Citadines South Kensington London

Hotels
•
Citadines
8.3 (2609 reviews)
35A Gloucester Rd , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
7.54
Some mention of cleanliness issues relating to room upkeep.
Service
9.01
Staff were friendly, helpful, and efficient.
Location
9.05
Consistently praised for its excellent location near attractions.
Room Quality
7.7
Some rooms mentioned as small or not matching expectations.
Amenities
8.03
Amenities like free coffee and a kitchen were appreciated.
Value for Money
7.99
Generally good value considering the location, despite some concerns.
Food and Beverage
8.54
Breakfast options were mentioned as good.
Overall Experience
8.51
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Luxurious Apartments in South Kensington

Elegant Living Spaces
Indulge in stylish apartments with flat-screen TVs, modern kitchens, and comfortable living areas. Some units even feature a dining area and chic furnishings for a touch of sophistication.

Fully Equipped Kitchens
Enjoy the convenience of fully equipped kitchens with an oven/hob, microwave, refrigerator, and dishwasher. Inclusive kitchen utensils make self-catering a breeze for a home-away-from-home experience.

Prime Location and Dining
Explore nearby attractions like the Natural History Museum and Hyde Park, with Gloucester Road Underground Station just minutes away. After a day of sightseeing, dine at the charming pub and restaurant right outside the property.

Book your stay at Citadines South Kensington for a memorable London experience.

Important information:

Please note that we accommodate pets for : 15£ /pet/day - Payment at your arrival
Weekly housekeeping is included.
For daily housekeeping, please contact the reception.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2609 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.7
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
O
Oğuzhan • couple • tr
10
2026-06-13 • via Nuitee
I
Iryna • solo_traveller • ua
10
Nice apartment
Pros:

Very beautiful and comfort apartment located in the safe and posh area

2026-06-13 • via Nuitee
A
Aditi • couple • ie
10
Superb
Pros:

Everything

Cons:

Nothing

2026-06-13 • via Nuitee
S
Stephen • couple • gb
4
2026-06-13 • via Nuitee
M
Michael • couple • gb
8
Decent Hotel for Albert Hall
Pros:

Good location for Albert Hall

Cons:

Not much else in the area for us.

2026-06-11 • via Nuitee
A
Anna • solo_traveller • am
9
Great location and well managed aparthotel!
Pros:

Great location in one of the most prestigious neighborhoods of London. Well- sized rooms especially in the context of London, very clean and tidy ! Good value for money!

2026-06-11 • via Nuitee
M
Marianne • solo_traveller • ae
10
Fabulous staff and wonderful location! A top find!
Pros:

Wonderful location; very large room; such helpful staff at a really good price! Would 100% stay again!

Cons:

Nothing all perfect!

2026-06-11 • via Nuitee
M
Meltzer • couple • us
9
2026-06-10 • via Nuitee
L
Leslie • couple • us
8
LOVELY neighborhood and just a few blocks to Kensington Park!
Pros:

Beautiful exterior on a corner near markets, cute shops and restaurants. Interior was just fine, including our room. We had a view only of rooftops but that was still interesting!

Cons:

A couple of small things needed fixing in our room. They moved us to another one, all fine.

2026-06-09 • via Nuitee
J
JORDINA • solo_traveller • es
9
2026-06-09 • via Nuitee
M
maurizio • solo_traveller • it
8
Bella struttura ma potrebbe dare di più
Pros:

Struttura a 5 minuti a piedi dalla metro Gloucester con vicino diversi negozi. Personale gentile e disponibile, positivo è il fatto che hai a disposizione caffè/cappuccino e acqua gratuita. Pulizia camera e spazi comuni buona.

Cons:

Unica nota negativa almeno nella nostra camera è che dovrebbero svecchiare un po' l'arredamento. Per esempio, la vasca da bagno con la tendina è orribile da vedere, il copri water era da riparare perché sganciato e altri arredi un po' datati.

2026-06-09 • via Nuitee
M
Magdalena • family_with_children • pl
10
Pros:

Super lokalizacja! Do NHM i Science Museum 6-7 minut na pieszo. Hotel jest w pięknej dzielnicy, 5 min od ogrodów Kensington. Apartament czysty, baaardzo cichy, co dla mnie było ważne. Obsługa w recepcji miła i pomocna. Darmowa kawa i herbata są super. Wokoło mnóstwo kawiarni, sklepy, bary, puby. Nie mogło być lepiej!

Cons:

Trochę trzeszczy kanapa rozkładana ale łóżko super!

2026-06-08 • via Nuitee
S
sonia • family_with_children • it
9
2026-06-08 • via Nuitee
J
Jill • solo_traveller • gb
10
Pros:

Convenient location. Friendly staff.

2026-06-08 • via Nuitee
W
Wei • family_with_children • cn
10
和家人一起，非常方便，位置很好，离IC非常近
2026-06-08 • via Nuitee
V
VERONIQUE • couple • fr
9
Trés bon rapport qualité prix
Pros:

La situation et la propreté de la chambre

Cons:

La plomberie de la salle de bain pas top

2026-06-07 • via Nuitee
T
Tatiana • family_with_children • se
6
2026-06-07 • via Nuitee
C
Carolyn • couple • gb
10
Great value and convenient location. Central for Kensington but quiet.
Pros:

Location and facilities great. Very surprised for the price we paid.

Cons:

Nothing.

2026-06-07 • via Nuitee
P
paola • solo_traveller • it
10
Pros:

La camera era grande e molto pulita cosa nn scontata per londra. Tutti molto gentili. Se tornerò a londra sicuramente riprendero la stanza qui. La posizione secondo me è eccellente vicino alla metro.

2026-06-07 • via Nuitee
K
KHALIFA • couple • sa
9
Good place
Pros:

Nice place with excellent air conditioning. Good location.

Cons:

We didn’t get a nice view.

2026-06-06 • via Nuitee