THE PLAZA Seoul, Autograph Collection

Hotels
•
Autograph Collection
8.8 (733 reviews)
119, Sogong-ro, Jung-gu , Seoul , kr

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Cons:
Staff quality varies
Rooms need renovations
High food prices

Categories

Cleanliness
8.69
Cleanliness was generally noted as good, but some reviews mentioned tired rooms needing renovation.
Service
9.66
Multiple reviews praised the staff for being friendly and providing excellent service.
Location
9.7
Consistently referenced as a strong point, with many reviews highlighting its convenience.
Room Quality
8.15
Rooms were described as needing renovation and being small for some guests.
Amenities
9.18
Amenities such as the pool and gym were appreciated, but some noted issues with the AC.
Value for Money
8.14
Guests felt that prices did not correspond to the overall luxury experience expected.
Food and Beverage
7.69
Breakfast was mentioned as expensive relative to the overall quality.
Overall Experience
9.16
Despite some issues, guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:26

Property Description

Modern Boutique Accommodation in Central Seoul

Luxurious Rooms with Smart Features
Experience the comfort of air-conditioned rooms at The Plaza, adorned with modern design elements and equipped with automated curtains. Enjoy entertainment on a large flat-screen TV and make use of tea/coffee facilities provided in each room.

Wellness and Dining Options
Unwind at the indoor pool or work out at the fitness centre before indulging in a rejuvenating spa treatment. For dining, savor healthy Chinese cuisine at Taoyuen or relish a Mediterranean-style buffet at The Seven Square.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, parking, and access to a business centre and laundry services. Explore the vibrant city centre with ease, located just a short walk from City Hall Station. Book your stay at The Plaza for a memorable Seoul experience.

Important information:

Children under 15 years of age are not allowed in the fitness center and the sauna.
Children under 13 years of age are not allowed in the club lounge.
Indoor swimming pool, gym, and sauna are closed on the third Friday of every month.
A breakfast surcharge of 33,000KRW(Include tax & Service charge) per child, per day applies for children aged 4–11 years.
[Pool User guide]: To provide safety and comfort, the pool is available for 3 hours per stay during the summer peak season.
* Period: 3rd May-6th May, 1st July-31st August, 3rd October-9th October
[Breakfast Plan for children]: Breakfast for children is not included in the breakfast plan. Children aged 36 months to 12years old will be charged for breakfast at the hotelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People 13 years old and over stay for KRW 72,600 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 733 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 9.16
L
Li-Yu • couple • us
9
Good location
Pros:

Great location. Friendly staff. Nice room. Complimentary tickets to nearby Deoksugung Palace across the street. Walking distance to many restaurants and markets. Uber/taxi readily available and subway stop right by the hotel. We had a late departing flight and hotel happily held our bags. Didn't use fitness facilities but looked at it and it was well equipped with lap pool and good-sized gym. As a runner, I appreciated that I was able to cross the street and run to the Gyeonbokgung Palace without many crosswalks.

Cons:

I’m not sure why but the cooling system for the hotel was not operational . If you turned it on, it blew warm air into the room which made it too hot. Hotel was nice to switch us to a cooler room.

2026-03-06 • via Nuitee
J
Jane • couple • au
6
It’s okay to have a short stay in this hotel. Good selection of breakfast. Staff was great and warm. thank you
Pros:

MyeongDong is only 11mins walk from the hotel

Cons:

Unable to control heater or aircon manually. The heater was too warm for my husband and I. We ended up have to open the window to let some cool air in at night so we can sleep better after a 11 hours flight. It would dangerous to let the window open if we have a kid. Luckily we have not had any kids yet.

2026-03-03 • via Nuitee
S
Solo Traveler • solo_traveller • kr
10
2026-03-03 • via Nuitee
S
sandy • couple • gb
9
great hotel with lots of facilities and great staff . Pool fantastic
Pros:

the swimming pool was fantastic , staff helpful .

Cons:

noisy in the morning with a demonstration . Room smallish . Double rooms less good views

2026-02-27 • via Nuitee
S
Sam0777 • family_with_children • kr
10
Pros:

Всё идеально

2026-02-23 • via Nuitee
Y
Young Cheol • family_with_children • kr
8
the air is not warm enough.
Pros:

깔끔하고 위치가 좋죠

Cons:

room temp is not warm enough even through set to 25. that make air dry and not cozy.

2026-02-23 • via Nuitee
K
Kim • extended_group • kr
1
침구 뒤에서 발견된 쓰레기봉지와 화장실 내 머리카락
Pros:

위치가 좋았습니다. 그외에 장점은 모르겠어요

Cons:

청결상태. 머리카락이 나오고 침대 뒷편에서 쓰레기가 든 봉지가 발견되었습니다. 룸은 바꿔주셨지만 5성급 호텔에서 이런 일을
겪다니.. 다시는 이용하지 않을거 같습니다.

2026-02-22 • via Nuitee
A
Ahmad • solo_traveller • sa
7
Pros:

Location

2026-02-12 • via Nuitee
D
DaeHyeon • solo_traveller • kr
10
2026-02-12 • via Nuitee
H
HEE SOO • family_with_children • ae
10
2026-02-12 • via Nuitee
山口 • extended_group • jp
10
ソウルの常宿です。
Pros:

部屋もキレイでスタッフも、全員優しいです。

Cons:

特にないです。

2026-02-11 • via Nuitee
F
Florian • family_with_children • fr
8
2026-02-09 • via Nuitee
D
Derek • couple • jp
6
2026-02-08 • via Nuitee
J
josephbL2327KT • Family
10
Great location, good stay in Seoul
Pros:

The public spaces in this hotel are excellent. The staff are exceptionally polite and efficient, if not quite welcoming. The place smells incredible (there’s a whole scent museum on site). Breakfast was adequate, and expensive if not included in the room rate. The rooms are a little dated—very modern in their style, very small. Not uncomfortable. But not the height of luxury anymore. THe hotel is very well located for the main attractions—the palace complexes, the shopping areas, temples, and the night markets. The lantern festival was still in full swing while we were there, and it is very accessible from the hotel and probably my favorite thing in Seoul. We stayed here primarily because it is a Marriott property, and while the location can’t be beat there are more luxurious options.

2026-02-06 • via Tripadvisor
A
Ana • solo_traveller • es
9
Céntrico bien comunicado
Pros:

La ubicación es perfecta, muy céntrico el hotel y con todos los servicios al lado. La habitación muy bien, limpia, grande y con todo lo que se necesita. La calefacción perfecta porque tenía la temperatura ideal considerando que durante mi estancia, hacia 15ºC fuera pero entras y enseguida notaba el calor.

Cons:

Todo perfecto. No tengo nada que decir!

2026-01-28 • via Nuitee
J
Jordi • couple • es
9
Pros:

Fantastic location in front of the Seoul Plaza and stunning views of the city
Very attentive staff

Cons:

Breakfast option too pricey
Room was a bit small for a 5-star but definitely the location.

2026-01-27 • via Nuitee
A
ABE • extended_group • jp
4
あの悪臭が解消されない限り2度と宿泊しないと思います。
Pros:

ロケーションが良くスタッフも親切でした。

Cons:

洗面所の下水臭が酷く清掃スタッフに来てもらい一時的には臭さは消えましたが1時間も経たない内にまた悪臭が漂いました。洗面所を使用するたび不快でした。

2026-01-26 • via Nuitee
L
Laurence • couple • fr
5
Dessus il est vendu comme un 5 étoile Ce n est pas un 5 étoile
Pros:

Le personnel très très bien

2026-01-25 • via Nuitee
M
Michael • solo_traveller • jp
8
Cons:

Large lamps look good in the room but no good for tall people.

2026-01-25 • via Nuitee
M
Manojkumar • family_with_children • au
10
2026-01-24 • via Nuitee