Mercure Hotel Dortmund City

Hotels
•
Mercure
7.6 (1143 reviews)
Kampstraße 35-37 , Dortmund , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.73
Several reviews mentioned issues with cleanliness and maintenance.
Service
8.2
Positive mentions of friendly staff indicate good service.
Location
9.24
Consistently praised as being central and convenient for travel.
Room Quality
7.19
Some rooms praised, but noted issues like outdated decor.
Amenities
7.72
Basic amenities provided, but some aspects (like the breakfast) could improve.
Value for Money
7.18
Mixed reviews on pricing compared to overall quality.
Food and Beverage
6.73
Breakfast options reported as insufficient and lacking variety.
Overall Experience
7.8
Average experience, with both positive and negative aspects cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:18

Property Description

Convenient Location
Mercure Hotel Dortmund City is ideally located just a 5-minute walk from the main train station, providing easy access to public transport and the city's attractions.

Comfortable Accommodation
Experience soundproofed rooms with high-speed internet, satellite TV, and spacious desks for your convenience at Mercure Hotel Dortmund City.

Great Amenities
Start your day with a varied breakfast buffet, enjoy a drink at the 24-hour bar, and make use of the free internet terminal in the lobby during your stay at Mercure Hotel Dortmund City.

To enjoy these features and more, book your stay at Mercure Hotel Dortmund City now!

Important information:

Hotel offers High Speed WiFi for 6 EUR per day, normal speed WiFi is free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1143 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 7.8
A
Andrea • solo_traveller • de
9
Grosses Zimmer, gute Lage, Personal nett und Frühstück sehr gut .
Pros:

Das Personal war total nett und hilfreich. Zimmer waren groß ,super war auch das es einen Wasserkocher gab ,das Bett war bequem .Das Frühstück war gut ,reichlich und abwechslungsreich .Die Lage es sehr gut ,da die U Bahn nur mit ein paar Schritten zu erreichen war .Der Bahnhof und auch die Westfalenhalle war schnell erreichbar .Alles in allem würde ich noch mal wieder kommen .

Cons:

Die Badewanne war zwar toll nur für eingeschränkte Personen etwas unpraktisch .Das Zimmer war gut gepflegt ,aber etwas in die Jahre gekommen.
Leider gab es keine Steckdose in Bettnähe.

2026-03-21 • via Nuitee
S
sindle • solo_traveller • gb
4
2026-03-21 • via Nuitee
R
Raphael • couple • ch
10
2026-03-19 • via Nuitee
A
Achim • extended_group • de
8
Pros:

Gutes Preis-Leistungsverhältnis

Cons:

Keine Parkmöglichkeiten. Preise im Parkhaus sind extrem teuer. Von nachmittags 14.00 Uhr bis zum nächsten Vormittag um 10.45 Uhr, 32 €.
Das ist unverschämt!!!

2026-03-12 • via Nuitee
P
Prakash • solo_traveller • in
7
Pros:

EXCELLENGT LOCATION BUT VERY EXPENSIVE

Cons:

NOTHING

2026-03-12 • via Nuitee
D
Dimitrios • couple • gr
8
2026-03-10 • via Nuitee
M
Monika • family_with_children • hu
9
2026-03-08 • via Nuitee
U
Uhlig • family_with_children • de
8
2026-03-07 • via Nuitee
T
Tony Corcoran • couple • ie
10
2026-03-07 • via Nuitee
E
Erwin • extended_group • nl
8
2026-03-07 • via Nuitee
M
Martin • extended_group • bg
5
2026-03-06 • via Nuitee
P
Philip • couple • be
9
Pros:

Locatie

2026-03-03 • via Nuitee
T
tijana • family_with_children • rs
10
Pros:

Hotel je na odlicnoj lokaciji, blizu je glavna zeleznicka stanica. Soba je bila uredna i cista sto je meni najbitnije.

2026-03-02 • via Nuitee
D
Davit • family_with_children • ge
10
Pros:

Sehr gut.

Cons:

Nichts

2026-03-02 • via Nuitee
J
JUAN • family_with_children • es
10
2026-03-02 • via Nuitee
R
Rupert • solo_traveller • de
3
Too expensive, poor quality
Cons:

The hotel is in is a rather dodgy area. The floor my room was on smelled of chemicals. The room itself was clean but run down. The bathroom needs refurbishing.
The breakfast buffet was underwhelming - no cooked breakfast, cheap food.

2026-02-27 • via Nuitee
B
Bosse • solo_traveller • de
7
2026-02-26 • via Nuitee
M
Matthias • solo_traveller • de
7
2026-02-26 • via Nuitee
J
Jörg • solo_traveller • de
8
2026-02-25 • via Nuitee
M
Marco • solo_traveller • de
10
Pros:

Alles top.
Das Zimmer war zum Hof gelegen und daher sehr ruhig.
Gutes Frühstück.
Nettes Persona.l
Guter Service.

Cons:

Alles gut.

2026-02-24 • via Nuitee