The Playford Adelaide - MGallery

Hotels
MGallery
9 (2668 reviews)
120 North Terrace , Adelaide , au

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Luxurious amenities
Convenient location
Cons:
Limited food options
Cleaning service attention needed

Categories

Cleanliness
8.39
Rooms were clean and well presented.
Service
9.36
Staff were helpful and friendly throughout the stay.
Location
9.4
Great location in the central area with convenient access.
Room Quality
9.35
Rooms were luxurious and well-equipped, though some noted the bed was too soft.
Amenities
8.88
Amenities such as the pool and spa were appreciated, but food options were limited.
Value for Money
8.84
Good value for a luxurious stay, though breakfast was considered pricey.
Food and Beverage
8.39
Breakfast was delicious but options were limited for room service.
Overall Experience
9.36
Overall a fantastic stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:56

Property Description

Luxurious 5-Star Boutique Hotel in Adelaide

Convenient Location and Surroundings
Situated on vibrant North Terrace, The Playford Mgallery by Sofitel is a stone's throw away from key attractions like the Adelaide Convention Centre, Adelaide Casino, and Rundle Mall. Enjoy easy access to the lively West End and a tram ride to Glenelg Beach.

Elegant Rooms and Amenities
Indulge in classically designed rooms equipped with modern comforts such as high ceilings, marble bathrooms, and cozy bedding. Some suites even boast spa baths and kitchenettes. The hotel also offers a fitness centre, heated pool, and sauna for relaxation.

Exceptional Services and Assistance
With a 24-hour reception, valet parking, and a tour desk offering insights into local wine regions and day tours, The Playford ensures a seamless and memorable stay for every guest.

Experience luxury and convenience at The Playford Mgallery by Sofitel - book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note breakfast is an additional charge for children as follows: Children 4-12 years of age - AU 19.90 Children 13 years and over are charged at full adult prices. Children 0-3 years eat for free with an accompanying paid adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2668 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
D
Denise couple au
9
2026-04-17 via Nuitee
T
Taylor couple au
10
2026-04-17 via Nuitee
D
Dale solo_traveller au
1
Ripped off
Pros:

Location

Cons:

They ripped me off, paid for room with breakfast , my name only as principal traveller, and charged me $100 for an extra breakfast, I have travelled all over the world with booking . Com booking room and breakfast and never been charged for an extra breakfast, presently staying in two more locations in South Australia and have did the same booking procedure, and have breakfast for two with our accomodation.
At the Playford we arrived early, 9 am , and requested an early check in , said they would prioritise us, rang them twice during the day and both times they said yes I see you are a priorityy check-in , and we still did not check in till 3 pm, completes lies, I will never stay here again and I will be letting my travelling friends also know about our experience, I will also be contacting booking. Co directly and I am an Accor member as well.

2026-04-17 via Nuitee
R
Rachel couple au
10
Stunning place to stay, haven’t stopped telling people about it.
Pros:

Every single thing! The loveliest motel I’ve ever stayed at. Friendly staff, huge bed and bath omg!!!! Roomy, we were there three nights and could’ve stayed more!

Cons:

I loved everything - I’ll be back!

2026-04-16 via Nuitee
C
Cates solo_traveller nz
6
2026-04-16 via Nuitee
N
Natziuk couple au
10
Pros:

Everything

2026-04-14 via Nuitee
M
Matthew solo_traveller au
10
2026-04-14 via Nuitee
M
Michelle family_with_children au
7
Excellent location, clean, great gym and good pool.
Pros:

N/a

Cons:

Rooms are small and not sound proof, heard noisy kids from adjoining room

2026-04-13 via Nuitee
E
Eddie Bellamy solo_traveller au
9
Pros:

Great location. Friendly staff

Cons:

Nothing

2026-04-12 via Nuitee
L
Llavore extended_group au
10
We definitely will come back here and will recommend this hotel
Pros:

This property was very clean and really nice. We were able to check in early. We stayed here for my birthday and the staff was very kind cause they give me a birthday present during our stay. The pool and sauna were incredible and we enjoyed it.

Cons:

None

2026-04-12 via Nuitee
M
Martin solo_traveller gb
10
2026-04-11 via Nuitee
T
Teodora family_with_children au
8
Pros:

Great location. Great facilities. Yummy breakfast. Staff was very helpful.

Cons:

Non

2026-04-10 via Nuitee
P
Paul family_with_children au
7
2026-04-10 via Nuitee
K
Kathleen family_with_children au
10
Our stay was exactly what we were hoping it would be at the hotel
Pros:

The staff were extremely welcoming and the hours of the pool were the main reason for choosing this particular hotel

2026-04-10 via Nuitee
N
Natalie extended_group ch
10
2026-04-10 via Nuitee
K
Katie Horwood family_with_children au
10
Best hotel in Adelaide
Pros:

Love the breakfast, love the way u can scan the qr code near your bed and order different pillows and extras that was so cool all for free. The staff are always lovely and we love how clean it always is. The awesome Foxtel channels are great to watch all sorts of different movies. Great location as well. The spa bath in our room is next level!!!

Cons:

Nothing, we love coming to the Playford.

2026-04-09 via Nuitee
R
Ruth extended_group au
7
Comfy beds and spacious room
Pros:

Comfy beds

Cons:

Service at reception was variable

2026-04-08 via Nuitee
M
Mackenzie couple au
10
It felt luxe, relaxing and I loved our “New York Style” loft apartment room!
Pros:

The bed was so comfortable, I loved our loft room, fancy lobby & great service! Also the cleanest room I’ve ever stayed in.

2026-04-08 via Nuitee
P
Paul family_with_children nz
9
2026-04-07 via Nuitee
M
MIN-HSUAN couple au
10
Highly recommend
Pros:

Everything was great!

Cons:

None

2026-04-07 via Nuitee