Hotel Cortezo

Hotels
8.3 (10802 reviews)
Doctor Cortezo, 3 , Madrid , es
+34 913 69 01 01

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Comfortable beds
Cons:
Bathroom water quality
Noise issues
Room maintenance needs

Categories

Cleanliness
7.93
The reviews indicated some concerns about the bathroom water quality and noise levels, affecting the cleanliness score.
Service
8.6
Positive mentions of the staff being helpful and accommodating.
Location
8.94
The location was frequently praised as excellent, with easy access to key areas.
Room Quality
7.89
Comments about room size and comfort were positive, but some rooms had issues like small beds.
Amenities
8.32
Amenities like breakfast and parking were positively mentioned but could use improvement.
Value for Money
7.88
General satisfaction, but some indicated the need for better maintenance to justify the costs.
Food and Beverage
8.43
Breakfast was frequently mentioned as plentiful and good, raising this category's score.
Overall Experience
8.4
Guests generally had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Rooftop Terrace with City View

Enjoy breathtaking views of Madrid from our rooftop terrace at Hotel Cortezo. Situated just a stone's throw away from Puerta del Sol and Plaza Mayor Square, our chic hotel offers a 24-hour reception and complimentary Wi-Fi to ensure a comfortable stay.

Elegant Rooms with Modern Amenities

Relax in our rooms adorned with simple and elegant décor, featuring hardwood floors, air conditioning, and flat-screen TVs. Wake up to a delicious American-style buffet breakfast, complete with a gluten-free corner, served at our on-site café and bar.

Prime Location for Exploring

Immerse yourself in the vibrant culture of Madrid with numerous tapas bars nearby, and iconic landmarks like the Art Triangle museums within walking distance. Book your stay at Hotel Cortezo and experience the best of Madrid.

Important information:

Please note that the sun terrace does not have disabled access.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.3
Based on 10802 reviews
Cleanliness: 7.93
Service: 8.6
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
L
liliane • couple • br
10
2026-09-12 • via Nuitee
J
javier • solo_traveller • uy
8
2026-09-12 • via Nuitee
M
Marcela • extended_group • br
10
Excelente opção.
Pros:

Muito bonita, preservada, confortável. Cama e chuveiros excelentes.

Cons:

O ar condicionada é fraco.

2026-09-12 • via Nuitee
C
Cerezo • extended_group • us
10
Pros:

El Staff muy amable, muy limpio la locación super central y el desayuno vale mucho la pena

2026-09-12 • via Nuitee
L
liliane • extended_group • br
10
Maravilhosa! Voltaria outras vezes
Pros:

Excelente localização, bom café da manhã, bom chuveiro para banho, limpeza impecável. Excelente!

Cons:

Fomos de casal, mas as camas eram 2 colchões de solteiros juntos. Nossa sugestão seria colocar um pillow top para unir os colchões evitando o buraco entre os colchões

2026-09-12 • via Nuitee
A
Almendra • extended_group • pe
1
Pésima experiencia en este hotel
Pros:

Nada, pésima atención

Cons:

No atienden correctamente, no avisan si el taxi ya llegó para ir al aeropuerto y luego te suben la tarifa con el taxímetro, las puertas de las habitaciones no cierran, no realizan una correcta limpieza

2026-09-11 • via Nuitee
A
Anna • solo_traveller • de
8
2026-09-11 • via Nuitee
M
maria do socorro rodrigo • solo_traveller • br
8
Não ficaria nesse bairro novamente.
Pros:

Da proximidade com alguns pontos turísticos.

Cons:

Tem uma feira de pulgas todos os dias, bem cedo, bem enfrente ao hotel.Também achei o bairro com grande número de imigrantes e moradores de rua.

2026-09-11 • via Nuitee
D
David • family_with_children • au
10
Pros:

Outstanding breakfast

2026-09-11 • via Nuitee
M
MARIA BELEN • family_with_children • ar
7
Pros:

La comodidad de las camas

Cons:

La zona en que está ubicado y dentro de la habitación había un constante ruido de un desagüe

2026-09-11 • via Nuitee
F
Francisco • couple • de
8
2026-09-11 • via Nuitee
M
Maria Isabel • couple • bo
10
Excelente para recomendar.
Pros:

La atención, La comodidad, la limpieza y la amplitud de la habitación

Cons:

Todo estuvo bien

2026-09-10 • via Nuitee
S
Soares • solo_traveller • pt
7
Pros:

Localização do hotel e a simpatia dos funcionários.

Cons:

Pequeno almoço muito básico.
A insonorizacao dos quartos é péssima.

2026-09-10 • via Nuitee
M
Maria de las Nieves • solo_traveller • es
7
Pros:

Estaba muy cerca de todo

Cons:

Se escucha todo en la habitación y la ventana era interior lo que daba un poco de claustrofobia

2026-09-10 • via Nuitee
C
Cláudia • couple • br
10
Excelente equipe, solícitos, gentis. Super indico esse hotel, ótima localização, ótimos café da manhã, quartos confortáv
Pros:

Localização e limpeza dos quartos

Cons:

Gostei de tudo!

2026-09-10 • via Nuitee
Y
YAVUZ • solo_traveller • tr
9
Very good
Pros:

Perfect room temperature! The best I have ever seen.

Cons:

Coffee could have been better.

2026-09-10 • via Nuitee
C
Cláudia • couple • br
10
Três estadias em momentos diferentes! As três estadias impecáveis.
Pros:

Solicitude da equipe.

Cons:

Gostei de tudo!

2026-09-10 • via Nuitee
E
elena • couple • es
10
2026-09-10 • via Nuitee
L
Lisa Patricia • couple • de
7
Personal und Frühstück waren super, aufgrund der Umgebung und der Renovierungsbedürftigkeit des Zimmers würde ich es nic
Pros:

Die Lage war okey. Das Zimmer war groß und sauber. Das Frühstück und das Personal waren super.

Cons:

Das Superior-Zimmer war schon etwas heruntergekommen und von der Ausstattung her fehlten wichtige Dinge (wie zB eine Klobürste). In der Nacht hörte man alles, was sich unten auf der Straße angespielt hat.

2026-09-10 • via Nuitee
F
Francisco José • solo_traveller • es
5
Pros:

La ubicación

Cons:

Que alrededor había mucha gente vendiendo ropa etc y con colas para la ayuda social....no era agradable pasar por allí

2026-09-10 • via Nuitee