Hotel Avenida Palace

Hotels
9.6 (1351 reviews)
Rua 1. De Dezembro, 123 , Lisbon , pt

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Free

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Exceptional breakfast
Great location
Professional staff
Cons:
Maintenance issues in rooms
Inflexible staff policies

Categories

Cleanliness
8.44
Multiple reviews highlighted serious maintenance and hygiene issues in the rooms.
Service
10
Customer service was praised for professionalism and attention to detail.
Location
10
Great location to many attractions by foot.
Room Quality
8.41
Rooms were reported to be in bad condition with serious maintenance issues.
Amenities
10
Complimentary breakfast and bar received high praise.
Value for Money
9.95
Generally positive, though some felt the quality did not meet the price in certain cases.
Food and Beverage
10
Breakfast received consistently high praise across reviews.
Overall Experience
10
Overall a good experience, with some notable issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Historic Charm and Modern Comfort in Central Lisbon

Classic Rooms and Free Valet Parking
The 19th-century Avenida Palace, overlooking Restauradores Square, offers classic rooms with antique-style furnishings and marble bathrooms. Enjoy the convenience of free valet parking during your stay.

Prime Location and Convenient Amenities
Situated at the end of Avenida da Liberdade, the hotel is a short walk from the metro station and Eduardo VII Park. Stay connected with Wi-Fi access and unwind in the grand Palace Lounge or library with books in multiple languages.

Wellness and Relaxation Options
Indulge in a large buffet breakfast and make use of the 5th-floor gym with modern fitness facilities. Treat yourself to a variety of massage services for ultimate relaxation.

Book your stay at Avenida Palace for a perfect blend of historic elegance and contemporary convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1351 reviews
Cleanliness: 8.44
Service: 10
Location: 10
Room Quality: 8.41
Amenities: 10
Value for Money: 9.95
Food and Beverage: 10
Overall Experience: 10
T
Thomas • solo_traveller • us
10
Home away from home!
Pros:

When we visit our children in London, Hotel Xenia becomes our home away from home. The facilities are amazing as well as the staff.

2026-02-11 • via Nuitee
A
Anna • couple • kz
10
Pros:

Отличный отель, не смотря на то что старенький, но это приятная старость, таким и должен быть городской отель. Отличное расположение. Завтрак очень хороший, есть и манго, и папайя, и авокадо, и клубника. И вид из зала для завтрака замечательный, только надо постараться сесть возле окна.

2026-02-09 • via Nuitee
M
Monisha • couple • in
10
The attentive service staff at breakfast every morning was always a great start to the day.
Pros:

Location. And very helpful staff.

2026-01-31 • via Nuitee
K
Ko • solo_traveller • jp
10
Quite excellent!
Pros:

設備、ロケーション、朝食の内容、どれも良かったですが、特にスタッフの洗練された応対が最高でした。
またリスボンに行く機会があったら、必ず泊まりたいです。
（The facilities, location, and breakfast were all great. Especially all staffs' refined service was outstanding.
If I have the opportunity to visit Lisbon again, I will definitely stay here again.）

Cons:

ありません。
（Nothing）

2026-01-25 • via Nuitee
R
René • couple • nl
10
Geweldig hotel
Pros:

Het personeel is super professioneel en aardig, er hangt een prettige sfeer in het hotel, de ligging van het hotel is erg goed en het ontbijt is voortreffelijk.

Cons:

Er viel ons niets tegen, een geweldig hotel.

2026-01-25 • via Nuitee
M
Mehmet • couple • tr
10
Pros:

Kahvaltı muhteşem

2026-01-24 • via Nuitee
A
alreemushi • NONE • Doha
10
Excellent Stay – Perfect Location and Outstanding Service
Pros:

I had a wonderful stay. The hotel has a perfect location, the staff were extremely kind and helpful, and everything was clean and well-maintained. The service was outstanding and I highly recommend this hote

2026-01-21 • via Tripadvisor
W
wontae • couple • kr
9
2026-01-20 • via Nuitee
R
Ravit • family_with_children • il
10
2026-01-19 • via Nuitee
A
Ana María • solo_traveller • es
10
Magnífica
Pros:

Todo bien. El personal increíblemente amable. Desde portería, recepción , limpieza de habitaciones, desayuno… gente estupenda! Gracias

2026-01-19 • via Nuitee
T
Tom • couple • au
10
Pros:

Fantastic breakfast great staff

2026-01-19 • via Nuitee
F
Fiona • couple • au
9
excellent
Pros:

the facility is excellent, well appointed and in period. The breakfast spread and the service was excellent

Cons:

Nothing

2026-01-19 • via Nuitee
M
Mika • extended_group • jp
9
2026-01-19 • via Nuitee
A
António Manuel • solo_traveller • pt
10
Pros:

Pequeno almoço com qualidade e numa sala muito bonita e bem localizada
Hotel antigo mas muito bem conservado, com charme

2026-01-19 • via Nuitee
O
OrlaB152 • NONE • Dublin, County Dublin
10
Excellent stay!
Pros:

We spent 4 wonderful days and nights at the Avenida Palace Hotel. The (friendliest) staff, the (amazing) breakfast, the (spacious) room, the (perfect) location all contributed to a fabulous city break in Lisbon.

2026-01-18 • via Tripadvisor
M
Michel • couple • fr
8
Pros:

Petit déjeuner, concierge, style années 30

Cons:

Vieillissant

2026-01-18 • via Nuitee
G
Ghazwan • extended_group • au
7
2026-01-18 • via Nuitee
A
alan • couple • us
10
First class hotel in a great location
Pros:

Bkfst was excellent

2026-01-15 • via Nuitee
L
L3327CGpeterc • Solo travel • New York City, New York
10
A wonderful place.
Pros:

The real deal - an old school, totally charming hotel with a staff that could not be more professional and courteous. My room had a huge living area, a comfortable bed chamber and a large, well-functioning bathroom. Amenities galore and a great bar. The location is touristy, but Lisbon is a very walkable city and I enjoyed visiting local neighborhoods o n foot.

2026-01-13 • via Tripadvisor
P
paulL8445LJ • NONE
10
City break
Pros:

We started here for a long weekend break. Staff were excellent from the moment you entered. We booked a suite overlooking the square. Beautiful room with a great view. Breakfast was fabulous every morning. Excellent hotel

2026-01-13 • via Tripadvisor