Comfort Suites Milwaukee West

I have been here several times before the only thing i didn't appreciate is i got blamed for smoking🚬 and i don't even smoke, i went to the hospital that week and unfortunately had to leave my son and husband in the hotel for the remainder days, long story short i had to pay a 2 hundred dollars smoking fee! The other thing i disagreed with is you can't get clean sheet and towels unless you turned the old ones in. I think after staying there for 2 week you should get new one everyday or at least once a week.

The AC unit in the room did not work properly. Overall, the hotel seemed run down and needed some updating.

Rooms and hallways were dirty, the entire floor we stayed on smelled like straight marijuana, but the man at the counter made sure he stressed that there was no smoking! Pool was absolutely disgusting, the water was so cloudy that you couldn’t see the bottom, don’t waste your time here!

Staff was nice and hotel was clean

Breakfast was just OK
Outside needs to get cleaned up

The staff was very nice and friendly. The property was quite and seemed safe.

The room was decent but not the cleanest. Old carpet, the room was somewhat worn but it was definitely affordable

I really liked the free continental breakfast!

Room was not cleaned good

We have been here many times, but this was probably the worst stay!

There were many issues within our room and out of our room!

In the room:
No smoke alarm-it was literally removed from the ceiling
Large sticky spots in the carpet like someone spilled soda or juice and it was never cleaned
The shampoo and conditioner bottles in the shower were empty

Out of the room:
The pool area each night had several unsupervised children
The breakfast area Saturday morning was so filthy! Sunday was a lot better. They served only eggs and bacon for hot food each day
The ice machine on the 2nd floor was out of order but must have been spitting out ice because several times there was ice all over the floor

The front desk people were very nice! We had an issue with our air bnb and booked two rooms last minute. The rooms were okay.. stains everywhere and cracked mirrors & kinda had a slight funky stench. Definitely needs updated but for the price it was a place to sleep. We didn’t really enjoy the pool but that was due to other guests.. kids running around unsafely and playing in the gym while parents sat on their phones.

The breakfast was very good. The hotel is clean, quiet, and had friendly employees.

Nice stay. Staff friendly and welcoming, good breakfast. Hotel was clean.

Rude guest set off the fire alarm

The room we were initially put in had no A/C and when we brought it to their attention they didn’t move us they just told us that “it will get cooler” it took us waiting another hour for them to finally move us. In our new room there was mold all over inside the air conditioning unit, the shower, and the floor of the bathroom. There was blood on the comforter, we only had one towel to share between the two of us and when we asked to get another one they told us we’d have to give them out dirty towels and exchange them. Overall i am extremely dissatisfied with our stay.

Beautiful room. Very clean and very comfy bed. Stayed in a king size bed suite. Exceeded my expectations.

Great customer service,

Breakfast was so good no hot tub like it said but the pool was deep clean definitely enjoyed my stay

Outdated; unclean

Room was nice, food was good.

This is a terrible hotel do not stay here fire alarms went off all night keeping my children up and this is a very a sketchy hotel with sketchy people that stay here and sketchy people that run this hotel do not recommend

An individual attempted breaking down our door to gain entry. The fire alarm continously went off all night. Buckets were catching water when it hadn't begun raining. We checked out early and fiund orher lodging to be safe