Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Fantastic location
Excellent breakfast
Cons:
Noise issues
Some cleanliness concerns

Categories

Cleanliness
8.44
Some concerns noted about cleanliness due to strange smells and noise.
Service
9.91
Many reviews highlight fantastic and attentive service.
Location
9.95
Location repeatedly mentioned as fantastic and central.
Room Quality
8.4
Some guests found rooms comfortable, but issues with light and noise were noted.
Amenities
9.43
Good gym, breakfast options, and overall amenities highlighted positively.
Value for Money
9.39
Value considered good due to included amenities.
Food and Beverage
9.44
Breakfast consistently praised as excellent.
Overall Experience
9.41
Overall positive experience mentioned, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Prime Location in Madrid

Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions.

Modern Rooms and Culinary Delights

Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection.

Proximity to Top Sights

Conveniently situated near the Prado and Thyssen museums, The Regina provides easy access to Madrid's iconic landmarks.

Book now to experience luxury and convenience at The Regina in Madrid!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 7769 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.41
M
Marcelo • couple • ar
10
TODO LO QUE ESTA BIEN.
Pros:

Todo no hay nada que criticar, el desayuno una locura, el servicio de la habitacion, las instalaciones, la ubicacion el personal todo.

Cons:

Un ascensor mas para el edificio de atras, ya que a veces por la cantidad de gente la espera se hacia un poco larga

2026-05-09 • via Nuitee
C
Cesar • solo_traveller • pr
10
Muy bien
Pros:

Mucho

Cons:

El restaurante

2026-05-09 • via Nuitee
H
Heidi • couple • us
10
Pefect hotel to explore Madrid from.
Pros:

It was a beautiful hotel and the service was exceptional.

Cons:

We liked everything.

2026-05-09 • via Nuitee
A
arie • solo_traveller • il
10
2026-05-09 • via Nuitee
M
Małgorzata • solo_traveller • pl
10
Hotel polecam w 100%
Pros:

Lokalizacja hotelu rewelacyjna, do wszystkich atrakcji można dojść na piechotę lub dojechać metrem (max 2 min pieszo od hotelu) by np. dotrzeć do dworca kolejowego, autobusem (max 2 min od hotelu) do Estadio Santiago Bernabéu, dojazd z lotniska też komfortowy autobusem. Śniadania również rewelacyjne - wszystko świeże, produkty wysokiej jakości, bardzo duży wybór opcji wytrawnych i na słodko - świeże owoce, ciasta handmade, kawa z ekspresu, wszystko przygotowywane na bieżąco, nie było braków - od razu wszystko donoszone przez sprawną obsługę. Pokoje bardzo zadbane, z lodówką z minibarem, ekspresem, suszarką Dysona, prostownicą do włosów, żelazkiem, codziennie sprzątane, nawet wieczorem przygotowywane łóżka do spania z pozostawionymi czekoladkami, łazienka bardzo komfortowa z uwagi na wielkość i czystość i wyposażenie. Obsługa bardzo uprzejma i pomocna, na śniadaniach ogromnie sprawna. Hotel godny polecenia, wszystko było na najwyższym poziomie, a ceny bardzo atrakcyjne uwzględniając jakość hotelu.

Cons:

Nic

2026-05-09 • via Nuitee
M
Melini • extended_group • ae
9
2026-05-08 • via Nuitee
R
roberta • extended_group • br
10
2026-05-08 • via Nuitee
R
Ronald • couple • us
10
Hotel awesome. Restaurant next to it. Noooo.
Pros:

Everything in the hotel was 5 star!

Cons:

The restaurant next to the hotel was terrible. Asked for ice, felt like I was pulling teeth. Came in for dinner, wanted to sit in the back area, no one came to wait on us. We left.

2026-05-08 • via Nuitee
M
Mohammed • couple • ae
4
I asked about late check out before 1 day, they told me it’s okay but you have to pay 10 € per hour, and in the morning
Pros:

The location

Cons:

Clean

2026-05-08 • via Nuitee
A
andrea • solo_traveller • cl
8
Pros:

Buena ubicacion
Personal muy cordial y atento
Buen desayuno

2026-05-08 • via Nuitee
A
albert • couple • us
9
2026-05-08 • via Nuitee
P
Patricio • couple • cl
10
Excellent hotel in Madrid !!
Pros:

We enjoyed our stay in the hotel, the breakfast was amazing and also de good bed and blackout system. The service was also very good.

Cons:

-

2026-05-08 • via Nuitee
L
Laura • solo_traveller • us
8
2026-05-08 • via Nuitee
G
Gustavo Itzhak • couple • ar
10
2026-05-07 • via Nuitee
G
Grażyna • couple • pl
9
Było super, polecam
Pros:

Super lokalizacja hotelu. Super śniadanie. Dostaliśmy pokój wyższej kategorii niż zarezerwowany, oczywiście upgreade był bezpłatny.

Cons:

Brak

2026-05-07 • via Nuitee
L
Linton • couple • au
10
An outstanding hotel right in the centre of Madrid.
Pros:

Location, facilities and staff were excellent. The buffet breakfast was fabulous catering for everyone’s need. Communication prior to our stay was very helpful.

Cons:

Nothing. Everything was very good

2026-05-07 • via Nuitee
C
C • solo_traveller • de
9
2026-05-07 • via Nuitee
A
Ann • couple • us
9
Perfecto
Pros:

Hotel Regina was the perfect place for our 5-night stay in Madrid — modern, clean, and in an unbeatable location. The customer service was excellent as well. Thank you for a wonderful stay!

Cons:

N/A

2026-05-07 • via Nuitee
C
Cristiano • couple • br
10
2026-05-07 • via Nuitee
A
Almeida • couple • br
10
2026-05-06 • via Nuitee