Mercure Johannesburg Midrand Hotel

Hotels
•
Accor
7.4 (77 reviews)
Old Pretoria Road, Midrand, Gauteng, 1685 , Midrand , ZA
27-11-312 20 20

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Facilities

Area shuttle (surcharge)
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Cons:
Lift does not work
No water for 3 days
Horrible hotel

Categories

Cleanliness
4.86
Lift does not work and no water for 3 days.
Service
7.83
Standard quality for this hotel tier.
Location
7.87
Standard quality for this hotel tier.
Room Quality
7.82
Standard quality for this hotel tier.
Amenities
7.85
Standard quality for this hotel tier.
Value for Money
7.81
Standard quality for this hotel tier.
Food and Beverage
7.86
Standard quality for this hotel tier.
Overall Experience
7.33
Mixed feelings due to significant operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:14

Property Description

Scenic Garden Views
Take in the picturesque garden views while staying at Mercure Johannesburg Midrand Hotel. Enjoy the peaceful surroundings and relax in nature's beauty.

Convenient Amenities
Benefit from complimentary wireless internet access, concierge services, and an area shuttle to explore nearby attractions. Well-equipped for a comfortable stay.

Dining and Services
Indulge in delicious meals at Mercure Restaurant and unwind with a drink at the bar/lounge. With quality grading from TGCSA, enjoy a hassle-free stay with services like express check-in and airport shuttle.

Plan your visit to Mercure Johannesburg Midrand Hotel for a delightful experience in Johannesburg.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 77 reviews
Cleanliness: 4.86
Service: 7.83
Location: 7.87
Room Quality: 7.82
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 7.33
A
adrian
2
Pros:

Lift does not work
No water for 3 days

2025-09-16 • via Nuitee
A
adrian
2
Pros:

Horrible hotel

2025-09-11 • via Nuitee
M
Mohini
8
Slow food service but room comfortable
Pros:

I only made use of the room at night. I did not have any meals at the hotel. I did attempt to order a toasted cheese sandwich and coffee at about 11:00 in the restaurant. The order was reluctantly received. I had to leave a e cancelled 10 minutes later because the preparation of the order had not yet commenced.
The last time my toasted cheese sandwich took nearly 2 hours to arrive.

2025-04-07 • via Nuitee
W
William
10
Excellent
Pros:

It was good

2023-09-22 • via Nuitee
V
Verified traveler
6
Pros:

Carpets are dirty.

2023-08-03 • via Nuitee
P
peta jane
8
Pros:

The people were amazing.. Helpful and friendly. The room was lovely. Two issues i had was the wifi was very very slow and the tv programes were awful
Other than that i was very happy

2022-06-10 • via Nuitee
M
munyaradzi
4
Dreadful experience
Pros:

Despite the best effort of the staff I personally had a horrible experience. On my second day whilst taking my morning shower raw began coming out of the shower head and subsequently filled the whole room with a pungent smell. Thanks to the manager I was moved from room 314 to 228. Apparently it's not the first time this has happened so it maybe a serious structural issue. The final straw in on leaving the elevator was not in working order. The response was " Ah well"!!!!

2022-04-01 • via Nuitee
V
Verified traveler • family
10
Pros:

Nothing

2021-05-04 • via Nuitee
M
Maureen
10
Enjoyed my 1 night stay
Pros:

Amazing stay loved it-Maureen😄

2021-04-03 • via Nuitee
Z
Zwelibanzi
8
Mr
Pros:

Would have been perfect if it wasn't of the noises made by a group of drunken occupants.i couldn't sleep until midnight.
Otherwise breakfast was perfect
Staff friendly
Rooms clean and comfortable

2020-03-15 • via Nuitee
V
Verified traveler
8
Pros:

Great

2020-02-12 • via Nuitee
V
Verified traveler
4
Not good
Pros:

I was given an old, poor condition room. I complained and then was put in a slightly better room. Dirty shower, unfriendly reception lady. I will not be back

2019-09-25 • via Nuitee
S
Simon
8
Good, well priced business hotel.
Pros:

Always well located for business in and around the Midrand area. Only complaint is the same as that of previous stays: on weekends (in this case Friday and Saturday nights) guests arrive drunk at 1 or 2 am and make a huge noise in parking areas and passages outside rooms and the security does not seem interested in tackling this. All 3 rooms I booked for this job complained about the same thing.

2019-07-30 • via Nuitee
S
Sanjay
10
Sanjay Swami
Pros:

It was really good to stay. All hotel staff were very friendly and cooperative.

2019-07-17 • via Nuitee
N
NL
10
Bed linen quality / condition
Pros:

I found the bed linen very scratchy.

2019-07-15 • via Nuitee
V
Verified traveler • self
8
Pros:

everything is good and staff are very friendly, feel safe during stay in the hotel

2019-06-27 • via Nuitee
M
Mookho
10
Pros:

My stay was amazing, this hotel is perfect i recommend it to everyone.

2019-06-04 • via Nuitee
S
Sydney Bongani
10
Marvelous
Pros:

The stay was good but the food was very exorbitant and somehow very cold

2019-06-01 • via Nuitee
V
Verified traveler • partner
4
Pros:

A very pretty facility.The room was clean and comfortable.
But I could not sleep 3 out of 4 nights because the other guests on my floor were loud and disruptive most of the night and the staff would not make them be quiet.

2019-05-03 • via Nuitee
M
michael
8
Pros:

The hotel was value for the room rate.
TV channels could include more movie options and maybe less sport.
Never enough hangers in the wardrobe for a couple staying more than one night.

2019-04-26 • via Nuitee