Sapphire Beach Club Resort

Hotels
7.1 (511 reviews)
147 Lowlands Cupecoy , Lowlands , sx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent location and views (oceanfront/lagoon)
Good value / inexpensive
Pool and spacious rooms
Cons:
Moldy smell and cleanliness issues (cockroaches)
Outdated / run-down rooms and maintenance problems
Broken/poor amenities (jacuzzi, AC, fridge, shower heads)
Limited food options and limited excursion availability

Categories

Cleanliness
4.8
Multiple mentions of moldy odor, cockroaches and general cleanliness issues (mold smell, cafard, moldy Odor); guests explicitly complained about hygiene in rooms and bathrooms.
Service
8.8
Consistently praised staff: friendly, helpful and professional (mentions of Kirima, Véronique and welcoming front desk); service is a strong positive in reviews.
Location
9
Many guests note excellent location and breathtaking views (oceanfront, lagoon and sea views); location is repeatedly highlighted as a major positive.
Room Quality
5.5
Rooms described as outdated/run down with maintenance issues (old bathrooms, sliding closet doors, insects, broken AC/fridge, shower heads, loose toilet seat, few outlets); some rooms spacious and comfortable but overall mixed to negative.
Amenities
6.5
Amenities are mixed: pool and gym praised but several amenities not working or limited (jacuzzi not functioning/dirty, limited excursions, no airport shuttle reported, no telephone in room).
Value for Money
8
Multiple guests call the hotel inexpensive or a good price and say they would book again; perceived as good value despite flaws.
Food and Beverage
6
Comments about limited food options (limited days, little breakfast variety, no evening dining on some nights); food/restaurant offerings seen as underwhelming.
Overall Experience
8.2
Mixed overall: many guests describe enjoyable, relaxing stays and family-like staff, though some had very negative incidents (room moves, broken AC on special occasions). Overall leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:06

Property Description

Luxurious Accommodations with Stunning Views
Sapphire Beach Club Resort offers air-conditioned rooms and suites with private terraces or balconies, providing breathtaking views of the Caribbean Sea or Simpson Bay Lagoon. Each accommodation is equipped with modern amenities for a comfortable stay.

Amenities for Relaxation and Convenience
Indulge in spa treatments, take a dip in the outdoor pool, or savor international cuisine at the on-site restaurant. With a gym, beauty salon, and business center available, guests can unwind and stay connected throughout their stay.

Concierge Services and Exciting Activities
Let the multilingual concierge enhance your experience by arranging various activities like snorkeling, sunset cruises, and catamaran trips. Explore the island with ease using the free parking and on-site car rental services.

Experience the perfect blend of luxury and convenience at Sapphire Beach Club Resort. Book now for an unforgettable stay!

Important information:

Please note that guests staying on a Saturday night may need to change rooms during the stay.
Please note that the hotel is currently upgrading certain services for improvement of the facilities.
The Hot Tub is not operational for Health & Safety measures.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXM

Location

Guest Reviews

7.1
Based on 511 reviews
Cleanliness: 4.8
Service: 8.8
Location: 9
Room Quality: 5.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 8.2
L
Laurent • solo_traveller • nl
6
2026-08-06 • via Nuitee
A
Abraham • solo_traveller • sx
6
Pros:

Inexpensive

Cons:

The moldy smell

2026-08-04 • via Nuitee
J
Jordy972 • solo_traveller • fr
8
2026-07-24 • via Nuitee
S
Shaneva • family_with_children • gb
6
I enjoyed it very much people was kind and helpful very friendly and professional.
Pros:

A bit outdated but with renovations will be exceptional

Cons:

Outdated. Old. Run down. Needs renovating. But still a nice place to stay. Everyone was nice.

2026-07-20 • via Nuitee
D
david • couple • gp
8
2026-07-19 • via Nuitee
M
Mickaëlle • solo_traveller • mq
6
Pros:

Le personnel était au top, mention spéciale pour Kirima à la réception, Véronique au bar.

Cons:

Les photos sur le site ne correspondent pas à la réalité. Aucun jaccuzi ne fonctionne, bâtiment plutôt vétuste ( placard abîmé, porte coulissante du placard qui déraillent) .

2026-07-19 • via Nuitee
L
Lauren Joseyra • solo_traveller • sx
10
Amazing
Pros:

This place is my second home, ❤️ is all I have to say 😍😁.. the people is always kind,

2026-07-18 • via Nuitee
L
Lauren Joseyra • solo_traveller • sx
10
Relax
Pros:

Everything i like it

2026-07-18 • via Nuitee
C
Calvert • couple • ai
1
2026-07-17 • via Nuitee
L
Les • couple • us
10
Relaxing with excellent staff to make it easy.
Pros:

Oceanfront

Cons:

.

2026-07-12 • via Nuitee
P
PEPERINI • solo_traveller • mq
7
Pros:

Le confort, chambre spacieuse, magnifique vue. Personnel agréable et fort sympathique

Cons:

Une navette gratuite aéroport hôtel serait appréciable.
Salle de bain vieille et cafard se baladant le dernier jour

2026-07-11 • via Nuitee
C
corine • family_with_children • gp
7
Un séjour agréable entre piscine, salle de sport et farniente sur les transats de la piscine.
Pros:

L’appartement une chambre est très spacieux et confortable. La vue est magnifique, époustouflante des deux côtés, un côté vue mer et un côté vue lagon.

Cons:

L’hôtel mériterait d’être un peu rénové. Un peu d’odeur de moisissures dans le logement.

2026-07-09 • via Nuitee
N
Narupa Singh • couple • sx
1
Cons:

My experience is was very bad
Air-conditioning was not working
Fridge was not working
My Sunday was all about moving to a next room
That Sunday I had my son birthday celebration it was a mess....I'm very disappointed 😞

2026-07-08 • via Nuitee
F
Falah • couple • br
9
2026-07-08 • via Nuitee
J
Jean-Pierre LAMBOURDE • solo_traveller • gp
8
SATISFAISANT
Pros:

il faudrait avoir plus de choix pour le petit déjeuner

Cons:

RAS

2026-07-08 • via Nuitee
G
Gianna • couple • sx
7
I would stay again I just hope it’s not the same as this one
Pros:

I like that it’s nice the pool is nice and the rooms

Cons:

I didn’t like that I had to change rooms because of insects just for the other room to have insects also

2026-07-07 • via Nuitee
J
juliesan • couple • sx
10
Just have to say I would definitely book again
Pros:

Staff was very helpful and friendly, the price was not bad at all, the room wasn’t disappointing

Cons:

No bad remarks

2026-07-07 • via Nuitee
D
DESPOIS • couple • fr
9
2026-07-06 • via Nuitee
D
Deron • couple • sx
10
Very enjoyable
Pros:

The rooms was very comfortable, the staff was very welcoming, especially the front desk

Cons:

It’s kinda far

2026-07-06 • via Nuitee
T
Tamecca • solo_traveller • us
4
Pros:

Staff was friendly

Cons:

Resort needs to b updated. All excursions were only wednesday thru saturday while i was there sunday, monday and tuesday. The resort had limited food options on monday. The jaccuzi on the balcony needs to b cleaned

2026-07-01 • via Nuitee