Novus Plaza Hodelpa

Hotels
9.2 (249 reviews)
Calle El conde, Esq. Hostos , Santo Domingo , do

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Cons:
Cleanliness issues
Room malfunctions

Categories

Cleanliness
8.52
The presence of insects and odors was noted, which affected the cleanliness perception.
Service
10
Staff described as pleasant and attentive, but some operational issues were noted.
Location
10
Multiple reviews highlighted the excellent location, especially within the Zona Colonial.
Room Quality
8.02
Significant issues mentioned regarding malfunctioning appliances and room size.
Amenities
8.52
Amenities mentioned but with significant issues regarding functionality.
Value for Money
9.52
Some discrepancies in charges noted, impacting perceived value.
Food and Beverage
9.02
Breakfast was praised but disappointments noted with other aspects.
Overall Experience
10
Positive location and attentive staff contributed positively but overshadowed by operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:48

Property Description

Conveniently Located in Santo Domingo Novus Plaza Hodelpa offers air-conditioned rooms, a fitness centre, free WiFi, and a terrace. Guests can enjoy the convenience of a tour desk, luggage storage, and a 24-hour front desk.

Comfortable Rooms and Amenities Each room is equipped with a desk, flat-screen TV, private bathroom with free toiletries, and a safety deposit box for valuables.

Explore Nearby Attractions Situated near Montesinos, Punta Torrecillas Beach, and Puerto Santo Domingo, guests can easily visit popular points of interest. With La Isabela International Airport just 19 km away, the hotel also provides a paid airport shuttle service for a hassle-free stay.

Book your stay at Novus Plaza Hodelpa for a memorable experience in Santo Domingo!

Important information:

Valid IDs at check-in only: Passports or Dominican ID cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 249 reviews
Cleanliness: 8.52
Service: 10
Location: 10
Room Quality: 8.02
Amenities: 8.52
Value for Money: 9.52
Food and Beverage: 9.02
Overall Experience: 10
P
Pelayo • couple • us
8
Muy bien en general
Pros:

El desayuno y la ubicación exelentes, el precio de acuerdo a el hotel

Cons:

Que no oliera a humedad

2026-04-15 • via Nuitee
C
Carlos • couple • do
7
2026-04-13 • via Nuitee
A
antonio • couple • it
9
Pros:

Centralissima

2026-04-10 • via Nuitee
V
Viles • couple • es
10
2026-04-10 • via Nuitee
T
Thais • solo_traveller • ve
9
2026-04-06 • via Nuitee
E
Eklund • solo_traveller • se
10
2026-04-06 • via Nuitee
A
Allan • solo_traveller • hu
7
Pros:

Very good location, friendly staff, nice breakfast. I had a good time in the hotel

Cons:

It took a couple of minutes for me to have hot water on the shower. The television wasn't working

2026-04-06 • via Nuitee
M
Merry • couple • mq
8
Séjour correcte dans l'ensemble en site urbain....
Pros:

La disponibilité du réceptionniste pendant mon séjour..

Cons:

La propreté des lieux...

2026-03-31 • via Nuitee
F
Flores • couple • do
7
2026-03-27 • via Nuitee
R
Ricardo Sozzi • solo_traveller • br
8
boa como nos últimos vários anos.
Pros:

Café normal e simples. Sem manterem aquecidos

Cons:

tem que ensinar as atendentes, que brasileiro gosta de café quente, elas não mantem o leite aquecido, como em outros hoteis.

2026-03-24 • via Nuitee
E
Edana • family_with_children • pe
9
Pros:

La atención y ubicacion

2026-03-14 • via Nuitee
R
Ricardo Sozzi • solo_traveller • br
9
Boa estadia
Pros:

Localização

Cons:

Falta de interruptor de luz na cabeceira da cama

2026-03-02 • via Nuitee
R
Radhames • couple • us
10
2026-02-25 • via Nuitee
R
Robert • couple • cy
10
2026-02-24 • via Nuitee
D
Darlene • solo_traveller • do
1
Don't bother!
Pros:

Wifi is good, breakfast is decent

Cons:

Rooms are very small and old, ridiculous set up. Moved my room and then also gave room electronic key to another person. So much for safety!!! Housekeeping didnt clean as room was "empty". And NO hot water

2026-02-22 • via Nuitee
B
Bienvenida • couple • us
8
Staff were friendly, but dint like the view from my window..
Pros:

Good location

Cons:

A bad smell in the room.

2026-02-11 • via Nuitee
M
maria elena • couple • mq
5
2026-02-08 • via Nuitee
T
Thais • solo_traveller • fr
4
2026-01-28 • via Nuitee
H
HECTOR • couple • do
9
Bien
Pros:

Calidad precio

Cons:

Las habitaciones tiene olor a guardado

2026-01-28 • via Nuitee
R
Riveros • couple • cl
8
Pros:

Buenisima atención felicitaciones a su personal

Cons:

Humedad en las habitaciones

2026-01-25 • via Nuitee