Mercure Hotel Hagen

Hotels
Mercure
8 (3010 reviews)
Wasserloses Tal 4 , Hagen , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Breakfast quality
Fitness center
Cons:
Heating issues
Breakfast area crowded
High parking fees

Categories

Cleanliness
7.75
Rooms were reported clean but some guests mentioned issues with heating.
Service
8.25
Friendly and helpful staff; positive interactions were highlighted.
Location
8.25
Convenient location mentioned as optimal for travel.
Room Quality
7.75
Rooms were spacious and comfortable but had heating issues.
Amenities
8.25
Fitness center and self-service drinks were positively mentioned.
Value for Money
7.75
Value perceived as fair despite some high parking fees.
Food and Beverage
7.75
Breakfast was rated positively but issues with breakfast area noted.
Overall Experience
8.25
Overall stay was positive with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:37

Property Description

Centrally Located Luxury in Hagen

Modern Comforts: Enjoy a stay at the 4-star Mercure Hotel Hagen with amenities like free Wi-Fi, flat-screen TVs, and hot drink facilities in every room.

Relaxation: Unwind in the sauna after a day of exploring the Ruhr region or visiting nearby attractions like Schloss Hohenlimburg castle.

Fine Dining: Indulge in international cuisine and exquisite wines at the Felsengarten restaurant, or sip a drink at the outdoor terrace or bistro bar.

Book your stay at Mercure Hotel Hagen now for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3010 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
K
Krugehe extended_group de
8
2026-03-28 via Nuitee
M
Martina solo_traveller gb
8
Pros:

comfy non-smoking room, good location, easy parking, friendly and helpful staff

Cons:

Bathroom of „single room with French bed“ was very small, breakfast: (quality of fruit and bread rolls), note: arrived late (9:45, breakfast until 10a.m.)

2026-03-28 via Nuitee
T
Tej couple de
10
2026-03-27 via Nuitee
P
Philippe solo_traveller fr
8
Cons:

Les équipements dans la salle de sport ne sont vraiment pas terrible.

2026-03-26 via Nuitee
L
Leonie family_with_children nl
10
Weeken Dorrmund BVB
Pros:

De kamer en het ontbijt.

Cons:

Niks

2026-03-26 via Nuitee
D
Daniela family_with_children de
9
2026-03-26 via Nuitee
D
Dirk solo_traveller de
8
2026-03-26 via Nuitee
R
Roland couple de
8
Pros:

Die Lage für unsere Zwecke (fußläufig zur Party) ganz hervorragend.

Cons:

Beim Bad hatte man nicht das Gefühl, daß es kurz zuvor entsprechend gesäubert wurde. Keine Minibar/Kühlschrank auf dem Zimmer.

2026-03-26 via Nuitee
J
Jaqueline couple de
8
2026-03-26 via Nuitee
M
Marina family_with_children de
7
2026-03-26 via Nuitee
G
Geert solo_traveller nl
7
Pros:

Goede badkamer

Cons:

Geen koelkastje op kamer

2026-03-24 via Nuitee
T
Tino solo_traveller de
10
2026-03-23 via Nuitee
Y
Yannick couple fr
10
2026-03-23 via Nuitee
M
Manuela couple de
8
2026-03-23 via Nuitee
P
Pashalis couple de
10
2026-03-23 via Nuitee
M
Michael solo_traveller de
9
2026-03-23 via Nuitee
H
Heinz-Günter extended_group ch
10
2026-03-22 via Nuitee
M
Márton solo_traveller hu
8
2026-03-22 via Nuitee
I
Ion Cazacu family_with_children ro
9
2026-03-22 via Nuitee
O
Olaf couple de
9
Pros:

Das Frühstück war sehr reichhaltig und sehr gut. Auch das Angebot im Restaurant war zum Abend sehr gut mit hervorragender Qualität. Es war für uns ein guter Aufenthalt und wir kommen wieder.

Cons:

Es waren 2 Einzelmatratzen im Doppelbett.

2026-03-22 via Nuitee