Hotel Cortezo

Hotels
8.3 (10421 reviews)
Doctor Cortezo, 3 , Madrid , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Comfortable beds
Cons:
Bathroom water quality
Noise issues
Room maintenance needs

Categories

Cleanliness
7.93
The reviews indicated some concerns about the bathroom water quality and noise levels, affecting the cleanliness score.
Service
8.6
Positive mentions of the staff being helpful and accommodating.
Location
8.94
The location was frequently praised as excellent, with easy access to key areas.
Room Quality
7.89
Comments about room size and comfort were positive, but some rooms had issues like small beds.
Amenities
8.32
Amenities like breakfast and parking were positively mentioned but could use improvement.
Value for Money
7.88
General satisfaction, but some indicated the need for better maintenance to justify the costs.
Food and Beverage
8.43
Breakfast was frequently mentioned as plentiful and good, raising this category's score.
Overall Experience
8.4
Guests generally had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Rooftop Terrace with City View

Enjoy breathtaking views of Madrid from our rooftop terrace at Hotel Cortezo. Situated just a stone's throw away from Puerta del Sol and Plaza Mayor Square, our chic hotel offers a 24-hour reception and complimentary Wi-Fi to ensure a comfortable stay.

Elegant Rooms with Modern Amenities

Relax in our rooms adorned with simple and elegant décor, featuring hardwood floors, air conditioning, and flat-screen TVs. Wake up to a delicious American-style buffet breakfast, complete with a gluten-free corner, served at our on-site café and bar.

Prime Location for Exploring

Immerse yourself in the vibrant culture of Madrid with numerous tapas bars nearby, and iconic landmarks like the Art Triangle museums within walking distance. Book your stay at Hotel Cortezo and experience the best of Madrid.

Important information:

Please note that the sun terrace does not have disabled access.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 10421 reviews
Cleanliness: 7.93
Service: 8.6
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
L
Lopez Murillo couple es
9
Pros:

La localizacion, la habitacion, la estetica del hotel y el personal

Cons:

-

2026-07-04 via Nuitee
O
Oscar family_with_children ar
7
2026-07-04 via Nuitee
A
Alvaro solo_traveller es
6
2026-07-04 via Nuitee
J
Joanna solo_traveller us
9
2026-07-04 via Nuitee
J
Jana couple de
6
2026-07-04 via Nuitee
S
Susana solo_traveller pt
8
Boa estadia
Pros:

A localização central e o pequeno almoço.

Cons:

No quarto ouvia-se constantemente a canalização da casa de banho.
A porta tem uma fresta enorme em baixo.

2026-07-04 via Nuitee
A
Arnold Leon solo_traveller lt
8
2026-07-04 via Nuitee
1
1salvo solo_traveller it
8
Ottimo da ritornare
Pros:

La posizione, perché ti trovi al centro, poi raggiungere tutte le maggiore attrazioni di Madrid anche a piedi. Ti trovi a circa 200 metri dalla fermata metro porta del sol e a 100 metri dalla fermata metro tirso de Molina. Ora parliamo de hotel il personale e molto accogliente e professionale. La stanza lo trovata pulita, letto con materasso e cuscini molto comodi. Il bagno era molto grande con due lavandini. Colazione molto buona ottime le materie prime usate. Sia salato che dolce.

2026-07-04 via Nuitee
A
Arnold Leon solo_traveller lt
8
2026-07-04 via Nuitee
N
NEUS solo_traveller es
10
2026-07-04 via Nuitee
F
Fiona couple gb
8
Great location, comfy hotel.
Pros:

Great location for central Madrid.

Cons:

No mirror in the bedroom area. Only mirror in the bathroom.

2026-07-04 via Nuitee
M
Maria jose couple es
10
De Maravilla
Pros:

La limpieza, comodidad, céntrico , el personal todos amables y cordiales . Nos hemos sentido como en casa .Muy recomendable

Cons:

Nos gustó todo ,

2026-07-03 via Nuitee
L
Laura solo_traveller ar
6
Pros:

La ubicación estaba bien, el personal muy amable

Cons:

No sabía que el hotel tenía obras en las cercanías. Fue incómodo llegar.

2026-07-03 via Nuitee
S
Sergey solo_traveller us
9
2026-07-03 via Nuitee
N
nicolas couple es
10
Pros:

Todo

2026-07-03 via Nuitee
V
Vinyet extended_group es
10
Genial y conveniente
Pros:

Fuimos el fin de semana para el concierto de BTS y el hotel ya estaba preparado. Nos dieron freebies y el personal fue muy amable. La habitación era amplia y cómoda.

Cons:

Todo genial

2026-07-03 via Nuitee
S
Susana Noemi solo_traveller mx
8
Pros:

Buena ubicación

Cons:

El personal fue muy poco servicial, un pcoo groseros, no regresaría por eso.

2026-07-03 via Nuitee
T
Thais extended_group br
10
2026-07-02 via Nuitee
V
Virginia solo_traveller es
8
Pros:

La limpieza del hotel

Cons:

Que al llegar había un corte de agua por obras en la zona. Y que el entorno del el hotel estaba todo en obras y muy sucio

2026-07-02 via Nuitee
F
Francesco couple it
7
Pros:

Posizione a due passi da Plaza major molto centrale, camera bella e moderna, bello il rooftop con sdrai ed ombrelloni per prendere sole con anche docce.

Cons:

La via dell hotel da su una sorta di Caritas con tantissime persone bisognose di brutto aspetto ed odore, fanno un brutto occhio a tutto angolo della strada perché invasa. Non abbiamo avuto problemi ma ti guardi le spalle più volte. Ha un teatro e discoteca sotto quindi piuttosto/possibile rumoroso. Stanze insonorizzate pari a zero molto chiasso filtra da altre camere

2026-07-02 via Nuitee