ibis Leicester City

Hotels
Accor
7.8 (149 reviews)
St. George's Way, Constitution Hill, Leicester, England, LE1 1PL , Leicester , GB

Pets allowed

Facilities

Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Inedible food options

Categories

Cleanliness
4.8
Many reviews mention poor cleanliness, including dust and bad smells.
Service
9.3
Staff were often described as friendly and helpful.
Location
9.3
Nice location, close to train station and city center.
Room Quality
7.8
Rooms were described as okay but had issues with cleanliness.
Amenities
8.3
Amenities were basic, suitable for short stays but limited dining options.
Value for Money
7.3
Several reviews suggest some dissatisfaction with the value given the quality.
Food and Beverage
7.3
Food quality, especially the evening menu, received negative feedback.
Overall Experience
8.3
Mixed reviews overall, generally okay but many issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:32

Property Description

Discover the perfect blend of comfort and convenience at Ibis Leicester City, ideally located in the heart of Leicester, just moments away from vibrant attractions.

Modern Amenities
Enjoy complimentary wireless internet access throughout the hotel, ensuring you're always connected. Relax in the common area with a television, or grab a delicious snack from our on-site deli.

Comfortable Accommodations
Our 94 well-appointed guest rooms come equipped with everything you need for a restful stay, including coffee/tea makers, hair dryers, and blackout drapes for your comfort. Housekeeping ensures your space remains pristine.

Delicious Breakfast Options
Start your day with an English breakfast served daily from 6:30 AM to 10:30 AM, perfect for fueling your adventures. Wind down in the evening at our cozy bar/lounge with a refreshing drink after a day of exploring.

Book your stay at Ibis Leicester City today and embrace the best of Leicester!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.8
Based on 149 reviews
Cleanliness: 4.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 8.3
A
Amina couple gb
5
2026-07-18 via Nuitee
M
Mark extended_group gb
9
Great stay, welcoming staff
Pros:

Location excellent - clean and simple - nice staff

Cons:

Breakfast was a bit poor

2026-07-18 via Nuitee
K
Katherine extended_group je
8
2026-07-17 via Nuitee
S
Skye solo_traveller gb
8
My group stay
Pros:

The staff was very understanding and helped change our rooms to match what they said in the chats with giving us rooms next to eachother. I travelled with a group and the rooms were big enough for us all to have time together.

Cons:

The AC in room 118 was dripping liquid onto the floor and the room ran either very cold or very hot.

2026-07-17 via Nuitee
N
Natasha solo_traveller gb
6
Pros:

Great location and good price

Cons:

Very small uncomfortable single beds

2026-07-17 via Nuitee
W
Wayne solo_traveller gb
8
2026-07-16 via Nuitee
C
Claire solo_traveller gb
9
Convenient stay with warm welcome
Pros:

Lovely bright and clean with friendly staff

2026-07-15 via Nuitee
M
Majdi solo_traveller sa
2
Pros:

Honestly, maybe the check in, otherwise nothing..

Cons:

The room was dirty, the bathroom shower had the previous tenant hair in it. The one communal iron was taken and the hotel did not know and could do nothing to help (little to no hospitality training), poor organisation in general.

2026-07-15 via Nuitee
H
Hanna couple gb
9
Pros:

Clean, welcoming reception staff, good location

Cons:

We requested to clean the room and maid said she cannot come because she is busy, so she changed just towels and was a bit rude with my boyfriend.

2026-07-14 via Nuitee
N
Nicole family_with_children gb
10
2026-07-14 via Nuitee
L
Lewis couple gb
8
Pros:

breakfast was lush

2026-07-13 via Nuitee
P
Peter extended_group gb
7
2026-07-13 via Nuitee
T
Taylor solo_traveller gb
1
Richard the 3
Pros:

Location near train station

Cons:

Homeless people doing drug deals in the lobby

2026-07-13 via Nuitee
J
Joe solo_traveller gb
8
Pros:

Staff, helped when my train was cancelled by booking me a taxi.

2026-07-12 via Nuitee
D
Duncan solo_traveller gb
10
2026-07-12 via Nuitee
P
Peter solo_traveller de
7
2026-07-11 via Nuitee
D
Dom couple gb
7
2026-07-11 via Nuitee
H
Hits Patel solo_traveller gb
7
2026-07-11 via Nuitee
D
Diane extended_group au
9
We enjoyed it but really only used the room to sleep.
Pros:

Breakfast great. Room comfortable. Staff nice.

Cons:

Noise from train station and a bit rough clientele.

2026-07-10 via Nuitee
P
Pascoe solo_traveller gb
8
Pros:

The service

Cons:

Nothing to dislike

2026-07-10 via Nuitee