Mercure Hotel Hagen

Hotels
•
Mercure
8 (3246 reviews)
Wasserloses Tal 4 , Hagen , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Breakfast quality
Fitness center
Cons:
Heating issues
Breakfast area crowded
High parking fees

Categories

Cleanliness
7.75
Rooms were reported clean but some guests mentioned issues with heating.
Service
8.25
Friendly and helpful staff; positive interactions were highlighted.
Location
8.25
Convenient location mentioned as optimal for travel.
Room Quality
7.75
Rooms were spacious and comfortable but had heating issues.
Amenities
8.25
Fitness center and self-service drinks were positively mentioned.
Value for Money
7.75
Value perceived as fair despite some high parking fees.
Food and Beverage
7.75
Breakfast was rated positively but issues with breakfast area noted.
Overall Experience
8.25
Overall stay was positive with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:37

Property Description

Centrally Located Luxury in Hagen

Modern Comforts: Enjoy a stay at the 4-star Mercure Hotel Hagen with amenities like free Wi-Fi, flat-screen TVs, and hot drink facilities in every room.

Relaxation: Unwind in the sauna after a day of exploring the Ruhr region or visiting nearby attractions like Schloss Hohenlimburg castle.

Fine Dining: Indulge in international cuisine and exquisite wines at the Felsengarten restaurant, or sip a drink at the outdoor terrace or bistro bar.

Book your stay at Mercure Hotel Hagen now for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3246 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
M
Michael • couple • de
8
2026-06-27 • via Nuitee
H
Heiko • solo_traveller • de
8
2026-06-26 • via Nuitee
G
Grzegorz • solo_traveller • de
8
2026-06-25 • via Nuitee
G
Giovanni • solo_traveller • it
7
Pros:

parcheggio in zona. check in 24/24

Cons:

stanza senza aria condizionata.

2026-06-25 • via Nuitee
S
stefan • solo_traveller • se
6
so so
Cons:

No AC and 30 degrees in room😬

2026-06-25 • via Nuitee
O
Oliver • couple • de
5
Durchschnitt
Pros:

Gute Zentrale Lage und Parplatz Vorort

Cons:

Keine Klimaanlage im gesamten Hotel.
Bei 38 Außentemperatur zum schlafen und essen unerträglich.
Frühstücksservice räumt Tische von Vorgästen erst ab wenn man es drum bittet. Somit standen im Außenbereich alle Tische voll mit Geschirr obwohl es leer war.
Keine Minibar.

2026-06-25 • via Nuitee
N
Netti65 • solo_traveller • de
7
2026-06-24 • via Nuitee
T
Tamm • solo_traveller • ee
8
2026-06-24 • via Nuitee
D
Dirk Stankowski • solo_traveller • de
8
2026-06-24 • via Nuitee
J
Jonas • solo_traveller • at
7
2026-06-24 • via Nuitee
B
Beate • solo_traveller • de
8
2026-06-22 • via Nuitee
S
Sander • solo_traveller • de
7
Pros:

Saubere Zimmer, nettes Personal. Überdachter Parkplatz.

Cons:

Restaurant Sa und So geschlossen. Keine Klimaanlage.

2026-06-21 • via Nuitee
A
Antje • solo_traveller • de
6
Pros:

Wir waren nur eine Nacht im Hotel und ohne Frühstück weil wir für eine Familienfeier in Hagen waren.

Cons:

In unserem Zimmer war das Bad und die Dusche sooo winzig , für längeren Aufenthalt hätte ich mich geärgert, für die eine Nacht ging es.

2026-06-21 • via Nuitee
S
Sapa91 • solo_traveller • fr
8
2026-06-21 • via Nuitee
R
Rainer • couple • de
8
ein angenehmer Aufenthalt für eine Nacht
Pros:

sehr gutes Frühstück, tolle Bar, stadtnahe Lage, Parkmöglichkeit am Haus

2026-06-19 • via Nuitee
M
Michael • family_with_children • de
7
Pros:

Fahrräder konnten in einem Raum untergestellt werden

Cons:

Sehr kleines Bad mit 80er Jahre Charme,
TV Gerät entspricht nicht dem 4-Sterne Standard des Hotels

2026-06-19 • via Nuitee
H
Hasan • solo_traveller • nl
10
Pros:

Super vriendelijke personeel, erg behulpzaam en nog een gratis mogen parkeren op het terrein.

Cons:

2 persoonsbed met 2 matrassen, viel er heletijd tussen.

2026-06-19 • via Nuitee
B
Barbara • extended_group • pl
5
2026-06-17 • via Nuitee
B
Birgit • couple • de
10
Es war gut , es lag in guter Lage.
Pros:

Die Zimmer waren gut. Das Frühstück habe ich nicht mitbekommen. Weil ich weg musste.

2026-06-15 • via Nuitee
G
Gudrun • solo_traveller • de
9
Pros:

Frühstück sehr reichhaltig und gut.
Es gab Leihregenschirme.
Bushaltestelle zur Stadt direkt gegenüber.

2026-06-15 • via Nuitee