Hotel Cortezo

Hotels
8.3 (9206 reviews)
Doctor Cortezo, 3 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Comfortable beds
Cons:
Bathroom water quality
Noise issues
Room maintenance needs

Categories

Cleanliness
7.93
The reviews indicated some concerns about the bathroom water quality and noise levels, affecting the cleanliness score.
Service
8.6
Positive mentions of the staff being helpful and accommodating.
Location
8.94
The location was frequently praised as excellent, with easy access to key areas.
Room Quality
7.89
Comments about room size and comfort were positive, but some rooms had issues like small beds.
Amenities
8.32
Amenities like breakfast and parking were positively mentioned but could use improvement.
Value for Money
7.88
General satisfaction, but some indicated the need for better maintenance to justify the costs.
Food and Beverage
8.43
Breakfast was frequently mentioned as plentiful and good, raising this category's score.
Overall Experience
8.4
Guests generally had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Rooftop Terrace with City View

Enjoy breathtaking views of Madrid from our rooftop terrace at Hotel Cortezo. Situated just a stone's throw away from Puerta del Sol and Plaza Mayor Square, our chic hotel offers a 24-hour reception and complimentary Wi-Fi to ensure a comfortable stay.

Elegant Rooms with Modern Amenities

Relax in our rooms adorned with simple and elegant décor, featuring hardwood floors, air conditioning, and flat-screen TVs. Wake up to a delicious American-style buffet breakfast, complete with a gluten-free corner, served at our on-site café and bar.

Prime Location for Exploring

Immerse yourself in the vibrant culture of Madrid with numerous tapas bars nearby, and iconic landmarks like the Art Triangle museums within walking distance. Book your stay at Hotel Cortezo and experience the best of Madrid.

Important information:

Please note that the sun terrace does not have disabled access.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 9206 reviews
Cleanliness: 7.93
Service: 8.6
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
R
ruth • couple • es
10
2026-03-14 • via Nuitee
R
RAFAEL • extended_group • es
8
2026-03-14 • via Nuitee
P
Paulo • couple • br
10
Pros:

Hotel muito bom! A localização é excepcional!

2026-03-14 • via Nuitee
A
Alejandro • couple • es
8
2026-03-14 • via Nuitee
V
Vladyslava • family_with_children • ua
10
2026-03-14 • via Nuitee
S
Sebastian • couple • pl
10
2026-03-14 • via Nuitee
M
Miho • couple • jp
7
2026-03-14 • via Nuitee
K
Kenneth • solo_traveller • be
8
2026-03-14 • via Nuitee
K
Karla • family_with_children • gb
10
Pros:

The hotel decor is gorgeous and very premium. The location is wonderful - staff were friendly!

Cons:

There were hairs in my bed by the pillow - I was too tired so removed the several long hairs myself but had I noticed this sooner I would have requested a clean

2026-03-14 • via Nuitee
G
Gema Maria • couple • es
10
Un gran hotel calidad precio y ubicacion
Pros:

La ubicación es de lo mejor. A destacar la amabilidad y profesionalidad del personal y la posibilidad de parking propio del hotel

2026-03-14 • via Nuitee
P
pilar • couple • es
9
Confortable
Pros:

Ubicación,habitación.
En general todo

2026-03-13 • via Nuitee
S
Staša • couple • rs
10
Pros:

Nice hotel.

2026-03-13 • via Nuitee
T
Tolgahan • solo_traveller • tr
3
Kalitesiz oda ve otel hizmeti
Pros:

Tek sevilesi yeri konumu. Birde banyosu buyuktu ve kuvetti.

Cons:

Odada tavan lambasi yok iceriyi goremiyorum. Fotograflardan daha farkli ve kucuk. Carsaflar guzel degil. Oda icinde kullanabilecegimiz bir terlik yok. Duvarlae cok ince tum otel sakinlerini gece boyunca dinliyorsunuz. Cikie yaparken odeme yapmama ragmen, odeme yapmadiniz diye israr ettiler, faturayi atmis olsam ne olacakti merak ediyorum. Faturayi gosterince israr etmeyi birakti. Acikcasi verdiginiz paraya karsi dusuk kalite ve olanaklar veren bir otel.

2026-03-13 • via Nuitee
S
Santiago • couple • es
9
2026-03-13 • via Nuitee
A
Andreas • couple • fr
8
Pros:

Hotel très sympa et bien placé. Le petit dejeuner est très bon pour le prix. Comme le quartier est bruyant, avoir des chambres sur cour interieur est un plus.

2026-03-13 • via Nuitee
J
Juan Francisco • family_with_children • cl
10
TODO IMPECABLE…
Pros:

La verdad que todo el
Personal estuvo a la altura de las necesidades del
Momento, gran Hotel.

Cons:

La verdad no tenemos puntos negativos

2026-03-13 • via Nuitee
M
murray • couple • ie
9
Excellent all round
Pros:

Very good at all levels

Cons:

Nothing all good

2026-03-13 • via Nuitee
P
Pinenla • couple • es
9
2026-03-12 • via Nuitee
R
Recep Muhammet • couple • tr
9
Konforlu bir konaklama oldu.
Pros:

Konum mükemmel direkt şehir merkezinde önemli noktalara çok yakın. Yatak çok konforlu. oda ve banyo temiz. Tekrar gitsem yine bu otelde kalırım.

Cons:

Banyo rahat ama tuvaleti en dibe koymuşlar önüne de kalorifer koymuşlar biraz daraltmış. Ama çok da önemli değil. Kalorifer sayesinde sıcacık oluyor, fakat oda biraz serindi, odadaki kaloriferin perdenin altında gizli olduğunu son gün farkettik. O kalorifer kapalıydı o yüzden serinmiş, hava soğukken gidenler perde altındaki kaloriferi kontrol etsinler. Klimada ısıtma yok, sadece soğutma var çünkü. Otelin asansörleri de biraz yavaş ve küçük.

2026-03-12 • via Nuitee
C
clara • couple • es
10
2026-03-12 • via Nuitee