Best Western Plus Plattsburgh

Hotels
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Best Western Plus
8.8 (684 reviews)
446 Route 3 , Plattsburgh , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
High price complaints
Noisy dogs in nearby rooms
Bed bugs reported

Categories

Cleanliness
7.44
Multiple guests mentioned issues such as dirty carpets, moisture odors, and overall lack of cleanliness.
Service
9.41
Many reviews highlighted friendly and accommodating staff.
Location
9.45
Guests appreciated the convenience of the location near the airport and local restaurants.
Room Quality
8.9
Rooms were described as large and comfortable, though some maintenance issues were noted.
Amenities
8.93
Positive sentiments about the pool and breakfast options were noted across several reviews.
Value for Money
8.89
While some felt the price was high, many found good value for the amenities offered.
Food and Beverage
8.44
Breakfast received good reviews for variety, despite some complaints about individual experiences.
Overall Experience
8.91
Overall, guests rated their experience positively, with the exception of specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Convenient Shuttle Service and On-Site Dining:
This New York hotel offers a complimentary shuttle to the airport and nearby transportation hubs. Guests can dine at the on-site restaurant, The 99 Pub and Restaurant, for a taste of American cuisine in a casual setting.

Relaxing Amenities and Entertainment Options:
Unwind in the indoor heated pool or break a sweat at the 24-hour gym. For entertainment, guests can enjoy the game room, perfect for some friendly competition during their stay.

Modern Rooms with Essential Amenities:
Each spacious room at Best Western Plus Plattsburgh is equipped with a microwave, fridge, K cups, and coffee maker. Stay connected with free Wi-Fi and catch up on your favorite shows on the cable TV provided. A work area is also available for your convenience.

Experience comfort and convenience at Best Western Plus Plattsburgh - book your stay now for a memorable trip!

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The shuttle service is available for registered guests only. Please contact the hotel directly for service hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 684 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
G
Guy • family_with_children • ca
9
2026-03-13 • via Nuitee
K
kirsten • family_with_children • us
10
2026-03-09 • via Nuitee
A
Audrey • family_with_children • ca
10
Pros:

Nous y allons 1-2 fois par an et toujours bien servi et propre. Nous apprécions aussi le petit déjeuner.

2026-03-02 • via Nuitee
C
Casey roberts • family_with_children • us
10
2026-02-22 • via Nuitee
L
Lynn • couple • us
8
2026-02-14 • via Nuitee
K
Kyia • family_with_children • us
10
2026-02-11 • via Nuitee
R
rowe • family_with_children • us
10
Pros:

Staff was wonderful and very helpful.

Cons:

We couldnt stay atleast another night

2026-01-27 • via Nuitee
S
Sean • family_with_children • us
8
2026-01-22 • via Nuitee
A
Amanda • family_with_children • us
8
2026-01-19 • via Nuitee
A
Amine • family_with_children • ca
9
2026-01-19 • via Nuitee
A
Amy • solo_traveller • us
9
The room was spacious and the bed was very comfortable!
Pros:

The room was very spacious and extremely clean. I loved the two different sized bath towels so there was a size that was more appropriate to wrap my hair in after showering. The bed and pillows were SO comfortable! I slept very well. The hallway was quiet. Once I was in my room, I did not hear anyone.

Cons:

There wasn´t anything I didn´t like. When I checked in, the person at the desk advised me to use entrance 3, but entrance 4 was closer to my room. That wasn´t a big deal though. I thought the cost was high.

2026-01-19 • via Nuitee
J
Joe • solo_traveller • us
5
I checked out a day early and received no refund
Pros:

I checked out a day early and received no refund

Cons:

I checked out a day early and received no refund

2026-01-19 • via Nuitee
J
Jane • family_with_children • us
10
2026-01-15 • via Nuitee
C
Christine • family_with_children • ca
6
Pros:

We stayed poolside and loved it. It's close to everything.

Cons:

The room wasn't very clean, I had to wipe down the bathroom with lysol wipes. They did say they were short staffed, but if you have to cut corners, don't let it be the bathroom. The mini fridge wouldn't close. The seal was broken. We had to prop a chair to keep it closed.

2026-01-12 • via Nuitee
K
Katie • family_with_children • us
10
Pros:

Staff, breakfast and room!

Cons:

Nothing. Everything was amazing!

2026-01-05 • via Nuitee
K
Kristia • couple • us
10
Perfect in every way
Pros:

Staff friendly :) hotels so warm
And inviting

2026-01-01 • via Nuitee
L
Lisa • family_with_children • us
9
Pros:

The location, the pool, the breakfast, the staff.

Cons:

Nothing

2025-12-28 • via Nuitee
A
Antoine • family_with_children • ht
9
2025-12-26 • via Nuitee
P
Patricia • couple • us
10
2025-12-22 • via Nuitee
M
Mr Tom • family_with_children • us
9
Pros:

Excellent breakfast

2025-12-21 • via Nuitee