THE PLAZA Seoul, Autograph Collection

Hotels
Autograph Collection
8.8 (836 reviews)
119, Sogong-ro, Jung-gu , Seoul , kr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Cons:
Staff quality varies
Rooms need renovations
High food prices

Categories

Cleanliness
8.69
Cleanliness was generally noted as good, but some reviews mentioned tired rooms needing renovation.
Service
9.66
Multiple reviews praised the staff for being friendly and providing excellent service.
Location
9.7
Consistently referenced as a strong point, with many reviews highlighting its convenience.
Room Quality
8.15
Rooms were described as needing renovation and being small for some guests.
Amenities
9.18
Amenities such as the pool and gym were appreciated, but some noted issues with the AC.
Value for Money
8.14
Guests felt that prices did not correspond to the overall luxury experience expected.
Food and Beverage
7.69
Breakfast was mentioned as expensive relative to the overall quality.
Overall Experience
9.16
Despite some issues, guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:26

Property Description

Modern Boutique Accommodation in Central Seoul

Luxurious Rooms with Smart Features
Experience the comfort of air-conditioned rooms at The Plaza, adorned with modern design elements and equipped with automated curtains. Enjoy entertainment on a large flat-screen TV and make use of tea/coffee facilities provided in each room.

Wellness and Dining Options
Unwind at the indoor pool or work out at the fitness centre before indulging in a rejuvenating spa treatment. For dining, savor healthy Chinese cuisine at Taoyuen or relish a Mediterranean-style buffet at The Seven Square.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, parking, and access to a business centre and laundry services. Explore the vibrant city centre with ease, located just a short walk from City Hall Station. Book your stay at The Plaza for a memorable Seoul experience.

Important information:

Children under 15 years of age are not allowed in the fitness center and the sauna.
Children under 13 years of age are not allowed in the club lounge.
Indoor swimming pool, gym, and sauna are closed on the third Friday of every month.
A breakfast surcharge of 33,000KRW(Include tax & Service charge) per child, per day applies for children aged 4–11 years.
[Pool User guide]: To provide safety and comfort, the pool is available for 3 hours per stay during the summer peak season.
* Period: 3rd May-6th May, 1st July-31st August, 3rd October-9th October
[Breakfast Plan for children]: Breakfast for children is not included in the breakfast plan. Children aged 36 months to 12years old will be charged for breakfast at the hotelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Location

Guest Reviews

8.8
Based on 836 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 9.16
H
Hitomi solo_traveller jp
10
冬のソナタで使われたホテルに宿泊出来て幸せ♡
Pros:

金浦国際空港からのアクセスも良く、市庁舎前という分かり易さもあり、安心してチェックイン出来ました。
翌日の一日ツアーのvoucherを忘れましたが、レセプションで印刷をしたくれたので助かりました。

Cons:

ありません。

2026-08-20 via Nuitee
K
Karuna extended_group gb
9
2026-08-20 via Nuitee
I
Ilaria extended_group it
8
Ottimo hotel per visitare Seoul
Pros:

Posizione fantastica

Cons:

Personale alla reception non troppo gentile

2026-08-16 via Nuitee
G
Gudridur family_with_children is
10
Notaleg dvöl í alla staði og staðsetningin góð. Mæli með skoðunarferð í City Hall, sem er nálægt.
Pros:

Mjög góð þjónusta í alla staði.

Cons:

Ef ég mætti setja út á eitthvað þá eru herbergin í minna lagi en öll þægindi þó til staðar. Og eins og alls staðar, þá vantar snaga.

2026-08-13 via Nuitee
L
Lina couple au
10
2026-08-13 via Nuitee
C
Charlotte family_with_children fr
10
2026-08-11 via Nuitee
V
vanessa solo_traveller us
10
Pros:

It was a beautiful hotel and it was near everything. Very easy to get around.

2026-08-04 via Nuitee
L
Laurs extended_group dk
9
2026-08-02 via Nuitee
A
AHMED FURKAN family_with_children tr
9
Pros:

İlgili personel.

Cons:

Tesiste odalar eski.

2026-07-25 via Nuitee
P
Palpeds Couples Tarrytown, New York
6
Dissappointing for Marriott Bonvoy but GREAT location!
Pros:

The only thing I would recommend about this hotel is the great location for seeing the sights and central for trains and buses. Despite an odd check-in experience which we attempted at 2 pm (check-in is usually 3 pm) which was not very friendly or informative our stay was uneventful. Apparently you are placed on a check-in queue but they don't update you so you juct have to keep checking at the desk. The bell staff were very helpful throughout our stay with directions and transportation information. It's an odd hotel layout with 2 buildings and underground. The rooms are small, a little outdated and had strange lighting fixtures. When we walked in we thought maybe we were on a risque movie set, so definitely not family friendly. As a Bonvoy Member I think I would stay at one of the other Marriott hotels next time.

2026-07-23 via Tripadvisor
P
Paweł extended_group pl
8
2026-07-23 via Nuitee
وليد solo_traveller sa
4
Pros:

الموقع ممتاز

Cons:

الغرف الفندق صغيرة جدا جدا والاثاث قديم ولا يليق بمستوى خمس نجوم وكذلك دورات المياة صغيرة وضيقة

2026-07-21 via Nuitee
M
MargotSz Family Warsaw, Mazovia Province, Central Poland
6
As for (almost?) 5 stars - disappointing
Pros:

Very convenient location. Problems with cleaning - serious (after „cleaning” bathroom you have to ask for it being re-done). Often times staff do not communicate in English. We had a room with an impressive view of a wall.

2026-07-20 via Tripadvisor
R
Rolf couple ch
10
Pros:

top location

Cons:

lights dark in the living room
curtains close automatically upon leaving the room

2026-07-20 via Nuitee
S
Sesha Murali Krishna couple in
9
2026-07-19 via Nuitee
D
Dahlia couple sg
10
Great place to stay for comfort with parents
Pros:

Loved that the staff were very hospitable and caring towards me and my mom. Our stay was very enjoyable & it was easy to communicate with the team and reception as well. Loved the location for travelling as well as it’s near Myeongdong/Euljiro/City Hall as well as the interchanges. Convenient to travel about.

We got a good view of the Deoksugong Palace as well and the room had a fireplace too. It was functional as well but since it was summer, we didn’t use it. Would be good for winter I suppose. The bed was super comfortable as well with slightly weighted blanket that gave us such a good rest at night.

Cons:

Slightly far from the elevator of City Hall station. So try to come by Taxi/Uber to the front or back entrance, if not you’d need to carry your suitcases up from Exit 2 of the underground walkway or Exit6 of Cityhall station.

2026-07-13 via Nuitee
F
Frank solo_traveller de
7
Guter Ausgangspunkt für die City.
Pros:

Unübertreffliche zentrale Lage!

Cons:

Gutes, jedoch nicht mehr ganz frisch wirkendes Hotel.

2026-07-12 via Nuitee
M
MSFlg solo_traveller ch
9
Nice, clean and elegant hotel in the heart of Seoul
Pros:

Very well located high end hotel in the heart of Seoul. Staff was incredibly kind and helpful and went above and beyond to satisfy any of my requests. Particularly appreciated the SPA area and the large and very well equipped gym

Cons:

The room is quite small. Completely fine for 1 person, but if I was to be accompanied the space would be a bit too tight for 2 people with luggage.

2026-07-07 via Nuitee
G
Gregory couple us
9
Pros:

Beautiful hotel with a large comfortable room.

Cons:

Nothing

2026-07-03 via Nuitee
D
Dave4of4 Couples Sacramento, California
10
Fantastic Hotel. Great Location. Amazing staff.
Pros:

I cannot praise this hotel enough. We had an absolutely amazing stay for 4 nights in June 2026. The location is fantastic, close to all sorts of attractions as well as subway entrances. The staff is extremely attentive and strive to make everything about your stay pleasant. We were also very impressed with their accommodations for Marriott Bonvoy members. We will be back to Seoul and will stay here again.

2026-06-27 via Tripadvisor