Hotel Cortezo

Hotels
8.3 (9206 reviews)
Doctor Cortezo, 3 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Comfortable beds
Cons:
Bathroom water quality
Noise issues
Room maintenance needs

Categories

Cleanliness
7.93
The reviews indicated some concerns about the bathroom water quality and noise levels, affecting the cleanliness score.
Service
8.6
Positive mentions of the staff being helpful and accommodating.
Location
8.94
The location was frequently praised as excellent, with easy access to key areas.
Room Quality
7.89
Comments about room size and comfort were positive, but some rooms had issues like small beds.
Amenities
8.32
Amenities like breakfast and parking were positively mentioned but could use improvement.
Value for Money
7.88
General satisfaction, but some indicated the need for better maintenance to justify the costs.
Food and Beverage
8.43
Breakfast was frequently mentioned as plentiful and good, raising this category's score.
Overall Experience
8.4
Guests generally had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Rooftop Terrace with City View

Enjoy breathtaking views of Madrid from our rooftop terrace at Hotel Cortezo. Situated just a stone's throw away from Puerta del Sol and Plaza Mayor Square, our chic hotel offers a 24-hour reception and complimentary Wi-Fi to ensure a comfortable stay.

Elegant Rooms with Modern Amenities

Relax in our rooms adorned with simple and elegant décor, featuring hardwood floors, air conditioning, and flat-screen TVs. Wake up to a delicious American-style buffet breakfast, complete with a gluten-free corner, served at our on-site café and bar.

Prime Location for Exploring

Immerse yourself in the vibrant culture of Madrid with numerous tapas bars nearby, and iconic landmarks like the Art Triangle museums within walking distance. Book your stay at Hotel Cortezo and experience the best of Madrid.

Important information:

Please note that the sun terrace does not have disabled access.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 9206 reviews
Cleanliness: 7.93
Service: 8.6
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
C
Cristina • solo_traveller • es
10
Pros:

Hotel muy confortable. Me gusto mucho la decoración, la ubicación y el desayuno excepcional.

Cons:

Habría que mejorar el wifi

2026-04-18 • via Nuitee
J
Joaquin • couple • ar
10
2026-04-18 • via Nuitee
M
Marco • solo_traveller • it
9
Ottima esperienza e bellissima posizione
Pros:

Posizione, pulizia, stile della struttura, gentilezza del personale

Cons:

Le marmellate per la colazione non all'altezza di tutto il resto

2026-04-18 • via Nuitee
J
Jesus • couple • es
8
Excelente ubicación y una habitación cómoda y luminosa.
Pros:

La ubicación es excelente. Las camas muy cómodas y la insonorización es bastante buena (debemos entender que estamos en una zona, por muchas y variadas causas, muy ruidosa). La habitación es luminosa y amplia y dispone de un calentador de agua, con diversas infusiones, lo que es de mucho agradecer cuando se regresa a la habitación.

Cons:

La ubicación es, como hemos apuntado, excelente, pero el hotel tiene una discoteca justo debajo de la que, si bien no procede ni el más mínimo zumbido, convoca a unos más que ruidosos jovenzuelos en sus aledaños, entregados al grito y a la algarabía.

2026-04-18 • via Nuitee
C
c • couple • nl
8
Vooral prettig vanwege centrale ligging
Pros:

Ligging

Cons:

Kamer gehorig en zonder daglicht

2026-04-18 • via Nuitee
M
Marilyn • couple • fi
10
2026-04-18 • via Nuitee
S
Simonetta • extended_group • it
8
2026-04-18 • via Nuitee
L
Lynda • solo_traveller • us
9
So comfortable
Pros:

Staff were superb

Cons:

Need sitting chair in room

2026-04-18 • via Nuitee
F
Federico Germán • solo_traveller • ie
9
Really good
Pros:

The location and the price. Reallt goodnprice for a 3 star hotel

Cons:

Probably the breakfast menu could include a hit more

2026-04-18 • via Nuitee
V
Vitali • couple • ar
9
Muy buen lugar para alojarse
Pros:

Habitación y baño muy cómodo. El desayuno. El hotel es muy lindo

Cons:

No hay algo puntual que no me haya gustado

2026-04-18 • via Nuitee
E
Eva • couple • es
8
2026-04-17 • via Nuitee
M
Maria Carme • couple • es
9
Fantastica
Pros:

L’hotel es molt agradable, el personal tambe i la situacio perfecte

Cons:

Res

2026-04-17 • via Nuitee
K
Kristýna • couple • cz
5
It is not worth the price.
Pros:

Perfect location, everything important you can reach by foot.

Cons:

1. Next to a club or something like that - abnormaly loud people right at your windows the whole night, so no open window and even that is not helping.
2. Non-functional aircondition - they said it's normal aircon is hot air instead of cold air :D we were offered a smal fan, it was so loud, we couldn't sleep with that fan being on.
3. Staff knows just basic english, so good luck with solving any issue.

2026-04-17 • via Nuitee
E
Erinda • solo_traveller • gb
7
2026-04-17 • via Nuitee
G
Garcia • solo_traveller • es
8
2026-04-17 • via Nuitee
T
Tello • couple • cl
10
Bonito hotel
Pros:

El desayuno abundante y variado . El personal muy amable

Cons:

La ducha tenía unas manchas oscuras en el piso, daba la impresión de ser hongos

2026-04-17 • via Nuitee
M
Malgorzata • solo_traveller • pl
4
Pros:

Obsługa mila, pomocna. Czysto.
Dobra herbata z samowar.

Cons:

Śniadanie mało urozmaicone. Brak świeżych warzyw. Żadnych warzyw. W zasadzie.
Jajecznicę można kroić w kostkę.
Pokój bez okna. Otworzyć wychodzil na jakis zsyp. Masakra. Jak w komórce pod schodami.

2026-04-16 • via Nuitee
E
Elia • extended_group • it
10
Pros:

Posizione Ottima, si raggiunge tutto molto facilmente a piedi

Cons:

Stanza un po’ piccolina

2026-04-16 • via Nuitee
A
Abu-Sitta • extended_group • eg
4
2026-04-16 • via Nuitee
B
Breebaart • couple • nl
10
2026-04-16 • via Nuitee