ibis Leicester

Hotels
•
ibis
7.7 (3252 reviews)
St. George's Way, Constitution Hill , Leicester , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location (near train station/central)
Friendly/helpful staff (frequently noted)
Clean rooms reported by some guests
Good breakfast variety
Good value for some guests
Cons:
Limited/complicated parking
Run-down rooms / old or thin carpets
Small and cramped rooms; single beds
Road noise and external street mess
No refrigerator in some rooms
Poor staff response to a security/police concern (reported)
Late food service times for dinner
Limited disabled access
City centre area described as unpleasant/unsafe by some

Categories

Cleanliness
7
Mixed reports: some guests explicitly noted clean rooms, but others mentioned old/thin carpets and external street mess (piles of vomit outside), giving an overall slightly-below-average cleanliness impression.
Service
8.5
Generally positive: multiple guests called staff friendly and helpful, though at least one report criticized staff for poor handling of a security/police request — overall service is a strong point with an isolated serious concern.
Location
9
Strongly positive for transport/access: repeatedly praised for proximity to the train station and central area; some guests disliked the city centre itself, but the hotel's location relative to transport is a clear asset.
Room Quality
6.5
Negative trend: multiple comments about small, cramped rooms, old/run-down appearance, thin carpets, single beds and odd cheap decor; also missing in-room fridge for some — room quality is noticeably below expectation.
Amenities
6.8
Mixed to below average: breakfast variety noted positively, but recurring issues with parking availability/complexity, lack of refrigerator in rooms and limited disabled access reduce the amenities score.
Value for Money
7.2
Mixed perceptions: several guests described it as good value while others felt it was not great value for what was paid; overall middle-ground but slightly positive for price-conscious travelers.
Food and Beverage
8.9
Generally positive for breakfast (good variety), but some operational issues noted (dinner/service times late for families). Breakfast quality lifts this category overall.
Overall Experience
7.7
Decent and trouble-free for many guests with friendly staff and a convenient location, but tempered by room condition, parking difficulties, road noise and at least one serious staff-handling concern — overall a mid-to-upper average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:59

Property Description

Central Location and Accessibility

Located in the heart of Leicester, the Ibis Hotel Leicester offers easy access to the city's main attractions, businesses, and transportation hubs. With major motorways nearby, exploring the region is convenient for both leisure and business travelers.

Comfortable Accommodation

Featuring 94 well-equipped rooms, each offering modern amenities and private shower facilities, the hotel ensures a comfortable stay for guests. Whether you're in town for sightseeing or work, the rooms provide a relaxing retreat after a busy day.

Convenient Services and Dining Options

With a 24-hour reception, guests can enjoy round-the-clock assistance. The hotel's modern restaurant serves a hot buffet breakfast daily, while dinner options cater to varied tastes. Additionally, a 24-hour snack service ensures you can grab a bite whenever hunger strikes.

Book your stay at Ibis Hotel Leicester for a seamless blend of comfort, convenience, and great value rates.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. The third person named by the parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that maintenance work on the elevator will be carried out till late January 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

7.7
Based on 3252 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 8.9
Overall Experience: 7.7
A
Ameena • solo_traveller • gb
10
2026-08-15 • via Nuitee
T
Tola • couple • gb
7
Close to the station , handy for a night out.
Pros:

Decent, couldn't stay for longer than a night though (personal choice). Everything feels a bit tight, narrow corridors, tiny car park.

Cons:

The ironing room. Nice to have an iron in your room.

2026-08-14 • via Nuitee
A
Ann • family_with_children • gb
3
2026-08-14 • via Nuitee
V
Vimal • solo_traveller • mu
8
Pros:

Convenience of location
Availability of parking even if limited (I was probably lucky)

Cons:

Nothing

2026-08-13 • via Nuitee
A
Alistair • solo_traveller • gb
8
It was located ideally for my stay, good breakfast
Pros:

It was convenient location for what I wanted

Cons:

The corridors are dirty, carpets stained

2026-08-13 • via Nuitee
S
Shamit • solo_traveller • gb
5
Cons:

Left my charger in the room but was never returned

2026-08-13 • via Nuitee
M
Madelaine • solo_traveller • gb
7
2026-08-13 • via Nuitee
H
Humphries • solo_traveller • gb
10
2026-08-13 • via Nuitee
P
Princess • solo_traveller • gb
7
I had a fantastic stay, with a comfortable room, friendly staff,
Pros:

Nice and simple

Cons:

N/A

2026-08-12 • via Nuitee
P
Philip • solo_traveller • gb
8
Pros:

Easy walking distance from the railway station and into the town centre. Good bed and mattress. Decent TV etc

2026-08-12 • via Nuitee
J
Jack • solo_traveller • gb
10
Nice hotel close to the train station and the town
Pros:

Nice rooms big bathrooms

Cons:

Nothing

2026-08-10 • via Nuitee
L
Lord colin • solo_traveller • gb
10
The staff on reception were amazing as I arrived later than planned and very helpful. Went above and beyond
Pros:

Central located and perfect . I have started there before and I will again

2026-08-10 • via Nuitee
L
Lynette • solo_traveller • gb
3
Not worth the price
Pros:

Nothing really,

Cons:

The location, entering at the rear and reception upstairs, room was very basic and small, lighting wires hanging, a small window which barely opened, the shower had hairs in it, the bathroom reminded me of being on a plane. Breakfast was poor only scrambled eggs available and when I asked if they have fried or boiled was told if I wanted that to go to a 4 or 5 star hotel. For £135 was not impressed. Don't think I'll be staying at a ibis hotel again. Only chose here as it was closest available for the venue I was attending.

2026-08-10 • via Nuitee
A
Adrian • couple • ie
8
Great location, Great value for money
Pros:

Clean, great location, lovely staff

2026-08-09 • via Nuitee
D
Darrell • couple • gb
8
Good value for money and in a good location for the city centre
Pros:

Great location, friendly greeting, room was clean and it was good value at £81 for two including breakfast ! Parking was £7 which was reasonable.

Cons:

The only issue for me was the air con was really noisy and kept turning on and off which made for a very sleepless night.

2026-08-09 • via Nuitee
G
Glen • solo_traveller • gb
8
2026-08-09 • via Nuitee
S
Shabbaa • solo_traveller • gb
6
2026-08-09 • via Nuitee
P
Paula • solo_traveller • gb
8
Pros:

Location to train station and other amenities were good

Cons:

There was nothing I didn't like

2026-08-08 • via Nuitee
M
Margaret • solo_traveller • nz
5
2026-08-07 • via Nuitee
R
Robert • extended_group • gb
10
Comfortable and value
Pros:

Great value and staff

Cons:

Parking was a little limited

2026-08-06 • via Nuitee