Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Delicious food
Good amenities
Cons:
Some issues with noise
Pillows were uncomfortable

Categories

Cleanliness
10
Overall positive sentiment regarding the cleanliness of the hotel.
Service
10
Staff described as friendly and helpful throughout all reviews.
Location
10
Location appreciated for its convenience and beauty.
Room Quality
10
Rooms praised for comfort and amenities, including upgrades.
Amenities
10
Wine and snack pantry was a highlighted positive aspect.
Value for Money
10
Many reviewers felt they received great value during their stay.
Food and Beverage
10
Food was described as delicious and well-presented.
Overall Experience
10
Guests reported exceptional experiences, with many wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:41

Property Description

Luxurious Heritage Building
Experience a stay at a Grade II Listed Regency townhouse in York, boasting elegant features like sash windows, high ceilings, and a charming central staircase. The boutique hotel's heritage detailing adds a unique touch to each of its 38 bedrooms, including three suites.

Bespoke Spa Experience
Unwind in the hotel's cellar spa, offering bespoke therapies in a tranquil setting with five treatment rooms. Enjoy personalized treatments and relax in a soothing space post-treatment, ensuring a rejuvenating experience during your stay.

Culinary Delights
Indulge in a culinary journey at the Marmalade Lounge and Pearly Cow restaurant. From perfect afternoon teas with playful flavors to locally sourced ingredients showcased in diverse dishes, including special menus for kids, every dining experience is a celebration of the area's flavors.

Ready to immerse yourself in luxury and heritage? Book your stay at this boutique hotel in York now!

Important information:

The hotel offers a small on-site parking, please contact the property directly to reserve a parking space.

Please note that extra beds are only suitable for children, and cannot accommodate adults.

Pets are allowed on request excluding Small Guest rooms. Charges may be applicable.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for £25 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for £35 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for £25 per person per night when using an available extra bed.
    Children from 12 years old to 16 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1713 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
K
Kaitlyn • solo_traveller • gb
10
2026-05-16 • via Nuitee
S
Stephen • couple • au
9
Everything we expected.
Pros:

Location great. Style of property great. Atmosphere great.

Cons:

Cost for parking at 50 pounds was a surprise and travelling on Australian dollars adds $100 to our stay

2026-05-16 • via Nuitee
R
Rachael • solo_traveller • gb
8
2026-05-14 • via Nuitee
B
Brian • extended_group • gb
8
A pleasant stay, would consider returning
Pros:

Quirky

Cons:

Small room

2026-05-13 • via Nuitee
C
Christer • solo_traveller • se
10
Pros:

Stort härligt rum. Trevligt med ett rum med chips, godis och kaka som man fritt fick gå och äta av

2026-05-12 • via Nuitee
J
Jonathan • solo_traveller • gb
8
Comfortable stay in boutique hotel with quirky touches.
Pros:

Pantry, toiletries, bathroom

Cons:

No suitcase rack.

2026-05-12 • via Nuitee
1
125anneo • Couples
8
Nice, comfortable boutique hotel. Mind the stairs !
Pros:

Lovely hotel, about 10 minutes walk from the old city and the Minster.
The room was very comfortable and immaculately clean and the staff were friendly and very efficient.
Loved the baggage pick up from the train station, that made it very convenient for us.
Only issue was the 60+ stairs that we had to climb to find our room. The Receptionists comment about a ‘few stairs’ when we checked in was a bit of an understatement. As we checked out we were told that there are other similar rooms more conveniently located. If only we had been told that on check-in.
We were able to get in and out through the back door during the day, which cut it down to 2 flights of stairs, but the back-door is shut at night.

2026-05-11 • via Tripadvisor
N
Neil • couple • gb
9
2026-05-10 • via Nuitee
C
Colin • couple • gb
9
Love the place
Pros:

Comfort, Staff, free goodies 😊😊

2026-05-09 • via Nuitee
A
Audrey • family_with_children • sg
8
2026-05-08 • via Nuitee
L
lucyd592 • Family
10
Amazing - I’ll be back!
Pros:

Amazing service & facilities. Hugely accommodating. Highly recommend for something luxurious but incredibly comfortable.

2026-05-07 • via Tripadvisor
M
Margaret • extended_group • gb
10
2026-05-07 • via Nuitee
R
Rebecca • family_with_children • gb
10
2026-05-07 • via Nuitee
D
Diane • couple • au
9
A charming place to stay in York.
Pros:

A lovely, clean, modern, charming, boutique hotel located in a heritage building with all the amenities one could ask for. We also liked the addition of a “pantry” that all guests could help themselves to- this was an unexpected delight that we’ve not encountered elsewhere! The short walk to the city centre was also a bonus.

Cons:

There wasn’t really anything we didn’t like. However, the maze to get to one’s room could be a little confusing for some initially.

2026-05-07 • via Nuitee
A
Agata • couple • gb
10
Beautiful wedding night in the most lush suite.
Pros:

The suite we stayed in was stunning. I don’t think I’ve ever been in a nicely decorated room. The pantry is a great touch. The whole stay left us pampered. We couldn’t have picked a better hotel for our wedding night.

Cons:

How amazing it was - we can’t wait to try the others in the chain!!!

2026-05-07 • via Nuitee
M
MStephenson18 • Couples • Stockton-on-Tees, England
10
Exceptional Stay
Pros:

Myself and I stayed at No.1 as part of a weekend get away for our anniversary. From the moment arriving to the second we left, I was blown away by our exceptional stay. A particular mention must go to the brilliant staff who all go out of their way to make the stay feel special. The hotels room are of a high standard and clean, with everything you need for a few nights away. I won’t go over the other nice touches mentioned in other reviews but the pantry is a great touch.

The location is excellent for a quick walk in and out of the City centre and parking was easy and convenient at the hotel.

2026-05-05 • via Tripadvisor
R
R7610PDkatieg • Family
10
Bank holiday getaway
Pros:

Lovely one night stay for the bank holiday. Gorgeous building. We booked a room that included a little tippee tent for our daughter and it was perfect. Toys inside for her to play with. She loved it. Even a baby size bath robe. Staff were very helpful and accommodating. We didn’t pre book parking and the car park was full but there is a public car park only a short walk from the hotel. I enjoyed a spa treatment before we explored York. A great option for a boutique stay.

2026-05-05 • via Tripadvisor
S
Shelley • solo_traveller • gb
10
Pros:

Loved the unique style of the hotel. All the well thought touches.
The bed was so comfortable, air-conditioning in the room was a bonus.
The breakfast was amazing.

2026-05-04 • via Nuitee
E
Elisabeth • solo_traveller • de
10
2026-05-03 • via Nuitee
M
M2942SRstuartw • Couples
10
Faultless
Pros:

We had a 1 night stay for my wife’s birthday. The hotel is a gem, stunning room and lovely breakfast
As good as it gets
Thank you for a great stay

2026-05-02 • via Tripadvisor