Mercure Hotel Hagen

Hotels
•
Mercure
8 (3196 reviews)
Wasserloses Tal 4 , Hagen , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Breakfast quality
Fitness center
Cons:
Heating issues
Breakfast area crowded
High parking fees

Categories

Cleanliness
7.75
Rooms were reported clean but some guests mentioned issues with heating.
Service
8.25
Friendly and helpful staff; positive interactions were highlighted.
Location
8.25
Convenient location mentioned as optimal for travel.
Room Quality
7.75
Rooms were spacious and comfortable but had heating issues.
Amenities
8.25
Fitness center and self-service drinks were positively mentioned.
Value for Money
7.75
Value perceived as fair despite some high parking fees.
Food and Beverage
7.75
Breakfast was rated positively but issues with breakfast area noted.
Overall Experience
8.25
Overall stay was positive with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:37

Property Description

Centrally Located Luxury in Hagen

Modern Comforts: Enjoy a stay at the 4-star Mercure Hotel Hagen with amenities like free Wi-Fi, flat-screen TVs, and hot drink facilities in every room.

Relaxation: Unwind in the sauna after a day of exploring the Ruhr region or visiting nearby attractions like Schloss Hohenlimburg castle.

Fine Dining: Indulge in international cuisine and exquisite wines at the Felsengarten restaurant, or sip a drink at the outdoor terrace or bistro bar.

Book your stay at Mercure Hotel Hagen now for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3196 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
D
Doreen • extended_group • de
10
Tolles Hotel mit sehr gutem Frühstück und nettem Personal.
Pros:

Sehr schönes und sauberes Hotel mit dem Blick auf Nachhaltigkeit. Tolles Frühstück und super Lage. Sehr freundliches und hilfsbereites Personal.

Cons:

Es gab im Grunde nichts zu bemängeln. Wenn man dazu noch aus den Badewannen in den Bädern einfach bodenebene Duschen machen könnte, wäre es auch für ältere oder gehbehinderte Gäste besser.

2026-05-30 • via Nuitee
N
Nychaia • couple • de
10
2026-05-30 • via Nuitee
P
Peter • couple • dk
10
Pros:

Fint hotel

2026-05-30 • via Nuitee
A
Anastasia • extended_group • de
9
Very good with just some small issues
Pros:

A breakfast was great! (some issues with juices, which were from time to time too "waterly". Probably, due to the automatic filling... )
The view to the rock was great. The bath was good. The stuff was very friendly.

Cons:

It was no problem to prolong our stay for 1 hour until 13:00 - that is great. But then it was one key working, another not at all. After I fixed it for me the next day, my colleague's key did not work anymore... And on the last of three days we got a call at 12:20, that we need to check out. Somehow the process is not so smooth.

2026-05-29 • via Nuitee
A
Adriana • family_with_children • nl
10
Simple yet nice
Pros:

Easy access, clean

Cons:

No airconditioning

2026-05-28 • via Nuitee
J
Jessy • solo_traveller • de
10
2026-05-28 • via Nuitee
I
Ingemar • couple • se
9
2026-05-26 • via Nuitee
D
Denis • solo_traveller • it
8
Cons:

Parcheggio a pagamento

2026-05-26 • via Nuitee
T
Thomas.LDT • solo_traveller • de
8
Pros:

Lage und erster Eindruck gut, Frühstück gut, Parken gut aber mit 9 Euro zu teuer

Cons:

zwar renoviert, aber nicht vollständig, Badewanne statt Dusche, keine Klimaanlage, Zimmer mit Südausrichtung sehr warm!!

2026-05-26 • via Nuitee
M
Mikela dc • solo_traveller • it
10
Comodissimo ,lo consiglio
Pros:

Pulizia, colazione, posizione, parcheggio

2026-05-26 • via Nuitee
P
Patricia • solo_traveller • nl
10
Cons:

Erg warm in het hotel. Jammer dat er geen airco aanwezig is.

2026-05-26 • via Nuitee
R
Remus • family_with_children • nl
8
2026-05-25 • via Nuitee
G
Gernot • solo_traveller • at
4
Cons:

Keine Klimaanlage vorhanden - unerträglich heiß schon bei 26 grad Außentemperatur

2026-05-25 • via Nuitee
S
Sapelis • solo_traveller • lt
10
Perfekt bussines trip stop over.
Pros:

Late chek in.
Big Parking
Perfekt location
Charging EV station.
Quiet room

Cons:

Nothing

2026-05-25 • via Nuitee
S
Sabrina • solo_traveller • nl
7
2026-05-24 • via Nuitee
T
Tatiana • couple • se
8
Cons:

No air conditioner but staff provided ventilator.

2026-05-24 • via Nuitee
T
Tanja • family_with_children • de
8
2026-05-24 • via Nuitee
K
Khusrav • solo_traveller • nl
8
2026-05-24 • via Nuitee
H
Holger • solo_traveller • de
8
2026-05-23 • via Nuitee
S
Silke • extended_group • de
8
2026-05-23 • via Nuitee