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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Pet bowls
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Pet basket
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in the charm of a Grade II listed 15th-century manor house with four-star luxury rooms and exquisite dining options.
Award-Winning Dining
Savor the culinary delights at the hotel's Restaurant boasting 2 AA rosettes, offering diverse menus with picturesque countryside and canal views from the elegant conservatory.
Historic Charm and Modern Comfort
Experience the blend of history and comfort with 14th-century beams in the Brasserie Bar, alongside well-appointed rooms featuring luxury furnishings and modern amenities.
To immerse yourself in this historic luxury and culinary excellence, book your stay at The Moat House now.
The Moat House's award-winning Conservatory restaurant is also open for nonresidents, therefore advance reservations are essential for Friday and Saturday nights.
A discounted menu is available Monday - Friday for residents of The Moat House.
An 'Early Doors' menu is served Sunday - Friday from 18:30 - 19:45.
Please note the restaurant is closed on Sunday evenings. Bar food is available.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for £10 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Leuk oud hotel
De matrassen waren te zacht voor ons maar zal voor anderen helemaal goed zijn.
De badkamer kan wel een upgrade gebruiken maar functioneert nog prima.
Dog friendly
Nothing all good
Location is great. Hotel grounds are nice. Staff are helpful and friendly.
Rooms are a little dated. TV is basic (not a smart TV so no Netflix or YouTube). Breakfast service starts at 7am. This is a little late if you need to get on the road as a business traveller.
Outside area and lovely large room
Restaurant was a bit pricy for the quality
Beautiful grounds in a lovely location. Building has character but could do with a bit of TLC
The service was a bit hit and miss, and ‘pub’ area was great but the restaurant was disappointing compared.
Location just off M6 and in beautiful grounds. The food is first class and just the right proportions. Despite a few gripes, this is a lovely hotel, but definitely geared more for weddings
Music too loud at breakfast and massive, hot duvet - but of course some people like the heating on all the time!
The car chargers are Pod Point that not everyone uses and no opportunity to pay by card.
Location good room comfortable bed very scenic
Bedside light didn’t work
Table service was poor
Really lovely bedroom, great surroundings and fab breakfast!
Everything! The grounds were so lovely. We did alot of walking to discover the canal at the rear. Loved the pond at the front with all the ducks and swans.
There was nothing to dislike!
Location was great good parking great. Staff
Possibly if we could have had some tee or coffee on the self service along with some bread and butter rather than having to order it
The hotel is beautiful from every angle. Our room was spotless, and had a very comfy bed. Well kept gardens, outside seating, by the canal. Swans roam freely in the gardens and lake. It helped that the weather was great. Great place to stay.
Can't think of a single thing. If this hotel is not perfect, then I would like to see the one that is.
We were very surprised to be given a suite when we arrived at no additional cost
Nothing
All went well...stayed there before and it was to the same good standard
Nothing
Breakfast. I found I was able to have a lovely healthy breakfast, along with plenty of delicious coffee. The staff were so helpful and friendly. And, of course, we had a lovely view into the gounds of the hotel.
The only thing, really, was the lack of vegetables at dinner. The only side dish that was non-potato veggies, was buttered carrot and swede at £5.95. I'd bought a kilo of carrots in Aldi the previous week for 4p and swede for about 10p each in the special Easter deals from our supermarkets. I really would have preferred something GREEN.
I arrived just past 8pm and the restaurant was closed so I had to go into Stafford for dinner so can't rate dinner. But breakfast was good and the service was excellent.
Not being able to have dinner past 8pm was annoying.
Lovely Room, great location and freindly staff. Good Breakfast
Nothing
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