Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Fantastic location
Excellent breakfast
Cons:
Noise issues
Some cleanliness concerns

Categories

Cleanliness
8.44
Some concerns noted about cleanliness due to strange smells and noise.
Service
9.91
Many reviews highlight fantastic and attentive service.
Location
9.95
Location repeatedly mentioned as fantastic and central.
Room Quality
8.4
Some guests found rooms comfortable, but issues with light and noise were noted.
Amenities
9.43
Good gym, breakfast options, and overall amenities highlighted positively.
Value for Money
9.39
Value considered good due to included amenities.
Food and Beverage
9.44
Breakfast consistently praised as excellent.
Overall Experience
9.41
Overall positive experience mentioned, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Prime Location in Madrid

Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions.

Modern Rooms and Culinary Delights

Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection.

Proximity to Top Sights

Conveniently situated near the Prado and Thyssen museums, The Regina provides easy access to Madrid's iconic landmarks.

Book now to experience luxury and convenience at The Regina in Madrid!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 7916 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.41
R
raghda • couple • eg
5
2026-05-23 • via Nuitee
M
Marwa • couple • ae
10
2026-05-23 • via Nuitee
Z
Zohar Regev • solo_traveller • il
9
2026-05-23 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-05-23 • via Nuitee
A
Adriana • solo_traveller • pl
9
Pros:

Extremely nice staff - reception, housekeeping, restaurant (all).

2026-05-22 • via Nuitee
K
Kevin • solo_traveller • mt
8
2026-05-22 • via Nuitee
M
MARIA JOSE • family_with_children • es
10
ESTANCIA INMEJORABLE.
Pros:

EL DESAYUNO ES EXCELENTE, MUY VARIADO Y CON PRODUCTOS DE CALIDAD. EL PERSONAL MUY AMABLE, SIEMPRE DISPUESTOS A AYUDARTE. LA UBICACION TAMBIEN ES EXCELENTE.

2026-05-21 • via Nuitee
A
Adriana • couple • cl
10
2026-05-21 • via Nuitee
L
LEVENT • couple • tr
10
Şehrin merkezinde konforlu bir konaklama.
Pros:

Otelin konumu ve kahvaltısı harikaydı.

Cons:

Sevmediğim bir şey olmadı.

2026-05-21 • via Nuitee
R
Rose Marie • couple • us
10
Friendly and attentive staff. My stay at Hotel Regina exceeded my expectations!
Pros:

Staff were extraordinary!

Cons:

Slow elevator to and from my room on the fifth floor. Often, it stopped in between floors but too many people wanted on. They either had to wait or take the stairs...You need another elevator serving the guest rooms.

2026-05-21 • via Nuitee
I
Irma Victoria • solo_traveller • mx
10
Pros:

La amabilidad del personal, su desayuno, unicación

2026-05-20 • via Nuitee
G
Gergely • couple • hu
10
2026-05-20 • via Nuitee
A
Azim • couple • at
9
Great Location, very good breakfast buffet and friendly staff.
Pros:

Great Location, very good breakfast buffet and friendly staff.

2026-05-20 • via Nuitee
T
Tomáš • solo_traveller • cz
8
Pros:

Skvělá poloha, příjemný personál, fantastické snídaně , pohodlné pokoje.

Cons:

Vstupní dveře do pokoje nebily v dobrém stavu, takže do pokoje pronikal hluk z chodby. Koupelna by potřebovala lepší odvětrání.

2026-05-20 • via Nuitee
V
Vania • solo_traveller • br
10
2026-05-20 • via Nuitee
A
Anna Carina • couple • br
10
Pros:

LOCALIZAÇÃO

2026-05-20 • via Nuitee
M
Maria • solo_traveller • co
10
2026-05-20 • via Nuitee
V
Victoria • solo_traveller • cr
10
2026-05-19 • via Nuitee
H
Hamid • couple • au
10
Perfect.
Pros:

Our stay at Hotel Regina was excellent from beginning to end. The location could not be better — right in the heart of Madrid with easy access to shopping, restaurants, attractions, and public transport. Everything was within walking distance, which made exploring the city very easy and enjoyable.

The room we received felt very new, modern, clean, and comfortable. One of the details we really loved was the Dyson hair dryer, which added a very luxurious touch to the stay. The hotel atmosphere was stylish, calm, and welcoming.

Breakfast was outstanding with a great variety of fresh and delicious options every morning. Definitely one of the best hotel breakfasts we have had during our travels.

Overall, a fantastic hotel with an excellent location, beautiful rooms, and high-quality service. Highly recommended for anyone visiting Madrid.

2026-05-19 • via Nuitee
M
Maria Jose • solo_traveller • cl
10
2026-05-19 • via Nuitee