New Ambassador Hotel

Hotels
•
Rainbow Tourism Group
7.6 (52 reviews)
88 Kwame Nkrumah Ave, Harare , Harare , ZW
263-24-2708121

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
Conference space
See all facilities

Review Highlights

Pros:
Exceptional quality
No complaints

Categories

Cleanliness
7.65
Standard quality for this hotel tier.
Service
8.15
Standard quality for this hotel tier.
Location
8.15
Standard quality for this hotel tier.
Room Quality
7.65
Standard quality for this hotel tier.
Amenities
7.65
Standard quality for this hotel tier.
Value for Money
7.15
Standard quality for this hotel tier.
Food and Beverage
7.15
Standard quality for this hotel tier.
Overall Experience
7.25
Overall experience was exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:35

Property Description

Experience the charm of Harare at the New Ambassador Hotel, where comfort meets convenience.

Unbeatable Amenities
Stay connected with complimentary wireless internet throughout the hotel, and take advantage of our concierge services for all your travel needs. Enjoy a delightful meal at our on-site restaurant or relax with in-room dining at your convenience.

Ultimate Relaxation
Our 72 elegantly designed guestrooms feature private balconies, minibars, and satellite TV for your entertainment. Unwind in deep soaking bathtubs while enjoying complimentary toiletries in each private bathroom.

Perfect for Business and Leisure
With versatile conference space and a fully-equipped business center, our hotel is ideal for corporate travelers. Additionally, we offer a 24-hour front desk and an airport shuttle service to simplify your stay.

Book your getaway now to experience the best of Harare!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HRE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 52 reviews
Cleanliness: 7.65
Service: 8.15
Location: 8.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 7.25
I
Ivan Antonio • solo_traveller • za
7
Not bad
Pros:

I had a early check out, and your receptionist made sure I got a lunch box ready when leaving the hotel at 6 30 am

Cons:

The light in te toilet was like a disco, the bed was like a hammock,

2026-07-17 • via Nuitee
S
Shelton • solo_traveller • zw
1
Pros:

To be honest there was nothing impressive about my stay at Ambassador Hotel.

Cons:

The escalator was not working and the room l had was on the 4th floor. I had two big suitcases and for the money l paid my heart sank in disappointment carrying my luggage all the way up and all the way down. The first room they gave me had a flickering bathroom light that could have easily caused seizures. In the very same room the bed had no legs on one side. Across the road there were clubs that ppayed loud music for the bigger part of the night. What a waste of money it was. After complaining l was moved to another room by

2026-07-16 • via Nuitee
A
amit • couple • in
1
Pros:

Nothing. Worst property. Don’t stay here

Cons:

Nothing

2026-07-16 • via Nuitee
M
Marjorie • couple • gb
1
Needs updating and not worth the price
Pros:

Situated near all major places

Cons:

The shower cubicle had hair as if it has not been cleaned. There were no towels and when I requested I had to wait for nearly 30mins. The staff were unprofessional and not welcoming.

2026-07-14 • via Nuitee
S
Stanley • couple • gb
9
The staff was so cheerful and helpful when l arrived especially the receptionist Ruvimbo and 2 security guards keep it u
Pros:

Professional staff , although the hotel requires some renovations inside

Cons:

Close to shops and security

2026-07-13 • via Nuitee
K
Kreutz • solo_traveller • de
9
Pros:

Sehr gut

2026-07-11 • via Nuitee
E
Edson Miyanza • extended_group • zm
5
It fair
Pros:

The breakfast was okay.

Cons:

The room, the bedding's not good Quality

2026-07-08 • via Nuitee
C
Chisa • solo_traveller • au
10
2026-06-18 • via Nuitee
L
Langton • solo_traveller • zw
10
Pros:

Friendly staff, excellent environment

2026-06-16 • via Nuitee
P
prosperchinaa43 • NONE
10
Mr Prosper Chinaa
Pros:

We are pleased with the Hotel service keep the standard Up and I will advise my friends and colleagues to visit this place

2026-06-12 • via Tripadvisor
T
Taruvinga • solo_traveller • zw
5
2026-06-09 • via Nuitee
T
Taruvinga • solo_traveller • zw
5
2026-06-09 • via Nuitee
T
Tinashe • solo_traveller • pt
10
2026-06-06 • via Nuitee
R
Roberto • solo_traveller • be
10
Pros:

De mensen en het was apparently n netjes

Cons:

De netheid

2026-06-06 • via Nuitee
M
mwash1970 • NONE
10
HAPPY CUSTOMER
Pros:

Wonderful centrally located hotel with top class staff throughout. I will recommend this hotel without the slightest of hesitation.

2026-06-05 • via Tripadvisor
K
Kurai • solo_traveller • zw
2
It was cold and no hot water
Pros:

The location

Cons:

They had no hot water, I tried telling them but they said they would tell maintenance but nothing changed, no difference.

2026-06-05 • via Nuitee
B
benjamin • couple • us
6
Good stay
Pros:

Staff was very pleasant

Cons:

Dirty trays of food remained uncollected outside doors for more than 24 hrs. Air conditioner was not working despite being promised that repairs would be carried out during the day.

2026-05-31 • via Nuitee
B
Belinda • solo_traveller • be
8
Excellent location
Pros:

Great location in the center of Harare, friendly and helpful staff. Close to the shopping malls and plenty of restaurants around.
Spacious room with good WiFi, coffee maker, bottle water, television and daily cleaning. Bathroom is quite small but it has good hot shower and toiletries

Cons:

No shower curtain, if taking a shower water all over the bathroom floor. No fridge in the room.

No remote control for airconditioning. Broken toilet lid, wardrobe door can’t closed. Expensive breakfast 28 dollars for a buffet and 7 for continental

2026-05-31 • via Nuitee
T
Takudzwa • couple • zw
10
2026-05-31 • via Nuitee
S
Sekai • solo_traveller • zw
6
Pros:

They moved us to a better room when we complained about the insufficient facilities in our booked room

Cons:

Our first room did not have toilet paper and some facilities that should have been in the room. The check-in desk staff could do with being more friendly.

2026-05-28 • via Nuitee