Hotel Cortezo

Hotels
8.3 (9797 reviews)
Doctor Cortezo, 3 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Comfortable beds
Cons:
Bathroom water quality
Noise issues
Room maintenance needs

Categories

Cleanliness
7.93
The reviews indicated some concerns about the bathroom water quality and noise levels, affecting the cleanliness score.
Service
8.6
Positive mentions of the staff being helpful and accommodating.
Location
8.94
The location was frequently praised as excellent, with easy access to key areas.
Room Quality
7.89
Comments about room size and comfort were positive, but some rooms had issues like small beds.
Amenities
8.32
Amenities like breakfast and parking were positively mentioned but could use improvement.
Value for Money
7.88
General satisfaction, but some indicated the need for better maintenance to justify the costs.
Food and Beverage
8.43
Breakfast was frequently mentioned as plentiful and good, raising this category's score.
Overall Experience
8.4
Guests generally had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Rooftop Terrace with City View

Enjoy breathtaking views of Madrid from our rooftop terrace at Hotel Cortezo. Situated just a stone's throw away from Puerta del Sol and Plaza Mayor Square, our chic hotel offers a 24-hour reception and complimentary Wi-Fi to ensure a comfortable stay.

Elegant Rooms with Modern Amenities

Relax in our rooms adorned with simple and elegant décor, featuring hardwood floors, air conditioning, and flat-screen TVs. Wake up to a delicious American-style buffet breakfast, complete with a gluten-free corner, served at our on-site café and bar.

Prime Location for Exploring

Immerse yourself in the vibrant culture of Madrid with numerous tapas bars nearby, and iconic landmarks like the Art Triangle museums within walking distance. Book your stay at Hotel Cortezo and experience the best of Madrid.

Important information:

Please note that the sun terrace does not have disabled access.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 9797 reviews
Cleanliness: 7.93
Service: 8.6
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
M
Murielle • family_with_children • es
8
Pros:

Habitaciones, desayuno, ubicación ...todo perfecto !!!

2026-05-09 • via Nuitee
A
Andreas • couple • de
7
Gut! Nicht mehr aber auch nicht weniger.
Pros:

Die Lage des Hotels im Zentrum von Madrid hat uns sehr gut gefallen.

Cons:

Wir hatten ein Zimmer zur Straße, welches aufgrund des Nachtlebens Anfang Mai bis in die frühen Morgenstunden recht laut war.

2026-05-09 • via Nuitee
C
Cabré-Verdiell Surribas • solo_traveller • es
8
2026-05-09 • via Nuitee
M
Mª Amparo • solo_traveller • es
9
Pros:

La verdad q como fue una noche no dio tiempo a mucho, pero el personal muy amable y la ubicacion tambien muy buena .

2026-05-09 • via Nuitee
S
Simona • solo_traveller • it
10
Pros:

Posizione
Colazione

Cons:

Camera senza bidet
Letto morbido

2026-05-09 • via Nuitee
P
Pierre-Christophe • solo_traveller • fr
9
2026-05-09 • via Nuitee
E
Elena • extended_group • es
6
Normal. Lo mejor, el personal.
Pros:

La amabilidad del personal, tanto de recepción, como de limpieza y comedor, en especial las personas que atendían los desayunos.

Cons:

La habitación pequeña y con poca luz.

2026-05-09 • via Nuitee
B
Britt Margareta • solo_traveller • se
6
Positivt förutom det trista rummet
Pros:

Bra läge, trevlig personal, välstädat

Cons:

"Utsikt mot innergård". Bättre beskrivning är fönster mot nödutgångstrapporna. På plan ett blev det knappt dagsljus.

Tråkigt, mörkt och dystert rum. Det fanns bara en stol i ett rum för två personer.

2026-05-09 • via Nuitee
C
Chaudebois • solo_traveller • fr
8
Pros:

Calme. Petit-déjeuner très bien mais le jus d'orange n'est pas bon.

Cons:

Le jus d'orange !

2026-05-09 • via Nuitee
M
Muriel • solo_traveller • ch
7
Bon hôtel très bien situé,si on est pas sensible au bruit (côté rue)
Pros:

Idéalement situé, très propre, super literie, personnel agréable

Cons:

Hôtel mal insonorisé et malheureusement la rue passante est très bruyante toute la nuit. Compliqué de dormir, dommage pour un hôtel

2026-05-09 • via Nuitee
M
Mari • couple • no
8
2026-05-09 • via Nuitee
S
SAKINA • solo_traveller • fr
7
2026-05-09 • via Nuitee
A
ALEXANDRE • solo_traveller • br
8
Hotel de localização espetacular
Pros:

Localização impecável. Cama super confortável. Bom banheiro. Ótima iluminação para leitura.

Cons:

Paredes finas. Ouve-se o que o vizinho fala. Telefone interno não funcionou. Preço super estimado ( 270 € de sexta-feira para sábado, sem desjejum,em quarto standard,em maio). TV funciona mal.

2026-05-09 • via Nuitee
J
Jose B • couple • es
8
2026-05-09 • via Nuitee
D
David • couple • es
10
Pros:

Personal muy amable, está muy céntrico.

Cons:

Único malo es el café en desayuno :(((

2026-05-08 • via Nuitee
E
Eleftheria • couple • gr
7
Ανεκτή
Pros:

Άνετα δωματια

Cons:

Πολύ κακή ηχομόνωση

2026-05-08 • via Nuitee
F
Federico • solo_traveller • uy
7
Normal
Pros:

Muy buena ubicacion, personal amable

Cons:

Habitaciones con poca aislacion acustica, de noche se dificulta dormir por los ruidos

2026-05-08 • via Nuitee
J
Jessica • solo_traveller • fr
10
2026-05-08 • via Nuitee
M
Munique • extended_group • br
8
Good price, Space and Localization
Pros:

Localization

Cons:

No sound proof. Too much noisy

2026-05-08 • via Nuitee
K
Katarzyna • couple • pl
7
Pros:

Smaczne śniadanie. Obsługa w restauracji perfekcyjna. Prosiłam o cichy pokój i taki dostałam. Lokalizacja hotelu idealna.

Cons:

Zamek otwierający pokój 308 był uszkodzony. Za każdym razem kilka minut zabawy z kartą żeby się dostać do pokoju- irytujące.

2026-05-08 • via Nuitee