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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Pets allowed
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Secured parking
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Fishing nearby
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Water sports equipment
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Explore the Berkshires
Located in the foothills of the Berkshire Mountains, The Black Swan Lee - Lenox offers easy access to top attractions like Tanglewood Music Festival and Norman Rockwell Museum. Enjoy outdoor activities at Laurel Lake and nearby golf courses and ski slopes.
Dine and Unwind
Indulge in a meal or cocktail at the Bombay Bar & Grill while admiring the sunset over the lake. After a day of exploring the Berkshires, relax and recharge at this serene location.
Modern Amenities
Experience comfort in spacious non-smoking rooms equipped with modern amenities like refrigerators, Keurig coffee makers, and whirlpool bathtubs. Stay connected with free Wi-Fi and enjoy the convenience of free local calls during your stay.
Book your stay at The Black Swan Lee - Lenox, Ascend Hotel Collection for a memorable Berkshires getaway.
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Very good location by the lake. Near amenities in Lee and Lennox. Indian restaurant was excellent
Nothing really
The location was good (pretty lake, right on the highway, close to Lenox and Lee). The Indian restaurant in the hotel was amazing. The staff were all very nice. The free coffee machine and large tea selection were a nice touch!
The bed and pillows were both much more comfortable than the typical hotel.
I liked the place, so these are kind of knit picks:
The breakfast was basic (hard boiled eggs, microwave sandwiches, pancakes from a machine, etc). Would be nice to have a nutritious option other than hard boiled eggs.
The fitness center was very minimal (no cable machine, no dumbbells between 25 and 50 lb, no barbell or squat rack).
Both were fine for the price though :)
Great hotel for passing thru the area. I sat on the chairs outside and watched the lake shimmer. Beautiful. My room was great. I was fully aware how and why I booked. My goal was to go to the Norman Rockwell Museum which was very close. The Mint restaurant inside was very good.
The young man at check in desk said I had booked with a third party so I had the cheapest room about 5 times. I wasn’t sure if it was a warning or my deal was too good. The room was fine. I had asked if it faced the lake. It didn’t which was fine cuz I sat on the lake. The included breakfast was slim. They did have free fruit.
Proximité et vue sur lake
Pas de possibilité de randonnée autour car toutes les propriétés sont privées
Charming location on the lake and a really good Indian restaurant on site, which was such a pleasant surprise.
Personally, I found the beds a bit hard and thought the breakfast was mediocre. But those aren’t real issues and I enjoyed my stay.
Convenient location for visiting the Berkshires.
Nothing
It was a nice place with a balcony looking out over the water. Would definitely stay there again
Clean, convenient and affordable
Beautiful views, excellent breakfast, comfortable room, helpful staff, and incredible on-site restaurant!
Some of the facility (hallways, stairs especially) could use some love/ renovations. But fine for a family hotel!
The whole experience was great. Very nice facility with great amenities. The restaurant was very good. Great staff.
No parking for a trailer
Pokój czysty, przytulny. Byłem tylko na jedną noc, ale wrażenie pozostawił dobre.
Troszkę mały wybór na śniadaniu.
Breakfast was okay. The view of the lake while we ate breakfast was beautiful. Room was clean and bed comfortable.
More hot choices for breakfast- scrambled eggs and sausage for example.
Clean, quiet and comfortable. Within walking distance of a lovely small town. Not far from the turnpike.
No elevator could be an issue for some.
It’s very easy to get to relatively closer to everything
If you use some updating
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