Best Western Plus Keene Hotel

Hotels
•
Best Western Plus
7.9 (522 reviews)
401 Winchester Street , Keene , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast variety
Cons:
Maintenance issues
Parking difficulties

Categories

Cleanliness
7.4
Multiple reviews mention cleanliness positively, but noted issues like pet smell and maintenance suggest room for improvement.
Service
8.4
Reviewers consistently highlighted friendly and helpful staff.
Location
8.4
Positive sentiment about the quiet area and convenience to nearby amenities.
Room Quality
7.9
Rooms described as clean and spacious, with some minor issues mentioned.
Amenities
7.4
Pool and breakfast options received positive feedback, but some sections noted a need for updates.
Value for Money
7.9
General sentiment was that it was good value for the price, despite some concerns on pricing.
Food and Beverage
7.9
Breakfast had a variety and was well-received, though some mentioned areas for improvement.
Overall Experience
7.9
Overall positive experiences shared in reviews, indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:11

Property Description

Convenient Location
Situated just 3.2 km from downtown Keene, in southwestern New Hampshire, Best Western Plus Keene Hotel offers easy access to local attractions like Horatio Colony Museum and Keene State College.

Comfortable Accommodations
Enjoy a relaxing stay in rooms equipped with free WiFi, flat-screen TVs with cable, and the added bonus of an outdoor balcony or patio for some fresh air.

Fantastic Amenities
Start your day right with a hot buffet-style breakfast, take a dip in the indoor pool, stay active in the fitness center, or catch up on work in the business center at Best Western Plus Keene Hotel.

Book now to experience the perfect blend of comfort and convenience at Best Western Plus Keene Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests under the age of 21 can only check-in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 522 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 7.9
D
Diana • couple • us
10
We stayed during very cold and snowy whether, and the hotel was very warm and snow taken care of. The breakfast was ve
Pros:

Location, location, location.

2026-03-09 • via Nuitee
T
Timothy • solo_traveller • us
7
I'd definitely come back.
Pros:

Breakfast is very good and varied.

2026-03-02 • via Nuitee
S
Selan • family_with_children • us
9
Pros:

Room was clean, decent size (not huge, but not small), bathroom was relatively up-to-date, nothing was broken or yellowed, breakfast was actually much better than expected. Plenty of space to sit, food was higher quality than expected, and staff was attentive and helpful

Cons:

Parking spaces were really tight, and require a significant walk to get to front entrance (unless you get first two spots), facilities were clean but slight dated

2026-02-25 • via Nuitee
K
Kris • couple • us
8
Other than the pool heat issue the stay was great
Pros:

Location was good, breakfast was also good

Cons:

The heated pool was cold, to cold for a swim

2026-02-23 • via Nuitee
E
Elizabeth • extended_group • us
8
2026-02-13 • via Nuitee
M
Max • solo_traveller • us
7
Great stay. Maybe add a self checkout so that people can still spend money on the snacks
Pros:

The property was friendly and comfortable

Cons:

Front desk was not there most of the day. Bad snowstorm so all local eatery’s were closed. Could not buy snacks at the hotel as no one was there to charge us.

2026-01-30 • via Nuitee
T
Thomas • couple • us
8
Pros:

Location

Cons:

Water pressure in the room sucked

2026-01-26 • via Nuitee
W
Wayne • solo_traveller • us
8
Pros:

Clean

Cons:

The room I was assigned had no view, open the curtains I was facing the air conditioning units blocking my entire view

2026-01-26 • via Nuitee
T
Terry • couple • us
10
Excellent place to stay
Pros:

Room very clean people at desk are very friendly and we like having the back sliding door because we smoke and have pets awesome place

2026-01-20 • via Nuitee
S
Susan • extended_group • us
8
Holiday weekend, price was a little high, good experience overall
Pros:

sink clogged, was attended to right away; breakfast area was very clean and variety of food was very good

Cons:

Had a little trouble finding room

2026-01-19 • via Nuitee
M
Mary • solo_traveller • us
5
Updating and cleaning needed.
Cons:

Hallway and room had a pet smell to it. Electrical plugs were not secure. Pipe in bathroom exposed, tile not fully repaired. In general, updating and heavy duty cleaning needed.

2026-01-19 • via Nuitee
B
Barbara • family_with_children • us
7
Cons:

Bathroom door was squeaky. When anyone got up in the night to use the bathroom, the door make so much noise closing it that everyone was woken up.

2026-01-19 • via Nuitee
W
William • family_with_children • us
9
2026-01-19 • via Nuitee
B
Bobbi Jo • couple • us
10
The staff were super nice and the place was very clean!
Pros:

The staff was the BEST! It was a clean place with plenty of space in the courtyard to hang out with family! The location has everything you need in less than 10 minutes on any direction

Cons:

We thought the price was a bit high

2026-01-19 • via Nuitee
C
Chester • couple • us
9
2026-01-19 • via Nuitee
L
Laurie • extended_group • us
5
I am not sure if I would stay at this hotel again when there are others close by
Pros:

the breakfast was very delightful and had plenty of choices.

Cons:

our room had a very bad musty smell and the walls had mold mildew spots on it. the rugs felt damp too

2026-01-19 • via Nuitee
P
Patricia • couple • us
8
The price for one night too high
2026-01-19 • via Nuitee
A
Ann • couple • us
8
2026-01-19 • via Nuitee
K
Kathy • couple • us
9
Pros:

The hotel was clean, quite and located next door to a nice restaurant.

Cons:

The laundry. There was only one dryer working. The other dryer had been broken for awhile according to another guest.

2026-01-19 • via Nuitee
J
Joseph • couple • us
8
2026-01-19 • via Nuitee