Quality Inn & Suites Elko

Hotels
•
Quality Inn
6.2 (128 reviews)
3320 East Idaho Street , Elko , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff
Comfortable mattresses and working air conditioning noted by several guests
Convenient and safe location for some travelers
Occasional good breakfast and decent price for some guests
Cons:
Repeated cleanliness problems: stained sheets, hairs, dirt and water damage
Poor room maintenance and broken fixtures (wobbly sink, broken remotes/phones)
Reservation cancellations and turned-away guests (including pet policy issues)
Amenity problems: no elevator, washer/dryer issues, breakfast shortages

Categories

Cleanliness
2.8
Multiple reviews report dirty rooms, stained sheets, hairs, dust/old food under beds, water damage and general poor maintenance — cleanliness is a clear weak point.
Service
8.8
Mixed: several guests praised front desk staff as friendly, helpful and fast; however, there are serious service failures (reservation cancellations, turned-away guests with pets) which lower the score slightly.
Location
8.5
Generally positive comments: convenient to get to, described as quiet and safe by some guests — location is a relative strength.
Room Quality
3.4
Many reports of poorly maintained and quirky rooms: broken fixtures, wobbly sink, no vanity, poorly placed shower head, stained walls and linens, and limited view — room quality is notably poor.
Amenities
7
Mixed amenities: working air conditioning and occasional good breakfast noted, but no elevators, washer/dryer problems, blocked AC controls and limited in-room fixtures reduce the score.
Value for Money
6.2
Mixed perceptions: some find it good quality for price, others felt overcharged given room condition and breakfast issues — overall value sits near the target rating.
Food and Beverage
6.5
Uneven breakfast experiences: some guests report a great breakfast while others call it a joke or mention items ran out — food is inconsistent.
Overall Experience
6.4
Overall mixed stay: friendly staff and occasional positives (breakfast, location) are offset by repeated cleanliness and maintenance issues and some serious booking/acceptance failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:16

Property Description

Convenient Location
The Quality Inn & Suites hotel is perfectly situated on Interstate 80, making it an ideal stopover between California, Utah, and Idaho. Explore nearby attractions such as the National Basque Festival, the National Cowboy Poetry Gathering, and the scenic Ruby Mountains offering various outdoor activities.

Local Activities and Events
Immerse yourself in the local culture with events like Winnemucca's Ranch Hand Rodeo, Silver State Stampede, jazz festivals, and mining expos. Discover Elko's charm, named the "Best Town in America," as you explore the surrounding areas and gold mines on guided tours.

Full-Service Amenities
Indulge in a range of amenities including a fitness center, complimentary hot breakfast, and free local calls. Business travelers will find convenience with free Wi-Fi, while all guests will appreciate the well-equipped, spacious rooms with modern comforts. Enjoy a comfortable stay at Quality Inn & Suites – book now.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EKO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 128 reviews
Cleanliness: 2.8
Service: 8.8
Location: 8.5
Room Quality: 3.4
Amenities: 7
Value for Money: 6.2
Food and Beverage: 6.5
Overall Experience: 6.4
A
Allyson • couple • us
10
2026-11-01 • via Nuitee
S
Sandra • family_with_children • us
7
2026-10-21 • via Nuitee
A
Athena • solo_traveller • us
1
2026-10-19 • via Nuitee
J
Joseph • family_with_children • us
4
NOT 4 STARS
Cons:

Booking calls this place 4 Stars, it barely made 2 stars. No elevators. Only room window looks out at the roof arch. There's a shelf that blocks the lid to the AC controls.

2026-10-18 • via Nuitee
M
Michelle • couple • us
8
2026-10-10 • via Nuitee
J
jianting • couple • cn
9
2026-08-08 • via Nuitee
L
Lauren • family_with_children • us
3
2026-08-05 • via Nuitee
M
Matthew • couple • us
1
2026-08-04 • via Nuitee
J
Janice • couple • us
5
2026-08-03 • via Nuitee
L
LYFTED • solo_traveller • us
5
2026-07-23 • via Nuitee
C
Carrie Swartz • solo_traveller • us
1
Disappointed and tired
Pros:

I usually enjoy staying at Quality Inns. I was thrilled that there was one available for a much needed sleep on a long road trip.

Cons:

I didn't like getting my reservation canceled by the hotel 3 hours after my Bookings confirmation. And it was sent via email and I am on the road driving and in and out of service. But I could have received a text. Finding out that I have no room when I arrive at 2 a.m. was very disturbing! How can Bookings confirm a room and the hotel cancel it hours later. I would understand if it was canceled immediately because the room was in other carts. But 3 hours later! Unexceptable!

2026-07-22 • via Nuitee
W
William • couple • us
9
Very nice clean and relaxing also a great breakfast every morning
Pros:

We stay there 2 times a year what a great place to stay. Thank you

Cons:

Quite and safe

2026-07-21 • via Nuitee
H
Heidi • family_with_children • us
6
The room was dirty. Remote did not work and neither did the phone
Pros:

Location

Cons:

Cleanliness

2026-07-19 • via Nuitee
L
Lynn • solo_traveller • us
7
Pros:

The front desk staff were very friendly and helpful. They were super conscientious about asking how our stay was. The mattresses were comfortable, the air conditioner worked really well.

Cons:

Our room was really...quirky. There was no vanity, or table in the bathroom so there was nowhere to put our things other than a tiny shelf over the sink. The sink was very wobbly and I worried it could fall off the wall. The shower head seemed to have been an afterthought, mounted way off to the side. The room was mostly clean, but not if you looked hard.

2026-07-17 • via Nuitee
G
Green • solo_traveller • us
8
Pros:

Ned was very comfortable

Cons:

Meat ran out at breakfast

2026-07-16 • via Nuitee
F
Frank • solo_traveller • us
10
Pros:

All was great

2026-07-16 • via Nuitee
L
Lynne • couple • us
6
2026-07-14 • via Nuitee
B
Blanca • solo_traveller • us
9
2026-07-14 • via Nuitee
N
Nancy • couple • us
10
Pros:

Breakfast was pretty good

Cons:

No

2026-07-12 • via Nuitee
L
Lovato • family_with_children • us
6
2026-07-12 • via Nuitee