Sapphire Beach Club Resort

Hotels
7.1 (525 reviews)
147 Lowlands Cupecoy , Lowlands , SX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent location and views (oceanfront/lagoon)
Good value / inexpensive
Pool and spacious rooms
Cons:
Moldy smell and cleanliness issues (cockroaches)
Outdated / run-down rooms and maintenance problems
Broken/poor amenities (jacuzzi, AC, fridge, shower heads)
Limited food options and limited excursion availability

Categories

Cleanliness
4.8
Multiple mentions of moldy odor, cockroaches and general cleanliness issues (mold smell, cafard, moldy Odor); guests explicitly complained about hygiene in rooms and bathrooms.
Service
8.8
Consistently praised staff: friendly, helpful and professional (mentions of Kirima, Véronique and welcoming front desk); service is a strong positive in reviews.
Location
9
Many guests note excellent location and breathtaking views (oceanfront, lagoon and sea views); location is repeatedly highlighted as a major positive.
Room Quality
5.5
Rooms described as outdated/run down with maintenance issues (old bathrooms, sliding closet doors, insects, broken AC/fridge, shower heads, loose toilet seat, few outlets); some rooms spacious and comfortable but overall mixed to negative.
Amenities
6.5
Amenities are mixed: pool and gym praised but several amenities not working or limited (jacuzzi not functioning/dirty, limited excursions, no airport shuttle reported, no telephone in room).
Value for Money
8
Multiple guests call the hotel inexpensive or a good price and say they would book again; perceived as good value despite flaws.
Food and Beverage
6
Comments about limited food options (limited days, little breakfast variety, no evening dining on some nights); food/restaurant offerings seen as underwhelming.
Overall Experience
8.2
Mixed overall: many guests describe enjoyable, relaxing stays and family-like staff, though some had very negative incidents (room moves, broken AC on special occasions). Overall leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:06

Property Description

Luxurious Accommodations with Stunning Views
Sapphire Beach Club Resort offers air-conditioned rooms and suites with private terraces or balconies, providing breathtaking views of the Caribbean Sea or Simpson Bay Lagoon. Each accommodation is equipped with modern amenities for a comfortable stay.

Amenities for Relaxation and Convenience
Indulge in spa treatments, take a dip in the outdoor pool, or savor international cuisine at the on-site restaurant. With a gym, beauty salon, and business center available, guests can unwind and stay connected throughout their stay.

Concierge Services and Exciting Activities
Let the multilingual concierge enhance your experience by arranging various activities like snorkeling, sunset cruises, and catamaran trips. Explore the island with ease using the free parking and on-site car rental services.

Experience the perfect blend of luxury and convenience at Sapphire Beach Club Resort. Book now for an unforgettable stay!

Important information:

Please note that guests staying on a Saturday night may need to change rooms during the stay.
Please note that the hotel is currently upgrading certain services for improvement of the facilities.
The Hot Tub is not operational for Health & Safety measures.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXM

Location

Guest Reviews

7.1
Based on 525 reviews
Cleanliness: 4.8
Service: 8.8
Location: 9
Room Quality: 5.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 8.2
M
Marva Elizabeth • family_with_children • tt
7
Pros:

I liked the room I got. The view was excellent

Cons:

I didn't like the fact that there were no tea or items to make a cup of tea in the room

2026-10-27 • via Nuitee
A
Antoine • family_with_children • bb
5
Not bad, but not Great
Pros:

The room was very clean and tidy, very presentable

Cons:

The breakfast was the same everyday, the TV didn't connect to the internet and I couldn't use the jacuzzi in my room. There was also alot of mosquitoes

2026-10-25 • via Nuitee
G
Gréaux • couple • bl
6
2026-10-25 • via Nuitee
C
Camilo • solo_traveller • co
9
2026-10-21 • via Nuitee
A
Anthony • family_with_children • mf
7
2026-10-20 • via Nuitee
L
Leon • couple • gb
10
2026-10-15 • via Nuitee
T
Thompson • couple • fr
3
2026-10-15 • via Nuitee
N
Nicolas • couple • co
7
2026-10-13 • via Nuitee
N
Nicolas • couple • co
7
2026-10-13 • via Nuitee
N
Nicolas • couple • co
7
2026-10-13 • via Nuitee
M
Melgard • solo_traveller • gp
4
Pros:

Spa dans la chambre mais ne fonctionne pas petit dejeuner toujours la meme chose pas de choix

Cons:

Promesse de spa mais pa fonctionnel

2026-10-10 • via Nuitee
U
Uland Martin • solo_traveller • ai
6
2026-10-10 • via Nuitee
L
Locharna • family_with_children • mf
10
We had a wonderfull stay
Pros:

Front desk help so much and very nice

2026-10-08 • via Nuitee
S
Sade • couple • bb
6
I stayed in two different rooms. Both were decent. The view was nice. The place was decent for the price. Staff was wond
Pros:

Staff was extremely welcoming and accommodating. Nice location. Price was good.

Cons:

Not enough parking. The toilets wasn’t flushing all of the tissue. The television had a line in it. The air condition kept noise when it turned on but they were 3. I simply didn’t turn on that one.

2026-10-08 • via Nuitee
L
Locharna • family_with_children • mf
10
2026-10-08 • via Nuitee
K
Karine • solo_traveller • bq
7
2026-09-19 • via Nuitee
H
Herrera • couple • sx
1
Pros:

Nada

Cons:

Feo con malos olores y muchas ratas

2026-09-19 • via Nuitee
C
Chanelle • family_with_children • kn
8
2026-09-17 • via Nuitee
N
Nicolas • couple • co
8
2026-09-17 • via Nuitee
N
Nicolas • couple • es
8
2026-09-17 • via Nuitee