Donnington Hotel, Spa & Golf

Nice hotel with friendly, helpful staff.
The breakfast and food in the restaurant was good and the facilities are very nice.
I don’t agree with the extra charge to use the swimming pool though and feel this should be included in the room rate.

All the staff were excellent

Everything great, especially the restaurant food. Only issue was the breakfast coffee machines. As someone who likes coffee especially a cappuccino in the morning, the machines didn’t appear to be ‘bean to cup’ and the milk was not fresh. Sort out the coffee and my stay would have been excellent.

We went for a wedding and reception and the food and staff were lovely. Very attentive

Very nice hotel, friendly staff. Close to Vodafone HQ where I was working and Newbury town centre for restaurants. Room was spacious and comfortable, great bed.

Fantastic as always!

Super comfortable bed and great restaurant, with a fantastic wine list. £10 cost to access the spa wasn't obvious when booking

Very warm welcome from reception, room spacious and clean. Restaurant really focused on delivering good service. Dont be shy to let more personality come through via chat and smiles while in the restaurant, food fab quality. Breakfast good, eggs cooked well and quickly. Will most definitely return as value for money is great.

The hotel was absolutely perfect, for our needs. Thank you to all the staff for their help fullness . Looking forward to returning soon

Needs a refurb on the rooms by updating
No uk plug socket by bed (round pin)!!
No usb ports for charging
Need dredging and brightening up.
Walk in shower preferred
A/c did not work at all, pumped warm air out at the lowest 16 degrees obviously faulty.
Bed too soft, take a leaf out of premier inn beds by far more superior

Staff are very polite and helpful, and the restaurant and outside bar area do nice food and great cocktails.
EV charging spaces is also a bonus.

Pleasant hotel, not on main road, has maintained its standards

Room was clean, air conned and spacious. Staff were super helpful

Ok but needs a refurbished a bit worn and no atmosphere

We had a suite and the size was excellent but the windows in both rooms were too small to let enough natural light in.

Reception were great, the spa was excellent with plenty of beds round the pool. Breakfast was good apart from the fruit.

The hotel was first opened in the early 1990s and it is now a bit tired. On this basis, we felt it was a bit over priced for what you get. Having said that it was clean and the onsite bar and restaurant was very convenient. Dinner was good, but the buffet breakfast was a disappointment.

Amazing hotel and spa but disappointed on checking out when i was charged £20 for using the spa. Apparently 3rd party sites charge £20. So i spent £130 on the room, £200 in the spa, £20 for early check-in and then an extra £20 because Hotels.com aant their cut. Pretty poor really

Room was in very good condition.
The restaurant food was excellent.

Not as we had hoped unfortunately.

We drove 3.5 hours to come and visit Highclere Castle for my partner’s birthday treat. I read the reviews and thought it would be great place stay.

Starting on arrival we were informed that to swim would be an extra £20 for us both, not something we have experienced before with hotels with pools, so didn't think to check terms and conditions before booking, and for £210 per night excluding breakfast, a reasonable person would have expected this would be included, out of annoyance we didn't use the swimming pool, but still had it added to the bill, although it was removed when asked.

The main frustration however was the fire alarm going off at 0615 from a smoke alarm set off from steam in another room, which left us tired for the day at Highclere, so not a restful time away unfortunately.

On the plus, the staff were all friendly and professional, and breakfast was good.

Staff very friendly and welcoming, room well equipped, clean and quiet.
Food from the restaurant was excellent as was the service.
Highly recommended