THE PLAZA Seoul, Autograph Collection

Hotels
Autograph Collection
8.8 (844 reviews)
119, Sogong-ro, Jung-gu , Seoul , kr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Cons:
Staff quality varies
Rooms need renovations
High food prices

Categories

Cleanliness
8.69
Cleanliness was generally noted as good, but some reviews mentioned tired rooms needing renovation.
Service
9.66
Multiple reviews praised the staff for being friendly and providing excellent service.
Location
9.7
Consistently referenced as a strong point, with many reviews highlighting its convenience.
Room Quality
8.15
Rooms were described as needing renovation and being small for some guests.
Amenities
9.18
Amenities such as the pool and gym were appreciated, but some noted issues with the AC.
Value for Money
8.14
Guests felt that prices did not correspond to the overall luxury experience expected.
Food and Beverage
7.69
Breakfast was mentioned as expensive relative to the overall quality.
Overall Experience
9.16
Despite some issues, guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:26

Property Description

Modern Boutique Accommodation in Central Seoul

Luxurious Rooms with Smart Features
Experience the comfort of air-conditioned rooms at The Plaza, adorned with modern design elements and equipped with automated curtains. Enjoy entertainment on a large flat-screen TV and make use of tea/coffee facilities provided in each room.

Wellness and Dining Options
Unwind at the indoor pool or work out at the fitness centre before indulging in a rejuvenating spa treatment. For dining, savor healthy Chinese cuisine at Taoyuen or relish a Mediterranean-style buffet at The Seven Square.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, parking, and access to a business centre and laundry services. Explore the vibrant city centre with ease, located just a short walk from City Hall Station. Book your stay at The Plaza for a memorable Seoul experience.

Important information:

Children under 15 years of age are not allowed in the fitness center and the sauna.
Children under 13 years of age are not allowed in the club lounge.
Indoor swimming pool, gym, and sauna are closed on the third Friday of every month.
A breakfast surcharge of 33,000KRW(Include tax & Service charge) per child, per day applies for children aged 4–11 years.
[Pool User guide]: To provide safety and comfort, the pool is available for 3 hours per stay during the summer peak season.
* Period: 3rd May-6th May, 1st July-31st August, 3rd October-9th October
[Breakfast Plan for children]: Breakfast for children is not included in the breakfast plan. Children aged 36 months to 12years old will be charged for breakfast at the hotelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Location

Guest Reviews

8.8
Based on 844 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 9.16
Y
Yolanda2491 Solo travel Louisville, Kentucky
10
Top Notch Plaza
Pros:

What an AMAZING hotel, and STAFF!!
Beyond clean. I had zero worries while staying here for my first ever trip to South Korea.
I said it once, I’ll repeat it again. The US could learn so much from hospitality, professionalism, kindness, CLEANLINESS-this hotel was spotless. And the BREAKFAST!!!!! Chef’s kiss.

Thank you, Plaza Seoul for a wonderful stay. I will be back.

2026-08-26 via Tripadvisor
V
VERA couple it
8
Ottimo hotel a Seoul
Pros:

Bell'hotel situato in una zona centrale e vicino sia alla metro sia a diversi punti di interesse a Seoul. Camere ampie e comode. La palestra è molto bella e bene attrezzata, si trova nel palazzo di fronte, si deve semplicemente attraversare la strada (con strisce pedonali), non è nulla di complicato.

2026-08-25 via Nuitee
S
Sunshinetips Family
8
Convenient hotel in quieter part of Myeong Dong
Pros:

Walking distance to main Myeong Dong shopping district via underground, and minutes away from Lotte supermarket and department store. This hotel is in the quieter part of Myeong Dong with much less bustle from tourists. The hotel itself is quite dated, with compact rooms, even the suite had limited space. Good for short stays and if you prefer dark ambience. Rooms and bathrooms are kept clean, and they are what you see on website photos. The gym is 1 minute cross the road, with more than 20 weight machines, treadmills, cycles and massages.

The hotel is also walking distance to Deoksugung Palace. Hotel staff are friendly with the reception fluent in English. Check in and out process is efficient.

2026-08-24 via Tripadvisor
Y
Yesun extended_group it
10
2026-08-24 via Nuitee
G
Giovanni family_with_children it
8
Pros:

La posizione in una zona tranquilla ma nello stesso tempo vicina alla vita notturna

2026-08-23 via Nuitee
H
Hitomi solo_traveller jp
10
冬のソナタで使われたホテルに宿泊出来て幸せ♡
Pros:

金浦国際空港からのアクセスも良く、市庁舎前という分かり易さもあり、安心してチェックイン出来ました。
翌日の一日ツアーのvoucherを忘れましたが、レセプションで印刷をしたくれたので助かりました。

Cons:

ありません。

2026-08-20 via Nuitee
K
Karuna extended_group gb
9
2026-08-20 via Nuitee
I
Ilaria extended_group it
8
Ottimo hotel per visitare Seoul
Pros:

Posizione fantastica

Cons:

Personale alla reception non troppo gentile

2026-08-16 via Nuitee
L
Lina couple au
10
2026-08-13 via Nuitee
G
Gudridur family_with_children is
10
Notaleg dvöl í alla staði og staðsetningin góð. Mæli með skoðunarferð í City Hall, sem er nálægt.
Pros:

Mjög góð þjónusta í alla staði.

Cons:

Ef ég mætti setja út á eitthvað þá eru herbergin í minna lagi en öll þægindi þó til staðar. Og eins og alls staðar, þá vantar snaga.

2026-08-13 via Nuitee
C
Charlotte family_with_children fr
10
2026-08-11 via Nuitee
V
vanessa solo_traveller us
10
Pros:

It was a beautiful hotel and it was near everything. Very easy to get around.

2026-08-04 via Nuitee
L
Laurs extended_group dk
9
2026-08-02 via Nuitee
A
AHMED FURKAN family_with_children tr
9
Pros:

İlgili personel.

Cons:

Tesiste odalar eski.

2026-07-25 via Nuitee
P
Palpeds Couples Tarrytown, New York
6
Dissappointing for Marriott Bonvoy but GREAT location!
Pros:

The only thing I would recommend about this hotel is the great location for seeing the sights and central for trains and buses. Despite an odd check-in experience which we attempted at 2 pm (check-in is usually 3 pm) which was not very friendly or informative our stay was uneventful. Apparently you are placed on a check-in queue but they don't update you so you juct have to keep checking at the desk. The bell staff were very helpful throughout our stay with directions and transportation information. It's an odd hotel layout with 2 buildings and underground. The rooms are small, a little outdated and had strange lighting fixtures. When we walked in we thought maybe we were on a risque movie set, so definitely not family friendly. As a Bonvoy Member I think I would stay at one of the other Marriott hotels next time.

2026-07-23 via Tripadvisor
P
Paweł extended_group pl
8
2026-07-23 via Nuitee
وليد solo_traveller sa
4
Pros:

الموقع ممتاز

Cons:

الغرف الفندق صغيرة جدا جدا والاثاث قديم ولا يليق بمستوى خمس نجوم وكذلك دورات المياة صغيرة وضيقة

2026-07-21 via Nuitee
M
MargotSz Family Warsaw, Mazovia Province, Central Poland
6
As for (almost?) 5 stars - disappointing
Pros:

Very convenient location. Problems with cleaning - serious (after „cleaning” bathroom you have to ask for it being re-done). Often times staff do not communicate in English. We had a room with an impressive view of a wall.

2026-07-20 via Tripadvisor
R
Rolf couple ch
10
Pros:

top location

Cons:

lights dark in the living room
curtains close automatically upon leaving the room

2026-07-20 via Nuitee
S
Sesha Murali Krishna couple in
9
2026-07-19 via Nuitee