Citadines South Kensington London

Hotels
•
Citadines
8.3 (2609 reviews)
35A Gloucester Rd , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
7.54
Some mention of cleanliness issues relating to room upkeep.
Service
9.01
Staff were friendly, helpful, and efficient.
Location
9.05
Consistently praised for its excellent location near attractions.
Room Quality
7.7
Some rooms mentioned as small or not matching expectations.
Amenities
8.03
Amenities like free coffee and a kitchen were appreciated.
Value for Money
7.99
Generally good value considering the location, despite some concerns.
Food and Beverage
8.54
Breakfast options were mentioned as good.
Overall Experience
8.51
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Luxurious Apartments in South Kensington

Elegant Living Spaces
Indulge in stylish apartments with flat-screen TVs, modern kitchens, and comfortable living areas. Some units even feature a dining area and chic furnishings for a touch of sophistication.

Fully Equipped Kitchens
Enjoy the convenience of fully equipped kitchens with an oven/hob, microwave, refrigerator, and dishwasher. Inclusive kitchen utensils make self-catering a breeze for a home-away-from-home experience.

Prime Location and Dining
Explore nearby attractions like the Natural History Museum and Hyde Park, with Gloucester Road Underground Station just minutes away. After a day of sightseeing, dine at the charming pub and restaurant right outside the property.

Book your stay at Citadines South Kensington for a memorable London experience.

Important information:

Please note that we accommodate pets for : 15£ /pet/day - Payment at your arrival
Weekly housekeeping is included.
For daily housekeeping, please contact the reception.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2609 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.7
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
A
alexiahge • family_with_children • lu
9
2026-06-22 • via Nuitee
D
Dave • couple • gb
5
2026-06-22 • via Nuitee
M
Marcos • solo_traveller • es
9
2026-06-21 • via Nuitee
C
Cameron • couple • gb
9
Pros:

Great location nice sized room and laundry facility plus gym

Cons:

Grease smell from the pub nearby

2026-06-21 • via Nuitee
A
Akasla_hulinyuan • solo_traveller • cn
9
2026-06-21 • via Nuitee
V
Vitaller • extended_group • es
9
2026-06-21 • via Nuitee
K
Karin • couple • at
8
Beste Lage, Zimmer mit angenehmer Größe und Kitchenette mit großem Kühlschrank
Pros:

Unser Zimmer hatte Charme und war sehr sauber. Kitchenette mit Kaffee-u Teezubehör, Geschirr und großem Kühlschrank, Kaffeeautomat in der Lobby zur freien Entnahme, Lage in sehr guter Gegend, Nähe zur U-Bahn (Picadillyline zum Flughafen) und zum Hyde Park.

Cons:

Die Wassertemperatur im Badezimmer ließ sich schwer regulieren.

2026-06-20 • via Nuitee
D
Dimitrios • couple • om
7
2026-06-19 • via Nuitee
A
Angela • couple • it
10
2026-06-19 • via Nuitee
D
Dimitrios • solo_traveller • om
7
2026-06-19 • via Nuitee
J
Joanne • couple • ie
10
Will be back
Pros:

It was in a great location as we were going to a concert in the royal Albert hall. The option of a gym and tea and coffee complimentary was also a welcome touch. The fact the hotel also didn’t charge a deposit fee was also excellent. It early a rarity to find that now so I would gladly come back to Citadines again.

Cons:

Zero complaints

2026-06-18 • via Nuitee
N
Nigel • couple • fr
7
2026-06-18 • via Nuitee
A
Anton • solo_traveller • ru
9
Pros:

1) вид из номера: я брал улучшенный номер на 3 этаже, для Лондона был нормальный вид, окно можно открыть немного для свежего воздуха (фото прикладываю); 2) здесь нет цокольного этажа 3) расположение супер, удобно пешком ходить до достопримечательностей, до метро (несколько станций), рядом много магазинов/баров; 4) ванна и душ нормальные, но вода чуть медленно уходит

В целом нормальный вариант, без рисков оказаться на цокольном этаже

Cons:

1) спортзал маленький, буквально 10 метров; 2) сейчас идёт ремонт фасада здания, что создает дополнительный шум

2026-06-18 • via Nuitee
V
valentina • extended_group • it
9
torneremo
Pros:

posizione ottima, stanze nuove e ordinate

Cons:

dalle foto online sembravano stanze un po' più chic invece sono molto basiche

2026-06-17 • via Nuitee
O
Orit • extended_group • il
10
2026-06-16 • via Nuitee
E
Edel • family_with_children • pl
9
Overall,we enjoyed our stay here.
Pros:

Great location, very friendly staff

Cons:

The water was very hot during our stay, it was sometimes difficult to shower

2026-06-16 • via Nuitee
J
James • couple • gb
8
Great value for money excellent positon to explore London
Pros:

great position, very nive room and easy access to London

Cons:

Room felt a little tired, could do with a little TLC paint and repairs

2026-06-15 • via Nuitee
J
Jemma • couple • gb
9
Perfect and clean room. Brilliant location.
Pros:

Space in the room, the kitchenette was an added bonus.

Cons:

Shower curtain. They are the worst things invented.

2026-06-15 • via Nuitee
G
Glen • couple • gb
10
Great !!!
Pros:

Everything

Cons:

Nothing it was perfect

2026-06-15 • via Nuitee
C
Castagnoli • couple • fr
9
Pros:

Albergo carino, non nuovissimo ma confortevole e pulito. Posizione a 10 minuti a piedi dal Victoria and Albert Museum, comodissimo per i trasporti pubblici. Quartiere chic e carino per passeggiare, pieno di ristoranti, musei e pub.
Ripeteri l'esperienza. Personale presente 24h su 24 e molto gentile.

Cons:

Cuscini non troppo scomodi, ma un po' duri.

2026-06-15 • via Nuitee