Hotel Avenida Palace

Hotels
9.6 (1351 reviews)
Rua 1. De Dezembro, 123 , Lisbon , pt

Free

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Exceptional breakfast
Great location
Professional staff
Cons:
Maintenance issues in rooms
Inflexible staff policies

Categories

Cleanliness
8.44
Multiple reviews highlighted serious maintenance and hygiene issues in the rooms.
Service
10
Customer service was praised for professionalism and attention to detail.
Location
10
Great location to many attractions by foot.
Room Quality
8.41
Rooms were reported to be in bad condition with serious maintenance issues.
Amenities
10
Complimentary breakfast and bar received high praise.
Value for Money
9.95
Generally positive, though some felt the quality did not meet the price in certain cases.
Food and Beverage
10
Breakfast received consistently high praise across reviews.
Overall Experience
10
Overall a good experience, with some notable issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Historic Charm and Modern Comfort in Central Lisbon

Classic Rooms and Free Valet Parking
The 19th-century Avenida Palace, overlooking Restauradores Square, offers classic rooms with antique-style furnishings and marble bathrooms. Enjoy the convenience of free valet parking during your stay.

Prime Location and Convenient Amenities
Situated at the end of Avenida da Liberdade, the hotel is a short walk from the metro station and Eduardo VII Park. Stay connected with Wi-Fi access and unwind in the grand Palace Lounge or library with books in multiple languages.

Wellness and Relaxation Options
Indulge in a large buffet breakfast and make use of the 5th-floor gym with modern fitness facilities. Treat yourself to a variety of massage services for ultimate relaxation.

Book your stay at Avenida Palace for a perfect blend of historic elegance and contemporary convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1351 reviews
Cleanliness: 8.44
Service: 10
Location: 10
Room Quality: 8.41
Amenities: 10
Value for Money: 9.95
Food and Beverage: 10
Overall Experience: 10
4
496kamalas Couples
10
Elegant Comfort in the Heart of Lisbon”
Pros:

Fantastic stay! The staff were incredibly welcoming and attentive, making me feel right at home. The room was spacious, clean, and beautifully decorated. Perfectly located in the heart of Lisbon, it’s ideal for exploring the city. Highly recommend for anyone seeking comfort, elegance, and excellent service!

2026-03-07 via Tripadvisor
D
D8889OVsw NONE
10
Our favourite hotel
Pros:

We first stayed here 40 years ago - and our 3rd stay was as good as the first! The breakfast is the best of any of the many hotels we've stayed in.

2026-03-04 via Tripadvisor
M
michellecW833OR NONE Portland, Oregon
10
Gracious hotel and hosts
Pros:

Avenida Palace is a lovely old hotel in an excellent location. Perfect place from which to explore Lisbon. The staff was incredibly helpful. Have already recommended this hotel to a friend.

2026-03-04 via Tripadvisor
H
Helix1661 NONE
10
Fabulous hotel
Pros:

I booked Avenida Palace based on their website review and I could not have been happier. The valet was immediately there when we pulled up and took care of our car, our luggage was brought to our room after we checked in he explained the details about the room. We were blown away by the quality of the furniture, amenities, cleanliness and linen. We had a junior suite and I absolutely loved having a separate sitting area from the bedroom area. The bathroom was so elegant and the towels were soft and pleasantly scented. There was a towel warmer in the bathroom which felt like such a luxury, and a robe. We got a fresh bottle of water every day. The breakfast was the best I have ever seen in a hotel. There were 5 people in the breakfast room making sure that all of our wishes were fulfilled, and then some. The room was very quiet and we were able to sleep really well. The bed was harder than I am used to but I got to liking it at the end. The lounge are at t he enrance is so elegant and they have musical performance each evening which we took advantage of. We had drinks and appetizers while we enjoyed the music. I have never had such a pleasant experience in a hotel and will certainly return there when we go to Lisbon again.

2026-03-03 via Tripadvisor
M
michaelfY4743NE Couples
10
Historic Palace Hotel in Lisbon Centrally Located
Pros:

Beautiful historic palace hotel with exquisite bar, entrance, breakfast and service. Free valet parking with a staff that goes out of their way to assist. Hotel is located in historic area of Lisbon with upscale shops and restaurants in close walking distance. Breakfast was particularly excellent with fresh bakery items, fruit and wide selection of cheeses.
Chesapeake Traveler

2026-03-03 via Tripadvisor
B
bsilberman7 NONE
10
The Plaza of Lisbon Hotels
Pros:

Avenida Palace is a world-class hotel with it all. It is beautiful, provides great service, has a tremendous staff and is in the best location for seeing all the sites. It is a classic with supeb accommodations.

2026-02-28 via Tripadvisor
L
Luis P. couple es
9
Perfecta
Pros:

Todo, elegancia, ubicación, servicio, amabilidad

Cons:

Nada

2026-02-28 via Nuitee
D
Dimitrios couple gr
8
2026-02-24 via Nuitee
J
Jost solo_traveller de
8
2026-02-24 via Nuitee
I
IgorCvecka Business Piestany, Trnava Region
10
Fantastic and one of the most memorable hotel stays
Pros:

We loved everything about this hotel. The way how they are concentrated to every detail and the overall feeling we had that they want to fulfill every guest´s wish is remarkable. It was also so pleasant to find small gifts and treats after almost every return to our room from strolls in the city. Breakfast are one of the best you can get in any 5 star establishment, with really quality products, fresh fruits, juices and excellent coffee. The second morning they even remembered that we wanted to have tea from fresh mint leaves which was unavailable during our first breakfast there, but promptly arranged on each of the next morning for us. We also loved overall historical ambient of the hotel and the feeling of air freshness and cleanliness in our room and everywhere in the hotel. Overall, if in Lisbon again, it is sure that we are only going to return to Avenida Palace Hotel.

2026-02-23 via Tripadvisor
V
vts2 Couples Falls Church, Virginia
10
A special Lisbon hotel
Pros:

Our five night stay at Hotel Avenida Palace in Lisbon was pure pleasure. Centrally located, lovely room with a walk in shower as requested, friendly and knowledgeable staff, delicious and plentiful breakfast made this the perfect hotel. But what was exceptional was the daily and varied 7 p.m. musical performance in the beautiful bar lounge. What could be better than enjoying delicious bar food while listening to Fado, classical and Jazz performers. We look forward to returning soon.

2026-02-22 via Tripadvisor
B
Bvrmed Solo travel
10
A True Palace Experience in the Heart of Lisbon
Pros:

My stay at Hotel Avenida Palace was nothing short of exceptional. From the moment I arrived, I was impressed by the grand entrance and stunning façade — the property truly looks and feels like a palace. The elegance of the building combined with its prime central location made the experience even more special.

The service was outstanding across the board. From the seamless check-in and check-out process to the attentive housekeeping team, every detail was handled with true 5-star professionalism. I genuinely felt like I was receiving royal treatment throughout my stay.

My room was spectacular, offering a lovely view and beautiful design touches. I especially appreciated how each floor had its own unique character, which added to the charm and sophistication of the hotel.

The breakfast was absolutely amazing. I’m not usually a big breakfast person, but I have to admit I fell in love with their breakfast service — the quality, variety, and presentation were superb and made each morning something to look forward to.

The only minor drawback was the afternoon tea, which felt overpriced for what was included. However, this was a small detail in what was otherwise a flawless experience.

Overall, I was extremely happy with my stay and would gladly return. I’m already looking forward to staying here again!

2026-02-21 via Tripadvisor
F
Footprints571424 NONE
10
My recent stay
Pros:

I lovely hotel with charm and character in the best location !
Staff were excellent and food was very good.

2026-02-20 via Tripadvisor
R
robfd NONE Princeville, Kauai, Hawaii
8
Almost 5 star hotel
Pros:

Good hotel in excellent location. Attentive and friendly staff. Classic hotel rooms with comfortable beds and fine linens. Bathrooms are adequately stocked with basic necessities. I don’t believe you can claim to be a 5 star hotel without full dining services. The only dining room service is breakfast although they did offer some in room choices. Other than that a good stay for us but not a great stay.

2026-02-15 via Tripadvisor
T
Thomas solo_traveller us
10
Home away from home!
Pros:

When we visit our children in London, Hotel Xenia becomes our home away from home. The facilities are amazing as well as the staff.

2026-02-11 via Nuitee
A
Anna couple kz
10
Pros:

Отличный отель, не смотря на то что старенький, но это приятная старость, таким и должен быть городской отель. Отличное расположение. Завтрак очень хороший, есть и манго, и папайя, и авокадо, и клубника. И вид из зала для завтрака замечательный, только надо постараться сесть возле окна.

2026-02-09 via Nuitee
M
Monisha couple in
10
The attentive service staff at breakfast every morning was always a great start to the day.
Pros:

Location. And very helpful staff.

2026-01-31 via Nuitee
R
René couple nl
10
Geweldig hotel
Pros:

Het personeel is super professioneel en aardig, er hangt een prettige sfeer in het hotel, de ligging van het hotel is erg goed en het ontbijt is voortreffelijk.

Cons:

Er viel ons niets tegen, een geweldig hotel.

2026-01-25 via Nuitee
K
Ko solo_traveller jp
10
Quite excellent!
Pros:

設備、ロケーション、朝食の内容、どれも良かったですが、特にスタッフの洗練された応対が最高でした。
またリスボンに行く機会があったら、必ず泊まりたいです。
(The facilities, location, and breakfast were all great. Especially all staffs' refined service was outstanding.
If I have the opportunity to visit Lisbon again, I will definitely stay here again.)

Cons:

ありません。
(Nothing)

2026-01-25 via Nuitee
M
Mehmet couple tr
10
Pros:

Kahvaltı muhteşem

2026-01-24 via Nuitee