Mercure Annecy Centre

Hotels
•
Mercure
8 (423 reviews)
26 Rue Vaugelas , Annecy , FR
+33 4 50 45 59 80

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Hiking
Lift / Elevator
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Review Highlights

Pros:
Good breakfast
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.14
Cleanliness is an issue within the hotel, reported as inadequate by guests.
Service
8.61
Generally good service, although some guests found the staff cold and unhelpful.
Location
8.65
Well-located for exploring the area, guests praised the location highly.
Room Quality
7.6
Some rooms are small and not as advertised, but comfortable beds were appreciated.
Amenities
8.13
Free minibar and thoughtful provisions like water dispensers noted positively.
Value for Money
8.09
Overall value perceived as fair given the location and amenities.
Food and Beverage
8.64
Breakfasts were reported as good and tasty, contributing to positive reviews.
Overall Experience
8.11
Guests had varied experiences but generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:31

Property Description

Luxurious Accommodation in the Heart of Annecy

Comfortable Rooms with Modern Amenities: Enjoy air-conditioned rooms with a courtesy tray, flat-screen TV, and free WiFi.

Delicious Breakfast Options: Start your day with a buffet breakfast in the breakfast room or opt for a continental breakfast in your room. Need to rush? Grab an express breakfast!

Convenient Location and Parking: Just steps away from the lake, old city, and the TGV train station. With Geneva International Airport nearby and public parking close by, your stay at Mercure Annecy Centre is both comfortable and convenient. Ready to experience the charm of Annecy? Book your stay now!

Important information:

The hotel has a partnership with a public car park. It is accessible with height restrictions (6.2 feet / approximately 6.2 feet). It is free between 19:00 and 08:00 and at extra charge during the day.

Please note that children under 12 years old can enjoy breakfast for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8
Based on 423 reviews
Cleanliness: 6.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
L
Lehmann • couple • ch
8
2026-10-12 • via Nuitee
P
Perera Francisco • solo_traveller • es
6
Pros:

La amabilidad del recepcionista y la ubicación.
La cama era comoda y la habitación estaba limpia.

Cons:

No es un hotel de 4 estrellas , le doy 2 estrellas y va bien.
Es muy básico

2026-10-11 • via Nuitee
K
Kiss • family_with_children • fr
8
2026-10-10 • via Nuitee
C
Christian • solo_traveller • fr
6
Great value for money in the heart of the town.
Pros:

Staff were attentive and friendly. There was a good selection for breakfast.
Location was perfect, near to the station and city centre, old town.

Cons:

Doors could all do with painting as lots of chipped edges and areas so looks tired.

2026-10-09 • via Nuitee
J
Julie • solo_traveller • fr
4
Pros:

La literie très confortable par contre la chambre pour 610 euros pour deux personnes et 2 nuit ...
Salle de bain pas propre , poussière, et le strict minimum

2026-09-19 • via Nuitee
C
Caroline • couple • fr
9
Très bon moment, bon hôtel
Pros:

L’emplacement idéal au centre d’Annecy, à proximité de tout et le personnel très sympathique (ménage, accueil journée/nuit)

Cons:

Peut-être un petit manque de propreté dans la chambre. Toile d’araignée assez impressionnante et pas de savon dans la douche durant tout le séjour.

2026-09-18 • via Nuitee
J
Jena • solo_traveller • au
9
2026-09-17 • via Nuitee
A
ALEXANDRA • solo_traveller • uy
10
2026-09-16 • via Nuitee
G
GÜLÇİN • extended_group • tr
2
Pros:

otelden içeri girdiğinizde odalarda dahil olmak üzere çok kötü bir koku vardı

2026-09-16 • via Nuitee
S
Silvan • solo_traveller • ch
8
2026-09-13 • via Nuitee
L
Lise • couple • fr
10
2026-09-10 • via Nuitee
S
Stuart • couple • gb
8
2026-09-10 • via Nuitee
O
OMAR • solo_traveller • es
2
Mauvaise expérience au sein de l’hotel
Cons:

Petit dejeuner fatal

2026-09-07 • via Nuitee
C
Cyrille • solo_traveller • fr
6
Pratique pour son emplacement, mais cher pour la qualité/surface.
Pros:

L'emplacement est super pour tout faire à pied. Le parking à proximité est pratique.
Smart TV et belle douche.

Cons:

Chambre très petite, lit très petit.
Minuscule fenêtre donc peu de lumière naturelle et de vue sur l'extérieur.
Espaces communs un peu vieillots.

2026-09-06 • via Nuitee
F
Fernandes • couple • fr
9
Super hôtel, très bon accueil
Pros:

L’accueil et le service était top !

2026-09-05 • via Nuitee
M
Maria • solo_traveller • at
7
Pros:

Netter junger Nann Mann an der Rezeption, ein typisches Stadthotel, kleine Zimmer, sehr hellhörig, sehr lieblos.
Parken im etwas entfernden Parkhaus

Cons:

Waren auf der Durchreise würde keinen längeren Aufenthalt machen

2026-09-01 • via Nuitee
C
Camille • solo_traveller • fr
8
Pros:

J’ai particulièrement apprécié le confort de la literie, ainsi que la propreté de la salle de bain.

Cons:

J’ai pu regretter le choix assez limité de produits de toilette mis à disposition

2026-09-01 • via Nuitee
R
Roberto • couple • mx
10
2026-08-31 • via Nuitee
G
Giulia • couple • fr
10
2026-08-25 • via Nuitee
P
Patrick • extended_group • fr
8
2026-08-24 • via Nuitee