Best Western Premier Toronto Airport Carlingview Hotel

Hotels
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Best Western Premier
7.9 (1720 reviews)
135 Carlingview Dr , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Parking issues
Food quality concerns

Categories

Cleanliness
7.1
Some reviews mentioned cleanliness positively, but others indicated issues such as hair in blankets.
Service
8.6
Staff were generally friendly and helpful, though some mentioned variations in service quality.
Location
8.6
Positive feedback on location being convenient for airport access.
Room Quality
8.1
Rooms were generally described as nice and spacious.
Amenities
7.6
Amenities received mixed feedback, with some complaints about parking and additional fees.
Value for Money
8.1
Generally perceived as good value, although additional charges affected some guests' perceptions.
Food and Beverage
7.1
Food options mentioned as needing improvement, particularly regarding decor and menu variety.
Overall Experience
8
Overall, guests found their experiences satisfactory with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:52

Property Description

Convenient Airport Accessibility
Located within 4 km from Toronto Pearson International Airport, the Best Western Premier Toronto Airport Carlingview Hotel offers a complimentary airport shuttle service from 4 am to 2 am, ensuring a hassle-free travel experience for guests.

Modern Amenities for Comfort
Guests can unwind in the indoor pool, maintain their fitness routine at the 24-hour fitness centre, and relax in the sauna and hot tub at this completely non-smoking boutique hotel. The rooms feature flat-screen TVs, hardwood floors, mini-refrigerators, and ergonomic work desks, providing both comfort and convenience.

Dining Excellence and Nearby Attractions
Indulge in delicious meals at the Flight Path Restaurant, open daily for breakfast and dinner. Additionally, the hotel's proximity to Woodbine Racetrack and Canada's Wonderland theme park offers guests exciting entertainment options during their stay.

Book your stay at the Best Western Premier Toronto Airport Carlingview Hotel for a memorable and convenient experience.

Important information:

Cash is not accepted as a valid form of deposit at this hotel. A bank issued credit card is required upon arrival for incidentals.

Please note that the parking garage is for registered guests only. Park & Fly or extended parking is not available at this property.

cash and debit card is not accepted at property as a security deposit only valid credit is accepted. Extended parking is available on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 14.99 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1720 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8
C
Catherine • solo_traveller • au
7
What I need for an overnight stay.
Pros:

room spaciuos;airport close by; shuttle available.

Cons:

room great table I can do some what on them but the internet is not strong in the room as i end up working at the lobby luckily you have a large lobby. The restaurant was overwhelm by the kitchen smell even the bar area is also had that problem. The stale oil smell did not make me want to have breakfast there. I opted to go to airport instead. The lift also had some problem. The shuttle at the airport took an hour of waiting it would be helpful if the receptionist on the phone warn us of the wait time .

2026-07-05 • via Nuitee
J
Joel • couple • us
6
2026-07-03 • via Nuitee
P
Philip • couple • ca
6
Worked for us, for the one night & the morning airport shuttle.
Pros:

Not open so we did not use it.

Cons:

Informed of opportunity to leave our car at the parking garage, rather than the Park n’ Fly.

2026-07-02 • via Nuitee
A
Ayoub • extended_group • ca
10
Pros:

Le personnel

2026-07-02 • via Nuitee
M
Matthew • family_with_children • us
8
Worth the cost
Pros:

The price was good. The facility was in good shape with updated rooms. The free airport shuttle was great. The rooms were clean.

Cons:

The beds were very uncomfortable. Understandably, the noise from the airplanes taking off was quite loud, but nonetheless, loud. I can sleep through anything, but my daughter had difficulty.

2026-07-02 • via Nuitee
J
JEFF • couple • ca
10
Comfort and Location
Pros:

Location was perfect 👌 On site dining was excellent and our room was immaculate

Cons:

Nothing ... everything was wonderful

2026-07-02 • via Nuitee
K
Keisha • couple • ca
5
No compassion
Pros:

Good location

Cons:

Couldn’t stay and they still charged me, even though I wanted to re book with them.

2026-07-02 • via Nuitee
A
Annie Dagenais Brien • solo_traveller • ca
8
2026-07-02 • via Nuitee
J
Jennifer • family_with_children • ca
10
Friendly. Great value. Clean
Pros:

The breakfast was great. Huge pancakes! The airport shuttle was very convenient (note: you don't offer this as an option in your question about how I got to the hotel so I just put none of the above).

Cons:

The eggs were a little undercooked but absolutely not a huge issue.

2026-07-01 • via Nuitee
J
Julie • extended_group • gb
10
2026-07-01 • via Nuitee
S
Sonia • couple • ca
9
Comfortable hotel
Pros:

Confiable bed and nice view of the airplanes landing and flying. Nice bathroom and pretty comfy bedroom. Covered parking lot was amazing was raining when we arrived.

Cons:

A little bit noisy because is near the airport but I could sleep pretty well! The cleaning need a little bit more care, we found some hairs in the bathroom and a forgotten used towel behind the bathroom door.

2026-06-30 • via Nuitee
O
Olha • solo_traveller • ca
8
2026-06-30 • via Nuitee
T
Tavon • couple • us
10
2026-06-29 • via Nuitee
R
Rada • solo_traveller • ca
10
2026-06-29 • via Nuitee
D
Douglas • solo_traveller • us
8
I did pay for breakfast and did not get breakfast .
Pros:

Great close to airport , there's a bar and food stays open o 1030.

2026-06-28 • via Nuitee
B
Bright • solo_traveller • gh
9
It was sound
Pros:

The staff were professionals and ready to assist

Cons:

Only 1 elevator was working

2026-06-28 • via Nuitee
G
Gregory • couple • ca
10
2026-06-28 • via Nuitee
C
Carelle • extended_group • ca
9
Pros:

Propre et chaleureux

Cons:

Les rouilles de la grande piscine

2026-06-25 • via Nuitee
J
Jorge • couple • ca
8
2026-06-25 • via Nuitee
S
sonnydillylfc • Friends getaway • Wirral, Merseyside, England
8
Charming hotel. Excellent value for money
Pros:

Stayed here for five nights in May 2026 with my best friend, (supported by my PA) whilst visiting Toronto and overall had a fantastic stay.
The location is excellent for Pearson Airport, the rooms were clean and comfortable, and I genuinely don't think I've ever slept in a hotel bed quite as comfortable as the ones here. After long days exploring Toronto, High Park and beyond, getting back into that bed was heavenly.
The shower also deserves a special mention. The water pressure was absolutely ridiculous in the best possible way. After travelling all day, that power shower could probably solve most of life's problems.
Food was consistently good throughout our stay. The poutine was excellent and the butter chicken deserves particular praise. In fact, I spent most of the week finding excuses to order it again.
The biggest positive, however, was Shiela. An absolute superstar and a credit to the hotel. Warm, welcoming, kind and genuinely interested in guests. She helped make the stay memorable and is one of those rare members of staff who can completely change the atmosphere of a place for the better. Big Shiela up to the max.
The pool was another highlight. Clean, well maintained and a genuinely lovely space to relax. After busy days exploring the city it was wonderful to be able to come back, unwind and spend some time in the water. It was used frequently during my stay and was one of my favourite parts of the hotel.

The reason I have awarded four stars rather than five concerns an incident we witnessed involving another member of staff refusing entry to a guide dog.
As a disabled traveller, I found this deeply upsetting.
Guide dogs are not pets. They are highly trained assistance animals that provide independence, safety and dignity to the people who rely on them. To see somebody challenged or refused because they were accompanied by a guide dog was distressing to witness and completely at odds with the inclusive and welcoming environment that hotels should strive to provide.
It cast a shadow over what was otherwise a fantastic stay and is the sole reason I have not awarded five stars.
Despite that incident, I would absolutely stay here again. The rooms were excellent, the beds were unbelievably comfortable, the food was superb and staff members such as Shiela demonstrated exactly what great hospitality looks like.
Toronto holds many happy memories for me and this hotel is a part of them.
Mainly because of the beds, the butter chicken and Shiela!

2026-06-23 • via Tripadvisor