Holiday Inn Williamsport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (347 reviews)
100 Pine Street , Williamsport , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (multiple mentions, named staff praised)
Excellent, convenient location (riverfront, near ballpark/museum, off interstate)
Comfortable, large rooms/suites with good amenities (soaker tub, full fridge)
Pool at good temperature and suitable for laps; pleasant small gym
Some guests report exceptionally clean, fresh-smelling property
Cons:
Mixed cleanliness issues: grungy areas, pool smell, hair in drains, need for deep cleaning
Isolated rude service incidents (front desk/manager, housekeeping)
Parking problems and lot paving forcing garage parking
Food & beverage limitations: slow non-buffet breakfast and lack of vegetarian protein options
Some dated facilities and occasional room issues (AC, running toilet)

Categories

Cleanliness
7.5
Mixed reports: several guests praised exceptional cleanliness and fresh smell, but multiple reports of grungy areas, pool odor in hallways/rooms, hair in shower drain and need for deep grout cleaning.
Service
9
Generally strong: many mentions of friendly, helpful and efficient staff (front desk and specific staff praised), though there are isolated negative incidents (rude front desk/manager and an aggressive housekeeper).
Location
9.5
Consistently praised: convenient location (riverfront for running/walking, near ballpark, World of Little League Museum, easy interstate access) and good local dining within walking distance.
Room Quality
8.6
Mostly positive: large, quiet, comfortable suites with soaker tubs and full-size fridges noted; some rooms and public areas are dated, occasional issues (AC not working well, running toilet, missing cookware).
Amenities
8
Mixed: pool often praised for temperature and lap-swimming, gym and pool described as small but nice; parking limitations, occasional cloudy pool and need for better maintenance noted.
Value for Money
7.8
Mixed perceptions: some guests felt the rate (example $251/night) was overpriced given service/maintenance problems; others reported very good price and value for location and room quality.
Food and Beverage
7.2
Mixed to negative: breakfast format (not buffet) criticized as slow for business travelers; restaurant described as only okay and lacking vegetarian protein options, though there are positive notes like live music/open bar.
Overall Experience
9.6
Overall positive: most stays met travelers' needs with friendly staff, excellent location and comfortable rooms; recurring cleanliness and occasional service lapses lowered some experiences but did not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Holiday Inn Williamsport boasts an indoor swimming pool, a modern fitness center, and a top-notch business center for all your needs.

Culinary Delights: James - An American Kitchen & Bar offers a delectable array of dishes from crab bisque to gourmet burgers. Satisfy your sweet tooth with bourbon bread pudding or tiramisu, complemented by a variety of cocktails in the lounge.

Prime Location: Situated in downtown Williamsport, our hotel provides easy access to the business district, Williamsport Regional Airport, and nearby attractions like the Little League Museum and Lamade Stadium.

Experience the epitome of hospitality at Holiday Inn Williamsport. Book your stay now for a memorable and convenient getaway.

Important information:

The Rate includes a coupon for breakfast in the hotel restaurant. Limit 20 US dollars per room per day (only for rooms including breakfast).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IPT

Location

Guest Reviews

8.4
Based on 347 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8.6
Amenities: 8
Value for Money: 7.8
Food and Beverage: 7.2
Overall Experience: 9.6
G
George • family_with_children • us
10
George Moshen
Pros:

Nick at the front desk was tremendously helpful. He told me about a Greek restaurant within walking distance that felt like Yia yia's kitchen.

The pool too was perfect temperature a long enough to get in some good laps.

2026-10-22 • via Nuitee
C
Capucci • solo_traveller • it
8
Confortevole
Pros:

La struttura , la posizione di fronte ad un lungo fiume bellissimo per correre e passeggiare

Cons:

La colazione non a buffet, troppo lenta per chi deve andare al lavoro

2026-10-22 • via Nuitee
E
Edward • couple • us
10
2026-10-21 • via Nuitee
S
Steven • couple • us
4
Grungy and pretty expensive for what it is.
Cons:

Felt sooo outdated and everything felt kind of grungy. They didn’t have nearly enough parking. Our room and hallway smelled like the pool despite being 5 floors up. Whole place needs a deep clean badly (not just 30 minutes by a housekeeper but proper grout cleaning in the bathroom and related areas.)

The restaurant needs to have vegetarian options with actual protein.

2026-10-19 • via Nuitee
E
EJ • family_with_children • ca
8
Pros:

Everything

Cons:

Nothing

2026-10-16 • via Nuitee
M
Michael • solo_traveller • il
8
2026-09-17 • via Nuitee
J
Jennifer • couple • us
5
Pros:

The hotel itself was very nice

Cons:

When we checked in to the presidential suite there was a cleaning rag left on the dining room table and a huge pile of hair in the shower drain.

2026-09-15 • via Nuitee
A
Angela • family_with_children • us
8
2026-09-01 • via Nuitee
K
Kevin • couple • us
8
Our stay was good, and the overall met our needs for 2 day trip to Scranton, PA.
Pros:

Convenient location and room was nice.

Cons:

Facility was a bit dated.

2026-08-26 • via Nuitee
A
Aimee • solo_traveller • us
10
Pros:

This hotel is absolutely beautiful! It is exceptionally clean with the freshest smell. The staff is friendly/efficient. The gym and pool are small but very nice. Overall, highly suggest a stay here!

2026-08-22 • via Nuitee
M
Marion • family_with_children • us
7
Pros:

The staff was friendly

Cons:

They was paving the parking lot. Had to park in a parking garage.

2026-08-13 • via Nuitee
N
Nina • couple • us
7
2026-08-11 • via Nuitee
C
Cynthia • solo_traveller • us
9
I enjoy staying there when I visit with my mother who is in a nus
Pros:

It was good . Staff was helpful

Cons:

Nothing

2026-08-11 • via Nuitee
M
Maria • couple • us
5
Pros:

I loved the live music and open bar outside.

Cons:

Housekeeping was very rude, when it came time to checkout. I was running 3 minutes late, and the housekeepers tone was very aggressive.

2026-08-09 • via Nuitee
E
erwinwX2081XT • Couples
8
Very good with a couple picky items.
Pros:

Large clean quiet comfy room (suite), soaker tub and full size fridge boosted my rating to 4. But, our suite has unlit dark areas in the kitchenette. No dishes or cookware were in the plentiful cupboards. TV pic was clear with HBO. FNC, but no NEWSMAX or OAN. Hall carpets were nice but areas needed shampooing. Elevator was quick. Staff were friendly. Attached restaurant The James is OK. Suites used to have jetted tub which I preferred. Maybe some still do. Location is convenient.

2026-08-07 • via Tripadvisor
S
Soledad • couple • co
10
2026-07-24 • via Nuitee
R
Ryan • couple • us
4
Overpriced and staff was rude.
Pros:

Location to the ballpark.

Cons:

Front desk staff was rude. An elderly lady tripped on a rug at the front doors while I was checking in. Myself and another gentlemen attempted to help the lady up and the front desk lady was all upset me moved a chair over for the woman to sit on til ems got there. Manager on duty just as rude when asked my the block for the team didn’t have enough rooms for everyone but yet booking.com still had rooms available. Highly disappointed in Holiday inn. For $251/night I expected better customer service and a toilet that didn’t run all night long! 10/10 won’t stay here again when in Williamsport PA!!

2026-07-13 • via Nuitee
A
Aida • solo_traveller • us
10
Pros:

Everything.Staff was friendly, attentive,everything clean.Please give staff a raise.

Cons:

Nothing really.Maybe better breakfast selections.

2026-07-06 • via Nuitee
L
Lorie • solo_traveller • us
9
Pros:

Staff, location,

Cons:

N!a

2026-07-01 • via Nuitee
K
Kristy • couple • us
8
Nice place, good value
Pros:

Updated, clean, friendly staff

Cons:

Pool was right across from the front desk and kind of cloudy but open till 11 pm. So overall it wasn’t bad.

2026-07-01 • via Nuitee