nuitee