Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
High prices
Uncomfortable bed

Categories

Cleanliness
8.28
General cleanliness is good, but some reviews mention issues such as old facilities and the need for improvements.
Service
9.05
Mostly positive mentions of friendly staff, although some criticisms about phone service and check-out process.
Location
9.29
Multiple reviews highlight the excellent location, close to metro and attractions.
Room Quality
8.74
Rooms are generally clean and well-maintained, but reports of uncomfortable beds.
Amenities
8.47
Offers good amenities like breakfast, but concerns with gym size and equipment condition.
Value for Money
7.73
Cited as expensive for a tourist-class hotel, influencing the score.
Food and Beverage
9.28
Breakfast and dining facilities received high praise.
Overall Experience
8.75
General sentiment is positive but some guests expressed that their expectations were not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Spacious and Stylish Rooms
Novotel Tower Bridge offers spacious and stylish rooms with comfortable queen beds, a sofa, and modern amenities. Each room features a work desk, tea/coffee-making facilities, and a private bathroom with toiletries, ensuring a comfortable stay for guests.

Dining at Keepers Bar & Kitchen
Indulge in a variety of dishes made from high-quality ingredients at Keepers Bar & Kitchen, open until midnight. Whether it's breakfast, lunch, dinner, or just a drink, guests can enjoy delicious meals in a welcoming atmosphere without having to leave the hotel.

Modern Fitness Centre and Sauna
Guests can unwind or stay active at Novotel's modern fitness centre, which includes a well-equipped gym and a relaxing sauna. Whether guests prefer a workout session or a moment of relaxation, the hotel provides facilities to cater to their needs.

Experience luxury and convenience at Novotel Tower Bridge. Book your stay now for an unforgettable London getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that there won't be any Kids entertainment until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.7
Based on 4886 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.29
Room Quality: 8.74
Amenities: 8.47
Value for Money: 7.73
Food and Beverage: 9.28
Overall Experience: 8.75
A
Alexander solo_traveller de
9
2026-05-09 via Nuitee
A
Alena family_with_children cz
9
2026-05-09 via Nuitee
I
ilham solo_traveller az
8
2026-05-09 via Nuitee
E
Eugenia family_with_children it
7
2026-05-08 via Nuitee
P
Panagiota family_with_children gr
8
2026-05-08 via Nuitee
B
Brigitte couple de
10
2026-05-05 via Nuitee
V
Vinciane couple ch
8
2026-05-05 via Nuitee
H
Harjit couple gb
10
Amazing location and the best customer service!
Pros:

Amazing location. Close to the tube and Tower Bridge.
Also, upgraded to a room with a view of the bridge… stunning!

Cons:

Breakfast was expensive!

2026-05-05 via Nuitee
J
J.B. family_with_children nl
8
2026-05-04 via Nuitee
J
JOSE LUIS solo_traveller es
9
Pros:

Ubicación y desayuno

2026-05-04 via Nuitee
B
Bartolo solo_traveller it
8
Pros:

Posizione,staff gentile, colazione ottima

Cons:

Pulizia da migliorare nelle camere, zona wellness da migliorare

2026-05-04 via Nuitee
M
Mohamed family_with_children gb
9
2026-05-03 via Nuitee
F
Francesca family_with_children it
7
Pros:

Ottima colazione letto potrebbero essere più comodi

Cons:

Pulizia da migliorare

2026-05-03 via Nuitee
C
Chiara family_with_children it
8
Buona esperienza
Pros:

Pulizia
Set caffè - bollitore
Servizi accessori ( ferro da stiro , phon )

Cons:

Toilete senza porta
Alcune prese non funzionavano
Frigo con luce psichedelica tutta notte

2026-05-03 via Nuitee
K
Karolina family_with_children pl
9
2026-05-03 via Nuitee
A
Anne family_with_children lu
8
2026-05-02 via Nuitee
S
Soufiane family_with_children fr
8
Good location, breakfast wasn’t included by default.
Pros:

Everything except the carpet in the rooms ( made me allergic for all the stay )

Cons:

the carpet in the rooms ( made me allergic for all the stay )

2026-05-02 via Nuitee
P
Paola family_with_children it
10
Pros:

Posizione perfetta vicino alla stazione della metro, camera pulitissima, letto molto comodo, colazione abbondante.

2026-05-01 via Nuitee
S
Simona solo_traveller si
9
Pros:

Super lokacija v središču mesta za ogled znamenitosti.

Cons:

/

2026-05-01 via Nuitee
C
Claudia solo_traveller at
9
Pros:

We were given a room with a wonderful view of the Tower. The staff at the reception desk were very friendly.

2026-05-01 via Nuitee