The Playford Adelaide - MGallery

Hotels
MGallery
9 (2714 reviews)
120 North Terrace , Adelaide , au

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Luxurious amenities
Convenient location
Cons:
Limited food options
Cleaning service attention needed

Categories

Cleanliness
8.39
Rooms were clean and well presented.
Service
9.36
Staff were helpful and friendly throughout the stay.
Location
9.4
Great location in the central area with convenient access.
Room Quality
9.35
Rooms were luxurious and well-equipped, though some noted the bed was too soft.
Amenities
8.88
Amenities such as the pool and spa were appreciated, but food options were limited.
Value for Money
8.84
Good value for a luxurious stay, though breakfast was considered pricey.
Food and Beverage
8.39
Breakfast was delicious but options were limited for room service.
Overall Experience
9.36
Overall a fantastic stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:56

Property Description

Luxurious 5-Star Boutique Hotel in Adelaide

Convenient Location and Surroundings
Situated on vibrant North Terrace, The Playford Mgallery by Sofitel is a stone's throw away from key attractions like the Adelaide Convention Centre, Adelaide Casino, and Rundle Mall. Enjoy easy access to the lively West End and a tram ride to Glenelg Beach.

Elegant Rooms and Amenities
Indulge in classically designed rooms equipped with modern comforts such as high ceilings, marble bathrooms, and cozy bedding. Some suites even boast spa baths and kitchenettes. The hotel also offers a fitness centre, heated pool, and sauna for relaxation.

Exceptional Services and Assistance
With a 24-hour reception, valet parking, and a tour desk offering insights into local wine regions and day tours, The Playford ensures a seamless and memorable stay for every guest.

Experience luxury and convenience at The Playford Mgallery by Sofitel - book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note breakfast is an additional charge for children as follows: Children 4-12 years of age - AU 19.90 Children 13 years and over are charged at full adult prices. Children 0-3 years eat for free with an accompanying paid adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2714 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
P
Peter couple au
8
2026-05-16 via Nuitee
M
mitchwalker05 couple au
7
Was a eventful time
Pros:

The room was lovely, my partner really enjoyed the spa bath and the ability to choose a pillow to use was a very good addition that help us have a good nights sleep

Cons:

When we arrived we had to wait 40mins for our room to be ready, issue was we arrived a little after our allocated check in time, our room was ready 1hr and 40mins after after the check in time I had allocated of 1500 And for our troubles we got a complimentary house beer and house wine. I also had to pay for parking, when asked if I had a car and need to park I was never told it would cost me anything until I checked out.

2026-05-16 via Nuitee
N
Niall family_with_children au
10
Pros:

Staff are very friendly and attentive
Rooms are very spacious we had a double room with 2 kids and it was excellent.
Basement pool, sauna and spa setup is a great use of space

2026-05-16 via Nuitee
A
Aisha couple au
10
2026-05-14 via Nuitee
C
Carroll-Hughes couple au
10
Fantastic service from the staff and the room was immaculate
2026-05-14 via Nuitee
K
Kim couple au
9
Really loved the stayed & really happy that we were able to get the room with a bath we requested.
Pros:

Not too many options for in-room dinner dining but understandable if they want to encourage people to dine in the restaurant or visit local dining venues. Breakfast had a great selection.

Cons:

Enjoyed the stayed & liked late check-out but the the late check-in wasn't great for us, particularly on that occasion.

2026-05-14 via Nuitee
J
Jenni couple au
9
Fabulous and realy memorable stay at the Playford!
Pros:

Fabulous and realy memorable stay at the Playford! Out room was spacious and really well appointed, and we greatly enjoyed the food and wine downstairs. Parking just across the alleyway was really convenient.

Cons:

Our only (small) beef was that we missed housekeeping - we had been out since early and came back at around 2:30pm for a nap and our room was still not done, so we missed out. Wasn't a huge deal but surprised me that our big, expensive room was not given priority for refresh.

2026-05-12 via Nuitee
L
Lyndsay family_with_children au
9
Pros:

Great room, friendly staff
Nice breakfast - omelettes made to order :)

2026-05-12 via Nuitee
J
John couple au
10
Wish we could have stayed for longer
Pros:

Location, cleanliness,ambience,facilities, comfort were all top notch

Cons:

Nothing

2026-05-12 via Nuitee
B
Blackwell couple au
10
Amazing stay for a a short Mother’s Day weekend
Pros:

Cleanliness, amazing staff, amazing restaurant

Cons:

Having to leave

2026-05-11 via Nuitee
J
James couple au
10
Great room, great atmosphere and great location - Playford is a winner
Pros:

Great location, comfortable rooms, beautiful lobby bar

Cons:

Entrance foyer a little underwhelming

2026-05-11 via Nuitee
L
Lucy couple au
10
2026-05-10 via Nuitee
H
Hixie8 Couples
4
Very disappointed
Pros:

Necessary basics for any decent hotel are there: clean, comfortable, space to move but beds a little hard.
After having trouble navigating the QR code room service menu I dialled for assistance as instructed by the TV. Rang the shown 'assistance' number twice - no answer. Ended up using the external line to see if I could raise anyone, again trying twice. No answer. Went down to find the only person on the desk was with someone so I went to the restaurant and was cooly greeted when I described my situation, stating I just wanted to cancel the order altogether.
Next morning we discovered the crowded and understaffed breakfast area - strange considering a conference was on so one would think management would know enough to increase staff due to this. The area looks great, on several levels but the buffet area is dangerously cramped resulting in two spills we witnessed as people tried to navigate by each other with plates of food. The servers maintained a personable and friendly attitude despite the fact that they were severely outnumbered. We won't be returning and if you decide to do so, I wish you well but I strongly suggest you go elsewhere for breakfast at least.

2026-05-08 via Tripadvisor
J
Justine family_with_children gb
7
Lovely place to stay
Pros:

Well appointed and spacious room. Great swimming pool and gym. The food and service in the bar was excellent, too.

Cons:

Sadly, we ordered room service that took almost an hour to arrive and it was overcooked and cold. It was so disappointing having eaten in the bar earlier. We complained and received an apology and were offered wine which we declined. A partial refund would have been better given how terrible it was and the high price.

2026-05-08 via Nuitee
J
JF solo_traveller au
10
2026-05-07 via Nuitee
M
Mark couple au
10
Best hotel in Adelaide
Pros:

Love the place and the service

Cons:

Na

2026-05-07 via Nuitee
M
Muhsin solo_traveller au
10
Perfect
Pros:

It is really a boutique hotel.

Cons:

Just the loft room internal stairs a bit much going up and down at a while

2026-05-07 via Nuitee
N
Nestoras couple au
8
2026-05-07 via Nuitee
J
Jackie couple au
10
Very fancy loved everything
Pros:

Clean , comfortable, close to tram and city centre.

2026-05-06 via Nuitee
U
Ursula solo_traveller nz
9
2026-05-05 via Nuitee