St. Ermin's Hotel, Autograph Collection

Hotels
•
Autograph Collection
9.4 (902 reviews)
2 Caxton Street , London , gb

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Great breakfast variety
Cons:
Room temperature issues
Delayed room change upon check-in

Categories

Cleanliness
8.51
Some reviews mention issues such as room temperature and maintenance.
Service
9.98
Staff, especially Claret and Federica, received high praise for their helpfulness and support.
Location
9.52
Many guests appreciated the convenience of the hotel's central location.
Room Quality
9.27
Rooms were described as spacious and well-appointed, with one upgrade experience noted.
Amenities
9.5
Guests enjoyed the lounge area and the selection of breakfast options.
Value for Money
9.16
Prices were considered reasonable for the quality and location.
Food and Beverage
9.71
Breakfast and wedding meal quality were highlighted as exceptional.
Overall Experience
9.58
Guests consistently shared positive experiences and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Sophistication and Innovation:
Embrace sophistication and innovation at St Ermin's, where a tree-line courtyard leads you into a world of cutting-edge interior design and elegance.

Social Hub and Relaxation:
Experience a social haven at St Ermin's, where guests can mingle, surf the net, enjoy high-teas, or unwind with a good book. The dramatic ballroom exemplifies the hotel's commitment to creating a vibrant social atmosphere.

Luxurious Accommodations and Modern Amenities:
Indulge in crisp linens, stylish furnishings, and marble bathrooms in every room. Stay entertained with modern amenities like LED TVs and iPod docking stations, ensuring a comfortable and convenient stay.

Immerse yourself in the charm of St Ermin's and book your stay now to discover the perfect blend of luxury, social engagement, and modern comfort.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GBP 55 per day.

Location

Property Video

Guest Reviews

9.4
Based on 902 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.27
Amenities: 9.5
Value for Money: 9.16
Food and Beverage: 9.71
Overall Experience: 9.58
S
Semen • couple • de
8
2026-05-15 • via Nuitee
A
Audrey • family_with_children • us
10
Beautiful, peaceful, professional
Pros:

St. Ermin's continues to exceed expectations and present an excellent experience. Comfortable rooms, really good beds, cotton robes in the bathrooms, staff that can't do enough for you. This was my second visit and it did not disappoint.

Cons:

The room with 2 beds was huge, and the beds were both large queens, with a day bed tucked under one window. But they took up the entire room and there were no drawers for clothing. Just two wardrobes ... and not even a rack for the suitcase. The breakfast was wonderful as usual, but the donut we treated ourselves to was stale, so the "let's cheat and split one" opportunity was a flop. (Listen to my prissy little princess "first-world problem" LOL). Tuesday morning ... did they use leftovers from brunch? Not a deal-breaker.

2026-05-14 • via Nuitee
K
Klaus • couple • de
9
2026-05-12 • via Nuitee
R
Rodolfo • solo_traveller • it
9
Pros:

Ottimo personale, cortese e professionale. Ottima posizione, tranquilla ma molto centrale e adiacente alla metro. Camera comoda e pulita

Cons:

La doccia era molto bassa e un po scomoda

2026-05-10 • via Nuitee
S
SHINTARO • couple • jp
6
格式あるホテル、少々古い。値段相応。
Pros:

建物が歴史を感じられる。ビッグベンウェストミンスター寺院バッキンガム宮殿から歩ける。水を毎日もらえる。スタッフのほとんどがフレンドリー。月曜から木曜まではウェルカムドリンクがある。いいパブを教えてもらえた。

Cons:

充電がコンセントからしかできない。コンセントがベッドの近くにない。最寄り駅がバリアフリーでない。パディントンから遠く空港まで不便。ピカデリーサーカスなどの繁華街に一本で行けない。値段が高い。

2026-05-10 • via Nuitee
I
Indal • solo_traveller • no
9
Pros:

Ligger veldig sentralt. Kort gangavstand til BigBen og Victoria Station. Nydelig frokostbuffé.

2026-05-10 • via Nuitee
C
Caio • couple • de
10
2026-05-10 • via Nuitee
K
Katarzyna • family_with_children • pl
10
2026-05-07 • via Nuitee
M
Melissa • family_with_children • us
10
Pros:

Great location. Staff was amazing. Beautiful hotel

2026-05-07 • via Nuitee
E
ELENA • solo_traveller • es
9
2026-05-07 • via Nuitee
V
VICENTE • couple • es
9
Muy muy buen hotel
Pros:

Diseño y localización
Camas comodisimas

Cons:

Habitaciones algo escuetas

2026-05-04 • via Nuitee
Z
zahir • solo_traveller • fr
9
Pros:

L’emplacement, l’accueil et le personnels

Cons:

Juste la chambre en face de la terrasse du bar

2026-05-04 • via Nuitee
B
Başak • couple • tr
10
2026-05-04 • via Nuitee
V
Vanessa • couple • it
10
2026-05-03 • via Nuitee
S
Sara • family_with_children • be
8
Pros:

Bedden waren te klein voor 2 personen.

2026-05-03 • via Nuitee
B
Bruno • family_with_children • it
10
2026-05-03 • via Nuitee
J
Justin • couple • gb
9
Fantastic building and location
Pros:

Fantastic building and location

Cons:

Staff were mixed, some excellent and very helpful and attentive - others, for example the lady who took my bill payment on reception were rude and inconsiderate

2026-05-02 • via Nuitee
S
Sonika • family_with_children • us
8
2026-04-30 • via Nuitee
• family_with_children • us
7
2026-04-29 • via Nuitee
M
Mohammad Eltayeb • solo_traveller • nl
10
2026-04-23 • via Nuitee