White Swan Hotel

Hotels
7.8 (2148 reviews)
Bondgate Within , Alnwick , GB

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Lovely rooms
Comfortable bar area
Cons:
Cleanliness issues with quilt
Limited food variety

Categories

Cleanliness
5.8
The quilts were described as disgusting with sweat stains, impacting the overall cleanliness sentiment.
Service
8.76
Staff were consistently described as friendly, helpful, and polite.
Location
8.8
The hotel is ideally located to explore Alnwick, adding positive sentiment.
Room Quality
8.05
Rooms were large and clean, with some areas described as faded.
Amenities
8.48
Facilities including Hardys bar and the Olympic Suite are well appreciated.
Value for Money
8.24
Good value for money was highlighted, especially for short stays.
Food and Beverage
6.8
Food variety was criticized, though breakfast was adequate and well-cooked.
Overall Experience
7.47
Despite some issues, the overall stay was still considered pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:25

Property Description

Historic Charm and Modern Comforts

Unique Dining Experiences
Step into the past with decor from the Titanic’s sister ship at the hotel restaurant and enjoy an à la carte menu at the Olympic Suite. For a more casual dining experience, Hardy’s bar and bistro menu is the perfect choice.

Convenient Location
Located in the heart of Alnwick, a short walk from the famous Alnwick Castle and Gardens, The White Swan Hotel offers easy access to nearby attractions and transportation hubs. Explore the North-East coast or take a day trip to Newcastle with just a short drive.

Comfortable Accommodations
Each room at the hotel features a private bathroom, a seating area, and tea/coffee making facilities. Whether you're traveling with pets or looking for a cozy retreat, the White Swan Hotel has something for everyone.

Book your stay at The White Swan Hotel for a perfect blend of history, comfort, and convenience.

Important information:

There is no elevator at the hotel.

Pets can be accommodated upon request only. Please contact the hotel directly to request these rooms. Charges apply.

Please note that the dinner supplement is a 3-course table d'hôte dinner served mainly in the Olympic Suite and occasionally in Hardy's Bistro.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

7.8
Based on 2148 reviews
Cleanliness: 5.8
Service: 8.76
Location: 8.8
Room Quality: 8.05
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 6.8
Overall Experience: 7.47
D
daniel • solo_traveller • gb
8
Perfect location, helpful friendly staff
Pros:

Central location

Cons:

Breakfast a little hotter

2026-10-13 • via Nuitee
K
Keith • solo_traveller • gb
8
good
2026-10-13 • via Nuitee
R
Rinie • couple • nl
8
Prima hotel in een mooie en historische omgeving.
Pros:

Mooie ligging in het leuke centrum. Bezienswaardigheden dichtbij.
Ontvangst was vriendelijk. Gratis parkeergelegenheid bij én nabij hotel is een pré.
Kamer en badkamer zijn ruim. Ontbijt was goed verzorgd in een mooie klassieke zaal.
Wij verbleven maar één nacht in The White Swan. Het is echter een prima plek om meerdere nachten te verblijven.

Cons:

Eigenlijk niets.

2026-10-12 • via Nuitee
M
Michael • couple • gb
8
A nice weekend away, hotel is clean and comfortable. Staff friendly a d the dining room is fantasti
Pros:

Excellent location in town centre, great breakfast and very comfortable beds.

Cons:

No lift, not very disabled access

2026-10-12 • via Nuitee
R
Robert • couple • us
4
Shame to this hotel for offering the worst (pre set) dinner ever!
Pros:

The car parking was good and the room and bed were ok

Cons:

Horrible pre set dinner! The dining room should be avoided at all costs (it cost us BP105). The so called dinner is meant for the all inclusive bus tours that come to this hotel and that is the reason the menu does not show any prices. The food was the worst we ever encountered with some brown slop poured over little meat pieces and a vegetable lasagna that was inedible. The whole thing was disgusting and shame to the White Swan hotel for exposing its guests to this garbage.

2026-10-12 • via Nuitee
,
,Wayne • couple • gb
8
2026-10-11 • via Nuitee
M
Martyn • couple • gb
10
Pros:

Great location for Alnwick town centre. Plenty of parking around hotel too. Ideal for my golf trip in the region.

2026-10-10 • via Nuitee
P
Patricia • couple • gb
9
Perfect location, excellent, friendly staff team.
Pros:

We have stayed at the White Swann several times now and find the location perfect to our requirements, the staff team are fantastic, friendly and always willing to help if required, breakfast is substantial and served in lovely surroundings, the rooms are comfortable and adequate to our needs although heated towel rail not on which made the bathroom somewhat chilly, it was explained that rails had been turned off due to someone receiving a burn, (all are centrally managed) a solution would be to put a thermostat on individual rails so guests have the option, other than this our stay was great and we will be returning.

Cons:

Only thing towel rail in bathroom not on.

2026-10-10 • via Nuitee
K
Kay • couple • gb
9
Comfortable, central to Alnwick town, friendly staff everywhere.
Pros:

Easy to access, huge room with a big bathroom, armchairs and good tea and coffee facilities. Very generous breakfast.

Cons:

We found the beds uncomfortable, l woke with a stiff back, however l was tired and slept soundly on and off, so didn’t move much.

2026-10-10 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-10-10 • via Nuitee
P
Philip • couple • gb
9
Central position in the market town with all points of interest in short walking distance Excellent value for money, tra
Pros:

Central position in market town

Cons:

Restricted car parking at rear

2026-10-10 • via Nuitee
P
Patricia • couple • gb
8
Pros:

Fantastic staff - friendly and helpful. The dining room is spectacular.

2026-10-09 • via Nuitee
E
Elizabeth • extended_group • gb
5
Cons:

Refurbished bathroom

2026-10-09 • via Nuitee
K
Katherine • couple • us
8
good spot for Alnwick Castle visit
Pros:

excellent location in Alnwick. the dining room was unique and the food was good. staff were attentive and helpful. easy to walk to the Castle and Gardens from the hotel.

Cons:

the shower needed some improvement. the parking is a little tight but available

2026-10-08 • via Nuitee
J
Jenni • couple • gb
9
Pros:

Very central

Cons:

Breakfast wasn’t great

2026-10-08 • via Nuitee
J
Judith • solo_traveller • gb
8
Pros:

Great location, friendly helpful staff.

2026-10-08 • via Nuitee
S
Steve • couple • gb
6
Great place to stay for visiting Alnwick but don’t have high expectations of the accommodation
Pros:

Great location and fantastic staff

Cons:

The best way to describe this hotel is ‘tired’.
Breakfast was a buffet and the hot food wasn’t!

2026-10-07 • via Nuitee
G
George • couple • gb
3
Expected a great stay, but very disappointed.
Pros:

Great location

Cons:

Overpriced

2026-09-19 • via Nuitee
G
Gordon • couple • gb
9
Enjoyed. Have recommended to friends who hope to come next year. Would visit again.
Pros:

The room was comfortable and had the facilities we need. Food was good, plenty of choice for breakfast. Location was ideal on the Main Street.

Cons:

Our room had a small area with scrapped off paint by the wardrobe.

2026-09-18 • via Nuitee
H
Hayley • couple • gb
10
It was a perfect location for our route to Scotland from Durham
Pros:

Location

Cons:

Room was onsecond floor- no lifts

2026-09-18 • via Nuitee