Hollow on the Square City Hotel CBD

Hotels
8.2 (323 reviews)
9 Ryk Tulbagh Square, Hans Strydom , Cape Town , za

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Noise at night
Some maintenance issues

Categories

Cleanliness
7.41
The room was clean but had issues with noise and outside conditions.
Service
8.88
Staff were described as very nice and helpful, contributing positively to the experience.
Location
7.92
Walking distance to CTICC; however, some safety concerns noted at night.
Room Quality
8.37
Spacious rooms with good amenities, though some reports of noise.
Amenities
7.9
Good amenities were mentioned, but issues with some items like parking were noted.
Value for Money
8.36
Guests felt they received good value, though aspects of quality were mixed.
Food and Beverage
8.91
Food was reported to be really good with generous portions.
Overall Experience
7.88
Overall experience was positive, with several areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:07

Property Description

Convenient Location
Less than a 2-minute walk to Adderley Street, Hollow on the Square City Hotel offers spacious rooms with large windows.

Artistic Decor
Adorned with original artwork, the rooms feature a colourful, modern design, equipped with air conditioning, flat-screen TV, and optional minibar.

Exceptional Services
The 24-hour staff assists in tour arrangements, offers room and laundry services, ensuring a memorable stay.

To experience the vibrant city life of Cape Town, book your stay at Hollow on the Square City Hotel now!

Important information:

A free shuttle to and from the V&A Waterfront is available at specific times.

Group policies:

Group bookings of 6 rooms and more, full payment is required 30 days prior to arrival
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.2
Based on 323 reviews
Cleanliness: 7.41
Service: 8.88
Location: 7.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 7.88
F
Fatma • solo_traveller • tz
10
2026-04-20 • via Nuitee
L
Loveness • couple • za
10
Pros:

The rooms are big,the bed is comfortable location is great

Cons:

The network was bad on 3rd floor but if you go downstairs it works perfectly

2026-04-19 • via Nuitee
M
Maria • extended_group • za
6
2026-04-17 • via Nuitee
R
ROKHAYA SAMBA • solo_traveller • sn
10
TRES BIEN
Pros:

TOUT

2026-04-15 • via Nuitee
M
Michela Jacqueline • solo_traveller • it
8
2026-04-15 • via Nuitee
A
Awonke • couple • za
8
2026-04-14 • via Nuitee
M
Michelle • solo_traveller • na
10
2026-04-14 • via Nuitee
K
Klaus • couple • de
7
Pros:

Solides Hotel in der CBD. Für unsere Belange gut geeignet.

2026-04-12 • via Nuitee
M
Marcel • solo_traveller • cd
7
2026-04-08 • via Nuitee
D
Darryl • couple • za
6
2026-04-04 • via Nuitee
L
Laykha • extended_group • my
6
2026-04-03 • via Nuitee
V
Victor • couple • za
9
Pros:

The rooms is neat

Cons:

The Parking

2026-04-01 • via Nuitee
M
Monica • solo_traveller • za
5
My stay was disappointing due to an unconnected television and unfriendly reception staff.
Cons:

The Wi-fi was very slow and at some point I had to use my data. The TV in my room was not connecting ,so they had to change it to a smaller television which was not a smart TV, that was very disappointing .

2026-03-30 • via Nuitee
M
Monika • solo_traveller • de
9
2026-03-26 • via Nuitee
P
Phangchatcha • couple • za
8
2026-03-13 • via Nuitee
D
David • family_with_children • za
8
Pleasant stay
Pros:

Spacious room, little street noise, friendly staff, good location near convenience food shops

Cons:

Breakfast was not up to standard for the price

2026-03-09 • via Nuitee
N
Nicolas • couple • fr
8
2026-03-08 • via Nuitee
M
Myung Hae • couple • de
5
2026-03-01 • via Nuitee
J
jimmy • couple • nl
9
Prima en centraal gelegen.
Pros:

Friendly people, clean room, the breakfast was nice.

Cons:

The entrance is dark, and sometimes the door didn’t work. But very friendly doorman.

2026-02-27 • via Nuitee
N
Nkateko • couple • za
10
2026-01-27 • via Nuitee