Citadines South Kensington London

Hotels
Citadines
8.3 (2518 reviews)
35A Gloucester Rd , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
7.54
Some mention of cleanliness issues relating to room upkeep.
Service
9.01
Staff were friendly, helpful, and efficient.
Location
9.05
Consistently praised for its excellent location near attractions.
Room Quality
7.7
Some rooms mentioned as small or not matching expectations.
Amenities
8.03
Amenities like free coffee and a kitchen were appreciated.
Value for Money
7.99
Generally good value considering the location, despite some concerns.
Food and Beverage
8.54
Breakfast options were mentioned as good.
Overall Experience
8.51
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Luxurious Apartments in South Kensington

Elegant Living Spaces
Indulge in stylish apartments with flat-screen TVs, modern kitchens, and comfortable living areas. Some units even feature a dining area and chic furnishings for a touch of sophistication.

Fully Equipped Kitchens
Enjoy the convenience of fully equipped kitchens with an oven/hob, microwave, refrigerator, and dishwasher. Inclusive kitchen utensils make self-catering a breeze for a home-away-from-home experience.

Prime Location and Dining
Explore nearby attractions like the Natural History Museum and Hyde Park, with Gloucester Road Underground Station just minutes away. After a day of sightseeing, dine at the charming pub and restaurant right outside the property.

Book your stay at Citadines South Kensington for a memorable London experience.

Important information:

Please note that we accommodate pets for : 15£ /pet/day - Payment at your arrival
Weekly housekeeping is included.
For daily housekeeping, please contact the reception.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2518 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.7
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
D
Diane couple us
8
Convenient and comfortable, within a short stroll of cafes, underground station and Kensington
Pros:

Great location, helpful staff at front desk, small but comfortable room.

Cons:

Pillows were less than comfy.

2026-04-09 via Nuitee
I
Ivilina family_with_children bg
10
2026-04-08 via Nuitee
S
SANDRINE family_with_children fr
8
tres bel emplacement, moderne, copieux petit dej !
Pros:

l emplacement, le petit dej tres copieux et bon

Cons:

les chambres ne sont pas isolees l une de l autre (elle communiquent par la grande fenetre) : peu de privacy / lumiere et le bruit : dommage

2026-04-07 via Nuitee
H
Helle family_with_children dk
8
2026-04-07 via Nuitee
B
Belinda couple au
10
2026-04-06 via Nuitee
M
Mattia Casu family_with_children it
7
2026-04-06 via Nuitee
F
Fefa1974 family_with_children es
9
Genial!!
Pros:

La ubicacion, el hecho de ser duplex ya q nos proporciono un poco mas de espacio. Habia una cafetera para uso de los huespedes en la entrada muy buena.

Cons:

El sofa cama que dormio mis hijas hacia algo de ruido.

2026-04-06 via Nuitee
M
Marcos family_with_children es
10
Recomendable
Pros:

La situación y la habitación.

Cons:

Nada

2026-04-06 via Nuitee
V
Vishruti family_with_children in
7
2026-04-06 via Nuitee
A
Anita family_with_children hu
10
2026-04-05 via Nuitee
N
Nicole couple gb
8
Affordable and comfortable stay
Pros:

Easy to find and great facilities

Cons:

Nothing

2026-04-05 via Nuitee
V
Viktor family_with_children se
9
2026-04-03 via Nuitee
G
Gregor family_with_children gb
8
Fantastic place, would stay again.
Pros:

Really nice property, well situated close to Underground (multiple lines), Royal Albert Hall, Natural History Museum, etc.

Staff were helpful and helped us upgrade due to my child being unwell.

Cons:

The sofa bed was really uncomfortable.

2026-04-01 via Nuitee
J
Jean-Francois family_with_children sg
9
Great London base
Pros:

Great location. Relatively spacious for this kind of small room.

Cons:

Technically not a one bedroom since more of a open mezzanine level bedroom.

2026-04-01 via Nuitee
A
Alexandra solo_traveller ca
8
Good London hotel
Pros:

Clean, safe, good location (near Hyde park, museums), friendly staff.

Cons:

Bit noisy (from outside and inside hotel), very little water pressure in shower.

2026-03-30 via Nuitee
C
Carolyn Elise solo_traveller ch
7
Would stay again, convenient location.
Pros:

The location is ideal if you like that part of town. The road isn‘t super busy therefore not too noisy either. The room/ apartment was good but could do with a refresh/ an eye for details.

Cons:

The apartment is good but missing a few details:
- hook for handtowel in kitchen missing
- dishwasher didn‘t wash items well enough,
- 2 bedside tables would be nice, light switches either side of bed and charging point would be useful.
- no plug for hairdryer in bathroom
- one window only, the mezzanine floor with the bedroom didn‘t hardly get any daylight at all.

2026-03-30 via Nuitee
M
Marion couple fr
10
Parfait pour un week-end à Londres
Pros:

Super emplacement pour se balader, quartier cossu, jolis bâtiments
Bien desservi
Calme le soir, aucun bruit la nuit
Literie très confortable

2026-03-30 via Nuitee
P
Paola couple it
10
Pros:

Posizione straordinaria, tutto raggiungibile facilmente. Quartiere magnifico, camera silenziosissima, pulitissima e bella, letto comodo, macchinetta per caffe cappuccino nella hall disponibile, staff gentilissimo

2026-03-30 via Nuitee
L
Lynn solo_traveller gb
8
Great find in a fantastic
Pros:

Location
Felt safe as a solo female traveler
Comfortable clean room with everything needed for a short stay

Cons:

Nothing

2026-03-29 via Nuitee
S
Soozi(Suzanne) couple gb
10
2026-03-26 via Nuitee