Mercure Annecy Centre

Hotels
•
Mercure
8 (335 reviews)
26 Rue Vaugelas , Annecy , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.14
Cleanliness is an issue within the hotel, reported as inadequate by guests.
Service
8.61
Generally good service, although some guests found the staff cold and unhelpful.
Location
8.65
Well-located for exploring the area, guests praised the location highly.
Room Quality
7.6
Some rooms are small and not as advertised, but comfortable beds were appreciated.
Amenities
8.13
Free minibar and thoughtful provisions like water dispensers noted positively.
Value for Money
8.09
Overall value perceived as fair given the location and amenities.
Food and Beverage
8.64
Breakfasts were reported as good and tasty, contributing to positive reviews.
Overall Experience
8.11
Guests had varied experiences but generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:31

Property Description

Luxurious Accommodation in the Heart of Annecy

Comfortable Rooms with Modern Amenities: Enjoy air-conditioned rooms with a courtesy tray, flat-screen TV, and free WiFi.

Delicious Breakfast Options: Start your day with a buffet breakfast in the breakfast room or opt for a continental breakfast in your room. Need to rush? Grab an express breakfast!

Convenient Location and Parking: Just steps away from the lake, old city, and the TGV train station. With Geneva International Airport nearby and public parking close by, your stay at Mercure Annecy Centre is both comfortable and convenient. Ready to experience the charm of Annecy? Book your stay now!

Important information:

The hotel has a partnership with a public car park. It is accessible with height restrictions (6.2 feet / approximately 6.2 feet). It is free between 19:00 and 08:00 and at extra charge during the day.

Please note that children under 12 years old can enjoy breakfast for free.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 335 reviews
Cleanliness: 6.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
D
Diana • couple • br
10
2026-03-03 • via Nuitee
D
Doris • extended_group • ch
5
Je ne conséil pas cet hôtel
Cons:

J"ai demandé une Douche, au lieu d'une baignoire. I'll n'avait pas.
Les grands éscaliers pour arriver à la reception.
Pour le p. Déjeuner il faut s'annoncer le soir.
Les toilettes beaucoup trop bases etlpas deux serviettes par personne. La dame à la reception pas très aimable.

2026-03-02 • via Nuitee
P
Pierre • solo_traveller • fr
9
Excellent rapport qualité/prix, hôtel idéalement situé
2026-02-25 • via Nuitee
D
Daniel • couple • lu
8
2026-02-14 • via Nuitee
A
Awa • couple • fr
10
2026-02-14 • via Nuitee
J
jennifer • family_with_children • fr
6
2026-02-13 • via Nuitee
M
Melanie • couple • fr
8
2026-02-10 • via Nuitee
M
mateo • solo_traveller • fr
10
2026-02-10 • via Nuitee
J
Jonas • couple • ch
9
Week-end en amoureux…
Pros:

Le buffet titres bien présenté

Cons:

Rien

2026-02-08 • via Nuitee
J
Julius • couple • fr
7
2026-01-26 • via Nuitee
T
taghreed • couple • sa
9
اقامه جميله
Pros:

الموقع الجغرافي و تعاون الطاقم و المواقف السيارات متوفره بملبلغ رمزي

Cons:

الغرف ضيقه جدا

2026-01-21 • via Nuitee
C
Christian • couple • fr
8
Pros:

Très réactif nous avons pu prendre une chambre au dernier moment. Très bon rapport qualité prix et confortable.

Cons:

La chambre étais un peu petite

2026-01-19 • via Nuitee
L
ludovic • family_with_children • fr
8
Pros:

L'emplacement

Cons:

Rien

2026-01-12 • via Nuitee
H
Hanane • solo_traveller • fr
9
2026-01-11 • via Nuitee
S
Sonia Di Pietrantonio • family_with_children • fr
8
Pros:

La gentillesse du personnel
L emplacement géographique

Cons:

Le manque de propreté dans la chambre (moquette au sol non aspiree les 2 jours...)
La housse de protection du matelas qui glisse et retire le drap (qui n est pas un drap housse d ailleurs). Tres désagréable de dormir dans un lit toujours froissé et sans drap qui ne tienne sous le moindre mouvement

2026-01-10 • via Nuitee
J
Jean-Philippe • couple • fr
10
Un séjour agréable et sans soucis
Pros:

Le confort inégalé des chambres

Cons:

Rien

2026-01-06 • via Nuitee
E
EL HADI • couple • dz
7
2026-01-05 • via Nuitee
S
Samang Johanne • couple • fr
3
Déçue de cette établissement du groupe Accor
Pros:

L’emplacement

Cons:

La vue de la chambre donnait sur un mur avec des mégots en face. C’était très sombre

2026-01-04 • via Nuitee
A
Andreea • couple • ro
5
Cons:

Foarte frig in camera,termostatul nu putea fi reglat la mai mult de 23 grade
Camera foarte neincapatoare
Toaleta a fost separat de baie

2026-01-04 • via Nuitee
C
Catherine • family_with_children • it
3
Pros:

The staff were wonderful

Cons:

Cleanliness of the room and very old decor

2026-01-04 • via Nuitee