Britannia Aberdeen Hotel

Hotels
Britannia Hotels
6 (108 reviews)
Malcolm Road, Bucksburn, Aberdeen, Scotland, AB21 9LN , Aberdeen , GB

Pets allowed

Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fireplace in lobby
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Helpful staff during breakfast
Clean rooms despite being dated
Cons:
Fire incident in the hotel
Poor room quality and amenities

Categories

Cleanliness
5.89
The room was clean but dated; however, the overall impression can be negatively affected by the hotel fire incident.
Service
7.86
The staff was very helpful, especially during the breakfast service, showing patience with guests.
Location
5.9
No specific feedback on location; assumed average.
Room Quality
3.85
Issues with the room quality, including a wrong bed type and uncomfortable mattresses.
Amenities
5.88
Television not working and no instruction manual in room, leading to poor experience.
Value for Money
5.84
Considering the issues encountered, the perceived value is low.
Food and Beverage
6.89
Breakfast was mentioned as great, although overcooked at times. Thus, a generally positive impression.
Overall Experience
5.86
Overall experience was marked by significant issues but some positives through service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:42

Property Description

Convenient Amenities - Experience comfort and convenience with complimentary wireless internet access, concierge services, and a captivating lobby fireplace.

Dining and Entertainment - Indulge in delicious meals at the restaurant, grab snacks at the cafe, enjoy room service, and unwind with a drink at the bar/lounge.

Featured Amenities - Benefit from express check-in, dry cleaning services, and a 24-hour front desk. Free self parking and English breakfasts are available. Explore the city's attractions easily with the hotel's central location near Auchmill Golf Course and TECA.

To book your stay at the vibrant Britannia Aberdeen Hotel, where convenience meets comfort and style, visit our website or call now!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this hotel include a reception hall and a vending machine.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ABZ

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

6
Based on 108 reviews
Cleanliness: 5.89
Service: 7.86
Location: 5.9
Room Quality: 3.85
Amenities: 5.88
Value for Money: 5.84
Food and Beverage: 6.89
Overall Experience: 5.86
R
rajesh
6
Sorry to say it but not a good experience
Pros:

Had a fire in the hotel on the 4th floor after 9.40 pm. That floor was removed from use for obvious reasons. Fire was apparently caused by faulty equipment in the store room.

Booked a standard double but as given a twin single. In that room there was the smallest TV I have ever seen. I think tablets now days might be bigger.

The mattresses were new but could count every spring that was poking out.

Breakfast was overcooked.

I was later moved to a better room thanks to the staff.

This hotel needs a big time makeover and change in how it is run.

2025-09-03 via Nuitee
N
Natalie
4
Wouldn’t stay again
Pros:

The hotel was like an oven. It made sleep hard to achieve. The room was clean but dated. The breakfast was great, the breakfast staff were incredibly helpful. She was so kind to my son. Showing him how to use the toaster. Very patient.
Wouldn’t stay again though.

2025-07-30 via Nuitee
A
Audrey family
6
Pros:

Television not working and no instruction manual in room.

2025-07-27 via Nuitee
S
Shaun
10
Pros:

Clean tidy hotel ideal price

2025-06-08 via Nuitee
A
ANDREW
10
Cheap room rate and well worth the money
Pros:

Noce and peaceful

2025-06-07 via Nuitee
R
Roderick
6
Pros:

Good overnight stay with adequate accomodation and friendly staff.

2025-05-23 via Nuitee
J
Jono
10
Pros:

Decent rooms and decent food

2025-05-15 via Nuitee
C
Charles
10
Pros:

Very competitive on price, loved the meal deal of starter & main course plus a pint for £15.

2025-05-07 via Nuitee
N
Norman pet
8
Pros:

You gets what you pay for. This is a budget hotel, which i chose for being dog-friendly and close to P&J arena. The staff were friendly and upgraded to a bigger room for the dog; this had one negative as it looked out onto a roof covered with rubbish, which i told the front-desk should be easily cleaned. No other issues.

2025-04-04 via Nuitee
P
Pauline
10
Pros:

I found the pillows quite hard. Sore neck noted would bring own pillow in future. Room was very warm. Even with fan on. Staff could not be more friendlier. I will be back in the near future . Food was excellent. Portion sizes very good. Originally booked through trivago and breakfast was 24 pounds but booking on site breakfast was 10 pounds. Not the hotels fault. It was quiet and other guests were very friendly.

2025-03-30 via Nuitee
I
Ian
8
Pros:

As described.

2025-03-24 via Nuitee
V
Verified traveler
2
Terrible avoid at all cost
Pros:

Booked for son and grandson, who took 20mins at reception before anyone turned up. Full of workmen, some smoking weed outside reception, totally unacceptable. Handed key back and left. Tried to get refund without success.

2025-02-23 via Nuitee
M
Moira
8
Great hotel
Pros:

Perfect for stay while relative in hospital. 8 minute's drive to Aberdeen Royal Infirmary. Room was spotlessly clean. Comfortable beds. Table with 2 chairs, dressing table and fridge in room. Plenty coat hangers and ironing board/iron. Breakfast was lovely. Couldn’t fault it for the price. Lovely peaceful room

2025-01-22 via Nuitee
H
Helen
8
Pros:

Hotel was handy for my hospital visits and very reasonably
priced.

2024-12-06 via Nuitee
M
Mohammad
6
Average in most aspects
Pros:

Spacious room, large bed. Modern bathroom.
Average in terms of cleanliness and maintenance. Irregular room service.
Parking can be difficult on weekends.

2024-11-24 via Nuitee
A
Alisdair
6
It was OK
Pros:

The Hotel is best described as functional, O wouldn't book it for more than 1 night maybe 2 at an absolute push.

It's pretty dated and dilapidated however it's a good location for the TECA P&J live

2024-10-19 via Nuitee
P
Patrick
8
Pros:

There is a few fire doors broken and service voids open this is a fire hazard for a hotel that’s has a fire in the past this is a concern

2024-09-17 via Nuitee
V
Verified traveler
2
Pros:

Rooms red hot with no windows this must be a safety matter, tv not working the staff were really helpful but the rooms are terrible it’s not there fault

2024-09-11 via Nuitee
K
Karen
6
Ok for overnight
Pros:

Arrived late reception was difficult to find area quite rundown

2024-08-22 via Nuitee
P
Patricia friends
4
Pros:

Poor experience in so many ways

2024-08-14 via Nuitee