Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Fantastic location
Excellent breakfast
Cons:
Noise issues
Some cleanliness concerns

Categories

Cleanliness
8.44
Some concerns noted about cleanliness due to strange smells and noise.
Service
9.91
Many reviews highlight fantastic and attentive service.
Location
9.95
Location repeatedly mentioned as fantastic and central.
Room Quality
8.4
Some guests found rooms comfortable, but issues with light and noise were noted.
Amenities
9.43
Good gym, breakfast options, and overall amenities highlighted positively.
Value for Money
9.39
Value considered good due to included amenities.
Food and Beverage
9.44
Breakfast consistently praised as excellent.
Overall Experience
9.41
Overall positive experience mentioned, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Prime Location in Madrid

Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions.

Modern Rooms and Culinary Delights

Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection.

Proximity to Top Sights

Conveniently situated near the Prado and Thyssen museums, The Regina provides easy access to Madrid's iconic landmarks.

Book now to experience luxury and convenience at The Regina in Madrid!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 7384 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.41
A
Anastasiya • couple • es
10
2026-02-14 • via Nuitee
G
GERARD • solo_traveller • es
9
2026-02-14 • via Nuitee
L
Lisa • couple • de
10
I will recommend this hotel to everyone I know who travels to Madrid.
Pros:

The location was fabulous! The breakfast buffet fulfilled every culinary desire. WiFi signal was strong and reliable. Although the the hotel was centrally located the rooms were quiet. The amenities provided were 5 star quality. The shower was spacious and clean. Staff was friendly and helpful.

2026-02-14 • via Nuitee
M
Maria • extended_group • es
9
El hotel es una maravilla, 100% recomendado. Por ubicación, calidad y diseño.
Pros:

Todo, la reforma es excepcional, el diseño y cuidado de detalles se aprecia y agradece.

Cons:

Había cierto ruido de máquinas durante la noche. Suponemos AC y suponemos que solo pasa en ciertas habitaciones.

2026-02-14 • via Nuitee
M
Maha • couple • sa
9
2026-02-14 • via Nuitee
J
JOSE • couple • br
10
2026-02-14 • via Nuitee
M
monica • couple • il
10
2026-02-14 • via Nuitee
R
Ricky • extended_group • gb
10
2026-02-14 • via Nuitee
S
Steven • couple • au
9
2026-02-14 • via Nuitee
I
Ismail • solo_traveller • il
8
It was great 👍
Pros:

Location and staff

Cons:

The elevator is small…

2026-02-14 • via Nuitee
Y
YAYING • couple • cn
10
这里服务人员态度很好，前台的工作人员细心讲解且热情
Pros:

位置优越，服务态度很好，早餐美味，房间舒适

2026-02-13 • via Nuitee
R
Rotem • couple • es
10
2026-02-13 • via Nuitee
Y
Yogurtdecoco • family_with_children • es
9
Fin de semana inolvidable.
Pros:

El personal muy amable y la tranquilidad

Cons:

Un poco dejado el baño de mantenimiento . Grifo del bidé suelto y las puertas de la mampara del baño las gomas fuera del sitio.

2026-02-13 • via Nuitee
A
Anat • couple • il
10
מלון נהדר
Pros:

מיקום מצוין, ארוחת בוקר נהדרת, חדרים יפים ומרווחים. ממליצים מאד

2026-02-13 • via Nuitee
J
Jeniffer • solo_traveller • br
8
Amazing
Cons:

The bedroom on the first floor is a bit noisy

2026-02-12 • via Nuitee
I
Ikhlaas • couple • sa
10
2026-02-12 • via Nuitee
J
Jill • couple • es
10
Hemels
Pros:

De vriendelijkheid en de service die door het personeel geleverd werd, was boven alle verwachting! En alles in het hotel werd door het personeel met een glimlach van oor tot oor gedaan. De dame in de ontbijtzaal onthoudt al na 1x waar je het liefste zit, erg knap met zoveel gasten. En het ontbijtbuffet is van een andere orde, hemels is de juiste omschrijving.
Verder ligt het hotel op een super goede locatie midden in de stad en is er een Parking op val afstand van het hotel waar je ook nog eens korting op krijgt(Sevilla Parking). Alles in de stad is ook echt op loopafstand.
De kamers zijn erg volledig ingericht, aan alles is gedacht, van de standaard zaken tot aan bijvoorbeeld een stijltang en een Dyson föhn in de badkamer en een dream spray voor je kussen. Rolluiken om de kamer heerlijk donker te maken. En zo ongelofelijk schoon overal!! Echt een pluim voor de dames en heren van de schoonmaak.
Wij komen zeker terug!

2026-02-12 • via Nuitee
A
Akos • couple • hu
9
2026-02-12 • via Nuitee
R
Romina • solo_traveller • ar
10
2026-02-12 • via Nuitee
I
irit • couple • il
10
Pros:

אהבנו הכל, המיקום, הניקיון, המתקנים חדשניים בחדר,נוח מאוד, ארוחת הבוקר מפנקת , הצוות קשוב,
הבעיה היחידה שקשה למצוא את המלון ממש לא רואים את השלט

Cons:

השלט על המלון קטן מידי לא רואים אותו בבירור

2026-02-12 • via Nuitee