Mercure Hotel Hagen

Hotels
•
Mercure
8 (2956 reviews)
Wasserloses Tal 4 , Hagen , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Breakfast quality
Fitness center
Cons:
Heating issues
Breakfast area crowded
High parking fees

Categories

Cleanliness
7.75
Rooms were reported clean but some guests mentioned issues with heating.
Service
8.25
Friendly and helpful staff; positive interactions were highlighted.
Location
8.25
Convenient location mentioned as optimal for travel.
Room Quality
7.75
Rooms were spacious and comfortable but had heating issues.
Amenities
8.25
Fitness center and self-service drinks were positively mentioned.
Value for Money
7.75
Value perceived as fair despite some high parking fees.
Food and Beverage
7.75
Breakfast was rated positively but issues with breakfast area noted.
Overall Experience
8.25
Overall stay was positive with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:37

Property Description

Centrally Located Luxury in Hagen

Modern Comforts: Enjoy a stay at the 4-star Mercure Hotel Hagen with amenities like free Wi-Fi, flat-screen TVs, and hot drink facilities in every room.

Relaxation: Unwind in the sauna after a day of exploring the Ruhr region or visiting nearby attractions like Schloss Hohenlimburg castle.

Fine Dining: Indulge in international cuisine and exquisite wines at the Felsengarten restaurant, or sip a drink at the outdoor terrace or bistro bar.

Book your stay at Mercure Hotel Hagen now for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2956 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
B
Beatrice • solo_traveller • de
8
Pros:

Sehr gute Lage direkt gegenüber der Stadthalle. Sehr nettes Personal und abwechslungsreiches Frühstücksbüffet.

Cons:

Die Zimmer sind nicht klimatisiert. Es war nachts ziemlich warm und es kühlte durch das geöffnete Fenster nur langsam runter.

2026-03-06 • via Nuitee
B
Bettina • family_with_children • de
8
Gutes Hotel. Leider in die Jahre gekommen....
Pros:

Der Rezeptionist war sehr nett. Die Betten sind auch sehr bequem.

Cons:

Der Teppich im Flur geht gar nicht. Dieser sollte ausgetauscht werden. Lässt das schöne Hotel in einen schmuddeligen Licht erscheinen.
Das Frühstück war sehr mager. Es wurde nicht aufgefüllt und die Dame war sehr unfreundlich.

2026-03-05 • via Nuitee
J
Joost • solo_traveller • nl
8
2026-03-05 • via Nuitee
U
Uli • family_with_children • de
9
2026-03-05 • via Nuitee
A
Anja • family_with_children • de
9
2026-03-05 • via Nuitee
N
Nadine • family_with_children • de
8
2026-03-04 • via Nuitee
C
CHANG HO • solo_traveller • kr
7
2026-03-03 • via Nuitee
T
Thomas • family_with_children • de
7
2026-03-02 • via Nuitee
C
Carsten • solo_traveller • de
9
Preis-Leistung gut 👍
Pros:

Frühstück war prima !

Cons:

Der Flur, dort Insbesondere der Teppichboden, ist doch etwas in die Jahre gekommen.

2026-03-01 • via Nuitee
A
Andreas • family_with_children • de
8
2026-03-01 • via Nuitee
S
Sina • family_with_children • de
10
Pros:

Buffetauswahl riesig und sehr lecker , Mitarbeiter am Empfang sehr nett .
Sauna sehr groß und auch sehr sauber .

2026-03-01 • via Nuitee
M
Martin • family_with_children • de
8
Pros:

Gemütliches Bett und leckeres Frühstück. Sehr nette Mitarbeiter an der Rezi.

Cons:

Etwas in die Jahre gekommenes Haus. Parkplatz konnte gestern nicht genutzt werden, weil in der benachbarten Stadthalle was los war.

2026-03-01 • via Nuitee
N
Ntevran • couple • de
9
2026-03-01 • via Nuitee
B
Beata • family_with_children • de
10
2026-03-01 • via Nuitee
J
Julia • couple • de
8
2026-03-01 • via Nuitee
G
Grit • family_with_children • de
10
2026-02-28 • via Nuitee
J
Jakub • extended_group • pl
10
2026-02-27 • via Nuitee
J
Jakub • extended_group • pl
10
2026-02-27 • via Nuitee
L
Lotte Asminn • couple • dk
10
Meget behageligt
Pros:

Værelset var lyst, stort, dejlig udsigt, rent og gode senge.
Fitness rummet velfungerende. Morgenmaden var alsidig.

2026-02-26 • via Nuitee
D
Dagmar • family_with_children • de
10
Pros:

Nette Ansprache durch die Mitarbeitenden, persönlich und angenehm. Zimmer schön neu gemacht und mit schönem Blick vom Eckfenster. Die kleine, neue Sauna hatten wir für uns. Großzügiger Frühstücksraum im Farbschema und angenehm große Auswahl.

2026-02-24 • via Nuitee