Melbourne Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
9 (828 reviews)
Corner Exhibition And Lonsdale Streets , Melbourne , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Tired room conditions
Location average for some

Categories

Cleanliness
7.83
Several reviews indicated cleanliness issues, including dust and stinky carpets.
Service
9.8
Staff were consistently described as friendly and helpful throughout the reviews.
Location
9.34
The location received positive feedback for convenience to theatres and city access.
Room Quality
8.29
Mixed reviews on room quality, with some describing the rooms as tired or in need of an upgrade.
Amenities
8.82
Amenities like the pool, spa, and gym were praised, though some noted shortcomings.
Value for Money
8.78
Value perception was mixed; some felt the accommodations weren't justified for the price.
Food and Beverage
9.33
Breakfast was described positively, with a good spread and options.
Overall Experience
9.8
Overall, guests expressed satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:52

Property Description

Luxurious Amenities
Experience ultimate relaxation with our swimming pool, sauna, and fitness centre. Unwind at our restaurant, cafe, or bar - your comfort is our priority.

Convenient Location
Explore Melbourne's iconic attractions just minutes away - Her Majesty's Theatre, Federation Square, and the MCG are at your doorstep. Enjoy easy access to entertainment and sports venues.

Culinary Delights
Indulge in modern Australian cuisine at Essence Restaurant. Sip on cocktails at M Bar or enjoy exclusive access to the M Club lounge for Marriott members. Your gastronomic journey begins here.

Experience the best of Melbourne at Melbourne Marriott Hotel. Book your stay now for an unforgettable getaway.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 828 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.8
K
Karen • couple • au
10
2026-04-15 • via Nuitee
K
Karina • couple • au
8
We’d stay again
Pros:

Spacious room, clean and a great location for us to enjoy the comedy festival.

2026-04-15 • via Nuitee
A
ANDREW • solo_traveller • au
9
2026-04-10 • via Nuitee
T
Tanya • couple • au
10
Superb service every time, staff are so lovely and accommodating. Definitely staying again.
Pros:

The staff are always so attentive and lovely. We love the drinks on arrival in the lobby while you wait to check in.

Cons:

When we got to our room our view out of our window as just roof tops. However, I called down to ask if we could’ve relocated to a room with a view and they sorted it instantly. We just waited in our room, they brought the new key to us and our bags were already in our new room!

2026-04-07 • via Nuitee
S
Steven • family_with_children • au
10
2026-04-05 • via Nuitee
C
Christopher • solo_traveller • au
9
Overall my stay here was really good. I will definitely return when I visit Melbourne next
Pros:

The rooms were great. Value for money.

Cons:

The rooms didn’t have a heater function. The climate control was only for cooling, not heating

2026-04-05 • via Nuitee
H
Heather • solo_traveller • au
9
2026-04-02 • via Nuitee
J
Jillian • couple • au
10
Fabulous hotel in an excellent location in the CBD very friendly staff and a very high standard of c
Pros:

Hotel was exceptionally clean , staff were very helpful and friendly, location was excellent not far to walk to shopping and restaurants.

Cons:

The pillows in the room could use some updating

2026-03-27 • via Nuitee
B
Benson • couple • au
8
2026-03-25 • via Nuitee
M
Michael • solo_traveller • au
9
2026-03-19 • via Nuitee
R
Richard • solo_traveller • au
8
2026-03-12 • via Nuitee
2
255nicholast • Couples • Dubai, Emirate of Dubai
10
Great location and value
Pros:

This hotel is located on the edge of the CBD and Chinatown.

Our room was well sized with all the usual amenities and a powerful shower.

There is a gym and indoor swimming pool.

We got a free glass of bubbles on arrival. Staff were great.

2026-03-10 • via Tripadvisor
P
Pawan_Prabhat • Business • New Delhi, National Capital Territory of Delhi
4
Unprofessional front desk. They lie a lot. No room service. This is not a 5-star hotel.
Pros:

I reached the hotel at around 11.30 pm and asked for some food. The front desk staff said that their oven was broken and they did not have anything for me to eat. They asked me to order from UberEats. Now this is Marriot and I had booked a junior suite !!! After half an hour they said that the oven was fixed and they can get me a pizza. The pizza was put together by one of the night staff and when I asked him to send some olive oil with the pizza he did not come back or reply for 15 minutes. When I called back at the reception he picked up and said that he was about to inform me that they did not have Olive Oil. Now as you can you see they had lied about the oven at the front desk. They are aksing their guests to order food from outside. The room was good but the. lobby/lift was dirty and the front desk staff lies and are unprofessional.

2026-03-06 • via Tripadvisor
D
Dylan • family_with_children • au
10
Pros:

Very comfortable spacious room, kind staff and clean heated pool/spa and dry sauna

2026-03-01 • via Nuitee
K
Kelly • couple • au
9
Was there for a weekend away and it lived up to my expectations.
Pros:

Staff were friendly, and nothing was too much when requesting help. Breakfast food was great selection. Never had to wait for an elevator.

2026-03-01 • via Nuitee
N
Neil • solo_traveller • au
8
2026-02-26 • via Nuitee
D
Debra • family_with_children • au
10
2026-02-12 • via Nuitee
P
Paul • couple • nz
7
Overall nice hotel , terrible checkout !
Pros:

Location was great, nice hotel overall .

Cons:

Staff interaction was less than desirable. Room was prepaid , but was charged again at check out , very rude desk person " just pay it " so I paid as we were on the way to fly and no time. I then showed I das prepaid , desk lady oh yeah you have paid , we will refund you within 4 weeks .! no apology at all , passive aggressive staff is not a good look. For this reason alone will never return to this hotel or recommend.

2026-02-11 • via Nuitee
B
BoulderCanyon • Business
4
Dated, Poorly Maintained, and Disappointing
Pros:

This hotel is advertised as a five-star property, but it is nowhere near that standard.

The room was extremely dated, tired, and poorly maintained. Upon arrival, the air-conditioning did not work at all. The bathroom floor tiles were visibly dirty, paint was chipped, and the door hinges were badly rusted. Overall, the room felt neglected and in clear need of refurbishment.

I went to the front desk to request a proper bathroom cleaning. While housekeeping addressed some areas, others were simply ignored. I also specifically asked that the air-conditioning vents be cleaned, as they were heavily coated with dust and debris. While the AC itself was eventually fixed, the vents were never cleaned.

The front desk appeared understaffed, and there was no clear sense of management presence or ownership of the issues. Service felt reactive at best, not proactive or aligned with what you would expect from a hotel claiming five-star status.

I’ve stayed at other Marriott properties in Melbourne, including the W, and had excellent experiences. Unfortunately, this stay was a major disappointment. I regret choosing this hotel and will not return.

I strongly recommend considering a different Marriott property. This is one of the worst-maintained major hotels I have stayed in.

2026-01-30 • via Tripadvisor
R
robert • couple • au
8
very expensive due to aust open price gouging. We didn’t go to aust open .
Pros:

very good x2

Cons:

would like the breakfast to open at 6am like most other hotels.
getting internet access to the tv was not easy and also logged us out repeatedly to the point we gave up.

2026-01-24 • via Nuitee