Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Delicious food
Good amenities
Cons:
Some issues with noise
Pillows were uncomfortable

Categories

Cleanliness
10
Overall positive sentiment regarding the cleanliness of the hotel.
Service
10
Staff described as friendly and helpful throughout all reviews.
Location
10
Location appreciated for its convenience and beauty.
Room Quality
10
Rooms praised for comfort and amenities, including upgrades.
Amenities
10
Wine and snack pantry was a highlighted positive aspect.
Value for Money
10
Many reviewers felt they received great value during their stay.
Food and Beverage
10
Food was described as delicious and well-presented.
Overall Experience
10
Guests reported exceptional experiences, with many wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:41

Property Description

Luxurious Heritage Building
Experience a stay at a Grade II Listed Regency townhouse in York, boasting elegant features like sash windows, high ceilings, and a charming central staircase. The boutique hotel's heritage detailing adds a unique touch to each of its 38 bedrooms, including three suites.

Bespoke Spa Experience
Unwind in the hotel's cellar spa, offering bespoke therapies in a tranquil setting with five treatment rooms. Enjoy personalized treatments and relax in a soothing space post-treatment, ensuring a rejuvenating experience during your stay.

Culinary Delights
Indulge in a culinary journey at the Marmalade Lounge and Pearly Cow restaurant. From perfect afternoon teas with playful flavors to locally sourced ingredients showcased in diverse dishes, including special menus for kids, every dining experience is a celebration of the area's flavors.

Ready to immerse yourself in luxury and heritage? Book your stay at this boutique hotel in York now!

Important information:

The hotel offers a small on-site parking, please contact the property directly to reserve a parking space.

Please note that extra beds are only suitable for children, and cannot accommodate adults.

Pets are allowed on request excluding Small Guest rooms. Charges may be applicable.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for £25 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for £35 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for £25 per person per night when using an available extra bed.
    Children from 12 years old to 16 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1633 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
K
Katie • couple • gb
9
Great location, comfortable clean rooms
Pros:

Great location and lovely rooms

Cons:

Thought charging for the car park at £25 a night was a little expensive

2026-04-17 • via Nuitee
A
Alison • couple • gb
9
2026-04-16 • via Nuitee
B
Benjamin Søtang Steenberg • solo_traveller • dk
9
2026-04-15 • via Nuitee
P
Phillip • family_with_children • gb
9
High standard boutique hotel with superior comfort.
Pros:

The hotel is beautiful and to a high boutique standard and design. The breakfast standard is very high and the restaurant offers fine dining. The staff went the extra mile for our 6 year old son by setting up a teepee with books, a yoto player and toys.

2026-04-13 • via Nuitee
J
Julie • couple • gb
10
Loved the hotel and the friendliness of everyone
Pros:

Beautiful, comfortable

Cons:

Nothing

2026-04-12 • via Nuitee
L
Laura • couple • gb
9
Friendly relaxing stay
Pros:

Lovely character, beautiful room, friendly staff, super comfy bed, amazing breakfast!!

Cons:

No kettle in the room or in the pantry, I would have liked to make myself a herbal tea. Make sure to book parking with the hotel ahead of time.

2026-04-12 • via Nuitee
L
LUCY • couple • gb
10
The best stay in York
Pros:

10/10 all round. Stunning room with super comfy bed. Everything was clean and the pantry is the cherry on top.

Cons:

Honestly nothing

2026-04-08 • via Nuitee
M
matthias • couple • nl
8
2026-04-08 • via Nuitee
L
L • family_with_children • gb
10
2026-04-08 • via Nuitee
I
IHSIU • solo_traveller • tw
10
Pros:

飯店乾淨舒服，床很好睡，地理位置很好～而且有免費的洋芋片，飲料，零食水果可以隨意取用！！

2026-04-06 • via Nuitee
R
ROBERT • couple • gb
9
Great stay, will stay again
Pros:

Great stay

Cons:

Very small car park and expensive

2026-04-06 • via Nuitee
I
Ilya • family_with_children • ru
9
2026-04-05 • via Nuitee
R
Riley • couple • gb
8
Good stay
Pros:

Lovely big room

Cons:

On booking.com I was told there was a bath in the room and it wasn’t as some rooms don’t have that feature but wasn’t mentioned on this website

2026-04-05 • via Nuitee
E
emma • family_with_children • gb
9
Pros:

A serves breakfast rather than a buffet. Quality of meals and service. Decor and furnishings created very restful ambience.proximity to centre.

Cons:

Restaurant closed for 2 nights of our stay for wedding receptions. No dine in facility.

2026-04-04 • via Nuitee
M
Maia • family_with_children • gb
10
Pros:

We were upgraded to a suite and it was absolutely gorgeous. We made so many beautiful memories in this hotel. The top to toe spa treatment was incredible. Sunday lunch and brekkie at pearly cow spot on, and cocktails of an eve in the bar. A mid week escape!

Cons:

N/a

2026-04-02 • via Nuitee
E
Elle • couple • gb
9
Pros:

Beautiful neighbourhood location very central. Lovely staff and very dog friendly which made the trip for us. If you have a dog staff recommended homestead park. We had a lovely breakfast at the hotel and then walked to the park. We will definitely stay again.

2026-04-02 • via Nuitee
L
Lianne • solo_traveller • gb
10
2026-03-30 • via Nuitee
P
peter • solo_traveller • gb
10
2026-03-29 • via Nuitee
J
Jonah • couple • gb
7
2026-03-29 • via Nuitee
E
Emily • couple • gb
9
Very interesting hotel, good location, great service, a very enjoyable stay
Pros:

Well located, cosy room, lovely restaurant, bar and lounge area was nice to spend a couple of hours chilling, very helpful staff

Cons:

Our room was a standard King room for two nights, for a longer stay it would be useful if the room had a small chest of drawers.

2026-03-28 • via Nuitee