Mercure Hotel Dortmund City

Hotels
•
Mercure
7.6 (1137 reviews)
Kampstraße 35-37 , Dortmund , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.73
Several reviews mentioned issues with cleanliness and maintenance.
Service
8.2
Positive mentions of friendly staff indicate good service.
Location
9.24
Consistently praised as being central and convenient for travel.
Room Quality
7.19
Some rooms praised, but noted issues like outdated decor.
Amenities
7.72
Basic amenities provided, but some aspects (like the breakfast) could improve.
Value for Money
7.18
Mixed reviews on pricing compared to overall quality.
Food and Beverage
6.73
Breakfast options reported as insufficient and lacking variety.
Overall Experience
7.8
Average experience, with both positive and negative aspects cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:18

Property Description

Convenient Location
Mercure Hotel Dortmund City is ideally located just a 5-minute walk from the main train station, providing easy access to public transport and the city's attractions.

Comfortable Accommodation
Experience soundproofed rooms with high-speed internet, satellite TV, and spacious desks for your convenience at Mercure Hotel Dortmund City.

Great Amenities
Start your day with a varied breakfast buffet, enjoy a drink at the 24-hour bar, and make use of the free internet terminal in the lobby during your stay at Mercure Hotel Dortmund City.

To enjoy these features and more, book your stay at Mercure Hotel Dortmund City now!

Important information:

Hotel offers High Speed WiFi for 6 EUR per day, normal speed WiFi is free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1137 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 7.8
M
Michael • solo_traveller • de
8
2026-02-14 • via Nuitee
V
van de Korput • family_with_children • nl
10
2026-02-13 • via Nuitee
A
Adelina • family_with_children • ro
10
Pros:

Totul a fost foarte bine! Curățenie, personal foarte amabil, locația excelenta!

Cons:

-

2026-02-10 • via Nuitee
M
Michael • solo_traveller • de
5
Passables Mittelklasse-Hotel in der Innenstadt, aber von modernen Standards weit entfernt
Pros:

Sehr gute Lage im Herzen der Innenstadt

Cons:

Typische Einrichtung für Mercure Hotels. Veraltete Einrichtung, Möbel, Armaturen, etc. Dafür viel zu teuer!

2026-02-10 • via Nuitee
T
Therese • family_with_children • de
7
Pros:

Vielfältige Auswahl beim Frühstück und die Lage ist super.

2026-02-09 • via Nuitee
D
Doris • extended_group • de
9
2026-02-08 • via Nuitee
O
Oliver • solo_traveller • de
7
2026-01-28 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-01-28 • via Nuitee
C
Claudia • solo_traveller • de
7
Perfekt um die Stadt zu erkunden
Pros:

Das Hotel liegt direkt am Bahnhof und in der Innenstadt. Die U-Bahn-Station ist direkt vor der Tür. Das ist perfekt.

2026-01-27 • via Nuitee
A
Andrei-Cezar • family_with_children • ro
8
Pros:

We liked the location, i.e. the fact that it's right in the center of the city and very close to the train station. We liked the politeness and willingness to help of the breakfast staff.

Cons:

It's not a criticism per se, as the room was fine, but we noticed other rooms had carpet flooring, while ours had wood flooring. Perhaps our room was basic, and the others were more premium, I do not know for sure. Also, we landed in the morning, and the check-in was at 3 pm; as we were travelling with a toddler, we went to the hotel at about 1:30, and asked if we may check-in a bit earlier (it was only one hour and a half), but the receptionist or the supervisor (I don't know who she was) refused pretty bluntly. While I understand the hotel policy and was very clearly informed that check-in is at 3 pm, I had hoped for a more friendly approach, considering the above context.

2026-01-27 • via Nuitee
Y
yiğit ozan • family_with_children • tr
10
Merkezi ve hesaplı
Pros:

Çok merkezi bir konum, giriş çıkışlar çok rahat, ısıtma çok iyi

2026-01-25 • via Nuitee
P
pedro • couple • nl
7
Pros:

Lokatie

Cons:

Booking .com
Heeft ons een ander hotel gegeven dan dat wij geboekt hebben

2026-01-24 • via Nuitee
J
Jana • solo_traveller • de
10
2026-01-21 • via Nuitee
M
Martins • solo_traveller • br
10
Boa experiência
Pros:

Localização, conforto, facilidade no checkin e checkout

Cons:

O quarto não era para não fumante e tinha um cheiro leve de cigarro.

2026-01-20 • via Nuitee
P
Petra • solo_traveller • de
7
2026-01-20 • via Nuitee
A
Abdihakim • solo_traveller • de
7
It was absolutely amazing hotel in eveyside i liked every about the hotel
Pros:

The staffs were very good in welcoming and satisfy visitors need. Rooms were clean and not noisy i highly appricaite it and recommend about it.

2026-01-19 • via Nuitee
L
Leon • extended_group • de
10
2026-01-19 • via Nuitee
T
Tina • couple • de
8
Es war ein angenehmer Auftenhalt
Pros:

Die Unterkunft ist zentral in der Dortmunder City, die U-Bahn ist direkt vor der Tür. Ein paar Meter über die Straße und man steht direkt in der Dortmunder Innenstadt. Park Möglichkeiten bieten Parkhäuser in der Nähe

2026-01-19 • via Nuitee
D
Daniel • couple • de
7
2026-01-19 • via Nuitee
R
Ruta • couple • lt
7
2026-01-19 • via Nuitee