THE PLAZA Seoul, Autograph Collection

Hotels
•
Autograph Collection
8.8 (733 reviews)
119, Sogong-ro, Jung-gu , Seoul , kr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Cons:
Staff quality varies
Rooms need renovations
High food prices

Categories

Cleanliness
8.69
Cleanliness was generally noted as good, but some reviews mentioned tired rooms needing renovation.
Service
9.66
Multiple reviews praised the staff for being friendly and providing excellent service.
Location
9.7
Consistently referenced as a strong point, with many reviews highlighting its convenience.
Room Quality
8.15
Rooms were described as needing renovation and being small for some guests.
Amenities
9.18
Amenities such as the pool and gym were appreciated, but some noted issues with the AC.
Value for Money
8.14
Guests felt that prices did not correspond to the overall luxury experience expected.
Food and Beverage
7.69
Breakfast was mentioned as expensive relative to the overall quality.
Overall Experience
9.16
Despite some issues, guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:26

Property Description

Modern Boutique Accommodation in Central Seoul

Luxurious Rooms with Smart Features
Experience the comfort of air-conditioned rooms at The Plaza, adorned with modern design elements and equipped with automated curtains. Enjoy entertainment on a large flat-screen TV and make use of tea/coffee facilities provided in each room.

Wellness and Dining Options
Unwind at the indoor pool or work out at the fitness centre before indulging in a rejuvenating spa treatment. For dining, savor healthy Chinese cuisine at Taoyuen or relish a Mediterranean-style buffet at The Seven Square.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, parking, and access to a business centre and laundry services. Explore the vibrant city centre with ease, located just a short walk from City Hall Station. Book your stay at The Plaza for a memorable Seoul experience.

Important information:

Children under 15 years of age are not allowed in the fitness center and the sauna.
Children under 13 years of age are not allowed in the club lounge.
Indoor swimming pool, gym, and sauna are closed on the third Friday of every month.
A breakfast surcharge of 33,000KRW(Include tax & Service charge) per child, per day applies for children aged 4–11 years.
[Pool User guide]: To provide safety and comfort, the pool is available for 3 hours per stay during the summer peak season.
* Period: 3rd May-6th May, 1st July-31st August, 3rd October-9th October
[Breakfast Plan for children]: Breakfast for children is not included in the breakfast plan. Children aged 36 months to 12years old will be charged for breakfast at the hotelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People 13 years old and over stay for KRW 72,600 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 733 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 9.16
H
HEE SOO • family_with_children • ae
10
2026-02-12 • via Nuitee
A
Ahmad • solo_traveller • sa
7
Pros:

Location

2026-02-12 • via Nuitee
D
DaeHyeon • solo_traveller • kr
10
2026-02-12 • via Nuitee
山口 • extended_group • jp
10
ソウルの常宿です。
Pros:

部屋もキレイでスタッフも、全員優しいです。

Cons:

特にないです。

2026-02-11 • via Nuitee
F
Florian • family_with_children • fr
8
2026-02-09 • via Nuitee
D
Derek • couple • jp
6
2026-02-08 • via Nuitee
A
Ana • solo_traveller • es
9
Céntrico bien comunicado
Pros:

La ubicación es perfecta, muy céntrico el hotel y con todos los servicios al lado. La habitación muy bien, limpia, grande y con todo lo que se necesita. La calefacción perfecta porque tenía la temperatura ideal considerando que durante mi estancia, hacia 15ºC fuera pero entras y enseguida notaba el calor.

Cons:

Todo perfecto. No tengo nada que decir!

2026-01-28 • via Nuitee
J
Jordi • couple • es
9
Pros:

Fantastic location in front of the Seoul Plaza and stunning views of the city
Very attentive staff

Cons:

Breakfast option too pricey
Room was a bit small for a 5-star but definitely the location.

2026-01-27 • via Nuitee
A
ABE • extended_group • jp
4
あの悪臭が解消されない限り2度と宿泊しないと思います。
Pros:

ロケーションが良くスタッフも親切でした。

Cons:

洗面所の下水臭が酷く清掃スタッフに来てもらい一時的には臭さは消えましたが1時間も経たない内にまた悪臭が漂いました。洗面所を使用するたび不快でした。

2026-01-26 • via Nuitee
L
Laurence • couple • fr
5
Dessus il est vendu comme un 5 étoile Ce n est pas un 5 étoile
Pros:

Le personnel très très bien

2026-01-25 • via Nuitee
M
Michael • solo_traveller • jp
8
Cons:

Large lamps look good in the room but no good for tall people.

2026-01-25 • via Nuitee
M
Manojkumar • family_with_children • au
10
2026-01-24 • via Nuitee
V
Vitalii • couple • ch
8
2026-01-24 • via Nuitee
F
Federico • solo_traveller • it
9
2026-01-20 • via Nuitee
E
Esther • solo_traveller • nl
6
2026-01-19 • via Nuitee
K
Kittisak • couple • th
1
2026-01-17 • via Nuitee
A
Aliyah • couple • au
9
2026-01-09 • via Nuitee
Z
ZORLU • family_with_children • jp
10
2026-01-07 • via Nuitee
S
StephyTee2019 • Family
10
100% Location and Service
Pros:

Dear Plaza Hotel Seoul Team,

I would like to express my sincere appreciation and gratitude to the wonderful staff at The Plaza Seoul for making our family stay from 22 December to 31 December such a memorable and pleasant experience.

We stayed at the hotel for a year-end holiday and to celebrate our daughter’s 8th birthday, and from the very beginning until the end of our stay, the service we received was exceptional.

I would especially like to recognize J-Yul, one of your bell staff, who consistently went above and beyond to assist us. He brought such positive energy every day and was always eager to help. We offered him tips on several occasions, but he kindly declined, saying that helping guests was simply part of his job and that he was happy to do so. His attitude truly reflects the spirit of hospitality.

Another very special mention goes to Laura Kang from customer service. I spoke with her several evenings, and she made our daughter’s birthday incredibly special. The handwritten note, thoughtful handmade hat, and birthday cake were such personal and touching gestures. She truly went the extra mile to make our daughter feel celebrated and happy, something our family will never forget.

I would also like to thank Concierge Lin Lee, who was extremely helpful when we encountered booking issues. She handled everything efficiently and also assisted us with arranging transportation, which made things much easier for our family.

While the hotel may not be the newest, the people and the level of service are absolutely second to none. That said, I would like to share some honest feedback: housekeeping consistency varied depending on the staff member. However, on certain days, the housekeeping was exceptionally meticulous and impressive. Small details—such as thoughtfully arranging my skincare items and placing a towel underneath to keep them dry—made a big difference and brought big smiles. These thoughtful touches truly stood out.

Overall, our experience at The Plaza Seoul was outstanding, and it is because of the people who work there. Thank you for creating such a warm, welcoming, and memorable stay for our family. We look forward to returning in the future.

2026-01-06 • via Tripadvisor
J
Jonathan • family_with_children • cn
9
Perfect location for city access
Pros:

The location and service with a smile. The kids play area was perfect for our child.

Cons:

The bar on LL wasn’t able to make cocktails that weren’t on the menu. The selection was a little limited.

2026-01-06 • via Nuitee