Mercure Annecy Centre

Hotels
Mercure
8 (389 reviews)
26 Rue Vaugelas , Annecy , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.14
Cleanliness is an issue within the hotel, reported as inadequate by guests.
Service
8.61
Generally good service, although some guests found the staff cold and unhelpful.
Location
8.65
Well-located for exploring the area, guests praised the location highly.
Room Quality
7.6
Some rooms are small and not as advertised, but comfortable beds were appreciated.
Amenities
8.13
Free minibar and thoughtful provisions like water dispensers noted positively.
Value for Money
8.09
Overall value perceived as fair given the location and amenities.
Food and Beverage
8.64
Breakfasts were reported as good and tasty, contributing to positive reviews.
Overall Experience
8.11
Guests had varied experiences but generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:31

Property Description

Luxurious Accommodation in the Heart of Annecy

Comfortable Rooms with Modern Amenities: Enjoy air-conditioned rooms with a courtesy tray, flat-screen TV, and free WiFi.

Delicious Breakfast Options: Start your day with a buffet breakfast in the breakfast room or opt for a continental breakfast in your room. Need to rush? Grab an express breakfast!

Convenient Location and Parking: Just steps away from the lake, old city, and the TGV train station. With Geneva International Airport nearby and public parking close by, your stay at Mercure Annecy Centre is both comfortable and convenient. Ready to experience the charm of Annecy? Book your stay now!

Important information:

The hotel has a partnership with a public car park. It is accessible with height restrictions (6.2 feet / approximately 6.2 feet). It is free between 19:00 and 08:00 and at extra charge during the day.

Please note that children under 12 years old can enjoy breakfast for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 389 reviews
Cleanliness: 6.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
M
Marisa couple ca
8
Easy accesses for a weekend getaway.
Pros:

The location is the best, especially if arriving by train. There are plenty of restaurants and cafes within walking distance. The walk to the old town and the lakeside was a easy walk. The reception staffs were friendly and helpful.

Cons:

The property looked and felt a bit dated for a 4 stars category hotel.

2026-06-27 via Nuitee
G
Gatien couple fr
5
2026-06-25 via Nuitee
R
RABEA solo_traveller fr
7
bien
Pros:

proximité et propretél

Cons:

Ma chambre de grenier trop étroite, révéillée très tôt car rideau pas trés occultant

2026-06-23 via Nuitee
O
Odile couple fr
4
Très moyen
Pros:

L’emplacement

Cons:

Pas de grande fenêtre pas de machine à café dans la chambre
Beaucoup trop cher
Petit déjeuner catastrophique : l’ensemble non qualitatif

2026-06-23 via Nuitee
F
Farah couple fr
10
2026-06-23 via Nuitee
B
Brian couple gb
8
2026-06-23 via Nuitee
M
Meriem couple fr
5
Je le recommande pas
Pros:

Rien

Cons:

Le lit était très petit et nos jambes dépassaient. Le petit-déjeuner n’était pas très varié ni très copieux. De plus, la salle à manger était trop petite par rapport au nombre de clients.

2026-06-21 via Nuitee
D
DERQUE couple fr
10
Très très bien, très bon, rapport qualité prix
Pros:

Personnel, super sympa, emplacement de l’hôtel numéro un près du centre historique. On peut se garer facilement de surcroît. Ils ont une convention avec le parking pour que celui-ci soit gratuit la nuit.
Franchement très bon séjour, je remercie Booking et je remercie l’hôtel.

2026-06-21 via Nuitee
S
Stephane couple fr
5
2026-06-20 via Nuitee
F
fabrice solo_traveller fr
7
2026-06-20 via Nuitee
R
Rhiannon couple gb
8
Close to everything and very clean.
Pros:

The hotel was close to everything and the staff were really friendly, there was a water station downstairs to refill water and get hot chocolate/ coffee which we really liked.

Cons:

Nothing!

2026-06-17 via Nuitee
E
emmanuelle solo_traveller fr
8
Pros:

Au centre-ville avec toutes les commodités autour, parking proche de l'hôtel et nuitée prise en charge.

2026-06-16 via Nuitee
L
Luigi extended_group it
8
Pros:

Accogliente , gentili , puliti

2026-06-08 via Nuitee
M
Maria Concetta solo_traveller it
10
Pros:

Personale gentilissimo

Cons:

Manca un set bagno

2026-06-01 via Nuitee
T
Thibault couple ch
8
Hôtel idéal pour escapade à Annecy
Pros:

Très bon emplacement en centre ville, proche des restos, des commerces et du lac. Rabais de nuit du parking très apprécié et surclassement de la chambre au top ! Le personnel agréable et disponible. Chambres bien insonorisées.

Cons:

L’accès aux toilettes trop étroit pour une personne de corpulence normale alors pour une personne de forte corpulence ça doit être compliqué.

2026-05-29 via Nuitee
L
Laurent38130 couple fr
9
Petite échappée annécienne :-)
Pros:

accueil au top et emplacement impeccable à 5 mn de la vieille ville !

2026-05-26 via Nuitee
L
Lucie couple fr
8
Pros:

chambre neuve
calme
vue sur une cour intérieure
toilettes séparées
parking gratuit la nuit

Cons:

chambre peu lumineuse

2026-05-26 via Nuitee
Y
Yuri couple br
7
Pros:

Hotel confortável, ponto excelente

2026-05-22 via Nuitee
C
Camille couple fr
8
2026-05-21 via Nuitee
V
Virginie couple fr
9
2026-05-21 via Nuitee