Mercure Annecy Centre

Hotels
Mercure
8 (342 reviews)
26 Rue Vaugelas , Annecy , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.14
Cleanliness is an issue within the hotel, reported as inadequate by guests.
Service
8.61
Generally good service, although some guests found the staff cold and unhelpful.
Location
8.65
Well-located for exploring the area, guests praised the location highly.
Room Quality
7.6
Some rooms are small and not as advertised, but comfortable beds were appreciated.
Amenities
8.13
Free minibar and thoughtful provisions like water dispensers noted positively.
Value for Money
8.09
Overall value perceived as fair given the location and amenities.
Food and Beverage
8.64
Breakfasts were reported as good and tasty, contributing to positive reviews.
Overall Experience
8.11
Guests had varied experiences but generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:31

Property Description

Luxurious Accommodation in the Heart of Annecy

Comfortable Rooms with Modern Amenities: Enjoy air-conditioned rooms with a courtesy tray, flat-screen TV, and free WiFi.

Delicious Breakfast Options: Start your day with a buffet breakfast in the breakfast room or opt for a continental breakfast in your room. Need to rush? Grab an express breakfast!

Convenient Location and Parking: Just steps away from the lake, old city, and the TGV train station. With Geneva International Airport nearby and public parking close by, your stay at Mercure Annecy Centre is both comfortable and convenient. Ready to experience the charm of Annecy? Book your stay now!

Important information:

The hotel has a partnership with a public car park. It is accessible with height restrictions (6.2 feet / approximately 6.2 feet). It is free between 19:00 and 08:00 and at extra charge during the day.

Please note that children under 12 years old can enjoy breakfast for free.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 342 reviews
Cleanliness: 6.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
M
Marion solo_traveller fr
7
Pros:

Emplacement

Cons:

Hall petit / pas autres espaces que la chambre

2026-04-03 via Nuitee
Y
Yunus Emre solo_traveller tr
10
2026-04-03 via Nuitee
C
Claire extended_group fr
10
Hôtel confortable et bien situé avec un personnel agréable et professionnel
Pros:

Le buffet du petit déjeuner était varié avec des produits locaux de qualité.

Cons:

La salle du petit déjeuner est un peu juste pour le nombre de clients.

2026-03-30 via Nuitee
S
Silvia couple it
8
2026-03-29 via Nuitee
A
Achraf couple be
5
Never again
Pros:

Rien

Cons:

Chambre petite , personnel on dirais qu’on les dérange
Heuresement que c’était que une nuit

2026-03-29 via Nuitee
J
Jean Jacques family_with_children pf
8
Pros:

La proximité de la vieille ville et dulac, durant le carnaval vénitien

Cons:

Salle petit déjeuner étroite
Pas de chauffage individuel dans la salle de bain

2026-03-28 via Nuitee
J
Jean-Paul solo_traveller fr
5
2026-03-16 via Nuitee
N
N. Sinan extended_group tr
9
Great location
Pros:

Excellent location, room size and breakfast were good. Staff was fiendly.

Cons:

Room equipment needs renovation a bit.

2026-03-13 via Nuitee
L
Lola solo_traveller fr
10
Pros:

Emplacement parfait, chambre propre. Et personnel très accueillant, souriant, et sympathique

2026-03-09 via Nuitee
D
Diana couple br
10
2026-03-03 via Nuitee
D
Doris extended_group ch
5
Je ne conséil pas cet hôtel
Cons:

J"ai demandé une Douche, au lieu d'une baignoire. I'll n'avait pas.
Les grands éscaliers pour arriver à la reception.
Pour le p. Déjeuner il faut s'annoncer le soir.
Les toilettes beaucoup trop bases etlpas deux serviettes par personne. La dame à la reception pas très aimable.

2026-03-02 via Nuitee
P
Pierre solo_traveller fr
9
Excellent rapport qualité/prix, hôtel idéalement situé
2026-02-25 via Nuitee
D
Daniel couple lu
8
2026-02-14 via Nuitee
A
Awa couple fr
10
2026-02-14 via Nuitee
J
jennifer family_with_children fr
6
2026-02-13 via Nuitee
M
Melanie couple fr
8
2026-02-10 via Nuitee
M
mateo solo_traveller fr
10
2026-02-10 via Nuitee
J
Jonas couple ch
9
Week-end en amoureux…
Pros:

Le buffet titres bien présenté

Cons:

Rien

2026-02-08 via Nuitee
J
Julius couple fr
7
2026-01-26 via Nuitee
T
taghreed couple sa
9
اقامه جميله
Pros:

الموقع الجغرافي و تعاون الطاقم و المواقف السيارات متوفره بملبلغ رمزي

Cons:

الغرف ضيقه جدا

2026-01-21 via Nuitee