SENS Høtel

Hotels
8.2 (745 reviews)
1808 rue Sherbrooke Ouest , Montréal , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable rooms
Cons:
Rude service
Unclean conditions
Limited amenities

Categories

Cleanliness
7.88
Some reviews mention unclean rooms and worn-out conditions.
Service
7.85
Mention of rude staff and poor service experiences.
Location
9.39
Central location near attractions and galleries.
Room Quality
8.34
Room conditions vary; some rooms were described as comfortable.
Amenities
7.37
Limited amenities were mentioned, and some requests went unaddressed.
Value for Money
8.33
Generally fair value given the location and room size.
Food and Beverage
7.88
Breakfast options were described as limited and disappointing.
Overall Experience
8.55
Mixed experiences noted, with positive mentions of location and staff but issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:43

Property Description

Prime Location in Downtown Montreal
Located just 2 blocks from the Guy Concordia Metro Station, SENS Høtel offers the perfect blend of convenience and comfort.

Luxurious Rooms and Amenities
Indulge in our well-equipped rooms featuring cable TV, WiFi, minibar, and room service. Whether you're here for business or leisure, we have everything you need to make your stay memorable.

Gourmet Dining and Convenient Facilities
Experience exquisite dining at Geso restaurant, stay productive at the business center, keep fit at the exercise room, and enjoy hassle-free laundry services.

Book your stay at SENS Høtel now and immerse yourself in the vibrant culture and attractions of Montreal.

Important information:

Restaurant holiday closures Dec. 26, 31, Jan 1, Jan 2. Only breakfast will be served on these dates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 745 reviews
Cleanliness: 7.88
Service: 7.85
Location: 9.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.55
A
Ali couple us
1
2026-08-08 via Nuitee
O
Olga solo_traveller us
10
2026-08-07 via Nuitee
V
vasudeva solo_traveller in
9
Enjoyed our stay except for a bad weather on fist day
Pros:

Location

Cons:

Nothing

2026-08-06 via Nuitee
B
Benjamin solo_traveller ca
8
Overall good. I would come back.
Pros:

Great view and location. Friendly staff.

Cons:

Was some hair around the sink In the bathroom.

2026-08-04 via Nuitee
A
Adepele couple ca
6
Overall good. Would be happy to stay there again. Clean, central, friendly staff.
Pros:

I like the proximity to a subway stop. I liked that even though it was near somewhat major roads, you couldn't really hear traffic. I liked that parking was avaialble, but however, it didn't work for me, but glad there was city parking available nearby

Cons:

I was told there was valet parking but wasn't told that there was a possibility they wouldn't have space for a car my size. Also, not really something I didn't like, but there was signs of wear and tear at the hotel, wallpaper peeling off, wall hooks that wasn't securely fascened. So, nothing that was bad, just kinda something that shows that there isn't super good maintenance on the building.

2026-08-03 via Nuitee
H
Hema family_with_children us
9
Pros:

Clean, location and staff were great

Cons:

A little pricey ,

2026-08-03 via Nuitee
M
Maureen couple gb
8
2026-08-02 via Nuitee
A
Ashley couple ca
8
Overall nice stay for a long weekend
Pros:

I enjoyed the neighbourhood. The staff were nice and friendly. The room was nice, good utilities.

Cons:

Personal preference but the bed was too soft, so I was sinking into the mattress. Had to use additional pillows to put under my back. The doors were quite jammed, such as the bathroom door and the front door, so it was hard to close and lock.

2026-08-02 via Nuitee
M
Maryvel couple ca
9
El personal muy atento a nuestras necesidades
2026-07-22 via Nuitee
M
mathieu family_with_children fr
8
Pros:

l hôtel était correct

Cons:

les lits doubles pour deux personnes ne sont pas assez larges, le quartier n est pas le mieux de montréal, les services sont trop cher , le petit déjeuner 25 dollars et sans les taxes !! pour 3 personnes plus cher qu un restaurant entrée plat dessert , nous sommes allés ailleurs pour 1 tiers du prix

2026-07-22 via Nuitee
A
Alexis solo_traveller fr
10
2026-07-21 via Nuitee
S
Susan couple us
6
Pleasant Petite Hotel, Not Without a Few Hiccups
Pros:

Hotel was adequate...room was a bit "worn" for the price-point, but the AC was good and the room was spacious and clean. Liked the little kitchen, fridge, microwave. Plus, a nice lighted closet with robe and ironing board, extra hooks to hang bags (nice touch), and a great view of the city. Bathroom had a great big lighted mirror (such a plus for applying make-up, etc...). The front desk staff was great and the location suited our needs.

Cons:

The Valet parking was truly problematic and waisted a fair amount of our time. Some of the Valet staff were not friendly or accommodating (one refused to acknowledge us or even make eye contact). We could not get someone to take our vehicle when we arrived and we were instructed to keep driving around the block to find a place to park our car until they could get to it (kind of defeats the purpose of the Valet service, no?!?). I was in a walking boot, so the lack of easy parking was an issue. Also, the hallways in the hotel were EXTREMELY HOT and stuffy. The hotel room was a bit "worn" (but clean). Also, please provide a top sheet or a thin blanket....these heavy quilts absolutely ruin a good night's sleep (even with the coldest AC). Just provide a thin blanket or, at the very least, a top sheet.

2026-07-20 via Nuitee
P
Patile solo_traveller lb
8
Nice for a short business trip
Pros:

The location was great!

Cons:

The AC wasn’t working and they couldn’t fix it. The rooms are old and need some maintenance. The lighting could be improved too.

2026-07-18 via Nuitee
R
Reona solo_traveller jp
8
Pros:

お部屋が広かった。
スタッフが親切。
ロケーションが中心地でもあり、ショッピングや観光には便利。

Cons:

お部屋のビューが良くない部屋にアサインされたので事前にビューが分かると良いと思った。
室内でボイラーか何かの騒音が気になった。
エアコンをつけるとエアコンの騒音が気になった。

2026-07-17 via Nuitee
R
Reona solo_traveller jp
8
2026-07-17 via Nuitee
K
Kevin Jemel solo_traveller ca
10
Really enjoyed my stay here. Convenient. Has that pleasant boutique hotel touch.
Pros:

Centrally located. Walking distance from the subway. There’s a bus stop right outside the lobby!

Cons:

Nothing I could think of.

2026-07-16 via Nuitee
J
JOSEP family_with_children ad
9
Discovering Montreal in a confortable way
Pros:

We were upgraded to a PH. The service was very good , the views and the location. .

Cons:

The PH need a little upgrade . The installations are little bit old

2026-07-16 via Nuitee
Ángel solo_traveller es
10
Pros:

La amabilidad de los trabajadores del hotel

Cons:

Todo me gustó

2026-07-15 via Nuitee
G
Gerrie solo_traveller es
1
Pros:

Not worth the stay. Few service.

2026-07-15 via Nuitee
A
Anat solo_traveller il
8
2026-07-14 via Nuitee